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Reviews of Statt Hassleholm, BW Signature Collection

4 out of 5
Statt Hassleholm, BW Signature Collection
Frykholmsgatan 13, Stortorget, Hassleholm

Reviews

9.2

Wonderful

Rating 10 - Excellent. 505 out of 844 reviews" "
Rating 8 - Good. 283 out of 844 reviews" "
Rating 6 - Okay. 41 out of 844 reviews" "
Rating 4 - Poor. 4 out of 844 reviews" "
Rating 2 - Terrible. 11 out of 844 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Asa Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Bra o Parkering dåligt
Hotellet perfekt. Fantastiskt bra. Men ”dubbel” sängen var inte för 2 personer tyvärr, det var inte ens en queen bed. Man kunde ej parkera framför hotellet , det var verkligen mycket dåligt. Parkering relv., långt om man har tunga väskor plus endast 2 timmars parkering itaget. Fritt under natten till 09.00 . Så det var verkligen negativt. Inte säker på att jag kommer att stanna där någon mer gång .
Stayed 1 night in Dec 2023

8/10 Good

Laurie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Team Statt on 3 Nov 2023
Tack för ditt besök hos oss Laurie, på återseende!

8/10 Good

michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the station
Stayed 1 night in Oct 2023
Response from Team Statt on 10 Oct 2023
Thank you for your visit, we are looking forward to welcoming you back.

10/10 Excellent

NICLAS, Spring Grove

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great!
Stayed 1 night in Jun 2023
Response from Team Statt on 1 Jul 2023
Hello.Thank you for your feed back, we are glad that you enjoyed our breakfast. I hope the rest of your visist was great as well.Best regards, Team Statt

10/10 Excellent

Vladimír

Stayed 2 nights in Jun 2023
Response from Team Statt on 1 Jul 2023
Hello Vladimir.Thank you for your feed back. It means a lot to us.Best regards, Team Statt

10/10 Excellent

Karen

Stayed 1 night in Mar 2023
Response from Team Statt on 23 Mar 2023
Hej, Tack för toppen feed back! DEt betyder mycket för oss.varmt välkommen tillbaka.Hälsningar Team Statt

10/10 Excellent

Kenth E M

Stayed 1 night in Oct 2022
Response from Vänliga hälsningar, Team Statt on 23 Oct 2022
Stort tack för den fina betyget Kenth. Varmt välkommen åter!

10/10 Excellent

TOWA, Bountiful

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great service. Friendly staff. The Hotel did not have any parking. There was payable parking available fairly close by. The TV did not work great (several stations did not come in or got stuck on the picture) I would have told them and they would most likely have fixed it. But I didn't really have time to watch a lot of TV while there since I spent most of my time at the local hospital helping my sister who had surgery. I would recommend this hotel for the great location, cleanliness, fantastic morning breakfast (included), great staff.
Stayed 2 nights in Oct 2022
Response from Team Statt on 21 Oct 2022
Thank you for your kind words, we wish your sister a speedy recovery. Hope to see you soon again!

10/10 Excellent

Philip

Stayed 1 night in Jul 2022
Response from Vänliga hälsningar, Team Statt on 31 Jul 2022
Stort tack för din feedback Philip! Vi hoppas du kommer åter snart igen!

10/10 Excellent

Christoffer

Liked: Cleanliness, staff & service, room comfort
Great service and friendly staff!
Great service! Both check-in and check-out staff was very friendly and accommodating. Nice property in the centre of the little city. Close to railway station. Only downside is that the walls are quite thin, but hotel was calm so it didn’t bother us!
Stayed 1 night in Mar 2022
Response from /Team Statt on 2 Apr 2022
Thank you for taking time appreciating our staff and hotel, we recive it with happiness. Welcome back and have a nice weekend!

