Indoor wedding
Check availability

Reviews of Hotel Crystal Palace

3.5 out of 5
Hotel Crystal Palace
1-22-1 Odaira, Hitachinaka, Ibaraki

Reviews

8.0

Very good

Rating 10 - Excellent. 40 out of 134 reviews" "
Rating 8 - Good. 59 out of 134 reviews" "
Rating 6 - Okay. 26 out of 134 reviews" "
Rating 4 - Poor. 6 out of 134 reviews" "
Rating 2 - Terrible. 3 out of 134 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy, Hawaii

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, and wonderful breakfast service. It was also nice that there was a little play area for our toddler just outside the restaurant in the hotel.
Stayed 1 night in Oct 2020

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crystal Palace
The hotel is good but the decor is a little bit dated and requires bringing up to date.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is decorated as a wedding venue with pretty lights, fountains, and decorations everywhere. We went around Christmas time so there were decorations everywhere. The hotel's restaurant was also tasty and reasonably priced. The only drawback was a smell of mildew in some of the common spaces. Our room was fine and everywhere was visibly clean, so I'm not sure what it was from.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
This was a last minute booking and it was nice. e ended up in a traditional style room that was spacious and clean. It looks more like it's used for big events or weddings and was quiet when we were there and although there was a limited amount of English speaking staff they were always helpful
Stayed 2 nights in Oct 2019

8/10 Good

Angela

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Cecilia.w, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Hotel
Hotel staff were very friendly & helpful. A big carpark just next to hotel. Good and nice breakfast, a good mix of western and Japanese. Come with a bonus supper Ramen from 2130 to 2200hrs. Only about 10mins drive away to Hitachi Seaside Park.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old hotel
Lobby looks nice but room is old and dirty. Breakfast is delicious. Far from city centre, need to walk about 2.5kms.

10/10 Excellent

Mark, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Very friendly clean hotel with English speaking staff. Free bicycles if you want to head to the town centre and less than 500m from the nearest station. They even serve free ramen in the evening too.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The hotel and the staff were helpful, basic english but nice none the less. Access to the hotel is mainly by taxi/bus, I used the latter. WiFi was sketchy if you were in a room far far away, used reception office area most of the time. Breakfast was included, this was fine. Evening noodles was a nice pleasantry, restaurant closes earlier than most so they provide noodle soup. Very nice indeed, especially after a very ling flight. No bar but you can get a drink from restaurant or vending machines. I would go back.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel staff. Room is big and comfy . Will return for sure
Stayed 3 nights in Oct 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but not too many restaurants nearby. Free shuttle bus to the station where there are lots of restaurants though.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

ヤスヒラ

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
お部屋も食事もスタッフさんの対応もとても良かったのですが、館内がとても寒いことと、お風呂がぬるくて……残念でした。
Stayed 1 night in Mar 2022

10/10 Excellent

USER

Stayed 1 night in Feb 2022

10/10 Excellent

OTOBE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Makoto

Stayed 1 night in Dec 2021

6/10 Okay

takekawa

Disliked: Cleanliness, staff & service, property conditions & facilities
シャワーが弱すぎる。 トイレの汚れが気持ち悪い。 ドライヤーのコードとケースが埃がひどい。 夜食のサービスのラーメンの写真に偽りあり、 卵とチャーシューがのってなかった。 ベランダの柵がグラグラで危険。 8階で景色は良かった。
Stayed 1 night in Nov 2021

10/10 Excellent

ERI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

IKEDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

KENTARO

Stayed 1 night in Aug 2021

8/10 Good

Yukino

Stayed 1 night in Aug 2021

6/10 Okay

Yousuke

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

koji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
予約時ネットの部屋が喫煙しか無く フロントで可能であれば禁煙室に変えて欲しいと要望したら変えてくれました。 チャペル周辺を散策したいと思ったのですが、結婚式が無い時は通路が閉まってるらしく、平日でお客も少なかったからかも知れませんが、フロントの方が案内して回ってくれました。 部屋のソファーのシミだけは気になりました。 部屋の広さ、セミダブルベッド、温泉大浴場、お料理の値段もリーズナブルで、とてもゆっくりとくつろけて、一人旅を堪能出来て大満足です。
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
チェックアウト時の女性スタッフの対応が非常に悪かった　部屋がほこりだらけだった　
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お城みたいで素敵すぎてびっくり。教会はみれなかったが、そこまでの道を写真とれ、式場の設備ないでも写真とれて嬉しかった
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
電子レンジの中を拭いていない。貸出し自転車の整備が悪い。
Stayed 8 nights in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
ホントもっと頑張って欲しい💨
チェックイン時に名前を間違えられるし、部屋のタオルとバスタオルが臭くて、ほつれてました。 お風呂の清掃も行き届いてなく、髪の毛が落ちていました💦 唯一、レストランでの対応が気持ちよく救われましたが、料理がどれも冷めててビックリしました。
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
電車を利用して行くには不便な立地ではあるが、館内設備や対応は大満足。 夕食で館内のレストランを予約し、前もって地元魚介類をオーダーしたが極一般的な内容であった。
Stayed 1 night in Mar 2021

10/10 Excellent

mamoru

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
閑静でアクセス便利
静かでグッスリ疲れがとれました。 朝食は美味しく、部屋やフロント対応等も2ランク上を感じさせます。ただ、駐車場料金が高い様です。
Stayed 1 night in Feb 2021

6/10 Okay

hiroyuki

Stayed 1 night in Jul 2020

8/10 Good

Scurpia, Shirako town

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロケーションの割に良い印象です。 建物内、施設共に良好でした、 次回も出張があれば利用します。
Stayed 1 night in Jun 2020

10/10 Excellent

SUGIYAMA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
値段のわりに、充分な施設でした。
Stayed 1 night in Feb 2020

6/10 Okay

nobuya

Liked: Property conditions & facilities, room comfort
良し!
部屋は広いですが、浴槽は小さい。ただ大浴場があるので足を伸ばしてゆっくりすることはできます 自分は素泊まりだったので外に食べに行ったのですが、近隣は飲食店は少なめです 駅まで行けば飲み屋は多いですが駅までは結構遠いです
Stayed 1 night in Feb 2020

10/10 Excellent

imai

Travelled with family
Liked: Staff & service
Stayed 1 night in Jan 2020

8/10 Good

HIROMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗、豪華で良かったです。
Stayed 1 night in Oct 2019

8/10 Good

masaki

Stayed 2 nights in Dec 2019

10/10 Excellent

TOMOYOSHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
スタッフの対応がとても良かった。
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
丁寧な対応だけどサービスは素っ気ない印象です
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Akemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
台風避難で、使いました。居心地良かったので、また使いたいです 炭酸の温泉が良かったです。
Stayed 2 nights in Oct 2019