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Reviews of Hotel ZENA beauty & shopping center

4 out of 5
Hotel ZENA beauty & shopping center
Széchenyi utca 6., Hévíz

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 40 reviews" "
Rating 8 - Good. 11 out of 40 reviews" "
Rating 6 - Okay. 3 out of 40 reviews" "
Rating 4 - Poor. 0 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Karine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well-situated in the center of Heviz with lots of shopping and dining opportunities. The rooms are spacious and the layout is very modern and comfortable. The bathroom has a spacious shower. The only negative I have is that the bed was quite hard.
Stayed 4 nights in Oct 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Near lake Heviz
We booked 2 nights at the hotel, we liked it for the new modern decor, interior and lighting, spacious room with balcony, hotel with 3 saunas, swimming pool, free breakfast, and we decided to stay another 2 nights. For the price it is better to book directly with the reception rather than through the website. Don't expect super friendliness from the staff. A pleasant exception is the porter Daria, who is very hospitable, helpful, speaks different languages, including English and Russian. Attention, the saunas are only open until 19:30, and the pool has ordinary water, not water from Lake Haviz. Parking is $9 per day.
Stayed 2 nights in Jul 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable, modern and central Heviz.
Extremely central location for Heviz and visit the Lake Heviz. Immaculate, great service , good breakfast, lovely room. Great value. Excellent , quiet.
Stayed 1 night in May 2023

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and roomy great place, excellent service
Stayed 2 nights in May 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt for a holyday
Very nice quet very fresh modern beutiful room. Good service. We will come back.
Stayed 2 nights in Jun 2020
Response from Andrea on 29 Jul 2020
Super!Thank you!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2018
Response from Andrea on 9 Feb 2019
Kedves Vendégünk, köszönjük értékelését.Sajnálattal vettük tudomásul,hogy nem volt teljesen megelégedve szállodánkkal.Kérem amennyiben lehetősége engedi, tájékoztasson róla,hogy mi volt ,ami miatt 3-as értékelést kaptunk,hogy mielőbb tudjuk orvosolni a problémát.Köszönjük segítségét!Reméljük hamarosan ismét vendégeink között köszönthetjük,és akkor már jobb értékelést fog tudni adni szállodánkról!

10/10 Excellent

Ulrich, Kelsterbach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of Heviz, everything can be reached by a short walk. No parking direct at the Hotel, but the central public parking lot is less than 2 walking minutes away (and much cheaper than any Hotel parking)
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Bad es löste sich das Furnier vom Waschtisch
Stayed 11 nights in Oct 2023

2/10 Terrible

Ute

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2023

10/10 Excellent

Istvánné

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
A recepcion Dária nagyon kedves volt 1 éve voltunk akkor is minden rendben volt azért foglaltunk most is itt.A reggeli finom bőséges! Legközelebb is csak a Zenába megyünk
Stayed 1 night in May 2023

10/10 Excellent

Elfriede

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities
Godt hotel til par rejse
Fint hotel i midten af Heviz. Personalet var imødekommende. Super godt hotel til en rejse for 2 personer. Fin spa og godt udvalgt af sauna og andre rum i forbindelse med spa
Stayed 6 nights in Apr 2023

6/10 Okay

sehoon

Stayed 1 night in Oct 2022

8/10 Good

Ulrich

Travelled with group
Liked: Cleanliness, staff & service, amenities
Wir mussten bereits nach 3 Nächten wegen Corona den Urlaub abbrechen. Das Hotel bestand auf Zahlung für die gebuchte Zeit.Ein entgegenkommen währe nur bei direkter Buchung möglich gewesen, schade.
Stayed 5 nights in Oct 2022

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

10/10 Excellent

Felipe Javier Sirera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta genial y muy bien situado
Stayed 1 night in Aug 2022
Response from Mario on 24 Aug 2022
Thank you!

10/10 Excellent

Gergely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place in all regards.
Stayed 1 night in Jul 2022
Response from Mario on 24 Aug 2022
Thank you!

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

Mária

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Edina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Frank, Scharbeutz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Zentral gelegen. Großes Zimmer und freundliches Personal. Wirklich gute Beauty Angebote. Wer kosmetische Behandlungen mag, wird sich hier wohl fühlen
Stayed 3 nights in Jul 2020
Response from Andrea on 29 Jul 2020
Danke für Ihre Rückmeldung!Wir warten Sie nächstes mal auch recht herzlich!

10/10 Excellent

Huibyeong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2020
Response from Andrea on 29 Jul 2020
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
All4 war gut perfekt war sehr sauer sehr freundlich zuvorgekommen
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im ersten Stock dieses Hotels sind Zahnärzte, falls man was für die Zähne braucht, bietet sich dafür das Hotel an. Der Spa Bereich ist im Keller, leider ohne Fenster - deshalb ist die Luft dort unten meist sehr stickig - ansonsten ist der klein Spa Bereich schön: es gibt ein Dampfbad, 1 Aroma-Sauna, 1 90°C Sauna und 1 geteiltes Becken mit Massagedüsen.
Stayed 5 nights in Dec 2019

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Andrea on 16 Dec 2019
Thank you for your evaluation and we look forward to welcoming you next time!

10/10 Excellent

Janusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Andrea on 16 Dec 2019
Thank you for your evaluation and we look forward to welcoming you next time!

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympathisches Hotel im Zentrum von Hèviz mit allem Komfort. Grosse, gut ausgestattete Zimmer. Vom Hotel aus erreicht man in wenigen Minuten die wichtigsten Sachen von Hèviz.
Stayed 10 nights in Oct 2019
Response from Andrea on 16 Dec 2019
Thank you for your evaluation and we look forward to welcoming you next time!

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prijemne welness, dobre snidane,vyhodna poloha v centru, blizko termalu
Stayed 2 nights in Oct 2019

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth to stay
Great location. Nice hotel and place where guests can relax
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft war den Erwartungen entsprechend erstklassig
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2019

10/10 Excellent

viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
אחד הטובים ביותר שהינו.
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ - Sehr zentrale Lage, neues Gebäude, grosszügige Zimmer mit kleinem Balkon. o - Frühstücksbuffet ausreichend, "Mischung" aus Zahn- und Beautyklinik sowie Hotel - - Keine hoteleigenen Parkplätze
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Das Zimmer war groß und geräumig. Großer Balkon dazu. Leider gab es für den Zimmertresor keinen Schlüssel und auf meine Nachfrage sollte auch der Hausmeister zum Verbleib eines Schlüssels befragt werden, aber leider tat sich dann nichts mehr. Das Mobiliar ist ok, aber man sieht, dass auch bei der Zimmerreinigung noch etwas besser gearbeitet werden kann. So sind zum Beispiel im Bad klobürste und Kosmetikeimer eher ein Fall für die Mülltonne, weil total versifft, aber das schien niemanden zu interessieren. Das Personal sehr freundlich und nett. Das Frühstücksbüffet könnte etwas vielfältiger sein, aber für 5 Tage kann man damit leben
Stayed 5 nights in Mar 2019

6/10 Okay

Stanislav

Disliked: Cleanliness
Средне. Персонал доброжелательный. Старается
Stayed 7 nights in Sep 2018

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Habitación muy grande con detalles en baño, cafetera, luz nocturna.. Desayuno completo. Spa con dos piscina de chorros y saunas. Personal habla inglés. A unos 200 metros del balneario termal de Heviz
Stayed 2 nights in Aug 2018

8/10 Good

Kirill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018