10/10 Excellent

STEPHEN

Stayed 3 nights in Feb 2022
Response from Mvh Team Statt on 2 Mar 2022
Tusen tack för att du rekommenderar oss, det värdesätter vi verkligen! Välkommen tillbaka. Mvh Team Statt

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Team Statt on 2 Oct 2021
Hej, Det verkar inte som att du fått den bästa upplevelsen hos oss på Statt. Återkoppla gärna om vad som blivit fel så att vi kan se över våra misstag och kanske få chansen att förbättra din vistelse hos oss. Med vänlig hälsning, Team Statt

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly renovated hotel on a lovely square. Small but very comfortable room and fresh bathroom. Lovely veranda bar, restaurant and good breakfast included.
Stayed 1 night in Aug 2021
Response from Team Statt on 28 Aug 2021
Thank you for your lovely feedback. Hope to see you again soon! Best regards, Team Statt

10/10 Excellent

Per Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience :-)
We travelled with our dog. We chose Statt Hotel because of their pet friendly policies. Bear in mind that when you book a room online, there is no option for pet owners. You need to call the hotel in beforehand and ask specifically if a pet friendly room is available and they will change your booking. We where welcomed as royals and our dog enjoyed his own personal bed, food and water bowl courtesy of BW Statt. We enjoyed our stay very well indeed and the breakfast too.
Stayed 2 nights in Mar 2021
Response from Team Statt on 5 Apr 2021
Hi, Thank you for your nice feedback. Have a nice day and walcome back!

2/10 Terrible

Peter

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Impossible to sleep.
This is a nice hotel with nice staff, but the rooms towards the backyard are terrible, realy terribly. There is a whole set of fans on the lower roof that are really noisy. Iven if you stay at the 5th floor, which is the top floor. Neither of us, separate rooms could sleep. These should not be used, and a question is why they give it to someobe during the covid with almost no booking at all.
Stayed 1 night in Dec 2020
Response from Team Statt on 23 Dec 2020
Addressed through different channel.

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
+ Trevlig personal och bra kaffe. - Smala sängar och gardiner som täcker hela elementen villet görbatt rummen är kalla.
Stayed 2 nights in Nov 2020
Response from Team Statt on 7 Dec 2020
Tack för dina fina kommentarer Peter. Nästa gång rekommenderar jag att du bokar våra Small Double/Standard Double-rum, dessa har en 1.40 respektive 1.60 säng. På återseende!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from Med vänlig hälsning Team Statt on 2 Nov 2020
Hej! Stort tack för att du rekommenderar oss, det värdesätter vi verkligen. Du är varmt välkommen tillbaka!

8/10 Good

Susanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Med vänlig hälsning Team Statt on 29 Sept 2020
Hej Susanne! Stort tack för din återkoppling och för att du rekommenderar oss, det värdesätter vi. Varmt välkommen tillbaka!

10/10 Excellent

Haris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Mvh Team Statt on 26 Feb 2020
Hej! Stort tack för att du rekommenderar oss, det värdesätter vi verkligen. Varmt välkommen tillbaka!

8/10 Good

Christer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Team Statt on 8 Jan 2020
Tack för din recension, vi ser fram emot att välkomna dig tillbaka snart! Team Statt

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the middle of Hässleholm
Nice hotel. The stuff were pleasant and kindly. The room was little but big enough for one ( or two) nights. I will stay there again my next time in Hässleholm.
Stayed 1 night in Dec 2019
Response from Team Statt on 15 Dec 2019
Thank you for your feedback. Welcome back!

6/10 Okay

lynn

Business traveller
Liked: Cleanliness, staff & service
good location
good located close to the hotel. beds are a small and soft, room was quite dark, good amenities in the room
Stayed 2 nights in Nov 2019
Response from Team Statt on 18 Nov 2019
Thank you for the review! We offer severel types of room interiors, please ask for a bright room, with a big bed for your next visit and we will arrange that for you. Welcome back! Best wishes

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It is a nice hotel
Stayed 1 night in Sep 2019
Response from Best wishes Team Statt on 24 Sept 2019
Dear Thomas! Thank you so much for recommending us. We are looking forward to seeing you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the railway station easy walk, extensive morning breakfast buffet, quite surrounding
Stayed 1 night in Aug 2019
Response from Best wishes Team Statt on 4 Sept 2019
Thank you so much for recommending us, we do appreciate it! Welcome back.

