Aerial view

Reviews of Regenta Orko's Haridwar

4 out of 5
Regenta Orko's Haridwar
Haridwar Rishikesh Highway, Haripur Kalan Motichur, Haridwar, Uttarakhand

Reviews

6.0
Rating 10 - Excellent. 2 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 2 out of 13 reviews" "
Rating 2 - Terrible. 3 out of 13 reviews" "

6.4/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

6.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Jayeshkumar

Liked: Cleanliness, property conditions & facilities
I like rooms amiies and servce staff were helpful
Stayed 2 nights in Aug 2023
Response from MR K RAO on 4 Jan 2024
Dear Sir, Namaste !!! Thank You for the feedback.I am delighted to know that you had good experience at the Hotel.Your positive feedback about the hotel is deeply appreciated and our team is certainly assets to the organization. We value your patronage and look forward to welcome you back at Regenta Orkos Haridwar. Best Regards, Rao Khushnood General Manager Regenta Orkos Haridwar

4/10 Poor

shubhanshu

Disliked: Cleanliness, staff & service, property conditions & facilities
No exhaust in washrooms, bad connectivity to haridwar and rishikesh
Response from MR K RAO on 4 Jan 2024
Dear SIR Namaste ! Thank you for your review following your recent stay at Regenta Orkos Haridwar. I sincerely apologize for not meeting up to your expectations during your recent stay and assure you that we have taken cognizance of your feed back . It is comments such as yours that help us to achieve higher levels of perfection and I am sure you will notice a perceptible difference during your next visit to our hotel. We do value your patronage and we look forward to the pleasure of welcoming back at Regenta Orkos Haridwar. Best Regards. Rao Khusnood General Manager, Regenta Orko's, Haridwar

6/10 Okay

Rajneesh, Unity

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were dirty.
Stayed 2 nights in Apr 2023
Response from MR K RAO on 4 Jan 2024
Dear SIR Namaste ! Thank you for your review following your recent stay at Regenta Orkos Haridwar. I sincerely apologize for not meeting up to your expectations during your recent stay and assure you that we have taken cognizance of your feed back . It is comments such as yours that help us to achieve higher levels of perfection and I am sure you will notice a perceptible difference during your next visit to our hotel. We do value your patronage and we look forward to the pleasure of welcoming back at Regenta Orkos Haridwar. Best Regards. Rao Khusnood General Manager, Regenta Orko's, Haridwar

2/10 Terrible

Varun Kumar

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience. Worst experience. Dirty & filthy place. AC wasn’t working all night. Stuff keep on telling wait 15 minutes. Don’t come to this hotel
Stayed 1 night in Jul 2022
Response from MR K RAO on 4 Jan 2024
Dear SIR Namaste ! Thank you for your review following your recent stay at Regenta Orkos Haridwar. I sincerely apologize for not meeting up to your expectations during your recent stay and assure you that we have taken cognizance of your feed back . It is comments such as yours that help us to achieve higher levels of perfection and I am sure you will notice a perceptible difference during your next visit to our hotel. We do value your patronage and we look forward to the pleasure of welcoming back at Regenta Orkos Haridwar. Best Regards. Rao Khusnood General Manager, Regenta Orko's, Haridwar

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
were not happy after the stay.
Rooms were good , clean and comfortable, Food was good , not a vast variety but limited and good taste . But highly unsafe .middle of night drunk people knocking door and ringing door bell. Reception phone ,intercom not working ,No security to control the activity going on. Had to go down to call people in night at 2 am. no staff . Care and safety measures should be taken of guest staying and proper staff should be there to take care of ..
Stayed 2 nights in Feb 2022
Response from MR K RAO on 4 Jan 2024
Dear SIR Namaste ! Thank you for your review following your recent stay at Regenta Orkos Haridwar. I sincerely apologize for not meeting up to your expectations during your recent stay and assure you that we have taken cognizance of your feed back . It is comments such as yours that help us to achieve higher levels of perfection and I am sure you will notice a perceptible difference during your next visit to our hotel. We do value your patronage and we look forward to the pleasure of welcoming back at Regenta Orkos Haridwar. Best Regards. Rao Khusnood General Manager, Regenta Orko's, Haridwar

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2020
Response from MR K RAO on 4 Jan 2024
Dear SIR Namaste ! Thank you for your review following your recent stay at Regenta Orkos Haridwar. I sincerely apologize for not meeting up to your expectations during your recent stay and assure you that we have taken cognizance of your feed back . It is comments such as yours that help us to achieve higher levels of perfection and I am sure you will notice a perceptible difference during your next visit to our hotel. We do value your patronage and we look forward to the pleasure of welcoming back at Regenta Orkos Haridwar. Best Regards. Rao Khusnood General Manager, Regenta Orko's, Haridwar

