View from property

Reviews of Hôtel l'Abbaye d'Alspach

3 out of 5
Hôtel l'Abbaye d'Alspach
2 et 4 rue Foch, Kientzheim, Kaysersberg-Vignoble, Haut-Rhin

Reviews

9.0

Wonderful

Rating 10 - Excellent. 102 out of 166 reviews" "
Rating 8 - Good. 48 out of 166 reviews" "
Rating 6 - Okay. 12 out of 166 reviews" "
Rating 4 - Poor. 3 out of 166 reviews" "
Rating 2 - Terrible. 1 out of 166 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lucrecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Thong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Language
Easy checking and very friendly staff. Only issue was receptionist spoke no English so it was a little awkward getting through the check-in/ parking process. Otherwise everything was great
Stayed 1 night in Sep 2022

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un havre de paix au milieu des vignes
Superbe endroit à 2 pas de Kaysersberg. Au milieu des vignes et dans un calme absolu, l'hôtel vaut vraiment le détour.
Stayed 1 night in Sep 2021

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel in an idyllic setting
This charming hotel is in a walled town that is sure to make your day—and you are surrounded by vineyards.
Stayed 1 night in Oct 2019

6/10 Okay

Jaime

Liked: Cleanliness, staff & service
Disliked: Room comfort
Decent option near Colmar
Great location for exploring the area. Very clean, spacious, plenty of hot water, and friendly service. Didn’t feel like an old abbey, just a building remodeled in the 80s. The walls and doors were quite thin, had to deal with loud neighbors and a baby throughout our stay. Bed was very firm and the breakfast was just OK for €13.
Stayed 2 nights in Dec 2017

8/10 Good

Anna, Moscow

Liked: Cleanliness, staff & service
Disliked: Room comfort
Amazing village and a very nice place to stay
We stayed during the very hot season and it was terrible to sleep in +32C with no conditioner. During other season the hotel could have been just great! They have a parking, good breakfast and very nice hotel staff who speaks good english and ready to help. No night staff.
Stayed 1 night in Jun 2017

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel very picturesque, great atmosphere and staff extremely friendly

10/10 Excellent

Charmian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel were so welcoming and we had excellent service. The rooms we had were so clean, well appointed and allowed a good space to sit inside our room or outside in the garden. The buffet breakfast offered a good choice of meats, cheeses, fruits, cereals and breads.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a lovely village
Loved our stay here - hotel was great and staff were friendly. Overall very enjoyable!

8/10 Good

Sarah, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in pretty village
A lovely old building in such a beautiful area. We had wonderful views from our room. Breakfast was delicious.

10/10 Excellent

Donna, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to Kayersberg
A wonderful place to stay in the small town of Kientzheim, which is a former convent of 11th Century. I had a lovely room with a balcony overlooking the vineyards. There was no coffee maker or microwave but the lady that checked me in provided an electric kettle to heat water.

8/10 Good

Carol, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty hotel
Beautiful hotel with very comfortable rooms. Pity there is no restaurant and no tea/coffee making facilities. Also only restaurant in village was close d for holidays.

8/10 Good

Paul, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost a 100% successful stay
Both the hotel and Kientzheim were a lovely surprise. We have visited Alsace for more than 30 years but never been to Kientzheim before - hidden away as it is. We would highly recommend the hotel with just one negative observation - the internet. The connecting system is now very old-fashioned. Not only does one have to go through filling in so many details but more important, you have to do it several times a day !

10/10 Excellent

Marko, Vantaa, Finlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Alsatian holiday
Really great hotel for a romantic getaway, had a private parking, free wifi, good breakfast. We really liked the village where the hotel was located.

8/10 Good

Martin, Surrey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Location
Lovely historic building and location with rooms to modern standards. Staff very friendly and helpful. Our schedule did not allow us to take an evening meal but the breakfast was presented to a very high standard.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
lovley character old hotel
lovely character hotel with modern nice rooms, breakfast and staff only minus was that wi-fi did not work in our room and that this is a problem in the old building so ask if this is important to you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
lovely hotel,excellent room,terrace needs improving.no restaurant or pool.

