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Reviews of Ramada by Wyndham Hamilton City Center

3.5 out of 5
Ramada by Wyndham Hamilton City Center
287 Victoria Street, Hamilton

Reviews

7.6

Good

Rating 10 - Excellent. 284 out of 1000 reviews" "
Rating 8 - Good. 354 out of 1000 reviews" "
Rating 6 - Okay. 208 out of 1000 reviews" "
Rating 4 - Poor. 100 out of 1000 reviews" "
Rating 2 - Terrible. 54 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, not big, but enough for two people. Plenty of places tomato close by.
Stayed 1 night in May 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 1 night in May 2024

10/10 Excellent

Saroj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Apr 2024

8/10 Good

Michelle

Travelled with family
Liked: Amenities
Room was a lot smaller than we were expecting. A little over priced for the room, but I guess you pay that for something in the heart of the city. Room was comfortable enough.
Stayed 1 night in May 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, laundry on our floor, great breakfast buffet.
Stayed 1 night in Apr 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on a main shopping street there was a lot of choice to eat. Easy access to Claudelands exhibition centre. Parking was very limited and incredibly tight. Comfortable room.
Stayed 1 night in Apr 2024
Response from Marketing Manager on 28 Apr 2024
Hi Tanya,Greetings from Ramada Hamilton. We thank you for the wonderful reviews that you have posted after your stay at our hotel. Thanks and Regards, Management

6/10 Okay

Hayley

Travelled with partner
Liked: Staff & service
Pretty average. Beds are rock hard and the whole place seemed noisy. Requested a carpark when we booked but when we got there we were told to "just park in the outside carpark". The outside carpark was a shambles, tight parks and not alot of room to move. People were blocking each other in and backing into the rubbish bins to try get out. The location is great, but not sure we would stay here again.
Stayed 2 nights in Apr 2024
Response from Marketing Manager on 27 Apr 2024
Hi Hayley,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Good

Dion

Travelled with partner
Liked: Cleanliness, amenities
Staff on arrival were really good and made the sign in all easy The room was okay there was a big of a funny smell in the room coming from the bathroom - mouldy drain smell Parking was very tight to get in to - not much room to get through gate or turn around to park Massage chairs didn’t work - put money In and they did nothing House keeping was good room was back to looking clean - still the same funny smell though On departing staff weren’t very friendly - was checking out and the guy didn’t say anything - just said okay Didn’t ask us how our stay was or any question about our stay which all hotels should ask
Stayed 2 nights in Apr 2024
Response from Marketing Manager on 26 Apr 2024
Hi Dion,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 Okay

Karla

Liked: Cleanliness
Very central, perfect location! Rooms are very small but completely fine when one is just sleeping a night so just need a bed and bathroom. The building is run down but clean. New carpet in all common areas will make a world of difference.
Stayed 1 night in Apr 2024
Response from Marketing Manager on 25 Apr 2024
Hi Karla,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and eateries all around, easy parking and perfect access to the city centre. Staff upgraded our room with no fuss to accommodate for an extra person.
Stayed 1 night in Apr 2024
Response from Marketing Manager on 21 Apr 2024
Hi Dennis,Greetings from Ramada Hamilton.We sincerely thank you for the excellent reviews posted after your stay at our hotel.Thanks and Regards,Management

10/10 Excellent

Aroha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town and amenities
Stayed 1 night in Apr 2024
Response from Marketing Manager on 19 Apr 2024
Hi Aroha,We thank you for the wonderful reviews posted.Thanks and Regards,Management

6/10 Okay

Mae

Travelled with family
Liked: Staff & service
Probably one of the best affordable places in Hamilton.
Stayed 1 night in Mar 2024
Response from Marketing Manager on 17 Apr 2024
Hi Mae,Greetings from Ramada Hamilton.We thank you for the great reviews posted which is truly inspiring. Hope to have you back to stay with us again in the future. Thanks and Regards, Management

2/10 Terrible

Jatinder

Stayed 1 night in Apr 2024

6/10 Okay

Bevan

Travelled with family
Liked: Cleanliness, staff & service
Parking was offered for an extra cost which is fine, but when arriving there’s not even a place to park up and check in, the hotel for the price was not great value and I’m typically easily pleased.
Stayed 1 night in Apr 2024
Response from Marketing Manager on 13 Apr 2024
Hi Bevan,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Good