10/10 Excellent

daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Beautiful building, great food, helpful staff.
The Hotel Statt is a beautiful old, recently renovated building in the main square in Hassleholm. The location is perfect. The reception and bar staff were professional , friendly and very helpful: a great attribute to the hotel. The breakfast deserves a special mention as is superb and plentiful. Fresh, high quality food. One of the best we’ve experienced! The evening meal we had there was also excellent. Our concern is the discrepancy we experienced between week day & weekend service: the usual high weekday standards definitely slipped over the weekend. Housekeeping let the hotel down badly: our room was cleaned only once in 5 days, and the public areas were not the cleanest at the weekend. There is no dedicated hotel parking, however once you download the local parking App it is straightforward and there is plenty of street parking close by. It wasn’t a problem. We appreciated the relaxed, low key atmosphere and, in the main, enjoyed our stay. They just need to get their cleaning sorted.
Stayed 5 nights in Jun 2019
Response from Best wishes Team Statt on 26 Jun 2019
Thank you! We appreciate the wonderful feedback from you. We do apologize for the cleaning and will improve right away. We hope to see you again! Welcome!

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet Little Town.
Very convenient f.or local shops and Restraunts. Bishops Arms bar restaurant next door. The main Train Station is just three minutes walk.Good choice at Breakfast Time.
Stayed 5 nights in Jan 2019
Response from Receptionen on 26 Jan 2019
Thank you for your positive feedback! Best Regards, Team Statt

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Best wishes Team Statt on 4 Dec 2018
Thank you for your rating and welcome back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
This is a great place to stay. Not that you really have a lot to choose from in the city, but anyways. Modern west european standard. Very clean, and goid service.
Stayed 1 night in Nov 2018
Response from Receptionen on 3 Nov 2018
Thank you for your positive feed back. It means a lot to us.

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Great hotel, nothing open on Sunday’s
The hotel is well located and the room was comfortable. The shower was great. The room was let down by the lack of restaurant or bar services being open on a Sunday.
Stayed 2 nights in Sep 2018
Response from Anna Colleen on 4 Sept 2018
Thank you for your kind words, we are happy to hear that you enjoyed your stay with us. Next time you visit us on a Sunday, let us know and we can prepare one of our delicious shrimp sandwiches, our Front Office bar is always open for business. Hope to see you soon! Kind Regards Anna Hotell sSatt

10/10 Excellent

Marleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Statt Hässleholm, BW Signature Collection on 8 May 2024
Hi Marleen,Thank you very much for your glowing 5/5 review! We are thrilled to hear that you had such a wonderful experience during your stay with us. Your positive feedback means the world to us, and it's incredibly rewarding to know that you enjoyed your time at our hotel.We are committed to providing exceptional service and creating memorable experiences for all our guests, and we're delighted that we succeeded in doing so during your visit.We can't wait to welcome you back for another fantastic stay in the future!Feel Good,Beatrice AnderssonEvent & Guest Relations ManagerStatt Hässleholm, BW Signature Collection

8/10 Good

Gunner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Team Statt on 13 Feb 2024
Tack för ditt besök, hoppa vi ses snart igen!

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Stefan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Mattias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Catharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk frukost med väldigt serviceminded och trevlig personal!
Stayed 2 nights in Jan 2024

10/10 Excellent

Rasmus

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Stig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra frukost, bara brödet som inte höll måttet. Vitt smaklöst mjöl. Som gamla Schulstads bageri.
Stayed 2 nights in Jan 2024

8/10 Good

Sofie

Liked: Property conditions & facilities, room comfort
Mycket fint och mysigt rum. Det enda som drog ner upplevelsen var att det luktade matos i rummet under hela vistelsen. Har bott på hotellet tidigare och inte upplevt detta vid tidigare tillfälle.
Stayed 1 night in Jan 2024

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Johan

Stayed 1 night in Jan 2024

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra som alltid.
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

peder

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Raniah

Stayed 3 nights in Jan 2024

10/10 Excellent

Tord

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024