Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, blackout curtains, iron/ironing board, free WiFi
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Reviews of Motel 6 Hillsville, VA

2 out of 5
Motel 6 Hillsville, VA
57 Airport Road, I-77 Exit 14, Hillsville, VA

Reviews

8.4

Very good

Rating 10 - Excellent. 368 out of 836 reviews" "
Rating 8 - Good. 304 out of 836 reviews" "
Rating 6 - Okay. 99 out of 836 reviews" "
Rating 4 - Poor. 33 out of 836 reviews" "
Rating 2 - Terrible. 32 out of 836 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No coffee in room.
Stayed 1 night in May 2024

4/10 Poor

George

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was very basic but clean. Had little involvement with staff but the person was friendly. A major issue was that everyone someone walked in the room above us it sounded like they were about to break through the floor. Very squeaky indeed. If you stay here demand a room on the top floor.
Stayed 1 night in May 2024
Response from H PATEL on 19 May 2024
Dear George We're sorry to hear that . We've taken note of your experience and will use it to better serve our future guests so that nothing like this occurs again. We hope you give Motel 6 an opportunity to exceed your expectations in the future. So sorry about that.

10/10 Excellent

Michael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dog friendly
Stayed 1 night in May 2024
Response from H PATEL on 12 May 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in May 2024
Response from H PATEL on 12 May 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

6/10 Okay

Cecile

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The motel is completely run down. The room next to us had a broken window and a junk-looking pickup by it. The entire outside needs a complete face lift or at least a paint job. The parking lot is full of giant potholes. The maids do a great job of cleaning but the white interior door is covered with years of grime that no amount of scrubbing would remedy. The pool area looks horrible. I couldn't imagine anyone would ever use it. The whole place looks like a motel that you would take cheap prostitutes to and do drug deals.
Stayed 1 night in May 2024
Response from H PATEL on 7 May 2024
Dear Cecile We're sorry to hear that . We've taken note of your experience and will use it to better serve our future guests so that nothing like this occurs again. We hope you give Motel 6 an opportunity to exceed your expectations in the future. So sorry about that.

10/10 Excellent

David

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact that the motel was located just off I77. There were several gas stations and dining options near the property.
Stayed 1 night in May 2024
Response from H PATEL on 6 May 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

10/10 Excellent

Constance

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was.accommodating and pleasant. I was in town for a meeting and thought I needed to be there at 9:00 am I checked out and learned my meeting was rescheduled for 1. Management allowed me back into my room with a late check out. Breakfast was great, lots of selections,
Stayed 1 night in Mar 2024
Response from H PATEL on 6 May 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

10/10 Excellent

Robert, Cochran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from H PATEL on 6 May 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Apr 2024
Response from H PATEL on 23 Apr 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

6/10 Okay

murray

Stayed 1 night in Apr 2024
Response from H PATEL on 6 May 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

6/10 Okay

Bernice

Liked: Staff & service, property conditions & facilities
No daily fresh linens or towels. Bed not made. Hard. Will not stay there again
Stayed 3 nights in Apr 2024
Response from H PATEL on 14 Apr 2024
Dear Bernice We're sorry to hear that . We've taken note of your experience and will use it to better serve our future guests so that nothing like this occurs again. We hope you give Motel 6 an opportunity to exceed your expectations in the future. So sorry about that.

6/10 Okay

Dale

The inside of my room's door was filthy from dirty hands. I didnt think the lights on either side of the bed worked. I tried the switch but nothing happened. I found out the next morning from front desk staff thathey worked by motion activation by swiping hand underneath. A little sign by the lights to that effect would have been helpful.
Stayed 1 night in Apr 2024
Response from H PATEL on 13 Apr 2024
Dear Dale We're sorry to hear that . We've taken note of your experience and will use it to better serve our future guests so that nothing like this occurs again. We hope you give Motel 6 an opportunity to exceed your expectations in the future. So sorry about that.

