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Reviews of Mai House Saigon Hotel

5 out of 5
Mai House Saigon Hotel
157 Nam Ky Khoi Nghia Street ,, Vo Thi Sau Ward , District 3, Ho Chi Minh City

Reviews

9.6

Exceptional

Rating 10 - Excellent. 194 out of 230 reviews" "
Rating 8 - Good. 28 out of 230 reviews" "
Rating 6 - Okay. 5 out of 230 reviews" "
Rating 4 - Poor. 1 out of 230 reviews" "
Rating 2 - Terrible. 2 out of 230 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wai Ching

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice and friendly staff
Stayed 2 nights in May 2024
Response from O.R on 22 May 2024
Dear Wai Ching,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our nice and friendly staff.We are looking forward, Wai Ching, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Pauline

Travelled with family
Great location. Super friendly and helpful staff. The concierge made some great recommendations
Stayed 5 nights in May 2024
Response from O.R on 22 May 2024
Dear Pauline,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our hotel great location and our super friendly & helpful staff.We are looking forward, Pauline, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel. So clean and the rooms were great. It’s a really big hotel with good amenities. Rooftop bar was good too but expensive. Good place to bring your friends up and hang out at night. The lobby was great, room was very clean. However the location wasn’t too great compared to other five star hotels. Often the place had a lot of traffic so leaving and coming back to the hotel was hard. Otherwise, good place and recommend.
Stayed 3 nights in May 2024
Response from O.R on 13 May 2024
Dear Jackson,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our beautiful hotel.We are looking forward, Jackson, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was amazing, staff were exceptional. 5 out of 5. I would stay again
Stayed 2 nights in Apr 2024
Response from O.R on 9 May 2024
Dear Trang,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our amazing hotel and exceptional staff.We are looking forward, Trang, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Kim Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service, great location with every amenity you’d need for an extended stay. Clean and thoughtful interiors — priced higher than your average hotel in HCMC but worth every penny for your comfort and trust.
Stayed 2 nights in Apr 2024
Response from O.R on 2 May 2024
Dear Kim Anh,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our hotel great location, our incredible service and our clean & thoughtful interiors.We are looking forward, Kim Anh, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Kim Anh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from O.R on 27 Apr 2024
Dear Kim Anh,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback.We are looking forward, Kim Anh, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Min Kyu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first thank u to all the staff for being super friendly and attentive. got the 1 bedroom and it was beautiful,clean modern.. just an amazing stay.. the whole hotel was super amazing. especially enjoyed the food and the sauna.. but everything about this hotel was incredible.juys a wonderful experience. A big thank you to everyone at mai house saigon ...
Stayed 5 nights in Apr 2024
Response from O.R on 19 Apr 2024
Dear Min Kyu,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your wonderful experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our super friendly & attentive staff and our amazing hotel.We are looking forward, Min Kyu, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Bobby, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great except the laundry charge is way too much , I only have 39 pieces of clothes including underwear’s and the charge is over $100 usd. That is crazy
Stayed 3 nights in Apr 2024
Response from O.R on 16 Apr 2024
Dear Bobby,Xin chao, good afternoon.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to hear that you enjoyed your stay with us.We understand your concerns regarding the laundry charges. Our pricing is based on ensuring that we provide the highest quality service, including professional cleaning and careful handling of each individual item. However, we acknowledge that the cost may seem high for larger quantities of laundry.We value your feedback and will take it into consideration as we continuously strive to improve our services and guest experience. We are looking forward, Bobby, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Justin, LYNNWOOD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Apr 2024
Response from O.R on 12 Apr 2024
Dear Justin,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our nice hotel.We are looking forward, Justin, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and facilities. We had a great time
Stayed 4 nights in Apr 2024
Response from O.R on 10 Apr 2024
Dear Thomas,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your great time experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our excellent service and facilities.We are looking forward, Thomas, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Mark

Travelled with partner
Liked: Amenities
The Mai House is straight up excellent.
Stayed 4 nights in Mar 2024
Response from O.R on 27 Mar 2024
Dear Mark,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our hotel.We are looking forward, Mark, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Jervie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 4 nights in Mar 2024
Response from O.R on 23 Mar 2024
Dear Jervie,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback.We are looking forward, Jervie, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

wayne

Liked: Property conditions & facilities
Friendly staff good service
Stayed 4 nights in Mar 2024
Response from O.R on 27 Mar 2024
Dear wayne,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our friendly staff and our good service.We are looking forward, wayne, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite safe and very clean hotel
Stayed 4 nights in Mar 2024
Response from O.R on 18 Mar 2024
Dear David,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our safe & clean hotel.We are looking forward, David, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Christian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent 5 star hotel! Our suite was beautifully laid out, had a wonderful experience.
Stayed 2 nights in Mar 2024
Response from O.R on 18 Mar 2024
Dear Christian,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your wonderfulexperience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words.We are looking forward, Christian, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Pow