10/10 Excellent

David OS, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
We had a very pleasant two night stay. Hotel is very well located in the middle of town with excellent parking at rear. We had a nice large room with some views. Fridge in room with mini-bar. Just found the beds a bit hard for our liking.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful quiet place to relax and explore Alsace
This was one of the best hotels on our trip. Our room was spacious, clean and modern with all we needed. Kienzheim was a beautiful small town with some great wineries and close by car to many other towns within Kietzheim. My only disappointment was that breakfast was extra, and being a small town this is the only choice if you don't want to drive 10 minutes to the next town for breakfast. If this was included in the price it would have been perfect. Overall however a great place to stay!

4/10 Poor

Juliet, Uk

Disliked: Cleanliness, staff & service, room comfort
Won't return
Room was so small and very hot asked to be changed but was asked to pay £20 more and still no aircon wanted even more for an air con room. Receptionist was very rude.To get out of bed had to close window as room was so small.toilet seat was very warn and no plug to dry hair in bathroom.it was a shame as hotel was very pretty .

10/10 Excellent

Amy, San Francisco, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accomodation in Alsace wine region
We were very pleased with our stay at Hotel l'Abbaye d'Alspach in Kientzheim. The room we rented for 3 people (2 adults, 1 child) was a very comfortable space with living room and 2 bathrooms. The two-story layout made us feel at home. My daughter loved the cat that was roaming around and there was a nice sitting room. It was Easter, and we had a delicious dinner at the hotel restaurant Schwendi, which was only a short walk away. If ever back in the Alsace wine region, we will stay again without hesitation.

10/10 Excellent

Gary, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in ancient Alsace village
The location is perfect if you want to park your car and head off on foot. The entire village can be walked around in 15 minutes. There are many wine cellars located along the main street, and a small beer garden in the village square. It is easy to walk to nearby villages through the vineyards. Highlights of the area are the vineyards and wine, plus the excellent cuisine that is a available in the restaurants in this village and those nearby.

10/10 Excellent

Lenore, St Louis USA and Paris France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Elegance
This hotel is in a tiny village, with only four businesses: two resturants and two wine cellars. Therefore it is so quiet we heard our footsteps echo while walking to dinner. The delightful commerce of Alsace is only down the road a few kilometers. The Town Hall has several monuments about wartime France/Germany that are powerful reminders you are in the middle of very old historical geography.

10/10 Excellent

Pamela, Soquel, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely country-side small hotel. Very convenient to Alsace wine trail.
Lovely place in very small town. Only 1 local restaurant, but is less than 1 mile from Kayserberg, which has many restaurants & is a very nice town. Very convenient for visiting wineries & small towns on the Alsace wine route. Good parking. We were on top - 3 rd floor. No elevator - typical for these types of small hotels, so be prepared to carry your suitcases yourself up the stairs. Would definitely stay there again.

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très joli hôtel , bonne literie , jolie salle de bain fonctionnelle, grande chambre , calme aucun bruit , bon accueil , petit déjeuner classique bon ,prix correct je recommande .
Stayed 1 night in Dec 2023

10/10 Excellent

SERGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEL HOTEL DANS UN TRES BEAU VILLAGE
Stayed 2 nights in Dec 2023

6/10 Okay

david

Travelled with family
Liked: Staff & service
Disliked: Room comfort
On a pris cette hôtels , pour allez voir le marcher de Noël , l’accueil n’étais pas très agréable sinon en sois ça été.
Stayed 2 nights in Dec 2023

8/10 Good

Michel

Stayed 3 nights in Dec 2023

10/10 Excellent

olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chaudement recommande
Hotel top , pittoresque, personnel sympa, fort propre et dejeuner excellent. Dommage qu aucune formule de repas du doir ne soit propose
Stayed 2 nights in Dec 2023

10/10 Excellent

Alix

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Bent

Liked: Cleanliness, staff & service, room comfort
Godt romantisk Historisk hotel
Utrolig hyggelig historisk sted. Byen var meget smuk og rolig
Stayed 3 nights in Oct 2023

