Restaurant

Reviews of Hotel Hansehof

2.5 out of 5
Hotel Hansehof
Simon-von-Utrecht-Str. 80/81, Hamburg

Reviews

8.4

Very good

Rating 10 - Excellent. 89 out of 262 reviews" "
Rating 8 - Good. 135 out of 262 reviews" "
Rating 6 - Okay. 30 out of 262 reviews" "
Rating 4 - Poor. 2 out of 262 reviews" "
Rating 2 - Terrible. 6 out of 262 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Liked: Staff & service
Stayed 16 nights in Feb 2024
Response from Hotel Hansehof on 24 Feb 2024
Vielen Dank für Ihre gute Bewertung, das freut uns sehr!

10/10 Excellent

Sheri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Was a perfect location for the Reeperbahn Festival!
Stayed 3 nights in Sep 2023
Response from Hotel Hansehof on 7 Dec 2023
Wir bedanken uns für Ihre Bewertung.Mit freundlichen Grüßen Hotel Hansehof

10/10 Excellent

Jim

Stayed 1 night in Sep 2023
Response from Hotel Hansehof on 7 Dec 2023
Wir bedanken uns für Ihre Bewertung.Mit freundlichen GrüßenHotel Hansehof

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and simple and placere very good.
Stayed 2 nights in Jun 2023
Response from Hotel Hansehof on 1 Jul 2023
Thank you for Your Feedback. Greetings from Hamburg Hotel Hansehof

2/10 Terrible

shay

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is really overpriced ! They all do that in hamburg and there is no reason whatsoever to pay over 100 euros for a room that doesn’t have either refrigerator or a/c. Im very sorry. Ppl don’t learn a thing from the coronavirus. Only how to make money and a lot ! A room without a/c or fan for over 100 euros??? Are you nuts ?? No refrigerator ? Soon in summer what ppl will do in such a heat ? Also. I had to pay extra for breakfast. And not everything was fresh…. I really appreciate if the hotel will refund me the breakfast !
Response from Hotel Hansehof on 7 Dec 2023
Es ist schade das sie so eine negative Erfahrung gemacht haben. Wir finden aber auch ihre Wortwahl nicht schön. Bitte das nächste mal an der Rezeption bescheid geben es findet sich für alles eine Lösung. Und auch wir lernen immer noch dazu. Ihr Team Hansehof

10/10 Excellent

Damilola

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist Vanessa was very friendly and helpful, she made our stay exceptional, my only issue is the bed isint good enough for couple, they are 2 single beds put together instead of 1 double bed. Overall, our stay was wonderful.
Stayed 1 night in Apr 2023
Response from Hotel Hansehof on 21 Apr 2023
Dear Damilola,thank you very much for your review. We are very pleased that you enjoyed your stay at the Hotel Hansehof. We look forward to you visiting us again when you are in Hamburg.With sunny greetings Vanessa Hotel Hansehof

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Close to subway, quiet and clean, good value
Stayed 2 nights in Mar 2023
Response from Hotel Hansehof on 5 Apr 2023
Thank you for your feedback.Greetings from Hamburg Hotel Hansehof

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff.
I've stayed here before and would stay here again. The location is prime, near the Reeperbahn, but also with easy access to public transport. It's also walking distance to many other great areas. The staff was professional and helpful. The room was clean and comfortable. And Hamburg is always a good time.
Stayed 3 nights in Feb 2023
Response from Hotel Hansehof on 21 Mar 2023
We thank you for your review and are pleased that you like to come to our hotel. With kind regardsHotel Hansehof

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel for St. Pauli
Cozy hotel in a great location in St. Pauli. Close to the action but off the beaten path enough that there is no street noise at all. The staff is friendly and professional. The room is clean and comfortable. The neighbourhood is vibrant and historic. Easy access to public transport but so many things to see and do within walking distance. I'd stay there again.
Stayed 3 nights in Dec 2022
Response from Hotel Hansehof on 7 Dec 2022
We appreciate your review and thank you. We look forward to you visiting us again. We wish you a Merry Christmas.With kind regards Hotel Hansehof

