Exterior

Reviews of ibis Styles Hobart

4 out of 5
ibis Styles Hobart
173 Macquarie Street, Hobart, TAS

Reviews

8.8

Excellent

Rating 10 - Excellent. 492 out of 1000 reviews" "
Rating 8 - Good. 381 out of 1000 reviews" "
Rating 6 - Okay. 92 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 4 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rami, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful front desk
Stayed 2 nights in May 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome. Room was quiet small but very clean and had everything for a comfortable stay. Parking an extra $24 per night. Great location, five minute walk to Salamanca Markets, shopping CBD, restaurants and harbour area. Perfect base for exploring Hobart and surrounds.
Stayed 4 nights in May 2024

10/10 Excellent

Mason

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to be honest, one of the best place I have ever stayed in Hobert, near to shops and restaurants, not too far from the iconic and historic places, great staff in the front desk, and the best thing is they are there 24/7, you will have no stress of checking in late or coming home late in the night with no keys haha, By the way building is no smoking to be prepared to go out for smoke, also parking is available downstairs $20 per night or they can organise for you down the block for $17 a night Over all our stay was pretty good, love it. I will definitely be coming back.
Stayed 4 nights in May 2024
Response from Nils on 7 May 2024
Dear Mason,Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience during your stay with us in Hobart. It's fantastic to know that you found our location convenient, with easy access to shops, restaurants, and iconic historic sites.We're glad you appreciated our 24/7 front desk service – we always aim to make our guests' experiences as stress-free as possible, even when arriving or returning late at night!Regarding smoking and parking, we appreciate your understanding. Our no-smoking policy is in place to ensure the comfort and safety of all guests, and we're glad it didn't detract from your enjoyment. As for parking, we strive to provide convenient options, and we're pleased to offer both on-site parking and assistance in arranging off-site parking at competitive rates.It's wonderful to hear that you had such a positive overall stay with us, and we're honored that you're already planning to return. We can't wait to welcome you back for another fantastic experience!

8/10 Good

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfortable within walking distance of CBD.
Stayed 2 nights in Apr 2024
Response from Nils on 7 May 2024
Dear Liam,Thank you for taking the time to share your feedback! We're delighted to hear that you found your stay with us spacious and comfortable.Our convenient location near the CBD is indeed one of our highlights, and we're glad you were able to enjoy the ease of exploring the city on foot.We hope to have the pleasure of welcoming you back again in the future for another enjoyable stay!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service
Beautiful
Stayed 3 nights in Apr 2024
Response from Nils on 7 May 2024
Dear Kelly,Thank you for your kind words! We're thrilled to hear that you found your stay beautiful.Your feedback means a lot to us, and we're delighted that you had such a positive experience with us.We look forward to the pleasure of hosting you again in the future!

8/10 Good

Mira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was very clean and newish. Resturant and bar staff were great, but front desk and cleaning staff were not so good. They prefered to talk to each other rather than help customers...
Stayed 4 nights in Apr 2024
Response from Nils on 7 May 2024
Dear Mira,Thank you for sharing your feedback with us. We're pleased to hear that you found our facilities clean and relatively new, and that you enjoyed the service provided by our restaurant and bar staff.However, we're genuinely sorry to learn about your less-than-ideal experiences with our front desk and cleaning staff. Providing excellent customer service is a top priority for us, and we apologize if we fell short of your expectations in this regard. Rest assured, we take your feedback seriously and will address this matter internally to ensure that all of our team members are attentive and focused on assisting our guests.We appreciate your honesty and hope that you'll give us another opportunity to provide you with the outstanding service that we strive for. Please don't hesitate to reach out if there's anything else we can do to improve your experience.

10/10 Excellent

Gale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nils on 7 May 2024
Dear Gale,Thank you so much for your fantastic 5 out of 5 feedback! We truly appreciate you taking the time to share your positive experience with us.We're thrilled to hear that you had such a wonderful stay and that everything met your expectations. Our team works hard to ensure that every guest has a memorable and enjoyable experience, so it's incredibly rewarding to receive such positive feedback.We look forward to the pleasure of hosting you again in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Goshka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the tourists wants. Loved the pool and the hotel views. Overall a great experience
Stayed 5 nights in Apr 2024
Response from Nils on 7 May 2024
Dear Goshka,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your stay and that our location close to tourist attractions met your needs perfectly.We're thrilled that you loved our pool and the views from the hotel. Providing a great experience for our guests is our top priority, and we're so glad that we could contribute to your enjoyment of your time here.We look forward to welcoming you back for another great experience in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.

