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Reviews of Swiss Alps Inn

2.5 out of 5
Swiss Alps Inn
167 South Main Street, Heber City, UT

Reviews

8.8

Excellent

Rating 10 - Excellent. 353 out of 653 reviews" "
Rating 8 - Good. 221 out of 653 reviews" "
Rating 6 - Okay. 55 out of 653 reviews" "
Rating 4 - Poor. 14 out of 653 reviews" "
Rating 2 - Terrible. 10 out of 653 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer, Santa Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Swiss Alps Inn is fabulous. The room was perfectly clean and the bed was extremely comfortable, I slept perfectly each night. The staff are wonderful. I would stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was an amazing surprise. We booked online the day of our arrival. Feared being so close to Main Street would be a problem, it wasn’t. We were put in a huge king room that also had a queen in the room. Clean fresh room. The place is lovely and well appointed. There was a large enough table to seat 4. They even provided a pkg of microwave popcorn. Small children’s play area wasn’t being used but is available. Season was not good for using the hot tub. Heber is small so there aren’t a lot of available dining choices. There is one top rated place The Back 40 Road House for sit down dining There is the beautiful City Park very close by. Coffee, hot chocolate, microwave and refrigerator in room. I would stay here again. Bed is pillow top but firm, lots of pillows to choose from. TV is rather small but Direct TV signal is good.
Stayed 1 night in May 2024
Response from Jen on 14 May 2024
We are so glad that you enjoyed your stay with us! We truly appreciate the feedback and hope to serve you in the future!

8/10 Good

Jack

Liked: Staff & service
Stayed 1 night in May 2024
Response from Jen on 6 May 2024
We are glad that you enjoyed your stay with us! We appreciate the feedback.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The manager was great and let us check in early. Great experience!
Stayed 1 night in May 2024
Response from Jen on 6 May 2024
We are glad that you enjoyed your stay with us! Thank you for the feedback.

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jen on 6 May 2024
We are glad that you enjoyed your stay with us. Thank you for the feedback.

10/10 Excellent

Stephen

Stayed 1 night in Apr 2024
Response from Jen on 25 Apr 2024
We are glad that you enjoyed your stay with us! We appreciate the feedback.

8/10 Good

David, San Leandro

Liked: Staff & service, property conditions & facilities
Super friendly and professional staff, fast check in, very helpful. Large room, the bathroom and the sleeping area are very clean and quite large. Downsides - while the sheets and towels were clean, there were some stains that i didn't care for. Bed was sagging a bit; I can handle that for one night but my back would be complaining if it were a longer stay. Still, I would stay there again for a one-nighter.
Stayed 1 night in Mar 2024
Response from Jen on 20 Mar 2024
Thank you for letting us know about the beds, we will look at them and see which ones need replaced! We are glad that you enjoyed your stay with us. Have a great day!

10/10 Excellent

ELVIS, Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was perfect. The facilities were clean, and the team was friendly. I hope I get to stay with you all again. My only issue was that I didn’t find candy in the “Candy & Ice room.” But, it really wasn't an issue because the milkshakes at Dairy Keens (try anything lemon, so good) were amazing, so I was good. The area is super safe, and I was able to explore many areas from here.
Stayed 2 nights in Feb 2024
Response from Jen on 7 Mar 2024
We are so glad that you enjoyed your stay with us! We are sorry that you couldn't find the ice/candy room! There is a sign hanging above the door, and it is between room 30 and 31(for your information for next time!) We appreciate the feedback and look forward to serving you again!

10/10 Excellent

Douglas, West Jordan

Travelled with partner
Older motel close to everything, good management, large rooms
Stayed 1 night in Feb 2024
Response from Jen on 26 Feb 2024
We are glad that you enjoyed your stay with us! We appreciate the feedback.

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Decent
Stayed 2 nights in Feb 2024
Response from Jen on 26 Feb 2024
Thank you for the feedback. We are glad you enjoyed your stay with us!

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect, staff was friendly and professional.
Stayed 2 nights in Jan 2024
Response from Jen on 22 Feb 2024
Thank you! We are so glad that you enjoyed your stay with us. We really appreciate the feedback.

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice place to stay. Don't expect a fancy place. This was handy, affordable, clean place to lay your head. All you need to spend the night.
Stayed 1 night in Feb 2024
Response from Jen on 22 Feb 2024
Thank you for the feedback! We are glad that you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jen on 22 Feb 2024
We are so glad that you enjoyed your stay with us! Thank you for the feedback.

