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Sofitel Hamburg Alter Wall

5.0 star property
Luxury riverfront hotel near Miniatur Wunderland

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your current months are May, 2024 and June, 2024.
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June 2024

Photo gallery for Sofitel Hamburg Alter Wall

Exterior
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Breakfast and dinner served, international cuisine
Lobby
Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Alter Wall 40, Hamburg, HH, 20457
  • Popular LocationHamburg City Hall4 min walk
  • Popular LocationMiniatur Wunderland12 min walk
  • Popular LocationElbe Philharmonic Hall2 min drive
  • AirportHamburg (HAM)30 min drive
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Room options

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The price is ₹15,400
per night
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About the area

Hamburg

Sofitel Hamburg Alter Wall is located in Hamburg City Center, a neighbourhood in Hamburg, and is in a shopping district and on a river. St. Pauli Piers and Hamburg Cruise Center are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Reeperbahn and Fish Market. Travelling with kids? Make time for Miniatur Wunderland, or head to an event or a match at Elbe Philharmonic Hall. Take the opportunity to explore the area for water adventures such as sailing and other activities like golfing.
Visit our Hamburg travel guideOpens in a new window

What's nearby

  • Hamburg City Hall - 4 min walk
  • Miniatur Wunderland - 12 min walk
  • Elbe Philharmonic Hall - 2 min drive
  • Hamburg Cruise Center - 3 min drive
  • Reeperbahn - 4 min drive

Getting around

  • Rodingsmarkt U-Bahn - 3 min walk
  • Michaeliskirche Hamburg Station - 11 min walk
  • Hamburg Airport (HAM) - 31 min drive

Restaurants

  • Fleetenkieker - 4 min walk
  • Brauhaus Joh. Albrecht - 2 min walk
  • Daniel Wischer - 4 min walk
  • Mélange - 4 min walk
  • elbgold Innenstadt - 5 min walk

About this property

Sofitel Hamburg Alter Wall

Luxury family-friendly hotel located in Hamburg City Center
Near Hamburg City Hall and Miniatur Wunderland, Sofitel Hamburg Alter Wall provides an airport shuttle, a poolside bar and a terrace. Indulge in a massage at Seagull Spa, the on-site spa. The on-site international cuisine restaurant, Ticino, offers breakfast and dinner. In addition to a garden and a library, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and a lift
  • Smoke-free property, a computer station and luggage storage
Room features
All 241 rooms include comforts such as 24-hour room service and air conditioning, as well as perks such as late-night room service and free WiFi.
Other amenities include:
  • Bathrooms with designer toiletries and hairdryers
  • LCD TVs with premium channels
  • Daily housekeeping, desks and phones

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 6 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Airport shuttle available
  • Parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 32 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Seven Heads
  • Ticino

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (12,917 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Building
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • IPod dock
  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 32 per person
  • Fee for in-room wired Internet: EUR 6 per day (rates may vary)
  • Self-parking fee: EUR 30 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Alter Hamburg
Alter Wall Hamburg
Hamburg Sofitel
Hamburg Wall
Sofitel Hamburg Alter Wall Hotel
Sofitel Alter Wall Hamburg
Sofitel Alter Wall Hotel
Sofitel Alter Wall Hotel Hamburg
Sofitel Hamburg Alter Wall
Wall Hamburg
Accor Hamburg Alter Wall
Sofitel Hamburg Alter Wall Hotel Hamburg
Sofitel Alter Wall
Sofitel Hamburg Alter Wall Hotel
Sofitel Hamburg Alter Wall Hamburg
Sofitel Hamburg Alter Wall Hotel Hamburg

Frequently asked questions

Does Sofitel Hamburg Alter Wall have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Sofitel Hamburg Alter Wall pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Sofitel Hamburg Alter Wall?

Self-parking is available for EUR 30 per day.

What time is check-in at Sofitel Hamburg Alter Wall?

Check-in start time: 3 PM; check-in end time: 11:30 PM.

What time is check-out at Sofitel Hamburg Alter Wall?

Checkout is at noon.

Where is Sofitel Hamburg Alter Wall located?

This family-friendly Hamburg hotel is located on the riverfront, within a 5-minute walk of Neuer Wall and Hamburg City Hall. Miniatur Wunderland and St. Pauli Piers are also within 1 mile (2 km). Rodingsmarkt U-Bahn and Stadthausbrücke S-Bahn are within a 5-minute walk.

Sofitel Hamburg Alter Wall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 578 out of 999 reviews" "
Rating 8 - Good. 304 out of 999 reviews" "
Rating 6 - Okay. 87 out of 999 reviews" "
Rating 4 - Poor. 18 out of 999 reviews" "
Rating 2 - Terrible. 12 out of 999 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

CHASE

Liked: Cleanliness, room comfort
Not a bad location. Close to a lot of things for inner city. Was disappointed that the pool and spa were not stated closed on the website. Still waiting to see if I was charged for upgrades that seems to not go with anything that we recieved. Maybe just a misunderstanding when we checked in. The breakfast served was great. Room service menu was slacking though. All and all a good stay.
Stayed 2 nights in Jun 2020

10/10 Excellent

Keld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location and excellent service
Excellent stay, super location and nice facilities. Breakfirst buffet is really good.
Stayed 1 night in Mar 2020

8/10 Good

JONAS A

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice hotel, enjoyable stay
Stayed 2 nights in Jan 2020

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Deborah L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location near Neuer Wall. Great amenities (must use spa (sauna, pool and gym). The room is small but lovely.
Stayed 2 nights in Dec 2019

10/10 Excellent

Audrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a business trip, so I can't speak to the hotel's location for sightseeing, but I was very happy with all the services, the size of the room, the quality of the room service meal, etc.
Stayed 1 night in Dec 2019

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed and great staff. Amazing location. Would stay again and again
Stayed 1 night in Dec 2019