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Au Coeur du Village

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Luxury
5.0 star property
9.8

Exceptional

Mountain elegance with ski-in luxury

Luxury boutique hotel in the mountains, Au Coeur du Village offers ski-in/ski-out access and a cosy fireplace in the lobby. Unwind with a sports massage at Cristal SPA, savour gourmet dining at two on-site restaurants, and enjoy the indoor pool.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite Privilege

Suite Privilege | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite Privilege

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Privilege Double Room

Privilege Double Room | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Privilege Double Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Double Room

Junior Double Room | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Chalet

Chalet | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Chalet

  • Mountain view
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 2 Single Bunk Beds
  • Free Wi-Fi
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About the area

Located in La Clusaz, Au Coeur du Village is in the mountains and near a boardwalk. Le Hameau des Alpes and Heritage Museum are cultural highlights, and some of the area's activities can be experienced at Megeve Ski Resort and La Clusaz Ski Resort. Travelling with kids? Consider Val Sports and Les Passagers du Vent. Spend some time exploring the area's activities, including skiing, hiking/biking trails and skiing lessons. Visit our La Clusaz travel guide
Map
26 Montee du Chateau, La Clusaz, Haute-Savoie, 74220

What's nearby

  • La Clusaz Ski Resort
    La Clusaz Ski Resort
    1 min walk - 0.0 km
  • Beauregard Ski Lift
    2 min walk - 0.2 km
  • La Patinoire Ski Lift
    2 min walk - 0.2 km
  • Cret du Merle Ski Lift
    6 min walk - 0.6 km
  • Le Hameau des Alpes
    19 min walk - 1.6 km

Getting around

  • Pringy Station
    31 min drive
  • Geneva International Airport (GVA)
    62 min drive

Restaurants

  • L'Alpin
    12 min walk
  • L'Outa
    10 min walk
  • La Ferme
    8 min walk
  • Chez papaz
    1 min walk
  • Le Bachal
    10 min walk

About this property

Au Coeur du Village

  • Luxury boutique hotel in the mountains
  • Consider a stay at Au Coeur du Village and take advantage of an arcade/games room, dry cleaning/laundry services and a fireplace in reception. Hit the slopes at this hotel, offering ski-in/ski-out access, a free ski shuttle and downhill skiing. Indulge in a massage, a manicure/pedicure and a body wrap at Cristal Spa, the on-site spa. Make sure that you enjoy breakfast and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a health club.
  • You'll also find perks such as:
    • An indoor pool
    • Buffet breakfast (surcharge), a free local area shuttle and valet parking (surcharge)
    • Babysitting (surcharge), meeting rooms and concierge services
    • A front desk safe, a porter/bellboy and free newspapers
  • Room features
  • All 54 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and bathrobes.
  • Other amenities include:
    • Egyptian cotton sheets and pillowtop mattresses
    • Children's dressing gowns and hairdryers
    • Wardrobes/cupboards, children's slippers and heating

Awards and affiliations

  • The property is a member of Relais & Chateaux.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 7 km
  • Free ski shuttle
  • Secured, covered valet parking on site (EUR 20 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 32 for adults and EUR 16 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Cinq
  • Le Coeur

Things to do

  • Arcade/game room
  • Downhill skiing
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free area shuttle
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Tile flooring in room
  • Wheelchair-accessible parking

More

  • 1 building
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 140.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 32 for adults and from EUR 16 for children
  • Valet parking fee: EUR 20 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 140.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 8 AM to 10 PM

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Au Coeur du Village have a pool?

Yes, this property has an indoor pool. Pool access is from 8 AM to 10 PM.

Is Au Coeur du Village pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Au Coeur du Village?

Valet parking is available for EUR 20 per night.

What time is check-in at Au Coeur du Village?

Check-in start time: 4 PM; check-in end time: anytime.

What time is check-out at Au Coeur du Village?

Checkout is at noon.

Where is Au Coeur du Village located?

