Exterior

Reviews of Super 8 by Wyndham Hartford

2 out of 5
Super 8 by Wyndham Hartford
57 W Service Road, Hartford, CT

Reviews

5.0
Rating 10 - Excellent. 97 out of 1001 reviews" "
Rating 8 - Good. 160 out of 1001 reviews" "
Rating 6 - Okay. 215 out of 1001 reviews" "
Rating 4 - Poor. 202 out of 1001 reviews" "
Rating 2 - Terrible. 327 out of 1001 reviews" "

5.2/10

Cleanliness

5.8/10

Staff & service

4.2/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Dania

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like it
Stayed 2 nights in Mar 2024

2/10 Terrible

kerrisha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 2 nights in Mar 2024

2/10 Terrible

Dennis

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner/manager berating employee loudly and degradingly in lobby with no regard to customers present. Broken windows with cardboard covering them. Metal flashing banging outside windows from makeshift repair. Drug addicts in parking lot, back doors don’t lock to hotel. One of the dirtiest places I’ve ever slept in
Stayed 2 nights in Feb 2024

10/10 Excellent

Md

Liked: Staff & service, property conditions & facilities
Friendly
Stayed 1 night in Feb 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
There is one store within walking distance of the property, the exotic zone. So if you want any food, your best bet is the semi filled vending machine. The manager was nowhere to be found for the first 15 minutes in which I attempted to check in by the plexiglass window. Upon entering the room my senses were assaulted. It smelled like smoke, dirty sheets and despair The light fixtures were exposed, there were brown stains in the sink and holes in the outer sheets. I could not even find the courage to remove them to explore the mattress. Never stay here!
Stayed 1 night in Feb 2024

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

erjon, worcester

Travelled with family
Disliked: Amenities
The dirtiest I have seen,
Stayed 1 night in Jan 2024

4/10 Poor

Willie

Travelled with partner
No dining options
Stayed 2 nights in Dec 2023

8/10 Good

William

Business traveller
Liked: Staff & service, room comfort
Good and Getting Better
The entire staff is wonderful. The house keeping is very polite and extremely accommodating. The area around the hotel has improved significantly.
Stayed 2 nights in Oct 2023

8/10 Good

Silus

Liked: Cleanliness, staff & service
Decent place for the price
Stayed 1 night in Oct 2023

4/10 Poor

Ethan

Disliked: Property conditions & facilities
Room had no microwave, was extremely noisy, and was not well maintained
Stayed 1 night in Oct 2023

2/10 Terrible

Jordan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty
Stayed 2 nights in Oct 2023

8/10 Good

Wendy

Business traveller
Stayed 4 nights in Sep 2023

2/10 Terrible

RaeLynn

Travelled with family and small children
Disliked: Property conditions & facilities
Gave me a room that wasn’t even cleaned or had any bed sheets we ran out of there. I’m just hoping my refund actually gets issued.
Stayed 1 night in Oct 2023

8/10 Good

Gerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick night in Hartford…
It was fine for my needs. They should recaulk the bathtub. The black streaks look like mold.
Stayed 1 night in Sep 2023

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Jonathan

Disliked: Amenities, property conditions & facilities
The property was super convenient for the Freeway as it was almost alongside it and as I arrived after dark it was easy to find. No food at the Motel but there is a McDonald's and Burger King walkable from the front door and other food options a short drive away. Also gas was available close by for my car. The room itself was satisfactory but some of the light fittings didn't work, the desk chair was broken and really should have been got rid of, the mattress on the bed wasn't very comfortable. Wifi was fully available and worked well.
Stayed 1 night in Sep 2023

2/10 Terrible

Pramod

Stayed 1 night in Sep 2023

2/10 Terrible

Henry, Melrose

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for a non-smoking room, but they ended up putting me in a smoking room. The room was dirty. the ashtray still had ash. The bed linens had cigarette burns hole. There was trash from the last person that had the room. and there was no soap to take a shower with.
Stayed 1 night in Sep 2023

4/10 Poor

Suzanne

Liked: Staff & service
Disliked: Property conditions & facilities
Room was not ready had to wait for it due to short staff but once in room no soap room felt dirty so I sprayed with Lysol and used wipes also. The room needs a fix up.
Stayed 1 night in Sep 2023

2/10 Terrible

Debra

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was not cleaned. Had to wait . Had to ask for towels.
Stayed 1 night in Sep 2023

6/10 Okay

Danielle

Travelled with group
Average rooms and lobby. Off putting guests at night. Our room’s lock was broken and hanging on by part of a clothes hanger. Not greeted when we checked in.
Stayed 1 night in Sep 2023

4/10 Poor

Andre

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s okay there’s cheaper places that’s cleaner
Stayed 2 nights in Aug 2023

4/10 Poor

Marica

Disliked: Cleanliness, property conditions & facilities
There was a large insect on a side table (alive), at least two electric outlets did not work, there was a large clump of hair collecting at the corner of the bathroom door, and some visible stains on the bedding.
Stayed 1 night in Aug 2023

6/10 Okay

Laura

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Juan, Toa Baja

Disliked: Property conditions & facilities
All the area smell bad and the room don’t have the fridge and iron that said on the website.
Stayed 2 nights in Aug 2023