8/10 Good

Matthew J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jen on 22 Feb 2024
Thank you for the feedback. Have a great day!

6/10 Okay

Franklin

Travelled with family
Liked: Cleanliness, staff & service
There was significant road noise throughout the night. If you stay ask for a room away from the road.
Stayed 1 night in Jan 2024
Response from Jen on 22 Feb 2024
Thank you for the feedback. We are sorry about the noise! Have a great day!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old style, good management
Very convenient - park in front of your unit.
Stayed 12 nights in Jan 2024
Response from Jen on 22 Feb 2024
We are glad that you enjoyed your stay! Thank you for the feedback!

10/10 Excellent

Vivianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Simple , clean and spacious room . Comfortable bed and lovely cozy thick fleece blanket. Walking distance to several restaurants.
Stayed 3 nights in Jan 2024
Response from Jen on 22 Feb 2024
Thank you for the feedback! We are glad that you enjoyed your stay with us!

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute inn for ski trip
Cute family owned inn with easy drive to ski resorts. They were a little understaffed, as are most places, but made up for it in friendliness. Hot tub after skiing was fantastic, we went every night. Beds were comfy and it was quiet. Be sure to ask about the nearby Indian restaurant - it was delicious.
Stayed 4 nights in Jan 2024
Response from Jen on 22 Feb 2024
Thank you for the feedback! We are really trying with the staffing shortage that everyone is struggling with! We are glad that you enjoyed your stay with us!

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Great location, clean room, although outdated decor.
Stayed 2 nights in Jan 2024
Response from Jen on 22 Feb 2024
We appreciate the feedback. We are glad that you enjoyed your stay with us!

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Right on Main Street with spacious rooms!
Stayed 1 night in Jan 2024
Response from Jen on 22 Feb 2024
Thank you for the feedback! We are glad that you enjoyed your stay with us!

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jen on 22 Feb 2024
Thank you for the review! We are glad that you enjoyed your stay with us.

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
They were super nice. We were gonna show up late and they waited for us. They show that they care. Go check them out!!! Would stay again
Stayed 1 night in Dec 2023
Response from Jen on 22 Feb 2024
We are so glad that you enjoyed your stay with us! Thank you for the feedback.

10/10 Excellent

claudia, taylorsville

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service and clean rooms!
Stayed 1 night in Dec 2023
Response from Jan on 4 Jan 2024
thanks so much!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff. We just needed a place for the night. If going through this area and need a room, I'd stay here again in a heart beat
Stayed 1 night in Nov 2023
Response from Jen on 13 Nov 2023
We are so glad that you enjoyed your stay with us. Thank you for the feedback!

4/10 Poor

Hailey

Stayed 1 night in Nov 2023
Response from Jen on 13 Nov 2023
We are sorry that it doesn't seem that you enjoyed your stay with us. If there is anything we can do, please reach out and talk to us. We appreciate the feedback. Have a great day!

8/10 Good

john

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Jen on 31 Oct 2023
Thank you for the feedback. We are glad that you enjoyed your stay with us!

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jen on 23 Oct 2023
Thank you for the feedback. We are glad that you enjoyed your stay with us!

10/10 Excellent

Mary

Travelled with group
Liked: Amenities, property conditions & facilities
She went out of her way to meet my arrival
Stayed 1 night in Oct 2023
Response from Jen on 17 Oct 2023
We are glad that you enjoyed your stay with us! Thank you for the feedback.

8/10 Good

Clyde

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean. The toilet was low for older people.
Stayed 1 night in Oct 2023
Response from Jen on 16 Oct 2023
We are glad that you enjoyed your stay with us! We apologize that the toilets seemed low. Have a great day!

10/10 Excellent

terry and martha

Travelled with group
Liked: Amenities
room and very nice area.
Stayed 1 night in Oct 2023
Response from Jen on 16 Oct 2023
We are glad that you enjoyed your stay with us! We appreciate the feedback. Have a great day!

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small motel, with an awesome cafe across the street
Stayed 2 nights in Oct 2023
Response from Jen on 12 Oct 2023
We are glad that you enjoyed your stay with us! Thank you for the feedback!

10/10 Excellent

Sharina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and kind. Really lovely place.
Stayed 2 nights in Sep 2023
Response from Jen on 25 Sept 2023
We are glad that you enjoyed your stay with us! We appreciate the feedback. Have a great day!