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracious hosts, great service, many breakfast options, clean and comfy rooms. Easy recommend.
Stayed 4 nights in Mar 2024
Response from O.R on 18 Mar 2024
Dear Pow,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our gracious hosts, our great service and our comfy rooms.We are looking forward, Pow, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is we weren’t promised the large twin bed. Breakfast buffet not a lot of changes by our third day.
Stayed 3 nights in Mar 2024
Response from O.R on 15 Mar 2024
Dear Debbie,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.Our sincerest apologies for the inconvenience you experienced with the twin bed as it did not meet your expectations. We'll make sure to allocate you the expected type of bed during your next stay.I'll share your valuable comments to the related team members on the breakfast buffet.We are looking forward, Debbie, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Con

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. In District 3 but on the edge of District 1 and an easy walk in to the heart of HCM in District 1.
Stayed 4 nights in Feb 2024
Response from O.R on 27 Feb 2024
Dear Con,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our great hotel with a great location.We are looking forward, Con, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Becki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and service. Breakfast buffet was incredible!
Stayed 3 nights in Feb 2024
Response from O.R on 21 Feb 2024
Dear Becki,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our fantastic hotel & service and our incredible breakfast buffet.We are looking forward, Becki, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, very elegant. Beautiful poolside and gym. Roof top bar was lovely. Fantastic breakfast. Staff couldn’t do enough for you
Stayed 2 nights in Feb 2024
Response from O.R on 13 Feb 2024
Dear Caroline,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our amazing & very elegant hotel, our beautiful poolside & gym and our fantastic breakfast.We are looking forward, Caroline, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was the perfect property for me and my sister to stay. Walking distance to downtown and some great restaurants. Staff is extremely attentive and very helpful, with the exception of the sky bar. They sat us one night and never came back to take our order. However, the service at the sky bar was phenomenal on New Years.
Stayed 3 nights in Feb 2024
Response from O.R on 13 Feb 2024
Dear Robyn,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our perfect property, our extremely attentive and very helpful staff and our phenomenal service at Mai Sky bar.We are looking forward, Robyn, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Ron Hin Long

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. A bit crowded outside the street and almost always have traffic jam in the afternoon. The room is superb but tiny bit small for 3 person
Stayed 3 nights in Jan 2024
Response from O.R on 5 Feb 2024
Dear Ron Hin Long,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our great hotel and superb room.We are looking forward, Ron Hin Long, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Jennifer

Stayed 7 nights in Jan 2024
Response from O.R on 21 Mar 2024
Dear Jennifer,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us. We are delighted to read your feedback.We are looking forward, Jennifer, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

SHUANG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
condition & facilities are great, Staff & services very friendly. Highly recommend..
Stayed 4 nights in Jan 2024
Response from O.R on 29 Jan 2024
Dear SHUANG,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our hotel great condition & facilities and our staff & service very friendly.We are looking forward, SHUANG, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Jagjit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly
Stayed 2 nights in Jan 2024
Response from O.R on 26 Jan 2024
Dear Jagjit,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind wordsregarding our very clean hotel and our very friendly staff.We are looking forward, Jagjit, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

My

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024
Response from O.R on 24 Jan 2024
Dear My,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us. We are delighted to read your feedback.We are looking forward, My, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

SHUANG

Stayed 5 nights in Jan 2024
Response from O.R on 15 Jan 2024
Dear SHUANG,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us. We are delighted to read your feedback.We are looking forward, SHUANG, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

8/10 Good

Miki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from O.R on 12 Jan 2024
Dear Miki,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us.We are looking forward, Miki, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms and amazing breakfast buffet.
Stayed 4 nights in Jan 2024
Response from O.R on 10 Jan 2024
Dear Jennifer,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our comfortable rooms & our amazing breakfast buffet.We are looking forward, Jennifer, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Seumas Tryggve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were exceptional; we opted for the Junior Suite, which offered ample space and excellent amenities. The private check-in/check-out service provided by the friendly and professional staff added a personal touch. Room service exceeded expectations with prompt and efficient delivery. The only drawbacks were the TV, which exhibited a bit of lag and lacked Netflix (or we couldn't locate it). Our breakfast experience on the 14th floor didn't quite meet the high standards set by the rest of the hotel. The coffee, in particular, fell short, which seemed surprising considering Vietnam's renowned coffee culture. While the food was good, the service was notably slow. Despite ordering three items, only two arrived, and after waiting for the third for 45 minutes, we decided to leave to attend other activities. On a positive note, the rooftop bar was a standout feature. With its impressive drinks, attentive service, and stunning views, we highly recommend enjoying a drink there in the evening. In summary, it's a splendid property deserving of its 5-star rating. However, for breakfast or coffee, exploring the nearby cafes and restaurants might be a worthwhile alternative.
Stayed 3 nights in Dec 2023
Response from O.R on 31 Jan 2024
Dear Seumas Tryggve,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our exceptional accommodation, our room service efficient delivery, our friendly and professional staff during the private check-in/check-out process and our rooftop bar.Our sincerest apologies for the inconvenience you experienced. I have noticed that our service regarding the 14th floor A La Carte breakfast did not meet your expectations. I'll share your valuable feedback with the related team members and put in place the necessary training to ensure that it does not happen again.On the other alternative, a large international breakfast buffet is available at the restaurant on the 2nd floor.Concerning Netflix, unfortunately it is not available on our TV network.We are looking forward, Seumas Tryggve, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