10/10 Excellent

f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Isabelle

Stayed 3 nights in Sep 2023

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Renaud

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Accueil : peu beaucoup mieux faire... J'ai demandé où était le spa...voir à l'accueil, personne à l'accueil, 10 mn après l'accueil était au téléphone et pas prêt de remarquer ma présence...je renonce... Réveil à 9h45 par les femmes de ménage qui cognent à la porte. Ca me réveille. Faute de réponse on essaie directement d'entrer dans la chambre...heureusement j'ai mis le loquet. Je réponds que je dors. Je me rendors. Réveil à nouveau à 9h15. Même tentative d'entrer dans la chambre. Je précise que le check out est indiqué à 11h30... Furieux, j'appelle la réception qui me rétorque que j'aurais du mettre la fiche sur la porte indiquant "Ne pas déranger" et qu'il faut bien que les femmes de ménage fassent leur travail...Je raccroche au nez. Je suis assez stupéfait. Si ce sont les femmes de ménage qui décident de l'heure de votre réveil...
Stayed 1 night in Sep 2023
Response from Catherine Weiss on 6 Sept 2023
Tout d'abord, nous tenons à vous présenter nos plus sincères excuses pour l'incident que vous avez rencontré lors de votre récent séjour chez nous. Nous sommes profondément désolés que notre équipe de femmes de chambre ait perturbé votre tranquillité. Cela ne correspond en aucun cas à notre niveau de service habituel, et nous comprenons votre frustration à ce sujet.Nous prenons très au sérieux le confort et la satisfaction de nos clients, et nous avons déjà pris des mesures pour éviter que cela ne se reproduise à l'avenir. Nos femmes de chambre ont été sensibilisées à l'importance de respecter la vie privée de nos clients, et nous insistons sur l'importance de laisser la pancarte "Ne pas déranger" lorsque vous souhaitez être tranquille dans votre chambre. Dans le même temps, nous aimerions souligner que le respect est une valeur fondamentale de notre établissement, et nous attendons de nos clients qu'ils traitent notre personnel avec courtoisie et considération. Nous comprenons que les situations peuvent être frustrantes, mais nous encourageons toujours des interactions respectueuses pour garantir une expérience agréable pour tout le monde.

10/10 Excellent

SYLVIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hotel
Bel hôtel bien situé pour visiter Colmar et les nombreux et beaux villages alentour,avec des chambres spacieuses et confortables. excellent petit déjeuner.
Stayed 4 nights in Aug 2023

10/10 Excellent

Ole Ernst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vinrute stop ved Keyserberg
Dejligt værelse med udsigt over vinmarkerne Dejligt med balkon
Stayed 4 nights in Jul 2023

10/10 Excellent

Jasniewicz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
sehr schönes Ambiente
Stayed 3 nights in Jun 2023

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes Hotel, gutes Morgenessen, sehr ruhige Lage. Grosser Parkplatz für die Autos. Kaysersberg ist gut zu Fuss erreichbar.
Stayed 6 nights in May 2023

10/10 Excellent

Jørgen

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2023

8/10 Good

Hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhige Lage in unmittelbarer Nähe zu kulturellen Attraktionen des Elsass. (Colmar, Ribeauville, Riquevier, Kaysersberg, Hoch Königsburg etc.). Frühstück könnte abwechslungsreicher sein..
Stayed 4 nights in Apr 2023

10/10 Excellent

didier

Stayed 1 night in Dec 2022

10/10 Excellent

JEAN-MARC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une bonne adresse
Site magnifique dans un village qui l'est tout autant. Chambre spacieuse et bien agencé. Personnel du nettoyage et des petits déjeuner, sont sympathiques. Accueil un peu froid, c'est dommage. La literie à revoir, les lits grincent. Prix pour petits animaux (5 kg) et petits déjeuners trop chers. Parkings pratiques et gratuits. Bref c'est une bonne adresse.
Stayed 4 nights in Dec 2022