Located in Hamburg-Nord neighborhood, ibis Styles Hamburg Alster City is connected to a shopping center. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Reeperbahn and Fish Market. Miniatur Wunderland and Hagenbeck Zoo are not to be missed.
A shopping centre on-site, dry cleaning/laundry services and car hire on-site are just a few of the amenities provided at ibis Styles Hamburg Alster City. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
Express check-in, a lift and free newspapers
Laundry services, luggage storage and a front desk safe
Room features
All 67 rooms offer amenities such as free WiFi, safes, and free newspapers.
Other amenities include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and baths or showers
LCD TVs with cable channels
Free infant beds, heating and daily housekeeping
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Parking on site (EUR 13 per night; includes in/out privileges)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available for a fee: EUR 12 per person
A bar/lounge
Snack bar/deli
Restaurants on site
Hotelbar
Things to do
Shopping centre
Family friendly
Free cot
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Change of bedsheets on request
Change of towels on request
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
More
3 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Building
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free cot
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels
Entertainment
IPod dock
LCD TV with cable channels
More
Bulk dispensers for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products available
Eco-friendly toiletries
Free daily newspapers
Free local calls
Heating
Iron/ironing board on request
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Contactless check-in and check-out are available
Express check-in available
Check-out
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 12 per person
Self parking fee: EUR 13 per night (in/out privileges)
Pet fee: EUR 11 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 stars and is displayed on this page as 2 stars.
Property is also known as
ibis Styles Alster
ibis Styles Alster Hotel
ibis Styles Alster Hotel Hamburg City
ibis Styles Hamburg Alster City
ibis Styles Hamburg Alster City Hotel
ibis Styles Alster City Hotel
ibis Styles Alster City
ibis Styles Hamburg Alster City Hotel
ibis Styles Hamburg Alster City Hamburg
ibis Styles Hamburg Alster City Hotel Hamburg
ibis Styles Hamburg Alster City Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
nice hotel but people shouting in the street kept me awake until quite late the first night of 4 ,otherwise nice and simple and staff were very helpfull.
breakfast was just right
I wrote a nice review of the hotel since it was ok. However a few days latter after submitting the review Ibis denies my points because I did not book through them. I am an Ibis points member but they said since I booked through a 3rd party ( Expedia ) I get no points for my 3 night stay. Let me tell you there are a lot of hotels around Hamburg, I just will never select this one again after getting a denial of points letter after submitting a nice review. So if you want to stay here your choice, don't expect any points unless you book directly with the hotel and that may be much more expensive! Consider your Hamburg hotels carefully.
This is an updated hotel in a mainly residential area but close to everything. This is off the beaten tourist path and that is it's charm. It is surrounded by canals and all sorts of parks, it is a totally green quiet location. That said the hotel is surrounded on both sides by grocery stores, I really liked Sky. The mall and restaurants are only a 5 - 7 minute walk away plus the tram station too. You can not ask for a better staff and relaxing location for exploring the parks and the Hamburg area, we will return.
When planning a trip to Hamburg, there are a number of variables that could "go wrong" such as a delayed/canceled flight or an urgent work issue or lost luggage, etc, but I never have to worry about this hotel. Every time I stay here I have a fast, easy check-in experience. I have stayed in various rooms; some may be on the smaller side, but they are all clean and comfortable. I love the breakfast in the morning and it is very conveniently located a few blocks from a metro station and shopping mall. Only a 20 minute walk from work when I am in town. I will definitely stay here again and highly recommend it to others.