8/10 Good

Jun Keun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from O.R on 29 Dec 2023
Dear Jun Keun,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us. We are looking forward, Jun Keun, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Debrorah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from O.R on 27 Dec 2023
Dear Debrorah,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us. We are delighted to read your feedback.We are looking forward, Debrorah, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Fasel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from O.R on 20 Dec 2023
Dear Fasel,Xin chao, evening.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us. We are delighted to read your feedback.We are looking forward, Fasel, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Tony, Chantilly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and well kept, and extremely well maintained 4 year old property. Superb staff in hospitality.Great location, a must stay when you are in HCM city. This is one of the top hotel compare to other hotels in the area.
Response from O.R on 18 Dec 2023
Dear Tony,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us. We are delighted to read your feedback.We are looking forward, Tony, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Tony, Chantilly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel by far in Ho Chi Minh city. No comparison
Stayed 3 nights in Dec 2023
Response from O.R on 20 Dec 2023
Dear Tony,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our hotel.We are looking forward, Tony, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Diana

Stayed 5 nights in Nov 2023
Response from O.R on 18 Dec 2023
Dear Diana,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us. We are delighted to read your feedback.We are looking forward, Diana, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Katja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from O.R on 12 Dec 2023
Dear Katja,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us. We are delighted to read your feedback.We are looking forward, Katja, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Katja

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance to war remnants museau (palace) and the Ben tranh market. Felt safe walking around and enjoyed my stay in the hotel with its amazing breakfast buffet and supper menu
Stayed 5 nights in Nov 2023
Response from O.R on 11 Dec 2023
Dear Katja,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our hotel location and amazing breakfast buffet.We are looking forward, Katja, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Katja

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very quiet Inside despite the hustle and bustle of the outside. Incredible breakfast buffet for a reasonable price. Slept very well in the two weeks I spent there.
Stayed 1 night in Nov 2023
Response from O.R on 11 Dec 2023
Dear Katja,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our beautiful property and incredible breakfast buffet.We are looking forward, Katja, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

matthew

Stayed 3 nights in Nov 2023
Response from O.R on 23 Dec 2023
Dear matthew,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us.We are delighted to read your feedback.We are looking forward, matthew, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from O.R on 1 Dec 2023
Dear Julie,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us. We are delighted to read your feedback.We are looking forward, Julie, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Katja

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet and Saturday seafood buffet was great
Stayed 1 night in Nov 2023
Response from O.R on 11 Dec 2023
Dear Katja,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our great breakfast buffet & Saturday seafood buffet.We are looking forward, Katja, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly 5-star
Mai House truly exceeded expectations. It is bona fide 5-star with first-class facilities. Located in a great part of the city (District 3) -- that is close enough to the action in district 1 (walking distance) but has better access to great restaurants and bars. We had a great stay.
Stayed 1 night in Nov 2023
Response from O.R on 15 Nov 2023
Dear Glenn,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our first-class facilities & our hotel great location.We are looking forward, Glenn, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

8/10 Good

Jun Keun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from O.R on 15 Nov 2023
Dear Jun Keun,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us. We are delighted to read your feedback.We are looking forward, Jun Keun, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Douglas, Bothell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was beautiful inside and out. People were very helpful. The breakfast buffet was amazing. Room was very comfortable and large
Stayed 2 nights in Nov 2023
Response from O.R on 13 Nov 2023
Dear Douglas,Xin chao.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our beautiful hotel building, our very helpful employees, our amazing breakfast buffet & our very comfortable room.We are looking forward to welcoming you back in the future.Kind Regards,Olivier REVY(General Manager)

10/10 Excellent

Bella Diem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from O.R on 13 Nov 2023
Dear Bella Diem,Xin chao.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback.We are looking forward to welcoming you back in the future.Kind Regards,Olivier REVY(General Manager)

10/10 Excellent

Lory Ann

Stayed 3 nights in Nov 2023
Response from O.R on 28 Nov 2023
Dear Lory Ann,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us.We are delighted to read your feedback.We are looking forward, Lory Ann, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautifully appointed with fantastic lobby, pool and exercise room A . The rooms are just simply 5 star. breakfast buffet the best
Stayed 2 nights in Oct 2023
Response from Genercal Manager on 27 Oct 2023
Dear Jerry,Xin chao.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us. We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our fantastic lobby, pool and exercise room as well as the great breakfast. We are looking forward to welcoming you back in the future.Kind Regards,Olivier REVY(General Manager)

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. The entire staff we came into contact with was extremely helpful, kind and welcoming. Top notch service. The concierge was helpful in recommending good tailors where we found exactly what we were looking for. Will definitely stay at Mai House Saigon again.
Stayed 2 nights in Oct 2023
Response from O.R on 16 Oct 2023
Dear Leticia,Xin chao.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our excellent service.We are looking forward to welcoming you back in the future.Kind Regards,Olivier Revy(General Manager)

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from O.R on 16 Oct 2023
Dear Valued Guest,Xin chao.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback.We are looking forward to welcoming you back in the future.Kind Regards,Olivier Revy(General Manager)