Standard Room, 2 Double Beds, Non Smoking | View from property
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Reviews of Lake Norfork Resort

2.5 out of 5
Lake Norfork Resort
9883 Highway 62 East, Henderson, AR

Reviews

8.4

Very good

Rating 10 - Excellent. 104 out of 190 reviews" "
Rating 8 - Good. 43 out of 190 reviews" "
Rating 6 - Okay. 22 out of 190 reviews" "
Rating 4 - Poor. 13 out of 190 reviews" "
Rating 2 - Terrible. 8 out of 190 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice place. Heat helpful staff.
Stayed 1 night in May 2024

8/10 Good

Marsha, Madison

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations
Stayed 3 nights in Apr 2024

4/10 Poor

Wendy

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Unable to use jacuzzi because there wasn't hot water. Person below my room had a pot party and stunk up my room through the vents. Manager just sprayed room deodorizer and made the party goers leave.
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scene was beautiful staff was excellent and rooms very nice price was responsible
Stayed 2 nights in Mar 2024

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People using the pool and hot tub all hours of the night. Other than that everything was wonderful.
Stayed 3 nights in Mar 2024

2/10 Terrible

Felicia

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Check in and out was very inconvenient. There is not staff at the desk after 7pm or before 7am. You have to call and wait 15-20 minutes for someone to come from off-site. All rooms have access from inside, however, they surround the indoor pool and the smell of chlorine is extremely overwhelming. The beds are not queen size, they are full size; making it very uncomfortable for 2 people to sleep in the same bed.
Stayed 1 night in Mar 2024

10/10 Excellent

Kayla, Branson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hadn’t been to the resort since I was a child. But walking in with my daughter felt as magical as it did when I was a kid. My daughter loved it. The staff was so kind and friendly! The pool was a little cold, but we still had fun. The view was spectacular. We really enjoyed our stay and highly recommend it!
Stayed 2 nights in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place to stay. Available for late check in and very friendly. Rooms were perfect for an evening getaway!
Stayed 1 night in Mar 2024

6/10 Okay

Janet

Travelled with partner
Room was clean, there have been some updates but very basic. Tiny TV, not so comfortable mattress and bathroom needs to be updated. Staff VERY friendly and accommodating. Will stay here again
Stayed 1 night in Feb 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Dara

Liked: Cleanliness, staff & service, property conditions & facilities
The newly renovated rooms were lovely, and the views were amazing!
Stayed 1 night in Dec 2023
Response from Trey on 8 Feb 2024
I am so glad you enjoyed your stay! It's hard to beat the beautiful views that we have here. We hope to see you again.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, pretty view.
Stayed 1 night in Oct 2023

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Got there it was closed down, no call, no email, no nothing. Hotels.Com did not help and no way to contact anyone.
Stayed 1 night in Nov 2023

6/10 Okay

Anthony

Travelled with family
We arrived, and the timing was terrible, the power was out & we were unable to stay. It forced us to change our whole evening
Stayed 1 night in Nov 2023

8/10 Good

Donna

Stayed 1 night in Nov 2023

2/10 Terrible

Nicole

My son had a birthday party there he left his box they found it 3 days later and there was $30 missing out of it they said it was right by the air conditioner but they couldn't find it
Stayed 1 night in Oct 2023

8/10 Good

Natalee

Business traveller, Travelled with partner
Observed staff treating different customers differently, including allowing the one family a late checkout after telling us it was not possible - and then telling the people after that no as well. Get food before you get there if it’s the off-season. Indoor pool is pretty nice, but a bit dark & over-decorated for Halloween. Common pool-side shower room bathrooms were disgusting.
Stayed 1 night in Oct 2023

4/10 Poor

Zathan

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No hot water in the room and instead of giving us a room they "allowed" us to go into an unclean room to take showers which didnt have hot water itself
Stayed 2 nights in Oct 2023

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday getaway
Over all it was a very good stay. Check in was easy and fast. At first there was a miscommunication between house keeping and the front desk so we were given a room that wasn’t finished cleaning. They were quick to get us into another room and very apologetic. The only down side for us was they were having a holloween party and the pool was closed.
Stayed 1 night in Oct 2023