10/10 Excellent

Ryan, Lethbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment units on ground floor are great for groups and very accessible. Breakfast was also great.
Stayed 3 nights in Sep 2022
Response from Hotel Hansehof on 25 Oct 2022
Thank you for your review and we are pleased that you enjoyed your stay with us. With kind regardsHotel Hansehof

2/10 Terrible

Steve

Stayed 1 night in Oct 2022
Response from Hotel Hansehof on 21 Oct 2022
Dear Mr Hill,Your check in for the two rooms went smoothly.You have been given a parking space for your stay.Our reception was available 24 hours for you as well as for all other guests. Your behaviour towards our staff with constant insults is unacceptable.Despite your behaviour, our staff were always polite towards you.

8/10 Good

Thierry

Business traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2022
Response from Hotel Hansehof on 19 Jun 2022
Wir bedanken uns für Ihre Bewertung, wir freuen uns wenn Sie uns bei Ihrem nächsten Hamburg Aufenthalt wieder für uns Entscheiden. Mit besten Grüßen Hotel Hansehof

8/10 Good

Annette

Travelled with partner
Property being renovated. Needs lots of updates. Staff are superb! Breakfast is homemade and tasty. Lots of options. Location is excellent!
Stayed 3 nights in May 2022
Response from Hotel Hansehof on 15 May 2022
Thank you for your review, we are in the process of modernizing our reception area to make guests feel comfortable. We will be happy if you choose us again for your next stay in Hamburg. Best regards from Hamburg Hotel Hansehof

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from Hotel Hansehof on 7 Dec 2023
Wir bedanken uns für Ihre Bewertung. Und hoffen Sie bald wieder begrüßen zu dürfenihr Team Hansehof

8/10 Good

Elina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020
Response from Hotel Hansehof on 7 Dec 2023
Wir bedanken uns für Ihre Bewertung. Und hoffen Sie bald wieder begrüßen zu dürfenihr Team Hansehof

8/10 Good

Verified traveller

Liked: Cleanliness
Enjoyed our stay staff where helpful, would recommend staying.
Stayed 2 nights in Dec 2019
Response from Hotel Hansehof on 7 Dec 2023
Wir bedanken uns für Ihre Bewertung. Und hoffen Sie bald wieder begrüßen zu dürfenihr Team Hansehof

10/10 Excellent

Ulf

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!!!
This was a hotel 2 minutes walk from the party district, but....very quiet Nice, cheap and clean with a very service minded staff. The breakfast was splendid. I will definitely stay there again next time I visit Hamburg.
Stayed 2 nights in Sep 2019
Response from Hotel Hansehof on 7 Dec 2023
Wir bedanken uns für Ihre Bewertung. Und hoffen Sie bald wieder begrüßen zu dürfenihr Team Hansehof

6/10 Okay

Chris, Seattle

Travelled with family
Liked: Cleanliness, staff & service
It’s not located in a family friendly place. St. Pauli was originally a red city for sailors so there are lots of bars, night clubs and stuff but not suitable for a family vacation. However the stuff was friendly and very nice.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable in the heart of Hamburg
Superb location! Near many attractions, restaurants and public transportation. Very nice breakfast; superb service in the breakfast room. Large room comfortably fit three beds, desk, living area with sofas, spacious bathroom. Very clean.
Stayed 6 nights in May 2019
Response from Hotel Hansehof on 7 Dec 2023
Wir bedanken uns für Ihre Bewertung. Und hoffen Sie bald wieder begrüßen zu dürfenihr Team Hansehof

10/10 Excellent

Verified traveller

Stayed 6 nights in May 2019
Response from Hotel Hansehof on 7 Dec 2023
Wir bedanken uns für Ihre Bewertung. Und hoffen Sie bald wieder begrüßen zu dürfenihr Team Hansehof

