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30.253393 120.12191

Four Seasons Hotel Hangzhou at West Lake

5.0 Stars

5 Lingyin Road, Hangzhou, Zhejiang 310013 China 1860 500 2121

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Room type

Deluxe Room with two queen beds

Breakfast not included

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Two Queen Beds
This garden or pool view room measures 678 square feet (63 square meters). Wired and wireless Internet access (surcharge) keeps you connected, and the LCD TVs is offered for your entertainment. A coffee/tea maker and an espresso maker are provided. The private bathroom has a separate bathtub and shower with a handheld showerhead, as well as slippers and designer toiletries. Complimentary bottled water, a desk, and a wake-up call service are among the conveniences offered.

Deluxe Room with king bed

Breakfast not included

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One King Bed
This garden or pool view room measures 678 square feet (63 square meters). Wired and wireless Internet access (surcharge) keeps you connected, and the LCD TVs is offered for your entertainment. A coffee/tea maker and an espresso maker are provided. The private bathroom has a separate bathtub and shower with a handheld showerhead, as well as slippers and designer toiletries. Complimentary bottled water, a desk, and a wake-up call service are among the conveniences offered.

Premier Room with two queen beds

Breakfast not included

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Two Queen Beds
This garden or pool view room measures 700 square feet (65 square meters). Wired and wireless Internet access (surcharge) keeps you connected, and the LCD TVs is offered for your entertainment. A coffee/tea maker and an espresso maker are provided. The private bathroom has a separate bathtub and shower with a handheld showerhead, as well as slippers and designer toiletries. Complimentary bottled water, a desk, and a wake-up call service are among the conveniences offered.

Premier Room with king bed

Breakfast not included

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One King Bed
This garden or pool view room measures 700 square feet (65 square meters). Wired and wireless Internet access (surcharge) keeps you connected, and the LCD TVs is offered for your entertainment. A coffee/tea maker and an espresso maker are provided. The private bathroom has a separate bathtub and shower with a handheld showerhead, as well as slippers and designer toiletries. Complimentary bottled water, a desk, and a wake-up call service are among the conveniences offered.

Four Seasons Hotel Hangzhou at West Lake Map

5-star family-friendly hotel in Hangzhou (Xihu) near Hangzhou Botanical Garden

Linked to shopping

This family-friendly hotel is located in Hangzhou (Xihu), close to Hangzhou Botanical Garden, Quyuan Park, and Yui Fei Temple. Also nearby are Su Di Causeway and Solitary Hill.

Spa and fitness

In addition to 2 restaurants, Four Seasons Hotel Hangzhou at West Lake features an indoor pool. Other amenities include a full-service spa and a children's club.

LCD TVs, iPod docks

LCD televisions in guestrooms come with satellite channels. Bathrooms feature separate bathtubs and showers, designer toiletries, and televisions.

Hotel Details
Guest Reviews

Hotel Amenities

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General

24-hour front desk
Air-conditioned public areas
Total number of rooms - 78
Number of floors - 2
Audiovisual equipment

Meeting facilities size (feet) - 5543
Smoke-free property
Number of buildings/towers - 1
Banquet facilities
Spa services on site

In addition to a full-service spa, Four Seasons Hotel Hangzhou at West Lake features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with high-speed wireless Internet access (surcharge).

This 5-star property offers access to a business center and audiovisual equipment. Event facilities measuring 5543 square feet (515 square meters) include conference/meeting rooms and banquet facilities. This luxury hotel also offers a fitness facility, spa services, and a children's club. For a surcharge, a roundtrip airport shuttle during limited hours is offered to guests. Complimentary parking is available on site.

Four Seasons Hotel Hangzhou at West Lake is a smoke-free property.

