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Reviews of Western Motel Inn and Suites Hazlehurst

2 out of 5
Western Motel Inn and Suites Hazlehurst
31 East Coffee Street, Hazlehurst, GA

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 110 reviews" "
Rating 8 - Good. 42 out of 110 reviews" "
Rating 6 - Okay. 17 out of 110 reviews" "
Rating 4 - Poor. 7 out of 110 reviews" "
Rating 2 - Terrible. 1 out of 110 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 2 nights in May 2024

8/10 Good

Robin

Older property but very clean. Staff was friendly and helpful.
Stayed 1 night in May 2024

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from jim patel on 11 Mar 2024
thank you for staying with us, we appreciate your feed back.

8/10 Good

Cecil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from jim patel on 11 Mar 2024
thank you for staying with us, we appreciate your feed back.

10/10 Excellent

Kayla

Travelled with group
Liked: Staff & service, property conditions & facilities
The staff member that checked me in was very quick and helpful. She was super nice and helped with whatever I needed.
Stayed 1 night in Dec 2023

6/10 Okay

Teresa

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from jim patel on 17 Dec 2023
thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Yekaterina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again.
we stayed one night on our way to Jekyll Island and really enjoyed it. It was quiet, clean, comfortable. We enjoyed the outside pool and waffles for breakfast.
Stayed 1 night in Sep 2023
Response from jim patel on 17 Dec 2023
thank you for staying with us, we appreciate your feedback

10/10 Excellent

ROY, tallahassee

Stayed 1 night in Sep 2023
Response from jim patel on 17 Dec 2023
thank you for staying with us. we appreciate you feedback.

8/10 Good

Riverview Wireless Constr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Donna

Stayed 2 nights in Aug 2023

10/10 Excellent

Christine

Very friendly staff
Stayed 1 night in May 2023

6/10 Okay

Terry

Stayed 1 night in Apr 2023

10/10 Excellent

OSSMAN ALEXIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little town great hotel
Great hotel and the crew was really friendly. I arrived before check in hours and they were so kind on let me get in my room to rest. I strongly recommend it!
Stayed 1 night in Feb 2023
Response from jim patel on 19 Feb 2023
thank you for staying with us. we appreciate your feedback.

10/10 Excellent

James, Summerville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that this property was centrally located to shopping and dining in the local area.
Stayed 2 nights in Feb 2023
Response from jim patel on 7 Feb 2023
thank you for staying with us. we appreciate your feedback.

10/10 Excellent

James, Summerville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that this property was centrally located to shopping and dining in the local area.
Stayed 3 nights in Feb 2023
Response from jim patel on 7 Feb 2023
thank you for staying with us. we appreciate your feedback.

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There weren't any coffee makers in the rooms !

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The establishment was great and customer friendly. I loved the atmosphere and service.
Stayed 3 nights in Dec 2022
Response from jim patel on 13 Dec 2022
thank you for staying with us. we appreciate your feedback.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022
Response from jim patel on 13 Dec 2022
thank you for staying with us. we appreciate your feed back.

8/10 Good

frederick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
it was nice and clean stay.
Stayed 3 nights in Oct 2022
Response from jim patel on 13 Dec 2022
thank you for staying with us. we appreciate your feed back.

6/10 Okay

Bruce

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Room comfort
Gps guidance has entrance around the corner to a residence went around the block totally lost now. Its around another corner. These streets are.confusing at.best. bettter signage or up kept drive entrance. This is before the stay starts. Checking in the lady says we should have called instead.of using web site. Better rate. Didnt offer a discount tho. Never found the Hot Tub. And what is sweet about this suite. Seems like a normal room. No coffee maker? 1 bar soap 2.towels seemed under loved. And talk about love that Master bed most non sleep able . Rode hard put away wet. Breakfest. 3 day old bananas not a good start after a bad nights sleep.
Stayed 1 night in Sep 2022

8/10 Good

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Ellie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and the owners were very friendly. The hotel has been renovated and was excellent. Will definitely staff here again when in the area.
Stayed 2 nights in Apr 2022
Response from jim patel on 1 May 2022
thank you for staying with us, we appreciate your feed back.

10/10 Excellent

Marie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
check in was very easy and i loved the extra security. The area was well lighted and loved the room
Stayed 1 night in Mar 2022
Response from jim patel on 16 Mar 2022
thank you for staying with us, we appreciate your feed back.