10/10 Excellent

Gale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nils on 7 May 2024
Dear Gale,Thank you so much for your fantastic 5 out of 5 feedback! We truly appreciate you taking the time to share your positive experience with us.We're thrilled to hear that you had such a wonderful stay and that everything met your expectations. Our team works hard to ensure that every guest has a memorable and enjoyable experience, so it's incredibly rewarding to receive such positive feedback.We look forward to the pleasure of hosting you again in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with friendly staff. Great :-)
Stayed 1 night in Apr 2024
Response from Nils on 7 May 2024
Dear Chris,Thank you so much for your wonderful feedback! We're thrilled to hear that you found our hotel to be lovely and clean, and that our staff were friendly during your stay.Providing a welcoming and comfortable experience for our guests is our top priority, and we're delighted that we could meet your expectations. Your kind words mean a lot to us, and we're grateful for your appreciation.We hope to have the pleasure of welcoming you back again in the future for another great stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Stephen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Pool is excellent
Stayed 4 nights in Apr 2024
Response from Nils on 7 May 2024
Dear Stephen,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed our pool facilities during your stay.Ensuring our guests have access to excellent amenities like our pool is a top priority for us, and we're thrilled that you found it to be to your liking. Your satisfaction is important to us, and it's always gratifying to receive positive feedback.We look forward to welcoming you back again soon for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to reach out.

10/10 Excellent

Mira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really recommend Ibis hotel.. everything was amazing starting from the staff and especially the manager who was very helpful .. to the service, the breakfast and the best part was the sauna and pool, we used it everyday and looked forward to getting back to the hotel for a session.Highly recommend..
Stayed 5 nights in Apr 2024
Response from Nils on 8 May 2024
Dear Mira,Thank you so much for your wonderful feedback! We're thrilled to hear that you had such an amazing experience during your stay at Ibis Hotel.Our team works hard to ensure that every guest has a memorable and enjoyable stay, and we're delighted that you found our staff, especially the manager, to be very helpful. We'll be sure to pass on your kind words to them.It's fantastic to hear that you enjoyed our service, breakfast, and especially our sauna and pool facilities. We're glad that we could contribute to making your stay even more enjoyable.We truly appreciate your recommendation and hope to have the pleasure of welcoming you back again in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.

10/10 Excellent

Darwin, Dargaville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff and quiet stay
Stayed 5 nights in Mar 2024
Response from Nils on 13 Apr 2024
Thank you for your feedback, Darwin! We're thrilled to hear that you had an excellent stay with us and that you found our staff to be excellent as well. Providing exceptional service and a quiet environment for our guests is important to us, and we're glad we could meet your expectations. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conveniently located.
Stayed 5 nights in Mar 2024
Response from Nils on 13 Apr 2024
Thank you for your feedback, Rachel! We're pleased to hear that you found our property conveniently located. Your satisfaction is important to us, and we strive to provide a convenient and enjoyable experience for all our guests. If there's anything else we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back in the future!

10/10 Excellent

Nan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed comfortable, clean room and cosy
Stayed 2 nights in Mar 2024
Response from Nils on 13 Apr 2024
Thank you for your feedback, Nan! We're delighted to hear that you found our bed comfortable, the room clean, and cosy. Your comfort and satisfaction are our top priorities, and we're glad to know that we met your expectations in these areas. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back for another pleasant stay in the future!

10/10 Excellent

Kirthie

Stayed 6 nights in Mar 2024
Response from Nils on 8 May 2024
Dear Kirthie,Thank you so much for your fantastic 5 out of 5 feedback! We truly appreciate you taking the time to share your positive experience with us.We're thrilled to hear that you had such a great stay. If you have a moment, we'd love to hear more about what specific aspects of your experience you enjoyed the most. Whether it's our amenities, services, or anything else that made your stay memorable, your insights would be invaluable in helping us continue to provide exceptional experiences for our guests.Once again, thank you for your kind words, and we hope to have the pleasure of welcoming you back again soon for another wonderful stay!

8/10 Good

Sally

Stayed 2 nights in Mar 2024
Response from Nils on 8 May 2024
Dear Sally,Thank you for your feedback and for choosing to stay with us. We're glad to hear that overall, your experience was positive.We'd love to learn more about what aspects of your stay you enjoyed and if there were any areas where we could improve. Understanding both the highlights and any areas that didn't meet your expectations will help us enhance our services for future guests.Your input is highly valuable to us, and we appreciate any additional details you can provide.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Hobart Staff very pleasant
Stayed 3 nights in Feb 2024
Response from Nils on 13 Apr 2024
Thank you for your feedback, Tracy! We're thrilled to hear that you enjoyed our hotel's great location in Hobart and that our staff made your stay pleasant. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our team. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful experience!