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Apr 2019

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Definitely recommend for the quieter groups
Apartment was huge and plenty of space for us all. Very clean and tidy. Staff were helpful (although one male member of staff needs to cheer up) but other than that it was perfect for our stag weekend as we’re not your normal rowdy bunch. Close to all the action on the Reeperbahn. Literally a 2 minute walk and you’re in the centre of the action.
Stayed 2 nights in Nov 2018

2/10 Terrible

Steve, Montreal

Disliked: Staff & service, property conditions & facilities
incredibly rude and awful staff. they also left the room uncleaned 1/2 the days i stayed.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Friendly staff. Very good breakfast. Good for the money.
Stayed 3 nights in Aug 2018

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir sind morgens um 8 Uhr am Flughafen angekommen,dann mit der S1 weiter zur Reeperbahn gefahren. Da Check in erst um 15 Uhr ist,wir allerdings Koffer dabei hatten riefen wir im Hotel Hansehof an um nachzufragen,ob wir unsere Koffer unterstellen könnten. Ohne Probleme und sehr freundlich wurde dies bejaht. Das ganze Personal ist super freundlich , Rezeption ist 24 Std. besetzt, Hotel und Zimmer sauber, Frühstück hat reichlich Auswahl und der Kaffee schmeckt sehr gut. Alles im allen,sehr empfehlenswert.
Stayed 2 nights in Mar 2024
Response from Hotel Hansehof on 25 Mar 2024
Vielen Dank für Ihre sehr nette und positive Bewertung!

8/10 Good

Birgit

Travelled with group
Liked: Cleanliness
Es war sehr ruhig u sauber, die Bettenumrandung war schon etwas ausgefranst.
Stayed 2 nights in Mar 2024
Response from Hotel Hansehof on 14 Mar 2024
Hallo Birgit,danke für Ihre Bewertung. Die Bettumrandung wir jetzt demnächst erneuert.Team Hansehof

8/10 Good

Holger

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Hansehof on 16 Mar 2024
Danke für Ihre tolle BewertungTeam Hansehof

8/10 Good

Jürgen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Hansehof on 16 Mar 2024
Danke für ihre Positive BewertungTeam Hansehof

8/10 Good

Tumendemberel

Stayed 3 nights in Feb 2024
Response from Hotel Hansehof on 25 Mar 2024
Vielen Dank!

8/10 Good

Anke

Travelled with group
Liked: Staff & service, amenities
Zu dritt in einem Dreibettzimmer super Preis für die Unterkunft und die Nähe zur Reeperbahn ! Personal sehr nett - Parkplatz nicht vom Hotel aber in einer nahe gelegenen Tiefgarage ! Das einzige was zu bemerken ist - Bad ist etwas renovierungsbedürftig aber sauber !
Stayed 1 night in Feb 2024
Response from Hotel Hansehof on 24 Feb 2024
Vielen Dank für Ihre nette Bewertung. Das freut uns sehr. Und ja, wir sind schon dabei, das Haus nach und nach zu renovieren.

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage, Preis-Leistung stimmt!
Stayed 2 nights in Jan 2024
Response from Hotel Hansehof on 28 Jan 2024
Danke für ihre Tolle Bewertung.

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Hotel Hansehof on 12 Jan 2024
Danke für Ihre Bewertung

8/10 Good

Thomas

Stayed 2 nights in Jan 2024
Response from Hotel Hansehof on 28 Jan 2024
Danke für ihre tolle bewertung

10/10 Excellent

Luca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!!!
Stayed 2 nights in Dec 2023
Response from Hotel Hansehof on 12 Jan 2024
Danke für Ihre Bewertung

6/10 Okay

Sebastian

Stayed 1 night in Dec 2023
Response from Hotel Hansehof on 12 Jan 2024
Danke für Ihre Bewertung

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Preis/Leistungsverhältnis ist super. Werde ich gerne wieder buchen.
Stayed 2 nights in Dec 2023
Response from Hotel Hansehof on 13 Dec 2023
Danke für ihre BewertungIhr Team Hansehof