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Feedback
Pros: Good service. Kind and understanding staff. Good location. Cons: Room service could have been better. Hot water service was provided only after a call. Coffee request came in an hour and a half after request.
Stayed 1 night in Feb 2019
Response from RAO KHUSNOOD on 19 Oct 2021
Dear SIR Namaste ! Thank you for your review following your recent stay at Regenta Orkos Haridwar. I sincerely apologize for not meeting up to your expectations during your recent stay and assure you that we have taken cognizance of your feed back . It is comments such as yours that help us to achieve higher levels of perfection and I am sure you will notice a perceptible difference during your next visit to our hotel. We do value your patronage and we look forward to the pleasure of welcoming back at Regenta Orkos Haridwar. Best Regards. Rao Khusnood General Manager, Regenta Orko's, Haridwar

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel close to Har ki Pauri
The hotel gives you a marvellous effect, be it the ambiance, sleep quality, services, facilities, connectivity and especially the food. It is one of the best places to stay, if your are in Haridwar. Only 5 KM from Harki Pauri, that too on a highway brings additional value. In all there is a great value for money and I would love and recommend all to stay there once you are there in Haridwar.
Stayed 1 night in Jun 2017
Response from RAO KHUSHNOOD on 19 Oct 2021
Dear Sir, Namaste !!! Thank You for the feedback.I am delighted to know that you had good experience at the Hotel.Your positive feedback about the hotel is deeply appreciated and our team is certainly assets to the organization. We value your patronage and look forward to welcome you back at Regenta Orkos Haridwar. Best Regards, Rao Khushnood General Manager Regenta Orkos Haridwar

6/10 Okay

Sudesh, South Africa

Disliked: Staff & service
Overall Bad Experience
Very unprofessional and unorganised. We we got there they did not expect us and no record of our booking. We had to wait while they investigate but eventually they sort that out. Then we get to room and we were not happy about the cleanliness and non of the amenities were filled so we called and we haf to wait while they sort room out. The wifi signal in the room is very weak or none. Only at reception the wifi is strong. OverAll bad experience
Response from RAO KHUSHNOOD on 19 Oct 2021
Dear SIR Namaste ! Thank you for your review following your recent stay at Regenta Orkos Haridwar. I sincerely apologize for not meeting up to your expectations during your recent stay and assure you that we have taken cognizance of your feed back . It is comments such as yours that help us to achieve higher levels of perfection and I am sure you will notice a perceptible difference during your next visit to our hotel. We do value your patronage and we look forward to the pleasure of welcoming back at Regenta Orkos Haridwar. Best Regards. Rao Khusnood General Manager, Regenta Orko's, Haridwar

4/10 Poor

SUDESH, MUMBAI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic
The hotel is taken over from Country Inn. Staff and the hotel in its self is totally unprofessional. The staff only wants to rip money out of you in any way they can. Hotel says 24 hot water service. But, when you need it, you have to keep calling the housekeeping and they do not attend. You can expect to get the hot water after about 1 hour of yelling and screaming
Response from RAO KHUSHNOOD on 19 Oct 2021
Dear SIR Namaste ! Thank you for your review following your recent stay at Regenta Orkos Haridwar. I sincerely apologize for not meeting up to your expectations during your recent stay and assure you that we have taken cognizance of your feed back . It is comments such as yours that help us to achieve higher levels of perfection and I am sure you will notice a perceptible difference during your next visit to our hotel. We do value your patronage and we look forward to the pleasure of welcoming back at Regenta Orkos Haridwar. Best Regards. Rao Khusnood General Manager, Regenta Orko's, Haridwar

8/10 Good

makoto

Stayed 1 night in May 2023
Response from MR K RAO on 4 Jan 2024
Dear Sir, Namaste !!! Thank You for the feedback.I am delighted to know that you had good experience at the Hotel.Your positive feedback about the hotel is deeply appreciated and our team is certainly assets to the organization. We value your patronage and look forward to welcome you back at Regenta Orkos Haridwar. Best Regards, Rao Khushnood General Manager Regenta Orkos Haridwar

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bienvenida agradable del mismísimo Señor Ganesh
Excelentes condiciones en el servicio y comodidad en habitación. Detalles únicos en mi primera estadía en Haridwar.
Stayed 2 nights in Jan 2019
Response from Rao K Regenta Orkos Haridwar on 30 Jan 2019
Querido invitado, Gracias por tomarse el tiempo para compartir su opinión en Expedia. Nos complace leer que su experiencia general superó sus expectativas y que el equipo pudo crear una estadía memorable para usted. Nuestro equipo es la verdadera joya de coronación de nuestro entorno. El equipo y yo nos sentimos humildes por tus elogios y recomendaciones. Continuaremos trabajando para deleitar a todos nuestros huéspedes. Gracias por su patrocinio y todos esperamos darle la bienvenida pronto. Atentamente, Rao Khushnood, Gerente general Regenta Orkos Haridwar Por Royal Orchid Hotels Motichur Haridwar 9927115900