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Grand Cititel Hanoi Hotel & Spa

4.0 star property
Upscale Hanoi hotel in Old Quarter with business centre

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Grand Cititel Hanoi Hotel & Spa

Exterior
Superior Double Room | Premium bedding, pillow-top beds, in-room safe, desk
Reception
Reception
Grand Deluxe Room | Bathroom | Shower, hydromassage showerhead, designer toiletries, hair dryer
Reviews
9.6

Exceptional

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
The price is ₹4,859
₹5,510 total
includes taxes & fees
14 May - 15 May

Check out the area

Map
13B Tong Dan, Hoan Kiem District, Hanoi
  • Popular LocationHanoi Opera House5 min walk
  • Popular LocationHoan Kiem Lake13 min walk
  • Popular LocationHanoi Old Town Night Market15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive
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Room options

View all photos for Suite City View Room

Suite City View Room | Premium bedding, pillow-top beds, in-room safe, desk

Suite City View Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Dining table
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, pillow-top beds, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
Dining table
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room | Premium bedding, pillow-top beds, in-room safe, desk

Grand Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Dining table
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite Twin Room

Suite Twin Room | Premium bedding, pillow-top beds, in-room safe, desk

Suite Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

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The price is ₹2,669
₹3,026 total
includes taxes & fees
12 Jun - 13 Jun
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About the area

Hanoi

Grand Cititel Hanoi Hotel & Spa is located in Old Quarter, a neighbourhood in Hanoi, and is in the entertainment district and near the boardwalk. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include O Quan Chuong and Ho Chi Minh Mausoleum. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Hanoi Opera House - 5 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hoan Kiem Lake - 13 min walk
  • Hanoi Old Town Night Market - 15 min walk
  • St. Joseph's Cathedral of Hanoi - 17 min walk

Getting around

  • Hanoi Long Bien Station - 2 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • Thai Holdings Tông Đản - 1 min walk
  • Cafe Muối - 1 min walk
  • Mom's Juice Bar số 5 ngô quyền - 2 min walk
  • Thưởng Trà - 2 min walk
  • Vạn Hoa Chuơng Duơng Độ - 5 min walk

About this property

Grand Cititel Hanoi Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Hanoi Opera House and Thang Long Water Puppet Theatre are located near Grand Cititel Hanoi Hotel & Spa, which provides dry cleaning/laundry services, a bar and a business centre. The on-site restaurant, The Shii Kitchen, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A reception hall, a lift and a porter/bellboy
  • Multilingual staff, a 24-hour front desk and meeting rooms
  • Concierge services, tour/ticket information and luggage storage
Room features
All 98 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hydromassage showers and designer toiletries
  • 43-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks and desk chairs

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Shii Kitchen

Family friendly

  • Dining table
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 600000.0 per day.

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: VND 600000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Grand Cititel Hotel
Grand Cititel Hanoi
Grand Cititel
Cititel Hanoi & Spa Hanoi
Grand Cititel Hanoi Hotel
Grand Cititel Hanoi Hotel Spa
Grand Cititel Hanoi Hotel & Spa Hotel
Grand Cititel Hanoi Hotel & Spa Hanoi
Grand Cititel Hanoi Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Grand Cititel Hanoi Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Grand Cititel Hanoi Hotel & Spa?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Grand Cititel Hanoi Hotel & Spa on 14 May 2024 start from ₹4,859.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Cititel Hanoi Hotel & Spa?

Grand Cititel Hanoi Hotel & Spa doesn't offer parking.

What time is check-in at Grand Cititel Hanoi Hotel & Spa?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Grand Cititel Hanoi Hotel & Spa?

Checkout is at noon.

Where is Grand Cititel Hanoi Hotel & Spa located?

Located in Old Quarter, this hotel is within a 5-minute walk of Vietnam Revolution Museum and Hanoi Opera House. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Long Bien Station is 22 minutes by foot and Hanoi Railway Station is 28 minutes.

Grand Cititel Hanoi Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 137 out of 163 reviews" "
Rating 8 - Good. 15 out of 163 reviews" "
Rating 6 - Okay. 6 out of 163 reviews" "
Rating 4 - Poor. 2 out of 163 reviews" "
Rating 2 - Terrible. 3 out of 163 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Cecilia

Very good
Stayed 4 nights in May 2024

10/10 Excellent

Reegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. Always happy to help. I felt very safe my entire stay there and the breakfast was quite good.
Stayed 2 nights in May 2024

10/10 Excellent

Johan, Santa Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast great. Friendly staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ivy Ai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is small gallery at the lobby and restaurant where they put many beautiful oil-painting on the wall that may attract you.
Stayed 1 night in Apr 2024

10/10 Excellent

Ivy Ai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprise me, the rooms were clean and comfortable enough for a quiet good sleep. The location was also excellent with many attractive tourist places and restaurants nearby. I highly recommend you to try.
Stayed 1 night in Apr 2024

10/10 Excellent

Ivy Ai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long and tired flight, we had a quite good sleep at Suite City View room. The next day, breakfast buffet at the hotel was amazing with variety choice of food including beef noodle and western food. Thanks to the hotel staff named Dieu Linh, who helped me choosing Ao Dai for my photoshoot at Trang An, Ninh Binh tour that day.
Stayed 1 night in Apr 2024

10/10 Excellent

Ivy Ai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there with group of friends. We stay ad Grand Deluxe room which is large and tidy. The next day we wanted to see water puppet show, the receptionist help to show us the way and it was so close to the hotel that we could go by walk. So amazing!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Ivy Ai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for business travel. They support printing service, business center was open 24/7 with large table to work on. Hope will be back for the next trip.
Stayed 1 night in Mar 2024

10/10 Excellent

Ivy Ai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was child-friendly. My kids loved the play at the lobby area and the staff was very patient with them. Breakfast is good with plenty of choice for my kids.
Stayed 1 night in Mar 2024

10/10 Excellent

Ivy Ai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a charming, boutique feel. It was a refreshing change from the usual chain hotels. Promise to be back again once day!
Stayed 1 night in Mar 2024