Devan

Business traveller
Liked: Cleanliness, staff & service
Got a free upgrade on arrival as there was something room with the room I booked. Place as a whole had a bit of a musty smell and felt a little run down but the room itself was perfectly fine. There is free parking onsite but it is first in first served and not a lot of car spaces - also a bit of Tetris to get a space!
Stayed 2 nights in Apr 2024
Response from Marketing Manager on 11 Apr 2024
Hi Devan,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

2/10 Terrible

Samantha

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Quite possibly the worst hotel experience I’ve ever had. Even travelling third world countries I’ve experienced better facilities than this. The room is tiny, barely enough space to walk around either side of the bed, for booking and paying for a “king room” one would assume there would be more space. The shower leaked water on all sides leaving the bathroom floor soaked and slippery. Questionable stains in toilet, unusable wardrobe due to strange smell. Zero soundproofing, a loud mini fridge and a heat pump rattling due to missing bolts meant that we had about an hour of sleep. Walking through the hotel corridors is like a maze and the location seems to attract an interesting mix of patrons (locals knocking on our door at 2am looking for “a party”) I never leave reviews but this one deserved some feedback, a waste of $220.
Stayed 1 night in Apr 2024
Response from Marketing Manager on 11 Apr 2024
Hi Samantha,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

4/10 Poor

Tom

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Marketing Manager on 8 Apr 2024
Hi Tom,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service
Was very noisy the night we stayed. 3.30am a large group of thugs were hanging around yelling etc. Police came and took a few away.
Stayed 1 night in Apr 2024
Response from Marketing Manager on 7 Apr 2024
Hi Rachel,Kindly note that we are located in the centre of the city with all the restaurants and bar's very close. hence on the weekends such incidents occur on which we have no control only the civic authorities can control it. Sorry for the inconveniences caused..Kind Regards,Management

8/10 Good

Te Rangi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel room close to everything. Only down call was the windows not being able to open but again that could be a safety hazard.
Stayed 1 night in Mar 2024
Response from Marketing Manager on 6 Apr 2024
Hi Te Rangi,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Good

tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at this property, and we enjoy the convenience of being in the city, the secure parking is really good, and the reception staff are very friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Marketing Manager on 4 Apr 2024
Hi Tracey,Hi Jacques,Greetings from Ramada HamiltonWe sincerely thank you for the good reviews that you have posted after your stay at our hotel.Kind RegardsMarketing Manager

6/10 Okay

Samantha, Auckland

Outdated. Couldnt get in to room due to issue with door mechanics. Ok for a one nighter.
Stayed 2 nights in Feb 2024
Response from Marketing Manager on 4 Apr 2024
Hi Samantha,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 Okay

Wendy

Staff were very helpful. Our room overlooked other air conditioning units which made a humming sound off and on all night, so didn’t sleep well.
Stayed 1 night in Mar 2024
Response from Marketing Manager on 4 Apr 2024
Hi Wendy,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 Okay

Nathan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were fabulously friendly and helpful, this unfortunately was contrasted by a venue in need of some tlc and thoughtful renovations. Only 3 spare power outlets in the room, none of which were near the beds. The rooms looked to be painted by Boris, the town drunk. The bathroom doorframe was roughly 1/3 beige and 2/3 white. The wallpaper looked like it had been installed in the seventies. Guest parking was haphazard, thirteen car spaces (give or take) in a courtyard in front of underground gated parking that is labelled "guest parking" but is somehow not available for guests. It was comfortable and did the job. The meals in the attatched restaurant were delicious and the staff were great. Until it came time for the breakfast buffet. Mass produced white bread was disappointing considering the previously ordered delicious sourdough. The quality of the cooked breakfast food seemed let down by the organisation of storage. Items meant to be crispy (roast potato, hash brown) were stored in partitioned bain maries with mushrooms and baked beans, resulting in soggy items that should have been crunchy.
Response from Management on 27 Mar 2024
Hi Nathan,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Good

lynnette

Travelled with group
Liked: Cleanliness, staff & service
I loved the location, beds were comfortable and clean, staff were really friendly and helpful
Stayed 1 night in Mar 2024
Response from Marketing Manager on 23 Mar 2024
Hi Lynnette,Greetings from Ramada Hamilton.We sincerely thank you for the great revies posted after your stay at our hotel.Thanks and Regards,Management

