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Rating 10 - Excellent. 190 out of 436 reviews" "
10 - Excellent
190
Rating 8 - Good. 135 out of 436 reviews" "
8 - Good
135
Rating 6 - Okay. 59 out of 436 reviews" "
6 - Okay
59
Rating 4 - Poor. 24 out of 436 reviews" "
4 - Poor
24
Rating 2 - Terrible. 28 out of 436 reviews" "
2 - Terrible
28
8.4/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Chaniqua
Travelled with family and small children
19 May 2024
Liked: Staff & service
Ok so we wanted to stay here because of the pool my 5yr old wanted to swim. Their was no pool its closed for however long, the pillows in the room were half pillows a king bed and we got 3 half pillows. And breakfast 4/10 they had the basic stuff at its best! I juat think if u say or show then it should look or show whn u arrive. The staff wasnt bad at all just the little things that woulda made it better.
Hi Jeffrey,We are so glad you enjoyed your stay, especially the customer service! Thank you for the kind words.
8/10 Good
Mariana
17 Nov 2023
Liked: Cleanliness, room comfort
Check in was a bit slow. Lady at check in was confused by a Canadian driver’s license. She was not rude but not friendly or welcoming. The room was clean and a decent size. Variety at breakfast including fresh fruit. Good for one night passing through.
Mariana
Stayed 1 night in Nov 2023
Response from Natesa on 17 Nov 2023
Thank you for the feedback, Mariana. We appreciate you staying with us.
They advertise a full breakfast is included, however there were only waffles and pastries. The pool area was closed.
I stayed there last month and the pool was also closed then.
cidia
Stayed 1 night in Sep 2023
Response from Natesa on 14 Sept 2023
Thank you for the feedback on the pool area and the breakfast.
My kids were not happy, the pool was down Again, no notice on the website that is down for renovation. It was down in may as well when we stayed last time. We were told it was needing a part for repairs back in May. Now apparently its being remodeled. Our shower curtain had black mold on it. Big health issue right there. The morning breakfast was ok but the eggs seem like a powdered type egg and the sausages were still cold. The Ice machine area was filthy. Looks like mold on the floor surrounding the Ice machine. Only thing good about this place was that the Staff was really Nice and helpful. Don't like the small pillows they have on the bed.
Lorrie
Stayed 2 nights in Jul 2023
Response from Natesa on 1 Aug 2023
Hi Lorrie, Thank you for the feedback on your stay. We appreciate the feedback, so we can enhance the customer experience.
Our room was spacious, clean, an the bed was comfortable. The staff were all helpful an nice.
Our stay would be better if the pool an spa we're working.
I liked the chairs in our room they were both comfortable.
Samantha
Stayed 1 night in Jun 2023
Response from Natesa natesa on 13 Jun 2023
Thank you for the feedback on the pool area, Samantha. Otherwise, we are glad you enjoyed your stay.
8/10 Good
Erick
10 Jun 2023
Erick
Stayed 1 night in Jun 2023
Response from Natesa on 6 Jul 2023
Hi Erick, Thank you for staying with us. We are glad you enjoyed your stay. We hope to see you again soon.
This is the second time in a little over a month we have stayed in Hobbs and BOTH times we purposely picked a hotel with a hot tub and both times when we checked in we were told that pools/hot tubs were under construction. That was the entire reason for our stay so to say im pissed is an understatement!
Wendy
Stayed 1 night in Apr 2023
Response from Natesa on 23 Apr 2023
Thank you for sharing your experience with us. Please check the hotel website (regardless of here you stay) before you book to see all the updates. Thanks.
Hi Celene, Thank you for the review! We are so glad you enjoyed your stay with us.
10/10 Excellent
Patrick
8 Mar 2023
Patrick
Stayed 1 night in Mar 2023
Response from Natesa on 10 Mar 2023
Hi Patrick, Thank you for the review! We are so glad you enjoyed your stay with us.
8/10 Good
Jeffrey
Travelled with family
2 Feb 2023
Liked: Staff & service, amenities
Bed was okay, pillows are tiny.
Breakfast was good.
Walls are thin - could hear people walking in the hallways and overhead.
Kind of dated but we were told the property is being refurbished this spring.
I'd stay there again - price was right.
Jeffrey
Stayed 2 nights in Jan 2023
Response from Natesa on 2 Feb 2023
Hi Jeffrey, Thank you for staying with us. We are so glad you enjoyed your stay with us. Thank you for the feedback on the property. We hope to see you again soon.