Studio, 1 King Bed, Non Smoking (Whirlpool) | In-room safe, iron/ironing board, cots/infant beds, rollaway beds
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Reviews of Hampton Inn & Suites Grove City

2.5 out of 5
Hampton Inn & Suites Grove City
4 Holiday Blvd, Mercer, PA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 580 out of 1000 reviews" "
Rating 8 - Good. 307 out of 1000 reviews" "
Rating 6 - Okay. 70 out of 1000 reviews" "
Rating 4 - Poor. 27 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
the beds were horrible and the hot tub no jets were working and it had way to much chlorine which is one of the reasons I choose this facility. The breakfast was very good. The staff was friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk personnel were friendly. Room and bathroom were spotless. Coffee and breakfast were plentiful. We stayed the night as a fun treat for the kids. We all had fun swimming and relaxing in the hot tub. We will definitely consider this hotel for the next time we do this.
Stayed 1 night in Mar 2024

8/10 Good

Farida

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Friendly environment. More food options.
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Melissa

Travelled with family
This was our second stay at this hotel. It is close to the outlet and the Mexican Comrades restaurant down the road is amazing. The rooms are not quiet and the beds are so so. The blinds do not close all the way. We used a clip to block out the light. The breakfast was very good with hot options including gluten free and plant based choices. Overall with so many hotels in this area we will be trying a different one in our next stay to the area.
Stayed 1 night in Mar 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the desk was extremely knowledgeable and friendly!
Stayed 1 night in Mar 2024

8/10 Good

Antonio

Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
It was great service everyone was great and the pool and hot tub was amazing
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff extremely pleasant and helpful
Stayed 1 night in Feb 2024

8/10 Good

Tamilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Large room
Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean room with nice hot breakfast close to Grove City Outlets
Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Room was large and spotless. Pool lots of fun. Breakfast delicious. Staff excellent. We had a small plumbing problem on Saturday night and maintenance came and fixed it within 15 minutes of my call. Breakfast staff very friendly and helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

harshpreet, brampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Dec 2023

8/10 Good

Richard N

Liked: Cleanliness, staff & service, property conditions & facilities
nice visit. conditioner was out and mattresses were a bit too soft for our liking.
Stayed 2 nights in Jan 2024

10/10 Excellent

Carla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located by outlets and local restaurants.
Stayed 1 night in Dec 2023

10/10 Excellent

Ashlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, room comfort
Hampton great. Hotels.com mediocre
This Hampton is my only choice when visiting family in the Grove City area. Does show its age, but staff are awesome. I don’t know what is meant by “eco-friendliness” and since this survey wasn’t likely designed by someone with any knowledge or training in social science measurement there was no option for “don’t know” or “not applicable” so I provided a terrible rating suspecting that if it’s important enough to place on the questionnaire, it’s of high enough importance that this should have been made obvious to me while staying at the Hampton.
Stayed 2 nights in Dec 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

James, Key Largo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the nicest Hampton Inn we have visited. Lovely decorations for the Holidays, friendly staff, Well maintained, attractive. We travel a lot and this is first rate.
Stayed 1 night in Dec 2023

10/10 Excellent

Tamlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Wei chun

Stayed 1 night in Dec 2023

10/10 Excellent

Ly

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Dec 2023

10/10 Excellent

Tamilyn

Liked: Amenities

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Stayed 1 night in Dec 2023

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Dec 2023

10/10 Excellent

Katharine

Stayed 2 nights in Nov 2023

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the rooms are clean and comfortable. Very good place to stay!
Stayed 1 night in Nov 2023

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My family and I visited and stayed for 3 days/2 nights. Upon arriving the receptionist was very friendly - there was a mishap with my reservation and I was overcharged however that was fixed without an issue. Our room was very spacious and clean however after the first night housekeeping didn't come to our room so our beds were not made, no towels were provided nor was there replenishment of any toiletries. I had to go to the front desk to get more towels. Our room was a ground floor room and there were no sheers on our windows which meant we couldn't leave the drapes open for sunlight (with a little privacy) otherwise people would be staring right into our room - we faced the parking lot. Along with that the blackout drapes did not draw closed all the way which left a gap. I was also surprised that there was no safe in the room to keep valuables. The shower was a little difficult to switch from the tap to the shower head - water was coming out of the spout as well as the shower head which affected the water pressure. We enjoyed the facilities and the swimming pool was nice however the jets in the hot tub were not working. We still used it but it would have been nice to have the jets on. Overall it was a good stay - the beds were comfortable, the staff is very friendly and accommodating and the breakfast was great. The breakfast staff were also very kind and offered to cut apples for my daughter which she loved.
Stayed 2 nights in Nov 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, best breakfast of any hotel chain.. easy access to Slippery Rock
Stayed 1 night in Nov 2023

4/10 Poor

Cathy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not happy
We always pay for a jacuzzi suite. When we checked in we were told we had a complimentary upgrade to king Bec, jacuzzi and pull out couch room. We weren’t told why. So when we went to our room, it wasn’t an upgrade. When we went to use the jacuzzi, it didn’t work. So I guess that was the reason for the upgrade. I went down to get a piece of paper and pen and told the clerk what happened. He said he could send maintenance up. I said my husband is already in bed. The next morning at checkout the woman that checked us in was working and I told her the problem. She said well you had the complimentary upgrade. I said now we didn’t. All they said was, oh I am sorry. We are very disappointed that we were not compensated in some way.
Stayed 1 night in Nov 2023

8/10 Good

Eugene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall our stay was ok. Only complaints… had to wait 1 1/2 hrs after check-in time for our room to be ready. For breakfast…Most rolls, bagels etc. were stale…hard. Breakfast selection was adequate.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ahsan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Andrew

Travelled with partner
Liked: Staff & service, amenities
Would have said it was a clean room until we found a used condom under the table. Tried to let staff know on check out but there was no one at the desk when we left. Breakfast was very average and used disposable cutlery and plate which made us very uncomfortable. Electric vehicle charging was good
Stayed 1 night in Oct 2023

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Yaser

Stayed 2 nights in Sep 2023

10/10 Excellent

Thomas

Stayed 1 night in Sep 2023

8/10 Good

Christopher, Williamsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice staff, could use a little updating.
Stayed 1 night in Sep 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant next door.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business or personal stay
Excellent facility, just what you would expect from a Hampton Inn & Suites, and one of the nicer options if you are staying in this area.
Stayed 1 night in Sep 2023

8/10 Good

William, Geneseo

Travelled with partner
Liked: Cleanliness
Convenient location. Good basic motel to overnight on a long road trip.
Stayed 1 night in Sep 2023

8/10 Good

naveed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice. Property is clean with a pool and a gym !!!
Stayed 1 night in Sep 2023

10/10 Excellent

Ethan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean room, would stay again
Stayed 1 night in Aug 2023

10/10 Excellent

Carrie

Stayed 1 night in Aug 2023

10/10 Excellent

Melanee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating for my family and I, we were there for a wedding. Several family members stayed in the same hotel and the staff went above and beyond to make sure we had a good time! Annie at the front desk is awesome!
Stayed 3 nights in Aug 2023