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Reviews of Berghof Graml

3 out of 5
Berghof Graml
Wiener Bundestr. 55, Hallwang, Salzburg

Reviews

7.0

Good

Rating 10 - Excellent. 29 out of 180 reviews" "
Rating 8 - Good. 70 out of 180 reviews" "
Rating 6 - Okay. 45 out of 180 reviews" "
Rating 4 - Poor. 24 out of 180 reviews" "
Rating 2 - Terrible. 12 out of 180 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, but no A/C
Great stay. The breakfast is good and the folks working there are really nice. The only downside is that there is no A/C, so we actually took the mattress out to the patio and slept outside. It was SO hot inside.
Stayed 3 nights in Aug 2018

10/10 Excellent

Ajit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful walks around the hotel area. Continently located near the public transport. Friendly and caring staff. very well managed family hotel
Stayed 4 nights in Aug 2017
Response from Lydi on 27 Aug 2017
Dear Ajit, Thank you so much for your great feedback! We really appreciate it. Kind regards, HotelGraml -Team

8/10 Good

lesley, england

Liked: Staff & service, property conditions & facilities, room comfort
Convenient location
Good location for salzburg and touring. Very friendly and helpful staff.
Stayed 11 nights in Jul 2017

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

4/10 Poor

Stephanie

Disliked: Staff & service, property conditions & facilities
Poor service and disappointing
Third stay here and it has worsened each time. Traffic meant that we arrived slightly later than anticipated. We had to go into the restaurant kitchen to hear from a very grumpy staff member that the key to our room was on the reception desk. Service for dinner was equally absent and our drinks were served by fellow customers - clearly regular visitors who were not sober but did their best to help. Despite it being summer season, we appeared to be the only overnight guests as there was only one table set for breakfast. I am pretty sure I know why. This is the last time we stay here.
Stayed 1 night in Jun 2017
Response from Lydi on 27 Aug 2017
Dear Stephanie, Your comment is really disappointing for us, as we receive different feedback from other guests. Our staff is always eager to help and cares about the guests. Sadly, you did not talk to the hotel staff. We always make the tables for breakfast according to the number of guests. Again- we would have liked to help you here as well. Kind regards, The Hotel Graml Team

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lovely staff, but the most uncomfortable beds I've ever slept on.

6/10 Okay

Hope

Liked: Cleanliness, staff & service, room comfort
Allergies or Asthmatics Beware
We had two adjoining rooms. One smelled like cigarettes and I wasn't sure if I could stay the whole night there. The rooms could use some remodeling, but the breakfast area was nicely updated.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff and terrific breakfast :-)
Clean. Good location to Salzburg. Friendly staff with a really good breakfast/impressive selection of fresh foods. My kids LOVED the hot chocolate - delicious! Upon checkout they handed us some delicious chocolates to take on our road trip. Kind people. The room was spacious and we were impressed with the view. Bathroom modern and renovated. The rooms need some updating too and the addition of tea/coffee making facilities and a small fridge would really make a better impression and we did miss having these features available. I'm sure they will be following up with room modernization soon enough though. The restaurant was affordable and good home food. YES, we would definitely stay there again. THANK YOU!! :-)

8/10 Good

Verified traveller

Family managing hotelcare very helpful. Good breakfast.

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, room comfort
Traditional Austrian Experience
We stayed one night. Overall the hotel and room had a very traditional and authentic Austrian feel which we liked. The staff were eager to help us find our way around town. As well, we were booked for 2 nights but they allowed us off the 2nd night when our plans changed, which was much appreciated. Would recommend expanding the breakfast menu. TV was very small, but you shouldn't be there for that reason anyway.

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no soap in the bathroom but the front desk was timely in getting some.