24-hour front desk
Air-conditioned public areas
Total number of rooms - 78
Number of floors - 2
Audiovisual equipment
Babysitting or childcare
Beauty services
Multiple large conference rooms
Currency exchange
Dry cleaning/laundry service
Express check-in
Express check-out
Fitness facilities
Floor butler
Airport transportation (surcharge)
Full-service health spa
Tours/ticket assistance
Massage - spa treatment room(s)
ATM/banking
Multilingual staff
Free parking
Secure parking
Porter/bellhop
Safe-deposit box at front desk
Train station pickup (complimentary)

Meeting facilities size (feet) - 5543
Smoke-free property
Number of buildings/towers - 1
Banquet facilities
Spa services on site
Swimming pool - indoor
Bar/lounge
Breakfast available (surcharge)
Business center
Business services
Translation services
Elevator/lift
Wireless Internet access - surcharge
Children's club
Parking nearby
Parking nearby (surcharge)
Garden
Room service (24 hours)
Year Built 2010
Number of restaurants - 2
Meeting facilities size (meters) - 515
Number of meeting/conference rooms - 4
Shoe shine
Swimming pool - outdoor

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Internet

Available in all rooms: Wireless Internet access (surcharge), Wired high-speed Internet access (surcharge)

Available in some public areas: Wireless Internet access - surcharge

Parking

Free parking, Secure parking, Parking nearby, Parking nearby (surcharge)

Room Amenities

DVD player
Coffee/tea maker
Hair dryer
Slippers
Clock radio
Bathroom TV
Complimentary bottled water
Satellite TV service
Wake-up calls
Daily housekeeping
Turndown service
Designer toiletries

Separate bathtub and shower
Handheld showerhead
LCD TV
Electronic/magnetic keys
Desk
Window opens
Wireless Internet access (surcharge)
Wired high-speed Internet access (surcharge)
iPod docking station
Garden view
Pool view
Espresso maker

DVD player
Coffee/tea maker
Hair dryer
Slippers
Clock radio
Bathroom TV
Complimentary bottled water
Satellite TV service
Wake-up calls
Daily housekeeping
Turndown service
Designer toiletries

Private bathroom
Separate bathtub and shower
Handheld showerhead
LCD TV
Electronic/magnetic keys
Desk
Window opens
Wireless Internet access (surcharge)
Wired high-speed Internet access (surcharge)
iPod docking station
Garden view
Pool view
Espresso maker

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Dining

Breakfast is available for a surcharge and served each morning in the breakfast area.

WLB Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Jin Sha Chinese Resaurant - Overlooking the pool and garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

24-hour room service is available.

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Recreation

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness facility and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Golfing nearby
Boating nearby
Tennis nearby
Complimentary bicycles on site

Swimming on site
Yoga classes/instruction on site
Aerobics on site

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Spa

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Number of treatment rooms 9
Manicures and pedicures
Body wraps
Body scrubs

Aromatherapy treatments
Hydrotherapy treatments
Body treatments
Facial treatments

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Accessible bathroom
In-room accessibility

Roll-in shower

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Policies & Fees

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Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment Types

Accepted at this hotel: American Express, Diners Club, JCB International, MasterCard, Visa

Pets

Pets not allowed

Policies

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Breakfast fee: CNY 188 per person (approximately)
Fee for in-room wireless Internet: CNY 100 (for 24 hours, rates may vary)
Fee for in-room high-speed Internet (wired): CNY 100 (for 24 hours, rates may vary)
Fee for wireless Internet in public areas: CNY 100 (for 24 hours, rates may vary)
Fee for wireless Internet in business center: CNY 100 (for 24 hours, rates may vary)
Fee for high-speed Internet (wired) in business center: CNY 100 (for 24 hours, rates may vary)
Airport shuttle fee: CNY 600

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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Additional Details

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

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Four Seasons Hotel Hangzhou at West Lake

Availability

Deluxe Room with two queen beds

Deluxe Room with king bed

Premier Room with two queen beds

Premier Room with king bed

Grand Premier Room with two queen beds

Grand Premier Room with king bed

Lagoon One Bedroom Suite with king bed