Located in the mountains, this La Clusaz hotel offers ski-in/ski-out access and is within a 5-minute walk of La Patinoire Ski Lift, Beauregard Ski Lift and Cret du Merle Ski Lift. Le Hameau des Alpes and Aravis Aquatic Park are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Au Coeur du Village Reviews

9.8

Exceptional

10

Cleanliness

9.6

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 72 out of 85 reviews
Rating 8 - Good. 11 out of 85 reviews
Rating 6 - Okay. 2 out of 85 reviews
Rating 4 - Poor. 0 out of 85 reviews
Rating 2 - Terrible. 0 out of 85 reviews

Reviews

Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great dining options on property.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with the best breakfast buffet!! Hotel opened up for the season on the day of our arrival and we had a great stay.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sweet mountain hotel with excellent service
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, attentive staff, facilities wonderful - pool slightly chilly in our opinion but children enjoyed it.
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Excellent! Fantastic location and amenities. Eco friendly with excellent services and staff. Enjoyed our stay and will be coming back!
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Everything was great Best hotel we have stayed in in Europe
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

christelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hôtel in the center of the charming village
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Super convenient.
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel organised our lift passes and ski hire before we got there. They also booked restaurants for us which was really helpful. They allowed us to have a late check out. Everyone was very friendly and we had a lovely stay.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities
Superbe suite. très propre et très bien équipée. Le personnel est très sympathique et très accueillant. Piscine et Spa très agréables ! Excellents petits déjeuners
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour parfait

Séjour très agréable, apaisant et reposant. Le personnel est à l'écoute et aux petits soins.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

VALERIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement élégant, raffiné. Personnel charmant et disponible Garage avec voiturier L hôtel porte bien son nom "au coeur du village ". Adresse a conserver
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Jean-Baptiste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Services de qualité mais chambre de base petite.

Très bon accueil et niveaux de services digne d’un 5 étoiles. Situation idéal au cœur de La Clusaz. Le bémol vient de la taille de la chambre de base qui est inférieur à ce qui est attendu pour ce niveau d’hôtel.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le Spa était plein de serviettes non rangées et le sol pas très propre alors qu’on était en effectif réduit à l’intérieur de celui ci.
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Fany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hôtel très bien situé avec un personnel aux petits soins et un petit déjeuner fabuleux
Stayed 3 nights in Jul 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Sloppy service apart from reception which was excellent
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Alon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Large , well equipped , clean, clearly on the ski area, great staff. Nothing is missing
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Laurent

De vraies prestations 5*

Tout simplement parfait.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

marc

Coeur

L'ensemble du personnel à notre disposition, avec un accueil irréprochable.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week-end parfait

Très agréable séjour, hôtel bien situé Personnel attentif, souriant. Petit déjeuner copieux avec beaucoup de choix. Restaurant délicieux. Espace piscine spa tres agréable
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent week-end

Très accueillant, serviable, disponible. Un très bon moment, séjour un peu court (1 nuit) mais qui correspondait bien à notre besoin du moment.
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Delphine

Liked: Cleanliness, staff & service
Disliked: Room comfort

Personnel attentionné, qualité hôtel décevante

Très bon accueil, et appel préalable très apprécié pour préparer l arrivée et le séjour. Chambre agréable, mais décevante : rideaux non occultants et hôtel bruyant (nous avons été réveillés par des voisins avec enfants peu discrets) . Très dommage pour cette classe d hôtel. De plus, le service d étage n est pas au niveau : la chambre n était pas refaite lorsque nous sommes revenus de dîner. L espace piscine est très bien , mais pas de serviettes disponibles.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very well positioned within the Village.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reposant avec un service de qualité

Les chambres sont spacieuses et bien équipées. La baignoire à jet dans la chambre est un régal, de même que la piscine à l'intérieur de l'établissement. Le personnel est au petit soin durant tout le séjour.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel in central location

Lovely 5 day stay. If not eating in the hotel be sure to book a restaurant in town over the weekend as it gets very booked up.
Stayed 5 nights in Jan 2018