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nils on 13 Apr 2024
Thank you for your feedback, Karen! Your input is invaluable to us as we strive to provide the best experience possible for our guests. If there are any specific areas where you feel we could improve or if you have any suggestions, please feel free to share them with us. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay in the future!

8/10 Good

Anabela Nobre Cordeiro dos, SOUTH MELBOURNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very new hotel, good location, can walk everywhere. Liked the fact they have a pool and sauna facilities. It just needs a tiny bit more attention to detail, my safe was beeping, was fixed soon after i mentioned it. The USB port wasn’t working next to the bed which is a shame because so handy. Would stay again.
Stayed 2 nights in Jan 2024
Response from Nils on 13 Apr 2024
Thank you for sharing your feedback, Anabela! We're delighted to hear that you enjoyed our hotel's location and amenities, including the pool and sauna facilities. Your comments regarding attention to detail are invaluable to us, and we apologize for any inconvenience caused by the issues with the safe and USB port. We're pleased to hear that our team was able to address the safe promptly once it was brought to their attention. Rest assured, we'll look into the USB port concern to ensure it's functioning properly for future guests. We appreciate your understanding and willingness to stay with us again. Your satisfaction is our top priority, and we look forward to welcoming you back for an even better experience next time!

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A little away from things.
Stayed 3 nights in Feb 2024
Response from Nils on 13 Apr 2024
Thank you for sharing your feedback, Bill. We appreciate your perspective on our location. While we strive to provide a tranquil retreat away from the hustle and bustle, we understand that proximity to amenities and attractions is important to our guests. We'll take your feedback into consideration as we continuously strive to enhance the overall experience for our guests. If there's anything specific you feel would improve your stay in terms of location, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for an even better experience in the future.

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Average
Stayed 7 nights in Feb 2024
Response from Nils on 13 Apr 2024
Thank you for sharing your feedback, Gary. We appreciate your honesty, as it helps us identify areas where we can improve. Your satisfaction is important to us, and we're committed to making every guest experience exceptional. If there are specific areas where you feel we could enhance your experience, please don't hesitate to let us know. We value your input and hope to have the opportunity to exceed your expectations in the future.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in about Midday. Told too early for room availability. I asked to record check-in to reserve a room, and that I wouldn't be returning until about 10PM. Returned and informed no record of earlier contact. The room in total darkness and unable to locate the light switch. Feeling around the room located switches by pure accident on the opposite wall to the entry. Suitcase too light to keep the door open to shed any light. The experience could have been better. The front staff were very helpful and courteous.
Stayed 1 night in Feb 2024
Response from Nils on 13 Apr 2024
Thank you for sharing your experience with us, Arthur. I'm truly sorry to hear about the inconveniences you encountered during your check-in and upon entering your room. Your feedback is incredibly valuable to us, and we'll address these issues promptly to ensure a smoother experience for our guests in the future. It's heartening to hear that our front staff were helpful and courteous despite the challenges you faced. We're committed to improving and providing a more seamless stay for all our guests. If there's anything else we can do to make it right, please don't hesitate to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for a much improved stay.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we were greeted by an extraordinary staff member who helped us quickly get checked in and coordinated travel arrangements for us.
Stayed 2 nights in Feb 2024
Response from Nils on 13 Apr 2024
Thank you for sharing your feedback, Steven! We're thrilled to hear that you had such a positive experience with our staff member during your arrival. Providing excellent service and ensuring smooth check-ins are top priorities for us, and it's wonderful to know that we met your expectations. We're glad we could assist with your travel arrangements as well, making your stay even more convenient. Your kind words will be shared with our team member, as they will be delighted to hear about the positive impact they had on your visit. We look forward to welcoming you back for another great stay in the future!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No response from housekeeping when seeking a missing handtowel. Superior room very small for two people. Wonderful pool. A great restaurant with friendly staff but can't get a coffee there.
Stayed 5 nights in Feb 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel friendly helpful staff and had all you needed in the room at a reasonable price
Stayed 2 nights in Feb 2024

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Very slow check in and hate it when staff cannot program your cards correctly so you have to go back to reception to do it properly. Very few facilities in room snd we made a coffee first morning in room and milk was not replaced. Rooms were quiet. 10 min walk to Salamanca markets..which was good.
Stayed 3 nights in Feb 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Customer Service
Stayed 2 nights in Feb 2024

