Highland Mills Trip

The Life Hotel was a unique boutique hotel that gave you a home feeling. I liked the character of the rooms and it's history. Loved the pictures from the magazines on the walls. The rooms were modern, spacious, quiet and very clean. I was given a steamer to use for my clothes. Worked beautifully. Large TV in the room. The front door person was super helpful and friendly. He assisted with accessibility. I liked the little cafe for a quick bite to eat but it is rather expensive. The hotel was undergoing some construction as they are making a restaurant next to the lobby. It is going to be finished soon they said. Check in and out was fast and efficient. The elevator to the 10th floor was slow and it is small. Not a problem for us. Loved the marble stairs and the small workout room. Last, the filtered water and ice machine came in very handy. I would definitely stay here again.

Very helpful and rooms were clean.

4.9/5 stars! A great and affordable stay, already looking forward to returning. The *only* detractor (and a very minor one at that) was that our king sized bed didn’t have king sized pillows. Otherwise, a great recommendation for anyone looking for a safe, comfortable & connected stay in Manhattan.

Staff didn’t really listen. I’d request a 2:00 cleaning, and they’d begin knocking and waking me at 10. They took down the shower curtain and bar (for some reason) one day and didn’t replace it. That took 3 phone calls. They would randomly forget to replenish items daily….creamer, tissues, bar soap, and that would take multiple calls. Gym is minimal. Small asks of the front desk (could you pass this item along to my friend who will be checking in in a half hour) were ignored. Didn’t seem to care. Did not get the VIP treatment I was led to believe I would. Boo.

Great location! Staff were friendly and helpful.