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La Sinfonia Citadel hotel and Spa

4.0 star property
Upscale spa hotel, walk to Hoa Lo Prison Museum
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for La Sinfonia Citadel hotel and Spa

Rooftop bar
Front of property
Junior Suite City View | Minibar, in-room safe, desk, blackout curtains
Meeting facility
Lobby
Reviews
9.8

Exceptional

Popular amenities

  • SpaSpaSpa
  • Breakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • Restaurant
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Room options

View all photos for Deluxe Double/Twin Room (Internal window)

Deluxe Double/Twin Room (Internal window) | Minibar, in-room safe, desk, blackout curtains

Deluxe Double/Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Terrace Suite City View

Terrace Suite City View | Minibar, in-room safe, desk, blackout curtains

Terrace Suite City View

Highlights

Terrace
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bidet
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite City View

Junior Suite City View | Minibar, in-room safe, desk, blackout curtains

Junior Suite City View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for La Sinfonnía Suite

La Sinfonnía Suite | Minibar, in-room safe, desk, blackout curtains

La Sinfonnía Suite

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Double/Twin Room (Internal window)

Executive Double/Twin Room (Internal window) | Minibar, in-room safe, desk, blackout curtains

Executive Double/Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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Frequently asked questions

Is La Sinfonia Citadel hotel and Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at La Sinfonia Citadel hotel and Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at La Sinfonia Citadel hotel and Spa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does La Sinfonia Citadel hotel and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 637000 per vehicle applies.

Where is La Sinfonia Citadel hotel and Spa located?

Located in Hoan Kiem, this spa hotel is within a 10-minute walk of Hoa Lo Prison Museum and Ambassador's Pagoda (Chua Quan Su). Temple of Literature and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Railway Station is 7 minutes by foot and Hanoi Long Bien Station is 23 minutes.

La Sinfonia Citadel hotel and Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 192 out of 224 reviews" "
Rating 8 - Good. 30 out of 224 reviews" "
Rating 6 - Okay. 1 out of 224 reviews" "
Rating 4 - Poor. 0 out of 224 reviews" "
Rating 2 - Terrible. 1 out of 224 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Erik

Liked: Staff & service, room comfort
High expectations, low results
Very very very friendly and enjoyable staff that goes over and above to help with any request. The property was very comfortable. My ac broke, but was repaired the next day. The wifi signal to our room was very low and I could not use my laptop or phone wifi. It was fixed by the time we left. The bathroom was too small for one person, let alone two. I had to sit on the toilet sideway because there wasnt much room. The backsplash behind the sink, and the shower were dirty. The walls had chips out of the paint next to the bed that needed to be painted. And lastly, the room and bathroom lighting was placed in the wrong places and not bright enough to see you face in the mirrors.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff are friendly and helpful. Knowing that there is a birthday, they put effort to decorate the room and surprise with a birthday cake !!
Stayed 1 night in Dec 2023

10/10 Excellent

Zen

Stayed 3 nights in Dec 2023

8/10 Good

Cam

Stayed 2 nights in Nov 2023

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUST STAY IN HANOI!!!!!
I am absolutely obsessed with this place!!!!! We searched for a while for a hotel and Hanoi and then finally came across this one and I’m so happy we did. This is by far our best stay in Vietnam. This is a new hotel so it felt like we had the entire place to ourselves. It’s extremely clean and quiet. I had the best shower of my life and we slept for literally 13 hours because the bed was so comfortable. I can’t begin to explain how perfect the staff was. Trang was there for our entire stay and she is the absolute sweetest person. She helped us so much with recommendations and made sure we were comfortable. I’m so sad our stay here ended. The only thing we can do now is tell everyone you MUST stay here. Without a question, this is your Hanoi hotel!!
Stayed 2 nights in Oct 2023

8/10 Good

Scott

Stayed 3 nights in Oct 2023

10/10 Excellent

YOUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel
Great stay: comfortable beds, clean rooms and nice breakfast buffett. Excellent customer service at the front desk. We enjoyed our stay in La Sinfonia Citadel while in Hanoi and we'll gladly be back here again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a very pleasant stay in La Sinfonia Citadel. The breakfast buffet is delicious, as we stayed for three nights, we didn’t expect they would change the food options each day. The staff are welcoming and the service was superb! And when we left they even have a small souvenir for us. The location would not be the most convenient, however you can get to the attractions easily. The area is relatively quiet comparing to the main spots which is a bonus for us, as we don’t really enjoy the crowds of the old quarters when you can get traffic jam easily.
Stayed 3 nights in Sep 2023

8/10 Good

Yew Loi Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place location is okay.
Stayed 3 nights in Aug 2023

10/10 Excellent

Lauren

Travelled with partner
Liked: Property conditions & facilities
The hotel was beautiful and the staff lovely. They also have a really nice restaurant on the eighth floor.
Stayed 1 night in Jul 2023