Indoor pool, seasonal outdoor pool

Reviews of The Suites at Hershey

The Suites at Hershey
176 E Hershey Park Dr, Hershey, PA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 140 out of 202 reviews" "
Rating 8 - Good. 42 out of 202 reviews" "
Rating 6 - Okay. 15 out of 202 reviews" "
Rating 4 - Poor. 4 out of 202 reviews" "
Rating 2 - Terrible. 1 out of 202 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Close proximity to Hershey, outlets and surrounding dining. Pool was clean and kept up with.
Stayed 2 nights in Feb 2024
Response from luis on 21 Feb 2024
Thank you for sharing your kind review, John! We are thrilled to hear you enjoyed your vacation at our Hershey resort. We would be happy to have you stay with us again!

10/10 Excellent

Reneemarie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect. Check in was easy and the apartment was great
Stayed 2 nights in Feb 2024
Response from luis on 21 Feb 2024
Thank you for sharing your 5-star review, Reneemarie! We are thrilled to learn you enjoyed your vacation at our Hershey resort. We would be honored to have you stay with us again!

10/10 Excellent

Joshua

Stayed 2 nights in Oct 2023
Response from luis on 31 Jan 2024
Thank you for sharing your 10/10 review, Joshua! We are thrilled to learn you enjoyed your vacation at our Suites at Hershey resort. We would be honored to have you stay with us again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Check in was a breeze and room was very clean. Layout was perfect for a group of 6 whick included two 12 year olds and a 10 month old. We were in building 1 and didnt realize game room and indoor pool were in building two. Its just a short walk and weather was nice so it wasnt a problem. Kids and adults enjoyed watching the trains go by. Whistles blow when they go by, fun during day, not so much at 2 am.
Stayed 2 nights in Nov 2023

6/10 Okay

Rhonda

Travelled with family
This hotel was rated one of the best and certainly not the cheapest. Staff was very friendly. I don’t mind paying for a top notch hotel but I have NEVER stayed in a hotel where you have to take out your own garbage and recycling before you leave and wash your dishes. You have to leave the building you are in and go to office in separate building for towels, toilet paper, etc.Will not stay again!
Stayed 3 nights in Oct 2023
Response from luis on 31 Oct 2023
We appreciate you sharing your feedback, Rhonda! We are glad to hear you enjoyed your vacation at our Hershey resort. Your review regarding your stay is useful to help us become a better property. We would be glad to have you stay with us again.

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location to visit Hershey. There’s sleeping room in beds for 6 and it would be nice to have 2 more comfy chairs in the den so some guests don’t have to sit at hard kitchen chairs when all visiting together. Would have also been nice if there were travel size shampoos, and soaps in the suite. We didn’t know we needed to bring those bc thought it was handled like a hotel.
Stayed 2 nights in Sep 2023
Response from Aliyah on 9 Oct 2023
thank you for visiting our property! we are happy you enjoyed your stay! We would love to see you again.

10/10 Excellent

hyosean

Liked: Cleanliness, room comfort
Worth the money
Perfect for family vacation trip. Nice lay out of the suit. Pool were great!
Stayed 2 nights in Sep 2023
Response from luis on 5 Sept 2023
Thank you for sharing your 10/10 review, hyosean! We are thrilled to learn you enjoyed your vacation at our Hershey resort. We would be honored to have you stay with us again!

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from Aliyah on 7 Sept 2023
Thank you for your review!

10/10 Excellent

Oana

Stayed 2 nights in Aug 2023
Response from Aliyah on 26 Sept 2023
Thank you for your review!

10/10 Excellent

Shontez

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice and clean! That is important for me and my kids. I also had a new born baby and I felt so comfortable. The pools are nice and the arcade was free. Hershey park was less than 5 mins away and the shopping center was across the street
Stayed 3 nights in Aug 2023
Response from luis on 11 Aug 2023
Thank you for sharing your 5-star review, Shontez! We are thrilled to learn you enjoyed your vacation at our Suites at Hershey resort. We would be honored to have you stay with us again!

8/10 Good

Darryl

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from luis on 9 Aug 2023
Thank you for sharing your kind review, Darryl! We are thrilled to hear you enjoyed your vacation at our Suites at Hershey resort. We would be happy to have you stay with us again!

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful property located close to everything Hershey has to offer. Clean and recently updated, including a new pool/spa area. Friendly staff! This was our 3rd time at this property and we are looking forward to another visit!
Stayed 3 nights in Jul 2023
Response from luis on 25 Jul 2023
Thank you for sharing your 5-star review, Lorraine! We are thrilled to learn you enjoyed your vacation at our Hershey resort. We would be honored to have you stay with us again!

10/10 Excellent

Ernest

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from luis on 6 Jun 2023
Thank you for sharing your 5-star review, Ernest! We are thrilled to learn you enjoyed your vacation at our Hershey resort. We would be honored to have you stay with us again!