6/10 Okay

Markus

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Hotel Hansehof on 13 Dec 2023
Danke für ihre BewertungIhr Team Hansehof

6/10 Okay

Mike

Travelled with partner
Liked: Staff & service
Het hotel ligt super dichtbij de Reeperbahn. De hotelkamer was wat verouderd, maar het ontbijt maakte een hoop goed. Niet super uitgebreid, maar gewoon goed en vers
Stayed 2 nights in Dec 2023
Response from Hotel Hansehof on 13 Dec 2023
Danke für ihre BewertungIhr Team Hansehof

8/10 Good

pernille

Liked: Cleanliness, staff & service, room comfort
Fint og hyggeligt
Fint og hyggeligt
Stayed 2 nights in Dec 2023
Response from Hotel Hansehof on 13 Dec 2023
Danke für ihre BewertungIhr Team Hansehof

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, great breakfast
Great breakfast, clean, no noise from the strevet, centrally located, great value. Beds a bit hard, could do with a mattress topper, but fine for a couple of nights.
Stayed 2 nights in Nov 2023
Response from Hotel Hansehof on 7 Dec 2023
Wir bedanken uns für Ihre Bewertung. Mit freundlichen Grüßen Hotel Hansehof

10/10 Excellent

Thomas Hasle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hotel Hansehof on 7 Dec 2023
Wir bedanken uns für Ihre Bewertung. Mit freundlichen Grüßen Hotel Hansehof

8/10 Good

Norbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Für Geschäftsreisen ok.
Stayed 1 night in Nov 2023
Response from Hotel Hansehof on 7 Dec 2023
Wir bedanken uns für Ihre Bewertung. Mit freundlichen Grüßen Hotel Hansehof

8/10 Good

Mogens

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023
Response from Hotel Hansehof on 7 Dec 2023
Wir bedanken uns für Ihre Bewertung. Mit freundlichen Grüßen Hotel Hansehof

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wochenende in Hamburg
Das Hotel Hansehof in Hamburg ist in jeder Hinsicht hervorragend, seien es das Personal, die bequemen und angenehmen Zimmer, die Erreichbarkeit mit S- und U-Bahn sowohl vom Hauptbahnhof als auch vom Bahnhof Altona aus und natürlich die herausragenden Essensmöglichkeiten in der unmittelbaren Umgebung.
Stayed 2 nights in Oct 2023
Response from Hotel Hansehof on 7 Dec 2023
Wir bedanken uns für Ihre Bewertung. Mit freundlichen Grüßen Hotel Hansehof

6/10 Okay

Brita

Travelled with family
Es ist sehr sauber und das Personal freundlich.
Stayed 1 night in Oct 2023
Response from Hotel Hansehof on 7 Dec 2023
Wir bedanken uns für Ihre Bewertung. Mit freundlichen Grüßen Hotel Hansehof

8/10 Good

Norbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Hansehof on 7 Dec 2023
Wir bedanken uns für Ihre Bewertung. Mit freundlichen Grüßen Hotel Hansehof

8/10 Good

Geert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Preis leistungs verhältnis
Stayed 2 nights in Oct 2023
Response from Hotel Hansehof on 7 Dec 2023
Wir bedanken uns für Ihre Bewertung. Mit freundlichen Grüßen Hotel Hansehof

8/10 Good

ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Hansehof on 7 Dec 2023
Wir bedanken uns für Ihre Bewertung. Mit freundlichen Grüßen Hotel Hansehof

8/10 Good

Norbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für ein bis zwei Übernachtungen ok.
Das Zimmer war klein aber ok. Das Licht im Raum war zu dunkel, der Lüfter in der Toilette war sehr laut und sollte ersetzt werden, die Toilettentür könnte einen Tropfen Öl vertragen, denn sie quitschte sehr laut.
Stayed 1 night in Oct 2023
Response from Hotel Hansehof on 7 Dec 2023
Wir bedanken uns für Ihre Bewertung. Mit freundlichen Grüßen Hotel Hansehof