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
it was smelly, holes in walls and door, floor sticky, unsafe area..shall I go on ? I have pics i'd love to share but nowhere here to do so.
Stayed 1 night in Aug 2023

2/10 Terrible

Timothy

Travelled with group
Disliked: Amenities
Terrible room, door did not shut without slamming a few times, door also did not lock without slamming door and turning lock, We were also locked out of our room, Key did not engage
Stayed 1 night in Aug 2023

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean-ish beds, dirty floor, no towels, noisy halls … but cheap price for a night while passing through
Stayed 1 night in Aug 2023

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities
I had to get a refund. Wasn’t the hotel pictured!!! Absolutely digusted with what I experienced. Someone outside tried to get in my car while I was parking. There were flies all in the room. It was hot and stunk!!!
Stayed 1 night in Jul 2023

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower wasn't clean, used soap in shower, shower didn't drain, no toilet paper, no microwave even even though advertised to have one, air conditioner very loud, bed a rock, and lobby attendant not sympathetic to issues.
Stayed 2 nights in Jul 2023

2/10 Terrible

Charlene

Disliked: Cleanliness, property conditions & facilities
Holes in the walls, dirty
Stayed 1 night in Jul 2023

4/10 Poor

Colleen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bedding had stains on the mattress pads and the blankets had wholes in it. The bathroom door was coming apart. We would not stay here again
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross, unsanitary, not safe.
Hands down the most disgusting hotel I've ever been in. Broken window that wouldn't close. Hole in door. Broken phone. Sub par fridge. So much trash under the bed and in the drawers.
Broken window - it wouldn't shut all the way
Hole in bathroom door
Broken phone cord
Freezer
Stayed 1 night in Jul 2023

4/10 Poor

Jamie

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We first got put in a room without a fridge and we had a bunch of food. Luckily the housekeeper was nice enough to recommend another room and we were able to switch with no extra charge. Our room wasn’t very clean, burn holes in the bed and chair. All the walls were dirty and bathroom wasn’t very clean. Overall room wasn’t clean.
Stayed 1 night in Jul 2023

2/10 Terrible

Kristen

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t very comfortable and it was dirty we went out and bought sheets and blankets didn’t want to sleep on the beds, I also bought Clorox bleach and cleaned the bathtub and shower, I also have 2 very asthmatic children and I had to put 2 pillows by the door cause the stink of cigarette smoke was very bad in our room.
Stayed 1 night in Jul 2023

2/10 Terrible

Derwin josue

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

8/10 Good

Elisabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

Monique

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything about this place was just off. The bathroom looked clean, but smelled dirty. The sink had brown spots. The furniture was dented and scratched. The chair was unkempt. One corner of the bed was broken. I walked right back out and left.
Stayed 1 night in Jul 2023

2/10 Terrible

Keith

Travelled with partner
It was old gross smelled bathroom never was updated , carpet was yucky I had a bug crawling on me in bed . Never stay there again
Stayed 1 night in Jul 2023

2/10 Terrible

Isomar

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was filthy! They were groups of girl and boys in the parking lot drinking and smoking. The emergency staircase was wide open any one could come in , Don’t recommend even worst with kids
Stayed 2 nights in Jul 2023

4/10 Poor

Paraskevas

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room very poor condition. Hole in ceiling, dirty, furniture damaged
Stayed 1 night in Jul 2023

6/10 Okay

Bill

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Mold on bathroom ceiling. Tub didn’t drain well. Just saw a cockroach. Place has bargain price for a reason
Stayed 1 night in Jun 2023

4/10 Poor

Charles

Business traveller
Disliked: Property conditions & facilities
Cigarette burns in furniture, not all lights work.
Stayed 4 nights in Jun 2023

2/10 Terrible

Willie

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible & DISGUSTING - DON’T STAY !!!
I should’ve known from checking in when I asked for an elevator, and they told me it was broken, as a disabled man this was something I needed to know as it stated on the listing that elevators are available..now with the room way too many things to go into detail, so half of the lights didn’t work, dried food left in one drawer and personal belongings left in a second, no Wi-Fi and when I tried to call downstairs, the phone didn’t work so I went downstairs to the front desk and they told me there was nothing they could do to accommodate. With no service either in the room or Wi-Fi I had to walk up and down stairs to the lobby to use their phone. As a disabled man the elevator should have been available. Absolutely the worst hotel I have ever stayed in in my life. SIMPLY DISGUSTING!
Stayed 1 night in Jun 2023

2/10 Terrible

Eyasu Hailu

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor house and service for undeserved price.
Stayed 1 night in Jun 2023

6/10 Okay

elizabeth

Stayed 1 night in Jun 2023

2/10 Terrible

Joel

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I booked this hotel far in advance due to it's close proximity to the amphitheater hosting a concert we were attending that night. This place is run down, missing smoke detectors and chain slides on doors. Trash all over the parking lot. But those things weren't even that unexpected for the price of the room. What was infuriating was to show up and be told that there was a $50 parking fee for the night because it was a concert night. Had this been communicated to me in advance, I would've Uber'd from a nicer, downtown hotel and put that parking charge towards a hotel that had baseboard trim in the hallways and covers on the electrical outlets.
Stayed 1 night in Jun 2023

10/10 Excellent

Jessica

Stayed 1 night in Jun 2023