8/10 Good

janine

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The grounds were beautiful! Staff friendly and helpful. Pool within short walking distance and it was nice having our own parking garage.
Stayed 2 nights in May 2023
Response from luis on 6 Jun 2023
We appreciate you sharing your feedback, janine! We are glad to hear you enjoyed your vacation at our Hershey resort. Your review regarding your stay is useful to help us become a better property. We would be glad to have you stay with us again.

10/10 Excellent

Melody

Travelled with group
Liked: Cleanliness, room comfort
Great place!
We had a wonderful stay! Great location, super clean and comfortable. The staff is wonderful!
Stayed 2 nights in Sep 2022
Response from luis on 12 Sept 2022
Thank you for sharing your10/10 review, Melody! We are thrilled to learn you enjoyed your vacation at our Hershey resort. We would be honored to have you stay with us again!

10/10 Excellent

Louanna, Midland Park

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great property with great amentities (pools - indoor and outdoor). I wish they had a little bit larger parking spaces.
Stayed 2 nights in Aug 2022
Response from Dori-Marie on 31 Aug 2022
Thank you for taking the time to share your review, We look forward to seeing you again!

10/10 Excellent

Jenny, Salem

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front desk was so efficient and the property is so clean and close to Hershey Park.
Stayed 4 nights in Jul 2022
Response from luis on 5 Aug 2022
Thank you for sharing your 5-star review, Jenny! We are thrilled to learn you enjoyed your vacation at our Hershey resort. We would be honored to have you stay with us again!

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, room comfort
Great Mini Vacation
We had a wonderful stay & enjoyed ourselves a lot between the outdoor & indoor pool & hanging by the fire pit. The suite was perfect, tons of room for all of us. My children & grandchildren had a blast. We stayed here years ago for my daughter's graduation at the Giant Center & we will definitely be back !
Stayed 2 nights in Jun 2022
Response from Dori on 28 Jun 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Nerissa

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room is super dumpy. Please renovate for the price you charge!
Stayed 2 nights in Jun 2022
Response from Dori on 27 Jun 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Delisa

Liked: Cleanliness
Clean hotel and very spacious!
Stayed 2 nights in Jun 2022
Response from luis on 13 Jun 2022
Thank you for sharing your 5-star review, Delisa! We are thrilled to learn you enjoyed your vacation at our Hershey resort. We would be honored to have you stay with us again!

10/10 Excellent

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Jen

Travelled with group
Liked: Cleanliness, room comfort
Spacious, clean rooms in a great location. Highly recommend!
Stayed 2 nights in Mar 2022
Response from luis on 25 Mar 2022
Thank you for sharing your 5-star review, Jen We are thrilled to learn you enjoyed your vacation at our The Suites at Hershey resort. We would be honored to have you stay with us again!

8/10 Good

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pros: Spacious, nice suite had a full kitchen, and we loved that it had two bathrooms. Comfortable sturdy beds were nice. Cons: Sofa and living area furniture is very hard/uncomfortable so we didn’t want to spend time in that area. Bathroom floors needed to be cleaned.
Stayed 2 nights in Sep 2021
Response from Bluegreen Vacations Rentals Team on 28 Sept 2021
Thank you for sharing your detailed review, Melissa. We are glad to hear you enjoyed the spacious suite at our Suites at Hershey property. We would like to sincerely apologize regarding the housekeeping issues you experienced and hope that did not detract from your stay. Your review regarding your stay is useful to help us become a better property. We would love to have you stay with us again!

10/10 Excellent

Raj

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Best Location for all kind of activities
Stayed 2 nights in Sep 2021
Response from Bluegreen Vacations Rentals Team on 14 Sept 2021
We are so happy to hear you enjoyed your stay at our Suites at Hershey property, Raj!

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Very clean. The trains at night are sometimes loud some trains blow the whistle while passing throughout the night.
Stayed 3 nights in Aug 2021
Response from Bluegreen Vacations Rentals Team on 30 Aug 2021
We appreciate you sharing your review, Jamie. We are glad to hear you enjoyed your stay at our Suites at Hershey property. We would be happy to have you stay with us again!

8/10 Good

Verified traveller

Travelled with group
Liked: Amenities, property conditions & facilities
I liked being so close to park & arena. I liked the size of the unit. Roomy & comfortable could really spread out. Also, kitchen & WD. Everything you need. Although we weren't able to use, I like that there are two pools. Proximity to outlets also nice. Front desk folks very welcoming & helpful. Unfortunately there was hair in bath sink & something stuck on pillow case & couple of spots/stains on bedding which caused us to ? cleanliness. Everything else looked good & clean including kitchen items so I felt a little better. Overall, I liked it. Some complained about train but didn't bother us at all. I would stay again but probably only if I could get a deal as it was very expensive but we were there for skating event with early time & needed to be close to arena. Also, I had always wanted to stay here but you all were always totally booked so that's a good sign.
Stayed 2 nights in Aug 2021
Response from Bluegreen Vacations Rentals Team on 16 Aug 2021
Thank you for sharing your detailed review. We are glad to hear you enjoyed the size of the room and the conveniences it offers at our Suites at Hershey property. We would like to sincerely apologize regarding the housekeeping issues you experienced and hope that did not detract from your stay. Your review regarding your stay is useful to help us become a better property. We would love to have you stay with us again!