8/10 Good

Gustavo A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

David, Bavaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had spectacular views from room. Large spacious rooms. Restaurant & bar on site! Food was really good in Restaurant for dinner. There is a bowling alley on site too & we highly recommend playing a game or 4! For one hour of bowling for our family was around 10 euros! Great time! Staff was all friendly. Breakfast was typical German style & plentiful. Smoking is permitted in the restaurant & bar, so the whole hotel seemed to smell like cigarettes. Our room was on the top floor and Wifi was spotty for us. Stores are just up the road, along with a few other options for eating. Salzburg is just a few miles south of the hotel for all the wonderful culture there. But overall, we loved the hotel & would stay there again!
Response from Lydi on 11 Jul 2016
Dear Guest, Thank you very much for your wonderful feedback! The Hotel-Graml Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation for touring Salzburg with a car
If there is a car, this hotel is very good for touring Salzbourg. It takes about 20 minutes to go to downtown. However, Wifi is not so satisfactory even though it is free becuase it sometimes stops and disappears.
Response from Lydi on 12 Jul 2016
Dear Guest, We are glad that you enjoyed the stay at our hotel! Best regards, The Hotel Graml Team

8/10 Good

Jozef, Ljubljana

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay
We were looking for fair stay one night only. And we got it.

8/10 Good

BRADLY, phownix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very pleasant and comfortable room. Had access to a large patio. Huge room with a dining table and sofa. Great place to have access to Salzburg, Eagles Nest and more. Excellent breakfast. Hotel is family owned and it shows in the great service from all the staff. Would love to stay there again.
Response from Lydi on 11 Jul 2016
Dear Bradly, We love to hear that you liked our rooms! All the best, The Hotel Graml Team

8/10 Good

Anilkumar, Reading, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel near City Centre
A good comfortable hotel in nice surroundings and close to the Salzburg City Centre. Friendly staff and clean hotel with lovely continental breakfast served.

8/10 Good

DDL, Montgomery, AL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family hotel for an overnight while traveling
This hotel provides a good value for the price. It is particularly beneficial for large families. We obtained a large room with 1.5 bathrooms and seven beds for about 180 euros. As a family of six with mostly small children, this hotel provided a reasonable price in a safe are, with free parking and an Italian restaurant co-located on the property. Italian food tends to be popular with kids. Combined with Austrian beer, it has something for parents too.

8/10 Good

Elizabeth, Miami, USA

Liked: Staff & service, room comfort
Happy stay at Graml Hotel.
We came here thinking this was a hotel in town and found out it was out of the city limits even though it said to be about a few miles from city center. Regardless to it, we enjoyed greatly the bucolic scenery and the view of the Apls. Breakfast was really good and pleasantly served with real plates and utensils instead of disposables. Tables even had the number of out room on it. Hotel staff was really nice and helpful specially Silvia, the co-owner. Rooms and furniture could use a little update.

8/10 Good

Scott, Pasadena CA

Liked: Cleanliness, staff & service, room comfort
Nice smaller hotel. Free Parking
Stopped over for a night in transit, nice little hotel with a small and friendly staff. Attached restaurant and separate Pizzeria. We had dinner in the Pizzeria and it was good, nothing amazing but also not outrageous. Good price. Typical German hotel buffet breakfast and good WiFi.

8/10 Good

BH, USA

Liked: Staff & service, room comfort
Not sure why it has such bad reviews
When booking this hotel I was a bit nervous due to all the terrible reviews the hotel got. However we ere pleasantly surprised when arriving. Its a little outside the city but there is a direct bus that takes you to city center and train station, about 2,30 euro each way. Not bad at all! The front desk lady was extremely nice and helpful with all the tourist questions and info we asked about, breakfast was the normal european style, very good. Our room was nice, the only couple downsides I would comment about was it was a bit hot on the top floor, but we just kept our balcony door open and upon arriving we found hair all our bathroom floor and towels.. other then that it was great! I would recommend this hotel to family and friends

6/10 Okay

Verified traveller

Beware of cancellation date
Apparently booking via hotels.com results in a 7-day cancellation deadline instead of the usual 2 days. We realized this too late, and we had to pay a lot of money.

10/10 Excellent

vini, a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Staff very welcoming. Throughout the visit they were there for use. Rooms spacious modern and very clean. Definitely reconmend
Response from Jon on 8 Jun 2018
Dear Vini, Thank you so much for this excellent review! Kind regards, The Hotel Team

8/10 Good

Daniel jones, Germany

Liked: Cleanliness, staff & service, room comfort
Great staff. Nice good size family rooms, a bit dated but has a great pizzaria in the hotel.