10/10 Excellent

Sirpa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and hold a workshop. Super helpful team made sure we had everything we needed
Stayed 1 night in Mar 2024
Response from Marketing Manager on 19 Mar 2024
Hi Sirpa,Greetings from Ramada Hamilton.We sincerely thank you for taking your valuable time and posting excellent reviews about your stay and the amenities.Thanks and Regards,Management

6/10 Okay

Delwyn

Business traveller
Liked: Cleanliness
Perfectly adequate for a couple of nights. Room was clean and tidy. Very compact, especially the bathroom. No power points by the beds which isn't very convenient for phone charging overnight. Fridge is in the bottom of the wardrobe so can't hang up dresses etc. Person on reception when I arrived wasn't particularly welcoming. She did come up to the room later when I was having issues with the access card but actually could have told me the eccentricities of the handles when I first checked in and saved us both some time. Cleaning staff were friendlier than any of the reception staff. Location is great - very central with lots of restaurants etc handy.
Stayed 2 nights in Mar 2024
Response from Marketing Manager on 17 Mar 2024
Hi Delwyn,Greetings from Ramada Hamilton.We sincerely thank you for taking your valuable time and posting a good review about your stay at our hotel.Thanks and Regards,Management

4/10 Poor

Tracey

Disliked: Property conditions & facilities
Poor insulation from noise Location noisy and felt unsafe Rabbit warren around building
Stayed 1 night in Mar 2024
Response from Marketing Manager on 16 Mar 2024
Hi Tracey,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Good

Jaquilyn

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Marketing Manager on 15 Mar 2024
Hi Jaquilyn,Greetings from Ramada Hamilton.We thank you for for good rating that you have giving us post your stay at our hotel.Thanks and Regards,Management

4/10 Poor

Patty

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rundown. Needs to be updated.
Stayed 1 night in Mar 2024
Response from Marketing Manager on 9 Mar 2024
Hi Patty,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Good

Caroline

Travelled with partner
Rooms are very small okay if just there a night or 2 Staff friendly enough housekeeper very nice
Stayed 2 nights in Mar 2024
Response from Marketing Manager on 7 Mar 2024
Hi Caroline,Greetings from Ramada Hamilton.We sincerely thank you for taking your precious time and posting good reviews about your stay at our hotel.At this point we would also like to inform you that we are placed in a heritage building and it was arranged according to the earlier times but now we are also started to revamp our interiors to make our valuable guest stay more comfortable.Thanks and Regards,Management

6/10 Okay

Kathleen, Cicero

Travelled with partner
Liked: Staff & service
Disliked: Amenities
It was fine for a quick overnight and was clean. It is very basic, no chair to sit on, no blow dryer and no cups to use in bathroom. Shampoo provided was combination body wash and shampoo. No conditioner. We didn’t use the shower so I can’t speak to that. Parking lot is very small and full when we arrived so we were left circling town for street parking. Several dining options within walking distance
Stayed 1 night in Mar 2024
Response from Marketing Manager on 5 Mar 2024
Hi Kathleen,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

10/10 Excellent

Tanja

Stayed 1 night in Feb 2024
Response from Marketing Manager on 24 Mar 2024
Hi Tanja,Greetings from Ramada Hamilton.We thank you for the excellent rating that you have given us post your stay at our hotel.Thanks and Regards,Management

8/10 Good

jean

Liked: Staff & service, property conditions & facilities
Car parking shocking
Stayed 3 nights in Mar 2024
Response from Marketing Manager on 5 Mar 2024
Hi Jean,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and we had a nice room with a view! The gym was really good! Convenient to good restaurants. Parking was the only issue… we had pay for parking off site.
Stayed 1 night in Feb 2024
Response from Marketing Manager on 5 Mar 2024
Hi Kimberly,Greetings from Ramada Hamilton,We sincerely thank you for the great revies posted in regards to your stay at our hotel.Thanks and Regards,Management

6/10 Okay

Ervi Rose

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were helpful. Location is good. The property may need renovation. The door won’t lock, we need to get someone everytime to help us. The toilet and shower have some stains that it looks dirty.
Stayed 1 night in Mar 2024
Response from Marketing Manager on 3 Mar 2024
Hi Ervi Rose,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Close to city centre. Comfortable bed and good bathroom facilities
Stayed 1 night in Mar 2024
Response from Marketing Manager on 3 Mar 2024
Hi David ,Greetings from Ramada Hamilton.We are pleased to know that you had a comfortable stay at our hotel. We also thank you for great reviews posted regarding your stay.Thanks and Regards,Management

