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Reviews of Holiday Inn Express Harbin Qunli, an IHG Hotel

3 out of 5
Holiday Inn Express Harbin Qunli, an IHG Hotel
No.199 Qunli Fourth Avenue, Dao Li District, Harbin, Heilongjiang

Reviews

6.4
Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 3 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

7.2/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

KANG

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is new, clean and convenient. Disappointed by the service: the staff could not find my order and ask me to delete my booking (what I refused of course) and book at hotel for the same price. They called several time my room while I was sleeping...
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained and wonderful hotel
Stayed for 1 night as I was rushing to get back home due to a medical emergency. Requested for a non-smoking room and was give one on the 18th floor with good views. The counter staff at the check-in was good and receptionist was kind enough to help me book a taxi in the freezing -23 degrees temperature to a local restaurant for dinner and told us the exact fare to pay (to avoid being scalped) as the in house restaurant was closed. Breakfast was not too bad with a choice of traditional Chinese and Western ones.
Stayed 1 night in Dec 2019

4/10 Poor

YOUNGJIN

Disliked: Staff & service
서비스 최악
서비스가 정말 너무 좋지 않았습니다. 정확히는 프론트 여자 직원이요. 퉁명스럽고 체크인 시 기분이 확 나빠졌습니다. 처음 체크인때부터 기분이 좋지 않으니,계속 좋지 않더군요. 이미 올라가고 나니 방 배정도 잘못되었다 하고요. 그 외 시설은 나쁘진 않았지만 다시는 이용하고 싶지 않은 호텔입니다.
Stayed 2 nights in Sep 2023

10/10 Excellent

xu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常适合年轻人首选
酒店非常的新，住的非常舒适，早餐用餐环境不错，还有会员专享座位及食品。难怪是最大的智选假日酒店，总的来说住的很满意
Stayed 1 night in Nov 2019

4/10 Poor

Pu

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
できたばかりのホテルなので、施設は綺麗ですが、ベッドメーキングのシーツに髪の毛や髪の毛ではない毛など、付着していたので、残念の気になりました。 将来的には、ホテル前に地下鉄が開通するようですが、今現在はないので、タクシーに乗って観光地に行くしか方法がありません。近くにバス停もありますが、ハルビンを知らないと時間のロスになるので、おススメしません。
Stayed 4 nights in Apr 2019

6/10 Okay

Georgii

Liked: Room comfort
Disliked: Staff & service
Такое
По-английски кое-как разговаривает несколько человек на весь отель, что странно для международной сети. Скорость Wi-Fi невероятно низка. Я бы сравнил с Dial-up, если кто помнит. Аж раздражает. Зато каждый день воду в бутылочках ставят в номер.
Stayed 4 nights in May 2019

2/10 Terrible

Sheng-Yuan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
其差無比
外地電話無法接通，email不回，根本無法聯繫，服務態度極差，遇事互踢皮球，整體來說無一可取，尤其國際旅客下訂前請謹慎考慮。
Stayed 1 night in Apr 2019

6/10 Okay

Georgii

Liked: Property conditions & facilities
Disliked: Staff & service
Ну такое...
Обслуживание не очень хорошее. Это мой первый отель в Китае. Не знаю, может здесь везде так, но даже в России обычно лучше обслуживание. По-английски разговаривала одна девушка на ресепшн. Когда ее не было, приходилось на пальцах объяснять другим. А ведь это международная сеть отелей. Странно.
Stayed 5 nights in Apr 2019