Front of property

Reviews of Fletcher Hotel - Restaurant De Klepperman

4 out of 5
Fletcher Hotel - Restaurant De Klepperman
Oosterdorpsstraat 11, Hoevelaken

Reviews

8.6

Excellent

Rating 10 - Excellent. 100 out of 235 reviews" "
Rating 8 - Good. 93 out of 235 reviews" "
Rating 6 - Okay. 34 out of 235 reviews" "
Rating 4 - Poor. 7 out of 235 reviews" "
Rating 2 - Terrible. 1 out of 235 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

David, Tbilisi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Emil

Liked: Cleanliness, staff & service
Der versprochener Wellnessbereich, der laut Expedia kostenfrei zur Verfügung steht, ist nicht kostenfrei in dem Hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Clean room. Friendly helpful staff. Good bar/food
Stayed 2 nights in Jan 2024

6/10 Okay

Mildred

Travelled with family
Liked: Cleanliness, staff & service
It was near the Highway and spacious. The service was perfect and friendly.
Stayed 1 night in Dec 2023

8/10 Good

Anton

Travelled with partner
Liked: Staff & service
The hotel is in a great location just 100m from an excellent village shopping area - a good selection of stores and fabulous bakery/coffee shop. Parking is easy and the junior suite spacious enough. However, the bathroom is in need of a refurbishment as there was mould around the bath and on the tiles. Not good. The courtyard area needs a clean up - leaves not cleared and several cigarette ends lying on the ground for the duration of our stay - it could be a great area, just need to keep the floor and furniture spotless! Staff are friendly except at check-in when one male receptionist was adamant that at 11am we were not allowed our room until 3pm and he was going to make us sit in reception. However a colleague of his stepped in and kindly gave us our room. Anna at reception was excellent - smiling, friendly, very service minded and a credit to the hotel - well done Anna, you do a great job and thank you! Food and the restaurant staff all great and the menu selection has the golden rule of a short menu but everything excellently cooked!
Stayed 5 nights in Sep 2023

10/10 Excellent

David

Stayed 4 nights in Sep 2023

6/10 Okay

Cleo

Travelled with partner
Liked: Cleanliness, staff & service
Personeel was heel vriendelijk. De kamer was een beetje oudbollig maar wel proper. Het 2 persoons bed was met twee aparte matrassen wat voor koppels minder aangenaam is. De deur van de badkamer ging niet volledig toe. Deze klikte niet in het slot..
Stayed 1 night in Aug 2023

6/10 Okay

Clinton

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Cozy place. Room had no heat. Heater was present but didn't work. Proximity to town was good
Stayed 2 nights in Feb 2023
Response from Team De Klepperman on 8 Mar 2023
Dear Clinton,Thank you for your review. We will include your points for improvement regarding the room in our future plans. We hope that for the rest you had a pleasant stay.Kind regards,

6/10 Okay

Juraj

Stayed 3 nights in Nov 2022

6/10 Okay

Alena

Stayed 1 night in Nov 2022

8/10 Good

Dror

Travelled with family
Liked: Staff & service, amenities
Nice hotel and friendly staff. Great location for star trekking.
Stayed 8 nights in Jul 2022

6/10 Okay

Josef, Bartlesville

Travelled with family, Business traveller
Liked: Amenities
Property needs urgent upgrade of all Rooms and Hallways, Floors, etc
Stayed 1 night in Jun 2022

6/10 Okay

Josef, Bartlesville

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
It is a comfortable and quiet location, but the Rooms need to be remodeled and repaired, and the daily cleaning is not to standard?
Stayed 4 nights in May 2022

4/10 Poor

Gabriel

Stayed 4 nights in Apr 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Poor check in
On check in I was stood waiting 10 minutes as the receptionist was on the phone, never acknowledged I was there or asked for assistanceuntil she finished the call, poor customer service. Not a sole in the hotel at 7pm in the evening
Stayed 1 night in Oct 2020

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Checked in to be told no room in the restaurant for a meal very disappointed but was given directions to local Italian. Never given the option to book the restaurant by hotel after booking!
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Good property, been here several times. Strongly recommended
Stayed 3 nights in Nov 2019

8/10 Good

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Stayed 1 night in Oct 2019

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met our needs perfectly, will return
Easy to find, comfortable, clean, 200 metres to restaurants etc
Stayed 2 nights in Sep 2019

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price quality ok
Good location close to restaurants and shops
Stayed 1 night in Sep 2019

8/10 Good

N

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely location, perfect for family we were visiting. Rooms nice, hotel very warm. Did not need heating on this time of year.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Characterful and Quality Dutch Hotel.
I love staying at this hotel when coming to Amersfoort. Excellent value and the location is easy to reach from the train station. However, no longer a Bilderberg and with Fletcher there are no safes, Bathmats or individual bottled toiletries complimentary (these are very helpful for hand-luggage air passengers). Still for the price, it met all the necessary requirements of being clean, large spacious rooms that are quiet for sleep and with efficient and friendly staff. I still recommend the De Klepperman.
Stayed 1 night in Mar 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we could stay longer!
Fletcher Hotel is a great place to stay, in a cute town. The breakfast is very good. The hotel has plenty of public spaces for visiting with friends and working on laptops. The fireplace is always lit and welcoming. The whole environment is bright, friendly, and comfortable
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant overnight stay
A very comfortable hotel with a pleasant atmosphere. Ideal for business or a social weekend
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Claire