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, right in the heart of the city. Excellent value for money.
Stayed 1 night in Feb 2024
Response from Marketing Manager on 1 Mar 2024
Hi Robert,Greetings from Ramada Hamilton.We sincerely thank you for the awesome review posted regarding your stay at our hotel.Thanks and Regards,Management

6/10 Okay

Lionel

Business traveller
Disliked: Staff & service
Limited amount of parking. No subsidy on off site parking. When you have been driving all day, and long distance and arrive tired and have a late check in, all you want is an easy check in with no problems about trying to find parking. I didn’t want to carry my luggage and work bag from across the street back to the hotel. Don’t think I’ll stay here again.
Stayed 1 night in Feb 2024
Response from Marketing Manager on 1 Mar 2024
Hi Lionel,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was starting to show signs of age, so a little run down, but still fine especially for the price. Area was very walkable - there's shops everywhere around you. Parking was a bit rough - there's limited room in the on-site free parking, and the lot is a tight squeeze. One night I got back late and had to overnight in a garage nearby which cost ~$8(US).
Stayed 2 nights in Feb 2024
Response from Marketing Manager on 28 Feb 2024
Hi Ryan,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central
Stayed 1 night in Feb 2024
Response from Marketing Manager on 27 Feb 2024
Hi Jon,Greetings from Ramada Hamilton.We thank you for posting great reviews. We sincerely hope to have you back to stay with us again in the future.Thanks and Regards,Management

8/10 Good

Mike

Stayed 1 night in Feb 2024
Response from Marketing Manager on 21 Mar 2024
Hi Mike,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

4/10 Poor

Georgia Bree

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Limited car parking, shower had a dangerous step to get in and out of.. Staff not overly helpful.
Stayed 2 nights in Feb 2024
Response from Marketing Manager on 25 Feb 2024
Hi Georgia,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 2 nights in this hotel and whilst the room and beds were comfy, we weren't happy with the bathroom which was up a high step up to walk in which was awkward especially at night, then an even bigger step to get in the shower. The shower door didn't open all the way as it banged onto the sink which made getting in and out difficult. We are pensioners and anyone less mobile would have had difficulty.
Stayed 2 nights in Jan 2024
Response from Marketing Manager on 21 Feb 2024
Hi Catherine,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 Okay

Lisita

Travelled with family
Liked: Cleanliness, staff & service
My parents was booked for two nights in a Studio 2 Queen beds room and check in was from 2pm, however they arrived around that time and had to wait because the room was not ready. Fair enough, must've have been short staffed, and so they left to grab some late lunch and do some shopping and went back to the hotel around 3:30-ish and still not been cleaned. At least they were able to drop off their bags to the room and wait. Also, there's limited parking spaces, which was already advertised - so, it good to pre-book your space. Unfortunately, my parents forgot to do so due to stressful check-in that they forgot to book and pay for parking on their first night - however, they booked and paid for the 2nd night. They did like their room and had a good rest from their travels, so overall an average experience. Maybe next time, if there is one, we will have a better experience.
Stayed 2 nights in Feb 2024
Response from Marketing Manager on 19 Feb 2024
Hi Lisita, Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

4/10 Poor

Pania

Stayed 1 night in Feb 2024
Response from Marketing Manager on 19 Feb 2024
Hi Pania,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 Okay

Maxine

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The reception staff were not very helpful. Door card didn't work when we got there. Then door wouldn't lock, in hindsight we never got instructions on how to use it. No help with motel facilities. It is however, a lovely place to stay that was much more quiet then i thought it would be and really comfortable room!
Stayed 1 night in Feb 2024
Response from Marketing Manager on 18 Feb 2024
Hi Maxine,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

10/10 Excellent

Haley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome and made it so easy for us even though we checked in super late. Complimentary late check out also. Very convenient location also!
Stayed 1 night in Feb 2024
Response from Marketing Manager on 18 Feb 2024
Hi Haley,Greetings from Ramada Hamilton.We are pleased to know that you are very contended with the services of our hotel and your stay was very comfortable. We also thank you for posting such great reviews about our hotel.Thanks and Regards,Management

8/10 Good

Elizabeth

Stayed 1 night in Feb 2024
Response from Marketing Manager on 21 Mar 2024
Hi Elizabeth,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

4/10 Poor

dale

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Desperately needs renovation and not what I expect from the ramada name. Parking very limited and topped with barbed wire. No p[arking at reception
Response from Marketing Manager on 14 Feb 2024
Hi Dale,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager