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Reviews of Escape Inn Hershey

2 out of 5
Escape Inn Hershey
115 Lucy Ave, Hershey, PA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 774 out of 1311 reviews" "
Rating 8 - Good. 391 out of 1311 reviews" "
Rating 6 - Okay. 97 out of 1311 reviews" "
Rating 4 - Poor. 22 out of 1311 reviews" "
Rating 2 - Terrible. 27 out of 1311 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tanya

Travelled with family
Easy check in and out. Location was good. Comfortable beds. The rooms are surface clean, however could use a deep clean along the baseboards.
Stayed 2 nights in May 2024
Response from GM.l on 27 May 2024
Thank You for staying with us. We appreciate your feedback. Thank You.

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I had trouble with was the showers but that was mainly because I’m tall. The rooms were great as was the staff.
Stayed 2 nights in May 2024
Response from GM. on 25 May 2024
Thank You for staying with us. We appreciate your feedback. Thank You.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from GM. on 24 May 2024
Thank You for staying with us. We appreciate your feedback. Thank You.

4/10 Poor

William

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The property is very long in the tooth -- i.e., it is old and needs to be updated. Not what I expected based on reviews. The rooms are clean (although they need to clean the baseboards) and comfortable, but the walkways are in SERIOUS need painting. Staff was fine and friendly.
Stayed 2 nights in May 2024
Response from GM. on 22 May 2024
Thank You for staying with us. We appreciate your feedback. Thank You.

2/10 Terrible

Joanne

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room was very dirty.
Stayed 1 night in May 2024
Response from GM. on 22 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michelle Renae, Latrobe

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, neat, a comfortable bed and reasonably priced.
Stayed 1 night in May 2024
Response from GM. on 22 May 2024
Thank You for staying with us. We appreciate your feedback. Thank You.

10/10 Excellent

Matthan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay, and I have nothing but good things to say of the staff. Anything I was missing or help I needed was met concisely with care and courtesy. Absolutely could not have asked for a better visit.
Stayed 4 nights in May 2024
Response from GM. on 22 May 2024
Thank You for staying with us. We appreciate your feedback. Thank You.

10/10 Excellent

Mei-Lan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is easy to locate, close to many shops and restaurants and also Hershey Park. The parking is easily accessible and you are greeted by friendly staff when you check in. The hotel room itself was clean and tidy. Everything was true to the description given. It is good value. If you are looking for a clean place to sleep and shower, then this place is for you.
Stayed 2 nights in May 2024
Response from GM. on 21 May 2024
Thank You for staying with us. We appreciate your feedback. Thank You.

8/10 Good

Jackie Anne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a suitable motel for our needs. Staff was very friendly.
Stayed 1 night in May 2024
Response from GM. on 20 May 2024
Thank You for staying with us. We appreciate your feedback. Thank You.

8/10 Good

Tom

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Coffee in the morning would have been great.
Stayed 1 night in May 2024
Response from GM. on 20 May 2024
Thank You for staying with us. We appreciate your feedback. Thank You.

10/10 Excellent

MAUREEN

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with very pleasant and helpful staff. Friends are booking there next month.
Stayed 1 night in Apr 2024
Response from GM. on 20 May 2024
Thank You for staying with us. We appreciate your feedback. Thank You.

8/10 Good

Laura

Liked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from GM. on 19 May 2024
Thank You for staying with us. We appreciate your feedback.

10/10 Excellent

Victoria, Plymouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was very friendly and pleasant. Check in and check out was very quick and easy. The room was very affordable and get a great value for the price. The bed and pillows were very comfortable and I struggle with back and neck pain so this was an important factor for me. We choose this location because of how close it was to Pennstate Hershey medical center it's like a 5 minute drive. The room was clean and comfortable and had all the amenities we needed. I liked they had a full bathtub there so I was able to take a bath. I would recommend this place whether it's a couples or family getaway. Hershey park is not too far from this property
Stayed 1 night in May 2024
Response from GM. on 17 May 2024
Thank You for staying with us. We appreciate your feedback. Thank You.

6/10 Okay

Christina

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
It was to close to the hospital but it neede somework. There was no coffee pot in the room. It needed a little more cleaing in the room
Stayed 1 night in May 2024
Response from GM. on 16 May 2024
Thank You for staying with us. We appreciate your feedback.

8/10 Good

MARY

Travelled with partner
Liked: Staff & service
It is across the road from the hospital. I live 4 hours away. We stay at a hotel when I have early day appointments or procedures. We stayed here 10 yrs ago. They've updated room a bit. Nothing fancy but clean and nice
Stayed 1 night in May 2024
Response from GM. on 14 May 2024
Thank You for staying with us. We appreciate your feedback. Thank You.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from GM. on 14 May 2024
Thank You for staying with us. We appreciate your feedback. Thank You.

10/10 Excellent

Kayla

Travelled with family
Liked: Staff & service
Stayed 1 night as we were heading to a concert at the stadium. The location/drive to and from was very convenient with a quick drive. The staff were friendly. The room was pretty clean for the most part. But the baseboards were really dirty, and there were a bunch of cobwebs in the corners. Definitely looked like they hadn’t been cleaned in awhile. Overall was nice for a quick overnight stay.
Stayed 1 night in May 2024
Response from GM. on 11 May 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in May 2024
Response from GM. on 11 May 2024
Thanks for staying with us. We appreciate your feedback. Thank You.

10/10 Excellent

Sandra, Saint John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the parking under the hotel to stay out of the rain/sun. Very close to Smoky Tavern, which had an excellent bbq. Also close to a nice walking trail. Nice overnight hotel when visiting Hershey World. Staff went above and beyond to help us with all our requests. Very good hotel for the price.
Stayed 1 night in May 2024
Response from GM. on 10 May 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was peaceful and pleasant. The staff was very accommodating and helpful. We enjoyed our stay very much.
Stayed 2 nights in May 2024
Response from GM. on 13 May 2024
Thank You for staying with us. We appreciate your feedback.Thank You.

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from GM. on 10 May 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

Michele

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here a few times now. Well-kept facility. Friendly staff. Perfect location for our needs.
Stayed 1 night in May 2024
Response from GM. on 8 May 2024
Thanks for staying with us. We appreciate your feedback. Thank You

8/10 Good

Don

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Escape Inn was a decent place to stay during my night there. Parking was easy, check in was simple and the rooms were very clean and tidy. For the price, it was a good value and would recommend it to others.
Stayed 1 night in May 2024
Response from GM. on 8 May 2024
Thanks for staying with us. We appreciate your feedback. Thank You.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like every thing
Stayed 1 night in May 2024
Response from GM. on 7 May 2024
Thanks for staying with us. We appreciate your feedback. Thank You

6/10 Okay

Heidi

Travelled with group
Liked: Cleanliness, staff & service
Upon first arrival, we were nervous. Lobby definitely doesn’t look like picture. The setup is unique and with a rainy, gloomy day, it didn’t look inviting; The desk clerk had stepped away, so We had to wait - Very different from any other kind of hotel/motel I’ve ever stayed. But, from the reviews, we knew it was “no frills”. Location was excellent and once the clerk arrived, she was reassuring. The narrow walkway to the room was cracked, chipped & uneven - with the rain it made it slippery. Once we got to the room, it was very well appointed, clean, nice TV, pretty comfortable beds, excellent shower and pressure - A bit more than “no-frills”. However, the allowable access for anyone to come wandering by and up the back stairs is disconcerting; I did not note cameras anywhere: Definitely want to stay on your toes and make sure your room is secured. If you are a light sleeper in anyway, it’s not the place for you. We could hear all activity in the next room: when they came and went - including 3 AM return - when they used the bathroom, hung up coats, talked on the phone, etc… Overall, it was a nicer place than our first impression, but it would not be my first pick if I returned to the area . The restaurant next door was fantastic though!!
Stayed 1 night in May 2024
Response from GM. on 7 May 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Marshal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from GM. on 7 May 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly and helpful.
Stayed 2 nights in May 2024
Response from GM. on 6 May 2024
Thanks for staying with us. We appreciate your feedback. Thank You

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable price, spacious room, clean. Staff was very polite and professional. Room was simple but had the essentials and was priced appropriately. Also I really appreciated the 11am checkout time.
Stayed 1 night in May 2024
Response from GM. on 3 May 2024
Thanks for staying with us. We appreciate your feedback. Thank You.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
nice place and very clean and friendly
Stayed 1 night in Apr 2024
Response from GM. on 4 May 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

Deborah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and welcoming
Stayed 3 nights in Apr 2024
Response from GM. on 2 May 2024
Thanks for staying with us. We appreciate your feedback. Thank You.

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are a bit firm for my taste, but everything else was very so good. I would definitely stay here again
Stayed 2 nights in Apr 2024
Response from GM. on 30 Apr 2024
Thanks for staying with us. We appreciate your feedback. Thank You.

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all attractions we were in Hershey for.
Stayed 1 night in Apr 2024
Response from GM. on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Robert

Stayed 1 night in Apr 2024
Response from GM. on 18 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GM. on 27 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Debra

Travelled with family
Nothing
Stayed 2 nights in Apr 2024
Response from GM. on 26 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to all area attractions
Stayed 2 nights in Apr 2024
Response from Kira, Guest Services on 24 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Went to stay for a weekend trip with the family. Staff was very pleasant and kind. rooms were clean! no complaints
Stayed 2 nights in Apr 2024
Response from GM. on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You

8/10 Good

Debra, Flushin

Travelled with partner
Liked: Staff & service, property conditions & facilities
Always have a great stay when visiting. Stayed two nights April 2024 and had a good stay. Rooms were decently clean, comfortable beds, clean bathroom/shower. Front desk was very polite and informative of attractions in the area. We will def be coming back.
Stayed 2 nights in Apr 2024
Response from Kira, Guest Services. on 22 Apr 2024
Thank you so much for taking the time out of your stay to give us such a nice review.

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a two-story motel on “stilts” over the parking lot. The room was clean and comfortable and recently remodeled. The woman at the check in desk was extremely friendly and helped with restaurant recommendations.
Stayed 1 night in Apr 2024
Response from Kira, Guest Services on 21 Apr 2024
Thank you so much for taking the time out of your stay to give us such a nice review.

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Feb 2024
Response from GM. on 21 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

2/10 Terrible

Heidi

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated.. parking area unkept... one elevator for access to all rooms. Stairwells unlit with slippery metal stairs. Rooms outdated except for the sink but it drains very slow. Tv outdated with limited channels. Tv picture quality horrible. Beds ... dont get me started. Even the bed bugs would not stay in these beds. Hard board under the old worn out mattresses. Not pet friendly like listed.
Stayed 2 nights in Apr 2024
Response from GM. on 21 Apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Brad

Travelled with partner
Disliked: Property conditions & facilities
Room was decent. Busy roads sandwiched the hotel limited sidewalks.
Stayed 1 night in Apr 2024
Response from GM. on 21 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the price. Well maintained property.
Stayed 1 night in Apr 2024
Response from Kira, Guest Services on 17 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

4/10 Poor

Dawid

Disliked: Cleanliness, property conditions & facilities
Very dirty hotel room
Stayed 1 night in Apr 2024
Response from GM. on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback with your kind words. Thank You.

2/10 Terrible

Nicole

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The staff on Friday night was very nice. She was helpful. The room was dirty. There was hair on the toilet and in tub. Dust around the fridge and the tissue box had toothpaste or soap splatter all over it. Also, the wall must have need repaired and they didn’t bother to repaint just left it a different color. At 11:30 pm there was a man screaming profanity for over 15 minutes. It sounded like he was in our room the walls were so thin The man when we left didn’t even ask how are stay was. This was our first and last time there. Paid way too much for that place.
Stayed 1 night in Apr 2024
Response from GM. on 13 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GM. on 11 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

Nicolle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great staff, very, very clean rooms.
Stayed 2 nights in Apr 2024
Response from GM. on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

Stephanie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff.
Stayed 1 night in Apr 2024
Response from GM. on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

8/10 Good

Cameryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by this hotel. I needed a cheap place to sleep last minute for the weekend and I was not disappointed! The sheets and towels were clean without any stains. The bed was comfortable. The bathroom was clean without bad odors. I appreciate any hotel without carpeting! The receptionist was very kind and sociable. I am from NYC so the thin walls and noise didn’t bother me. FYI this hotel is across the street from a hospital. Also, you can hear the people above you and outside your window. This hotel is not luxurious by any means but it’s the perfect affordable spacious bed and bath! I’d definitely spend another weekend here if I needed to. Thanks!
Stayed 2 nights in Apr 2024
Response from Apr 8, 2024 by GM. on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! Hotel is older but the room was clean. Ni complaints and I'd stay there again. Convenient to everything Hershey.
Stayed 2 nights in Apr 2024
Response from Apr 8, 2024 by GM on 8 Apr 2024
Thank you so much for taking the time out of your stay to give us such a nice review