10/10 Excellent

Elizabeth

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dog friendly clean great staff.
Stayed 1 night in Mar 2024
Response from H PATEL on 27 Mar 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice
Stayed 1 night in Mar 2024
Response from H PATEL on 26 Mar 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated. Comfy bed..
Stayed 1 night in Mar 2024
Response from H PATEL on 26 Mar 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

6/10 Okay

Clement

Travelled with partner
They need a table and proper chairs to sit on, and Kleenex facial tissues, this is the first time I take a room in a hotel without facial tissues.
Stayed 1 night in Mar 2024
Response from H PATEL on 11 Mar 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

10/10 Excellent

Irene

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent one night there with my dog, room was clean, bed was comfortable. restaurants were across the road. I would stay here again
Stayed 1 night in Mar 2024
Response from H PATEL on 11 Mar 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

8/10 Good

Keith

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean, newer accommodations
Stayed 1 night in Mar 2024
Response from H PATEL on 7 Mar 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

10/10 Excellent

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were so kind and the room was very clean. Perfect for an overnight stop on a road trip.
Stayed 1 night in Feb 2024
Response from H PATEL on 3 Mar 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from H PATEL on 16 Feb 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

4/10 Poor

Clement

Travelled with partner
I ask front desk lady to make coffee at 4 am she said it only starts at 6 am, to cheap to make coffee and no facial tissues in the room
Stayed 1 night in Feb 2024
Response from H PATEL on 11 Feb 2024
Dear Guest We're sorry to hear that . We've taken note of your experience and will use it to better serve our future guests so that nothing like this occurs again. We hope you give Motel 6 an opportunity to exceed your expectations in the future. So sorry about that.

4/10 Poor

Nicketa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very clean rooms, however, these are very small compact rooms. The bathrooms are very small and not much room to move around in. Bathtub is child size. Walls are paper thin so you can hear just about everything going on in other rooms. Staff was very nice though. If you’re looking to stay with others I wouldn’t recommend but alone for one person this motel is fine.
Stayed 1 night in Feb 2024
Response from H PATEL on 11 Feb 2024
Dear Guest We're sorry to hear that . We've taken note of your experience and will use it to better serve our future guests so that nothing like this occurs again. We hope you give Motel 6 an opportunity to exceed your expectations in the future. So sorry about that.

8/10 Good

Hasnat

Stayed 1 night in Dec 2023
Response from H PATEL on 31 Jan 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good, Simple, overnight travel stop. Nothing fancy but convenient, clean, and inexpensive. Seams to be a safe area.
Stayed 1 night in Dec 2023
Response from H PATEL on 3 Jan 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from H PATEL on 3 Jan 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

2/10 Terrible

Daniel, Gatineau

Travelled with partner
Disliked: Cleanliness, amenities
Room 102 is very noisy! Bed had blood stains! Will not be staying there in the future.
Stayed 1 night in Dec 2023
Response from H PATEL on 24 Dec 2023
Dear Guest We're sorry to hear that . We've taken note of your experience and will use it to better serve our future guests so that nothing like this occurs again. We hope you give Motel 6 an opportunity to exceed your expectations in the future. Nobody came at the front desk and told us otherwise we would have taken care of it. So sorry about that.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy, convenient location. Comfortable bed. Good water pressure and hot water in shower. Room has all the amenities you'd expect in this range of motel: fridge, TV, blow dryer, etc. Only two downsides: The heater ran very loud, which woke me up every time it cycled off or on. It was a nonsmoking room, but there was a faint smell of stale smoke (maybe from an adjoining room) covered with air freshener.
Stayed 1 night in Dec 2023
Response from H PATEL on 24 Dec 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room.was clean, but bathroom was very small and heating unit was quite loud.
Stayed 1 night in Dec 2023
Response from H PATEL on 18 Dec 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

8/10 Good

Susan

Liked: Staff & service, room comfort
Great price
Was good for the money considering it was $30 cheaper than my usual place. Sheets seemed clean and so was the bathroom. Heater/AC were a wall unit and kind of loud. There is no free breakfast and coffee is only from 7-9AM. Considering we only stop for the night to sleep for a while then get back on the road it’s a bargain.
Stayed 1 night in Dec 2023
Response from H PATEL on 18 Dec 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

6/10 Okay

Elizabeth

Disliked: Staff & service, amenities, property conditions & facilities
Frustrated the clerk refused to give us a paper receipt of any kind because we made the reservation through Expedia. Never had that issue anywhere before. Rooms are clean. Bathroom extremely small. Overall good value for price. Customer service could use help.
Stayed 1 night in Dec 2023
Response from H PATEL on 18 Dec 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

10/10 Excellent

christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable no frills hotel
Very comfortable stay for economy hotel. Rooms were decent. Location is good. No frills hotel but great price and pet friendly. Have used it many times for overnight stay.
Stayed 1 night in Dec 2023
Response from H PATEL on 15 Dec 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