6/10 Okay

Vickki

Liked: Staff & service
Noisy at night. Glass in windows should have been thicker to drown out traffic noise more when on the lower levels. Fridge in room made clicking and droning noises all night.
Stayed 3 nights in Feb 2024

6/10 Okay

Joanne

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very clean property. We arrived on a hot day, the “welcome” piece of paper advised cold filtered water was in the fridge. No water in fridge. Reception advised they longer provide water!!! 3 teabags for 2 people for 3 days. Can’t even purchase a bottle of water as no vending machine. Breakfast great. Dinner terrible. Neither of us ate it. Staff advised lots of people unhappy not having access to water or a vending machine.
Stayed 2 nights in Feb 2024

8/10 Good

Caryle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Melanie

Stayed 2 nights in Jan 2024

6/10 Okay

Neven

Travelled with family
Liked: Property conditions & facilities
We stayed for 5 nights in standard rooms it was basic but clean , had tea and coffee provided but it would be lovely if there was microwave too . The location was suitable . It was fine overall.
Stayed 5 nights in Jan 2024

6/10 Okay

Quynh

Stayed 2 nights in Jan 2024

8/10 Good

Lili

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freindly staff , clean facility, cozy room Nice swimming pool, yammy breakfast, staff in dinning room are kind & helpful.
Stayed 3 nights in Jan 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Emily

Had a wonderful stay at this well priced clean hotel in a great location with lovely pool
Stayed 7 nights in Jan 2024

6/10 Okay

Julieta

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities
The check in process was okay. Convenient location because you can walk to city centre in 5 minutes. For the rooms, there were no amenity kits (mini conditioner, lotion, shower cap etc) in the room, hand towels were not provided, only bath, face and floor towel. Apparently it is by request. I don't think the rooms are vacuumed if we request for room clean. I also advised at check in that I am a Gold Member with Accor Plus and also emailed them before check in, but I did not have the benefit of water bottles in my room and the amenity kits :( Although when I asked at reception, Manager provided them to me which I appreciated.
Stayed 4 nights in Jan 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and dining options at accomodation. Really liked the pool and gym facilities.
Stayed 3 nights in Jan 2024

8/10 Good

Laine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable overnight accommodation close to the market and restaurants.
Stayed 1 night in Jan 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
The perfect base for access to Hobart waterfront and attractions. Excellent facilities and a room with a spectacular view. Restaurant is outstanding and there’s a great vibe throughout the entire property.
Stayed 4 nights in Jan 2024

10/10 Excellent

Weiyi

Stayed 3 nights in Jan 2024

10/10 Excellent

Enrille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful, the staff gave us free late check out, room was very clean, food at the restaurant was delicious, good price and big portions. Would come back for sure!
Stayed 2 nights in Jan 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Amenities
This is a fantastic hotel wonderful experience stayed 4 nights. Could not fault breakfast maxing choice staff on check in and out were amazing thus hotel is so central to salamca and battery point. The harbour is just over 5 min walk. Markets are every Saturday and night market every Friday fabulous place but expensive
Stayed 4 nights in Jan 2024

8/10 Good

Machteld

Stayed 2 nights in Jan 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was kind, very knowledgeable about the area and made terrific suggestions.
Stayed 3 nights in Jan 2024

6/10 Okay

Belinda Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reception modern and staff attentive Bar and restaurant uninviting dimly lit, cool and not like photos online and in lifts Restaurant menu Asian only really, there is a huge amount of Asian restaurants in Hobart so why not have more Internatiinal cuisine? Lifts sequencing not efficient so longer than expected waits for lifts in spite of there being 3 Room nice although facing Main Street so pretty awful traffic noise from trucks, motorbikes and very noisy traffic generally. Pool nice unfortunately not well laid out and insufficient loungers. Towels frequently ran out, usual parents allowing kids to dominate pool while they ignore them and do their own thing. If we return to Hobart we are unlikely to book this hotel as there are others that look more appealing for location
Stayed 7 nights in Jan 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Property conditions & facilities
Great hotel in a convenient location. Staff were pleasant and efficient. Bedroom was compact, but had everything we needed. Super comfortable beds good shower room. Nice pool. Restaurant good.
Stayed 5 nights in Jan 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ibis was a modern, clean and comfortable hotel. We had water views towards Constitution Dock which made it extra special for NYE. Walking distance to the harbour, ferry terminal and good restaurants. Highly recommend this hotel.
Stayed 5 nights in Dec 2023