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Reviews of Heritage Highway Motel

2.5 out of 5
Heritage Highway Motel
12 Fitzherbert Street, Hokitika

Reviews

8.6

Excellent

Rating 10 - Excellent. 48 out of 104 reviews" "
Rating 8 - Good. 39 out of 104 reviews" "
Rating 6 - Okay. 12 out of 104 reviews" "
Rating 4 - Poor. 4 out of 104 reviews" "
Rating 2 - Terrible. 1 out of 104 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Chengda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A flawless stay in this hotel. Got sound sleep.
Stayed 1 night in Dec 2023

10/10 Excellent

Kenneth, Russellville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful spacious room with good wifi and quality towels. Good parking right outside our room, and the bed was comfortable. Checkin was easy with the owner. We would definitely come back.
Stayed 2 nights in Nov 2023

8/10 Good

Donald

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ran out of toilet paper and no spare rolls in room
Stayed 1 night in Jul 2023

10/10 Excellent

Kelly

Stayed 2 nights in Jun 2023

6/10 Okay

Janice

Stayed 1 night in May 2023

4/10 Poor

Tala

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Reception not open after 5pm ish. Did not answer phone and had to buzz numerous times to get someone. Laundry - the lady charged me $5 per wash and $5 per dry. Didn’t realize till later that on the wall in the room was info on laundry and it stated $2 per wash, $2 per dry, and $1 for soap. So I was overcharged $6 (I have my own soap). Left too early to complain.
Response from Owner on 24 Apr 2023
Reception was open ! Laundry prices have gone up like everything else !

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay, very convenient location being walking distance to the centre of Hokitika. Great facilities which included a six hole mini golf course our kids loved and played numerous times!
Stayed 2 nights in Apr 2023
Response from Amy on 24 Apr 2023
Hi Matt, thank you very much for the great feview it is much appreciated .Thanks Amy

10/10 Excellent

Kieran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, very clean. Great location as within walking distance of shops, supermarket, beach, restaurants and bars. Right next to a train track but only 2 trains each 24 hours while we were there so hardly a major deal. Bathroom sink could use a plug and if you like a harder pillow like me, best take your own. Overall though, great motel and when we're back in Hokitika, we'll stay here again without hesitation.
Stayed 2 nights in Apr 2023

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, good staff, close to town and beach, good value for money.
Stayed 1 night in Mar 2023

8/10 Good

joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy, located on main road, however there was no traffic noise. Off street parking. Easy walk to centre of town and the main beach by road, or on the boardwalk. Suited our needs.
Stayed 2 nights in Mar 2023

10/10 Excellent

Sherrie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Motel to stay at easy access to everything
Stayed 1 night in Mar 2023

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to town. Nice location. Nice setting. Did the Tree Top walk. Excellent. Thoroughly enjoyed our stay. P.s. Very friendly & great looking Labrador!!!!
Stayed 2 nights in Mar 2023

10/10 Excellent

Mandy

Stayed 1 night in Feb 2023

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay Woman at check in was friendly and helpful.
Stayed 1 night in Feb 2023

10/10 Excellent

Nao

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Excellent place with everything we needed for a family of four. Much appreciated to have quality but budget friendly accomodation these days.
Stayed 4 nights in Feb 2023

6/10 Okay

Tania

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Beds were comfortable No aircon or fans supplied in units. Very hot.. ants came through bathroom window so had to keep it closed. No fans in bathroom. No reception staff until 2pm even though website said they'd be present 9am to 9pm. No one answered the phone.
Stayed 2 nights in Jan 2023

10/10 Excellent

Sandy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were friendly and incredibly helpful. The room was clean and comfortable.
Stayed 1 night in Jan 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was very conveniently located, very clean, quiet and safe. We had a very enjoyable stay for three nights here.
Stayed 3 nights in Jan 2023

8/10 Good

Earle

Stayed 2 nights in Jan 2023

8/10 Good

Robbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy place very convenient to the town centre.
Stayed 3 nights in Jan 2023

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

K j frisby

Stayed 1 night in Jan 2023

6/10 Okay

Lorna

Travelled with family
Liked: Cleanliness
Tidy place, convenient.

8/10 Good

Nicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and handy to town. Clean

8/10 Good

Wee Wee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel will be good if shampoo is provided.
Stayed 1 night in Nov 2022

6/10 Okay

Saranpal

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Roseanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, close to city center and nice family pub around corner which has great meals. lounge furniture very uncomfortable and stained. kitchen had everything needed. cleaning not done daily but that was ok.
Stayed 3 nights in Sep 2022

6/10 Okay

Hamish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Modern room but in desperate need of a plumber the kitchen tap leaked. The tap for the toilet was turned off so we turned it on only to find in the morning that it had been leaking and half flooded the bathroom.
Stayed 1 night in Oct 2022

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, right by the heritage walk snd river path. Near the city centre. Good size rooms.
Stayed 2 nights in Sep 2022

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Robbie van

Stayed 4 nights in Apr 2022

10/10 Excellent

Jacqui

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given an upgrade to two bedroom and it was so lovely. Everything clean, well stocked and beds were so comfortable! Very spacious.
Stayed 1 night in Mar 2022

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2022

10/10 Excellent

Paul

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was great thank you.
Stayed 4 nights in Dec 2021

10/10 Excellent

Lois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and a really convenient location
Stayed 2 nights in Dec 2021

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay Modern rooms with good high pressure shower, good location with short walk to town and rivermouth.
Stayed 2 nights in Oct 2021

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Driving the West Coast.
We had a nice room with kitchen. Good shower and wifi. Comfortable bed. The host Amy was very friendly.
Stayed 1 night in Oct 2021

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a place to stay
very clean and comfortable rooms, closest to the town centre.. amazing water pressure in the shower. like Hokiika,s meaning "Place of Return" .. I will do the same
Stayed 2 nights in Oct 2021

6/10 Okay

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and tidy. However, there was no working Wifi which was a significant disappointment. Had I known, I would have stayed at another motel.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean motel room. Comfortable.
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Unfortunately Wi-fi service unsatisfactory for our needs. Unsecured window, broken window latch was a concern on leaving the property during day. On a positive side the location was great and proprietor was welcoming.
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay. Friendly managers. Well equipped kitchen. Large airy, bathroom. Comfortable compact bedroom/lounge Unit clean. Wifi good. Blown light bulb rapidly fixed. Evidence of dog behind units. Mentioned by neighbours before I even entered the unit. That aside, I would stay again.
Stayed 2 nights in Feb 2021

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

4/10 Poor

Verified traveller

Stayed 3 nights in Oct 2020

10/10 Excellent

Trevor, Christchurch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean and tidy. Good quality tea and filter coffee. Great location.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy comfy bed. Handy location would stay again.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020