2/10 Terrible

Robin

Stayed 3 nights in Oct 2023
Response from H PATEL on 14 Dec 2023
Dear Guest We're sorry to hear that . We've taken note of your experience and will use it to better serve our future guests so that nothing like this occurs again. We hope you give Motel 6 an opportunity to exceed your expectations in the future. Nobody came at the front desk and told us otherwise we would have taken care of it. So sorry about that.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from H PATEL on 14 Dec 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

10/10 Excellent

Patricia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from H PATEL on 14 Dec 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic property and great value!
Always love our stay here. Great property! Immaculate, hot water, hot coffee and fantastic staff. We stay here approximately once a month for a few days at a time. Cheryl and Tricia and the rest of the employees go above and beyond. Highly recommend.
Stayed 4 nights in Dec 2023
Response from H PATEL on 14 Dec 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from H PATEL on 9 Dec 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy to get to, quiet, nice bed, Great Value $ but Couldn't find the heater it was cold.
Stayed 1 night in Dec 2023
Response from h patel on 9 Dec 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

8/10 Good

Nello

Stayed 1 night in Dec 2023
Response from H PATEL on 5 Dec 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

8/10 Good

David

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had walk to front deck to get morning coffee to find deck cleck watching tv in no coffee
Stayed 1 night in Nov 2023
Response from H PATEL on 5 Dec 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

8/10 Good

Alisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check-in, and the property was clean. I didn't like the vagrant that was hanging around. He knocked on my door as soon as I got to the room and bummed a ride and a cigarette. He was there again when we left shaking door knobs and try to approach. we got in the car and left quickly.
Stayed 1 night in Nov 2023
Response from H PATEL on 5 Dec 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

6/10 Okay

Aletha

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is unique for the obvious reason that it allows pets at no extra fee. The issue is that the rooms smell like dogs mainly (I had a cat). The tv, remote and dresser were covered in soda. The Desk clerk came up and cleaned it for me, but then the tv wasn't working as the antenna was disconnected and the tv was unplugged. We fixed that as well. The room was not very clean, the bathroom door and bathroom lights were really poor condition. I couldn't find the cat, so moved the bed and there were dead bugs. Overall just not a very pleasant experience. Bathroom had dirt and hair in the corners which kept me from wanting to shower there. I just got up and hit the road as quickly as possible.
Stayed 1 night in Nov 2023
Response from H PATEL on 29 Nov 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee was very good!
Stayed 1 night in Nov 2023
Response from H PATEL on 29 Nov 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

10/10 Excellent

Barbara

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here often. Property is always reasonably priced and very clean. Check in is quick and staff is friendly and accommodating. Highly recommend.
Stayed 4 nights in Nov 2023
Response from H PATEL on 29 Nov 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

6/10 Okay

Jennifer

Travelled with partner
Liked: Staff & service
Good location but very noisy.
Stayed 1 night in Oct 2023
Response from H PATEL on 29 Nov 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice to have an extra blanket. It was a nice stay overall
Stayed 2 nights in Nov 2023
Response from H PATEL on 29 Nov 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

2/10 Terrible

Hannah

Business traveller
Disliked: Cleanliness
Stayed 2 nights in Nov 2023
Response from H PATEL on 23 Nov 2023
Dear Guest We're sorry to hear that . We've taken note of your experience and will use it to better serve our future guests so that nothing like this occurs again. We hope you give Motel 6 an opportunity to exceed your expectations in the future. Nobody came at the front desk and told us otherwise we would have taken care of it. So sorry about that.

10/10 Excellent

Shannon

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect stop over on a long road trip. Bed was comfortable, room was clean, dog friendly, and the front desk staff were super friendly! The bathroom could use a few repairs, but everything worked the way it needed too so we really can’t complain. We will definitely consider staying here again if we find ourselves back in the area!
Stayed 1 night in Nov 2023
Response from H PATEL on 21 Nov 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

10/10 Excellent

James, Simpsonville

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Nov 2023
Response from H PATEL on 19 Nov 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very clean room and bathroom. The bed was comfortable. Also had a nice desk, flat screen tv and chair.
Stayed 1 night in Nov 2023
Response from H PATEL on 13 Nov 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money, everything I would expect in a room for a night.
Stayed 1 night in Nov 2023
Response from H PATEL on 11 Nov 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.