We came to stay in the hotel, reception was lovely, room was great, shower facilities could have been slightly better, but all in all a great few days!
Stayed 2 nights in Nov 2018

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
A little home from home!
I visit this hotel regularly for work. Thanks staff are amazing, the food is good and always some special surprise set dinner. Ben in the bar always makes me feel welcome! I love the hotel, but I wish they could update the rooms a little. They are clean however! The standard of this hotel is maintained by its staff and done well!
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Nice and quiet
Great place to stay. Very quiet, justcwhwt we needed.
Stayed 1 night in Aug 2018

8/10 Good

DR NIB

It was a very pleasant stay. I loved the central location of the hotel, walking distance to everywhere and in close proximity of chain stores. The service was outstanding. Ladies at the counter were extremely helpful. The room was comfortable. I would have loved to have a somewhat easier shower instead of having to climb in a rather high bath which can be rather slippery.
Stayed 3 nights in Aug 2018

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central between Amsterdam and Apeldorm, a really lovely village atmosphere and comfortable hotel to stay. Really friendly and helpful staff, excellent breakfast and free use of the spa in the evening.
Stayed 3 nights in Jul 2018

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel in a quiet town. The staff were very friendly and accommodating to our requests, especially since we arrived later than expected.
Stayed 1 night in Aug 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Nice hotel and convenient to Amersfoort and Barneveld. Free parking. Good breakfast. Wifi was poor. Rooms comfortable. Understanding reception staff. Two problems - we requested and booked a room through Hotels.com for three adults but the Hotel wanted to charge extra for a camp bed, and Hotels.com advertised breakfast was included in the reservation but this was not stated on the printed confirmation sheet.

8/10 Good

Rahim, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very helpful staff and very kind barm!
Breakfast was amazing. I would definitely come back for a longer stay.
Stayed 1 night in Oct 2017

10/10 Excellent

buffo, "Ware Herts U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Stayed one night en route Kiel - Hook van Holland. Pleasant reception, good sized ground floor room and although there was a huge party/disco going on, it was well soundproofed and no problem at all. We ate in the in house restaurant and the evenings 3 course set menu could not have been better. Breakfast was described as Continental but would put the 'Full English' to shame. We shall certainly stay again
Stayed 1 night in Sep 2017

8/10 Good

OV, London

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Friendly staff. Good restaurant. Pleasant atmosphere.
Stayed 2 nights in Jun 2017
Response from Klepperman Reception on 7 Jul 2017
Thank you very much for this review. We are pleased that you are satisfied about our hotel. We are looking forward to welcoming you again. Hope you have a nice day.

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel - highly recommended
Staff are very welcoming and helpful. Rooms are very comfortable and breakfast delicious. A very relaxing hotel to stay in. Thank you!
Dear Eleanor, thank you for choosing De Klepperman for your stay in the Netherlands an thank you for your kind review. We will pass on your compliments to our Staff. Kind regards, Joan Boersma

8/10 Good

S R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect launching point for hiking in the Veluwe
nice overnight weekend visit. Hiked, dinner out, wellness and shopped in Utrecht. The hotel is modern, conveniently located and the staff are extraordinarily kind and helpful. The breakfast buffet is superb, and the rooms, while rather small and compact, are well appointed and clean. The property is quiet and has a nice bar, restaurant, breakfast room and various sitting areas. The Wellness area/spa is only open for hotel guests from 6 pm onwards, and can reasonably handle 4 people at most. It's not really a spa hotel property and if more than 4 people want to use the sauna/spa facilities at a time, then that's a challenge. Otherwise, nice location, comfortable hotel, great breakfast and exceptional staff.
Dear S R, thank you for choosing Hotel De Klepperman for your weekend break. Your compliments about the staff is highly apreciated. Hope to see you again in Hoevelaken. Kind regrds, Joan Boersma General manager

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Adi, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel we loved it!
We were with two small childrens (2+4 years old). Location was great! There are resturants, supermarket,ATM near by (4 minutes walking). Breakfast was lovely. Very big room, clean and comftorble beds. The one and only cons was that there is no aircondition and we were in August with 31 degrees.

6/10 Okay

DEREK, Nottingham

Liked: Cleanliness, staff & service
Busisness stay.
Stayed here on business for 5 nights. Good hotel clean , friendly polite staff, comfy bed, good brekfast .Had a evening meal in the restaurant ,it was good food but a little pricey.... Only downside to my stay was the room, it was cold, i adjusted the radiator but it was located behind the curtains , and i beleive the heat went out the window?.

6/10 Okay

Simon

Liked: Cleanliness
Disliked: Room comfort
Was disappointed that I had booked a double room but when I arrived the room was a twin. I asked at reception could I have a double as that is what I booked and I was told there was none available. Not much to do in the local area. Restaurant in hotel was excellent.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel!
Excellent hotel-very clean, great condition, and comfortable facilities. Very friendly and helpful staff. Really recommended!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay in good clean facilities with very good bar and restaurant.

10/10 Excellent

Mohammad khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

GARY, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
March 2015
Great stay. very nice hotel, would reccomend.