10/10 Excellent

Gilberto

Travelled with family
Liked: Cleanliness, room comfort
Made for big families
It was 6 if us and we were perfectly comfortable here. Very clean and spacious.
Stayed 2 nights in Jul 2021
Response from Bluegreen Vacations Rentals Team on 19 Jul 2021
We appreciate you sharing your kind review, Gilberto. We are glad to hear you enjoyed your stay at our Suites at Hershey property. We would be happy to have you stay with us again!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Negatives:Parking was too tight. Smokers congregated under the roof of the garage instead of going outside and away from the building. Huge piles of trash were left at the bottom of the elevator/just inside the garage every day. Dishwasher was disgusting, rancid smell would not dissipate even after 'sanitizing' it twice.Pool was so crowded! Positives: Great location for getting to Hershey; nice outdoor pool, lighting was cool; SO convenient having washer&dryer, and we enjoyed the automatic fireplace, made it very cozy. Dishware was high quality. would stay again!
Stayed 3 nights in Jun 2021
Response from Bluegreen Vacations Rentals Team on 6 Jul 2021
Thank you for sharing your detailed review. We are glad to hear you enjoyed the location and amenities at our Suites at Hershey property. We would like to sincerely apologize regarding the housekeeping and dishwasher issues you experienced and hope that did not detract from your stay. Your review regarding your stay is useful to help us become a better property. We would love to have you stay with us again!

10/10 Excellent

Ann

Travelled with family
Liked: Room comfort
Perfect family space for a long weekend with family.
Stayed 2 nights in Jun 2021
Response from Bluegreen Vacations Rentals Team on 14 Jun 2021
We are so happy to hear you enjoyed your stay at our Suites at Hershey property, Ann!

10/10 Excellent

Brent

Liked: Cleanliness, room comfort
Great location, large rooms, awesome amenities, A+
Enjoyed it as always. Will be back in 2021. 😍
Stayed 3 nights in Oct 2020
Response from Bluegreen Vacations Rentals Team on 2 Nov 2020
We are so happy to hear you enjoyed your stay at our Suites at Hershey property, Brent! We look forward to seeing you again next year!

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Sep 2020
Response from Bluegreen Vacations Rentals Team on 2 Nov 2020
Thank you for your feedback!

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020
Response from Bluegreen Vacations Rentals Team on 2 Nov 2020
Thank you for your 5 star review, we appreciate it!

10/10 Excellent

April, Syracuse, NY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay here. The apartment was very nice and spacious for the 4 of us. Loved the tub in the room and the hot tub at the pool. Very close to Hersheypark and tanger outdoor mall was right across the street. Could use some more food places in the area though.
Stayed 3 nights in Aug 2020
Response from Bluegreen Vacations Rentals Team on 31 Aug 2020
Thank you for sharing your kind review, April! We are thrilled to hear you enjoyed the room and location of our property. We would be happy to have you stay with us again!

6/10 Okay

Bonnie, Milan

Travelled with family, Business traveller
Did not like all the train noise at night. Mold on bathroom ceiling and shower curtain.
Stayed 1 night in Jan 2020

10/10 Excellent

HERNEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfull!!!
It was a wonderful stay! Loved this hotel and sure i’ll stay there next time I go rob hershey!
Stayed 1 night in Nov 2019
Response from Customer Care on 9 Dec 2019
Thank you for sharing your 5-Star review, HERNEY!

10/10 Excellent

Patricia

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

4/10 Poor

CarGirl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place is lovely, the suites very clean and modern. Two bedrooms and 2 baths plus full kitchen, living room and dining area was great. Unfortunately the location right next to two railroad crossings meant train whistles waking us up all night long. I’m guessing this place was built before the mandatory federal law that trains must do a 4-toot warning at every crossing went into effect. Too bad, it’s a nice place to stay...except if you want to sleep at night.
Stayed 2 nights in Oct 2019
Response from Dani on 4 Nov 2019
Thank you taking the time to share your review with us, CarGirl. We would like to extend an apology regarding the issues you experienced. Your review regarding your stay is very useful to help us become a better property.

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awsome! Clean friendly beautiful scenery
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
manicured to perfection around resort and surrounding areas
Stayed 3 nights in Sep 2019

10/10 Excellent

ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, great location!
staff was very friendly and helpful. they offered suggestions on dining in the area, called to make sure all was perfect with our room, and even talked with us about the concert we were attending. the room was spacious, clean, and comfortable. location was great for us- super close to the venue and right next to the outlets (bonus!) overall i'd definitely recommend and i'd stay there again if the chance arose!
Stayed 1 night in Sep 2019

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Best place have ever stayed would stay again
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love everything the apartment,the area ,very clean and comfortable
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great midweek getaway
Very spacious suite. Big enough for 3 generations. Very clean and with all the creature comforts. Close to everything. Great pools. My older nephews really enjoyed the fire pit. Only downside is it’s right next to very active train tracks which woke me up a few times at night. Despite that we will be back.
Stayed 4 nights in Jul 2019