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Too much noise
We stayed one night in the resort. The accommodations were fine and met our needs. However there was a LOT of loud noise above our room that went on well after midnight. It was our understanding there was decorating being done for an upcoming event. We didn’t understand why this couldn’t have been done during hours when guests weren’t trying to sleep.
Stayed 1 night in Oct 2023

6/10 Okay

Don

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large condo room was great for our stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

George

Liked: Cleanliness, property conditions & facilities
Please get a grown up toilet.
Great place except the smallest toilet I have ever had to use.
Stayed 2 nights in Sep 2023

10/10 Excellent

Shannon M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice enough room
Room was nice, no carpet all tile floors Shower curtain rod was falling out of the wall & the tv wouldnt work without a roku acct. View was nice enough
Stayed 2 nights in Sep 2023

10/10 Excellent

Doris

Stayed 2 nights in Sep 2023

6/10 Okay

LEROY, Herscher

Stayed 1 night in Aug 2023

6/10 Okay

Kasea Ellett

Liked: Staff & service
Just ok
Our room was mostly updated. My biggest complaint would be that the mattress was very uncomfortable. There was a spot on the floor, where it doesn’t look like it. was mopped very well other than that no complaints of our stay
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, excellent service, fantastic view, brand new. We got there late at night but the night front desk person Mr Grisham was amazing, taking us around the resort, helping us getting stuff to the room and offering things to drink etc. the view is great and the service excellent. Great coffee.
Stayed 1 night in Aug 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Mom Getaway
Very pretty view, clean and spacious room! The staff was very friendly and it’s only 10 minutes to Mountain Home where you have access to all sorts of things. Photo is the view from my room. It’s nothing super fancy, but it’s clean and roomy- I liked having a table and chairs in my room.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location right across the street from the Lake. Very nice property with space to park your boat in the back.
Stayed 1 night in Aug 2023

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2023

6/10 Okay

Regina

Travelled with family
Stayed 3 nights in Jul 2023

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a perfect location. Beautiful sunset views of the lake. Clean rooms with easy access from the parking lot. Very nice restaurant adjacent. Finally, an extremely good value. I would highly recommend.
Stayed 1 night in Aug 2023

10/10 Excellent

Brittany

Stayed 1 night in Aug 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Jennifer J

Disliked: Staff & service, room comfort
NOT GOOD
It was our anniversary trip, never stayed here before but looked nice and on the lake. Staff was friendly. It was the end of July and HOT! We got there Monday late afternoon and didn't take a shower since we had one before went. I tried to shower the next morning but no hot water. We told the front desk and when we got back to our room it was late and was told it was fixed. My husband went to take a shower and there was no cold water! We told the front desk. It never got fixed. We asked for a partial refund since we were not able to take a shower at all in the hottttt summer, and left messages, talked to the manager and still nothing. Not very good communication and I told them if they made this right with us we would be back but so far NOTHING. We stayed July 24, 25, 26, checked out the 27th. Today is August 6 and no word at all from them.
Stayed 3 nights in Jul 2023

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique setup for a hotel! Wish it was closer for a family weekend trip. Great view of the lake. Thanks Steve!
Stayed 1 night in Jul 2023

6/10 Okay

Beau

Had hot water issues but still nice place wonderful view. I would come back by.
Stayed 1 night in Jul 2023

10/10 Excellent

Jim

Stayed 2 nights in Jul 2023

10/10 Excellent

CARISSA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
It is simply great place. Well worth the money
Stayed 2 nights in Jul 2023

8/10 Good

Beau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok place. I would like to come back. I really liked Chelsea. Thx again
Stayed 1 night in Jul 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family fun place Most people come for vacations and family fun so you’ll often hear kids. so if you’re looking for peace and quiet for work; you will here little feet zooming past your door with excite from time to time Other than that it’s lovely. pools are clean, staff is friendly, it’s safe and pleasant. we live close but we come a few times a year to give the kids a treat
Stayed 1 night in Jul 2023

10/10 Excellent

Aaron, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet place to relax with lots of beautiful outdoor recreation options around the Lake.
Stayed 2 nights in Jul 2023