10/10 Excellent

Dana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing, I got a lot of work done!
Stayed 3 nights in Jan 2022
Response from jim patel on 22 Feb 2022
thank you for staying with us, we appreciate your feed back

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from jim patel on 29 Dec 2021
thank you for staying with us, we appreciate your feed back

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Nov 2021
Response from jim patel on 9 Nov 2021
thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from jim on 26 Oct 2021
thanks for staying with us, we appreciate your feedback

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and they were updating with new carpet, etc. But, there is a second floor and no elevator. They have luggage carts to help with your luggage, but what good are those if there is no way to get to the second floor with them? Plus, they had trouble printing what they needed me to sign when I checked in, so it took a very long time.
Stayed 1 night in Jul 2021
Response from jim on 27 Jul 2021
thanks for staying with us.we appreciate your feedback

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
owners were friendly
Stayed 1 night in Jun 2021
Response from jim on 27 Jul 2021
thanks for staying with us,we appreciate your feedback

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight work trip
Great place to stay for overnight work trip. Clean & comfortable. Staff friendly & helpful.
Stayed 1 night in Jun 2021
Response from jim on 27 Jul 2021
thanks for staying with us, we appreciate your feedback

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jun 2021
Response from jim on 27 Jul 2021
thanks for staying with us, we appreciate your feedback

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New carpet, fresh paint, new mattresses. Bathroom was clean. Continental breakfast was just OK. Basic carbs. Clean breakfast area
Stayed 1 night in May 2021
Response from jim on 27 Jul 2021
thanks for staying with us, we appreciate your feedback

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Clean and comfortable bed nicest hotel in area
Stayed 1 night in Apr 2021
Response from jim patel on 9 Nov 2021
thank you for staying with us, we appreciate your feedback.

2/10 Terrible

Kolby

Travelled with group
Disliked: Staff & service
Only option
When I arrived they immediately offered a non smoking room, which was fine cause I don’t smoke. Got to the room and all you could smell was cigarettes. This is always the case! I’ve stayed at this hotel several times since COVID started and I don’t think they have tried once to clean the pool! They keep using COVID as an excuse.
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
There is only 3 places to stay in this town and I have stayed at one of the others and it was horrible , I would say this is way better than other one I stayed at was clean and bed was comfortable
Stayed 1 night in Mar 2021

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property
The hotel was very accommodating. The only issue was with the heat; it didn't seam to warm up much but we threw on the extra provided blanket.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Darlene, Bowling Green, Ky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very neat and clean and quiet. The room we had was a king size room and it was very spacious. We loved the room and are stay there. The staff was very friendly and helpful
Stayed 4 nights in Jul 2020

8/10 Good

Verified traveller

Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
I usually stay there because considering the location, it’s the best place. Nothing flashy. Service isn’t that great. You can tell that not too much work goes into the breakfast.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, next to the big house. Larger suite was nice for more space
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I liked that it was secluded. I wish it had continental breakfast at least.
Stayed 1 night in May 2019

8/10 Good

Phillip

Liked: Staff & service, room comfort
Ok
Ok for a couple of nights. Room had recent wall/ceiling repairs which had not been completed. ADA shower had the nozzle mounted too high to reach from a wheelchair and there was no soap dish
Stayed 1 night in May 2019

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Breakfast food wasn’t presentable or good. No real care taken into preparing it. Staff is very friendly overall.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and clean rooms. Happy to stay here again in warm weather.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy, but it was clean and the staff was friendly.
Stayed 1 night in Feb 2019
Response from jim on 11 Feb 2019
thank you for staying with us.we appreciate your feedback.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice
Nice hotel for a small town. Beds are a bit firm but everything was great. Room and everything was very clean and smelled nice. The breakfast is delicious and the staff are all friendly and helpful. Will stay there again.
Stayed 2 nights in Dec 2018
Response from jim on 11 Feb 2019
thank you for staying with us.we appreciate your feedback.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!!
We had a wonderful stay! The housekeepers were wonderful and our room was very clean. We will definitely be back!
Stayed 3 nights in Dec 2018
Response from jim on 11 Feb 2019
thank you for staying with us.we appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience, location, cleanliness and price. Very friendly staff and very helpful when assistance needed in breakfast area. Coffee in lobby was wounderful and always available. Mattress were very soft for me, but my husband had no problem with it.
Stayed 2 nights in Dec 2018
Response from jim on 11 Feb 2019
thank you for staying with us.we appreciate your feedback.