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is centrally located to down town.
Stayed 1 night in Sep 2023
Response from Jen on 25 Sept 2023
Thank you for the feedback. We are glad that you enjoyed your stay with us!

10/10 Excellent

Kent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little motel in a beautiful valley
Swiss Alps is convenient and reasonably priced. Staff is friendly and I had a good night’s sleep. There are restaurants nearby in Heber, and some nicer a few miles away in Midway.
Stayed 1 night in Sep 2023
Response from Jen on 25 Sept 2023
Thank you for the feedback. We are glad that you enjoyed your stay with us!

8/10 Good

Terry

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jen on 3 Oct 2023
Thank you for the feedback. We are glad that you enjoyed your stay with us!

10/10 Excellent

William

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice town
Stayed 1 night in Sep 2023
Response from Jen on 25 Sept 2023
Thank you for the feedback. We are glad that you enjoyed your stay with us!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Jen on 18 Sept 2023
We are glad that you enjoyed your stay with us. Thank you for the feedback!

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick overnight stay on our way to southern Utah. Selected this location because it allows dogs. Lots of options for dining nearby. Rooms are not fancy, but comfortable and good enough for our needs.
Stayed 1 night in Sep 2023
Response from Jen on 18 Sept 2023
We are glad that you enjoyed your stay with us! Thank you for the feedback. We hope you had fun in Southern Utah!

6/10 Okay

jay

Travelled with family
had to find someone to get toilet paper, no one seemed to be in office The room seemed to be clean
Stayed 2 nights in Sep 2023
Response from Jen on 13 Sept 2023
We apologize that it was difficult for you to find someone. Thanks for the feedback.

10/10 Excellent

Cindy

Stayed 1 night in Sep 2023
Response from Jen on 13 Sept 2023
We are glad that you enjoyed your stay with us! Thank you for the feedback.

8/10 Good

James, Nampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel in the middle of town. Just avoid room 35. It's next to very busy and loud Dairy Keen drive thru. Very busy on weekends.
Stayed 6 nights in Sep 2023
Response from Jen on 11 Sept 2023
We are glad that you enjoyed your stay with us. We apologize for the noise! Thank you for the feedback!

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet convenient for attending a comedy Murder Mystery on a train. Plenty of good food options. Beds were comfortable.staff was very friendly and helpful. I would book again for future events in the Heber area.
Stayed 1 night in Sep 2023
Response from Jen on 9 Sept 2023
We are so glad that you enjoyed your stay with us! Thank you for the feedback. We look forward to serving you in the future! Have a great day

10/10 Excellent

Luke

Stayed 2 nights in Jul 2023
Response from Jen on 3 Oct 2023
We are glad that you enjoyed your stay with us! Thank you for the feedback.

10/10 Excellent

Kevin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jan at the front desk is awesome! So kind and helpful! Great location if you are diving at the Homestead Crater.
Stayed 1 night in Sep 2023
Response from Jen on 6 Sept 2023
We are so glad that you enjoyed your stay! We think Jan is great too! We hope to serve you again on your next visit to our beautiful valley. Thank you for the feedback. Have a great day!

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older but spotless motel right on the main drag, nothing to not like! Convenient to many dining options and some local entertainment venues.
Stayed 2 nights in Aug 2023
Response from Jen on 1 Sept 2023
We are glad that you enjoyed your stay with us! Thank you for the feedback. Have a great day!

10/10 Excellent

Kyle

Stayed 1 night in Aug 2023
Response from Jen on 6 Sept 2023
We are glad that you enjoyed your stay with us! Thank you for the feedback.

8/10 Good

Bart

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and always clean! Family feel. Kids love the old school style of motel. The pool and park are always a hit.
Stayed 1 night in Aug 2023
Response from Jen on 30 Aug 2023
We are so glad that you were able to enjoy all the amenities! Thank you for the feedback!

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from j on 30 Aug 2023
Thank you for the feedback. We are glad that you enjoyed your stay with us!

8/10 Good

Yile

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place with plenty of room
Stayed 1 night in Aug 2023
Response from Jen on 30 Aug 2023
We are glad that you enjoyed your stay with us! We appreciate the feedback. Have a great day!

10/10 Excellent

Courtney

Stayed 1 night in Aug 2023
Response from Jen on 8 Sept 2023
Thank you for the feedback. We are glad that you enjoyed your stay with us!