Reception

Reviews of Hampton Inn Galax

2.5 out of 5
Hampton Inn Galax
205 Cranberry Road, Galax, VA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 425 out of 560 reviews" "
Rating 8 - Good. 105 out of 560 reviews" "
Rating 6 - Okay. 14 out of 560 reviews" "
Rating 4 - Poor. 10 out of 560 reviews" "
Rating 2 - Terrible. 6 out of 560 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service
Place was very nice. The only thing was the hot tub was Luke warm water and the pool was freezing.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer, Pataskala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Khalid

Stayed 1 night in Mar 2024

10/10 Excellent

Johnny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kudos to the staff, everyone was very accommodating
Stayed 1 night in Feb 2024

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service as usual. Friendly staff. Delicious breakfast !
Stayed 1 night in Feb 2024

10/10 Excellent

Annie

Travelled with family, Business traveller
Excellent breakfast and I was impressed with the cleanliness of this area. Excellent hostess in breakfast area.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Real nice
Stayed 1 night in Dec 2023

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Friendly and helpful staff, great breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Stefani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2023

10/10 Excellent

Kendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size room and furnishings.
Stayed 1 night in Oct 2023

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Very quiet area even though main road nearby. Restaurants close by. Bed was so comfortable. Have stayed here before and still was not disappointed.
Stayed 1 night in Oct 2023

10/10 Excellent

Jamie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately we were in town due to our father having heart failure. But without fail the amazing staff did a incredible job accommodating us and ensuring we were well taken care of!
Stayed 1 night in Oct 2023

10/10 Excellent

Paulino

Stayed 1 night in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot with warm water pool
Whirlpool tub in accessible room not Designed for somebody with a handicap. Very difficult to get in and out of the only one grab bar that is not located in a very convenient spot. Other than that no complaints.
Stayed 1 night in Oct 2023

10/10 Excellent

Dennis K

Stayed 1 night in Oct 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good firm mattress. Quiet room.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel. Friendly staff. Would stay again
Stayed 1 night in Oct 2023

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Gina

Stayed 1 night in Sep 2023

10/10 Excellent

DAVID, Cuyahoga Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast choices; plenty of seating. Watch the bathroom floor tile-- it's extremely slippery.
Stayed 1 night in Sep 2023

10/10 Excellent

jacqueline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean comfortable hotel
Good clean hotel. The room was comfortable and clean as was the bathroom. Breakfast was very good with plenty of choices. Would recommend and stay again
Stayed 1 night in Aug 2023

6/10 Okay

Margo, West Chester

Travelled with partner
It's a basic Hampton Inn. No updated renovations to the rooms. Not much in the area for food.
Stayed 1 night in Aug 2023

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
My room was comfortable and clean. No complaints. Very good breakfast selection as well. Loved the goodies bags they packed for customers to take out.
Stayed 1 night in Aug 2023

8/10 Good

theodore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms and friendly staff.
Stayed 1 night in Aug 2023

10/10 Excellent

thomas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was well trained and very friendly. The hotel and our room was very clean. Everyone was helpful. Would stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hampton Inn stay
The hotel was very clean and comfortable. The staff person was constantly cleaning in the breakfast area. All of the staff was exceptionally friendly and helpful.
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Not bad for the price but not great either.
We spent a night on our way to our destination and again on our way home. Overall, it's a very nice place but the stay on our trip down was nicer. The desk people were friendlier, the breakfast was nicer and the refrigerator worked better. On the way home, the same refrigerator ruined the food because it started out cold and then seemed to get warmer during the night. When we awoke, the bottles of water were only cool, the ice was not frozen and the chicken and yogurt was too iffy to chance eating. They need to put better instructions on the refrigerator and make sure people know it needs to be set at 8 or 9 to actually work the way it should. On the way home, we also got a chance to check out the pool and we were not impressed. It needs updating and the room is too warm for many people. The water was also a bit murky, so we ended up passing on the use of the pool. With what they charge, they really can and should update the pool area, the refrigerators and perhaps expand their ice and vending area. It wasn't a bad stay on our way home, but we expected better. I would stay there again, but would realize the pool is a no-go and the refrigerator needs to be at 8 or 9 (and set to actually be working when people check-in).
Stayed 1 night in Aug 2023

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Christine

Stayed 1 night in Aug 2023

10/10 Excellent

Paulino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

MONICA N

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean facility. The only disappointment was it was too hot to really enjoy the pool with it being closed in, it would be wonderful in the winter. Also, the breakfast was great. Thank you to the staff!!!!
Stayed 4 nights in Jul 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully clean property with super nice staff!
Stayed 1 night in Jul 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
Desk staffer Kevin was awesome and efficient. Got me checked in and all set in short order.
Stayed 1 night in Jul 2023

4/10 Poor

Tammy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff at this hotel were the worst. Shared my information with another guest. Do not stay here!!
Stayed 1 night in Jul 2023

8/10 Good

Utra

Liked: Cleanliness
Stayed 1 night in Jul 2023

10/10 Excellent

P Bridget

Stayed 1 night in Jul 2023

10/10 Excellent

Melody

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and staff were very friendly.
Stayed 1 night in Jul 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice while staying in the area. Clean and felt new still. Staff was awesome and we love the notes on the bananas!
Stayed 3 nights in Jul 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Met all my expectations
Stayed 1 night in Jul 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly new. Clean. Nice & friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME
We had a wonderful time. The morning breakfast was great only could use a few more gluten-free options. Comfortable clean, and everyone was friendly.
Stayed 2 nights in Jun 2023

10/10 Excellent

jean paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jun 2023

10/10 Excellent

Wayne

Stayed 1 night in Jun 2023

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facilities and staff. The only thing I would change are the soft, squishy bed pillows. Prefer king size pillows to match the bed but I would certainly stay again. Very nice breakfast and great coffee bar!
Stayed 1 night in May 2023

4/10 Poor

Rodney, Cincinnati

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There were bugs (not bedbugs) in our bed. My grandson was petrified but we worked through it. I ended up going to another motel for the second night of our stay in the area and was greeted more warmly than at Hampton and the other motel was CLEAN. The manager was the rudest motel manager I have ever experienced when I talked to her about another issue. She was curt, uncaring and just seemed like she hated her job! I would be afraid to ever try another Hampton at this point.
Stayed 1 night in May 2023