10/10 Excellent

ROBERT TURNER, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Plenty of room for family travel. A little loud due to kids running the halls, but that's parent issue, not a hotel issue. Breakfast was very good. Relaxed environment. Short drive into Salzburg. WiFi limited to lobby area. Expanding WiFi would be our only suggestion.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Old Property
One Word: Dump

2/10 Terrible

Eunice, Aviano, Italy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience, Don't stay there!!!!!!!!!!!!!
I stayed 2 nights and it was a disaster. First night 20 teenagers stay in the top floor, they jumped and screamed all night long and played in the hallways, no managers after 9:00 pm so NOT very helpful . Second night, a crazy party at a club behind the hotel had the music at full blast. No sleep for the 2 nights..... Avoid this hotel, your savings in this hotel are not worth it !!!!! Dog fees are 20 Euro, they are not in the policy hotel.

2/10 Terrible

Avid Traveler, Santa Barbara County

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Not What It Appears To Be
This should not be listed as a three star hotel. Rooms were noisey and old. There was mold on the shower curtain. The staff glared and grunted their responses to questions posed. This is not a good option for stay outside of Salzburg for a holiday or sightseeing. The hotel is located right next to a very loud local roadway and the freeway, The hotel advertises a "balconey" with the room. The balcony is primarily for smoking and overlooks the road. The expedia ad gives one the impression that the hotel is quaint and picturesque. It is neither. The breakfast was okay, This hotel is overpriced for what you get.

4/10 Poor

Adam

Liked: Cleanliness
Disliked: Room comfort
Unbearably loud and hot
We were extremely dissatisfied with this hotel. It was above 90 degrees F the day we stayed and the hotel had no air conditioning or fans in the room. The rooms along the front of the hotel are hit by heavy road noise throughout the night. The only way the room was bearable temperature-wise during the night was to leave the door to the balcony wide open, which allowed all the continuous road noise in; closing the door and the room was far too hot.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
put of the way
it was nice place, except íi didn't tell you that there are stables under the rooms. You can hear the horses and smell them as well. Not much of a view from the room, but once outside, you see the beautiful mountains. The place was clean and we had a washer and dryer which came in handy.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel for the family
Very nice hotel. Room was perfect and the breakfast too.... :) Good Restaurant, the beer and Internet only downstairs :(. Staff doesn't speak any English, but it was not a very big problem.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and location
One of the most beautiful landscapes in the region. Very friendly personnel.

6/10 Okay

Verified traveller

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in country side
Its sometimes better to be away from the city and drive out to your hotel in the mountains where the local people live. just be carefull with buses itinarary since sometimes after evening they wont take you there and a cab is much more pricy. clean spacious and breakfast for nice price recommended!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Helle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig god service og hjælpsomhed - meget fin morgenmad. Rent og pænt og stort værelse.
Stayed 1 night in Aug 2021

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ho soggiornato presso questa struttura con il mio fidanzato per festeggiare il 31.12, la camera era ampia, il bagno spazioso, molto riscaldato, buona colazione continentale.
Stayed 2 nights in Dec 2019

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service
Note 8-9
Es hat uns sehr gefallen, das Hotel ist in die Jahre gekommen. Dusche müsste neu gemacht werden sowie die Zimmer auch, aber muss nicht unbedingt. Personal war sehr freundlich und hat uns alle Wünsche erfüllt. Dazu danke
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le camere sono silenziose e i letti comodi. I proprietari e il personali sono molto gentili
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Manglende information om morgenmad osv. I perioder ingen mulighed for købe noget på hotellet. Hotellet bruges til store kinesiske rejsegrupper og det virker som om de har 1. Prioritet. Prinsen er for høj, pga. standarden af værelset, service og morgenmaden.
Stayed 5 nights in Jul 2019

6/10 Okay

Mag. Gerd

Zwei Nächte, warum nicht?
Das Haus eignet sich sicherlich für einen Kurzaufenthalt; für einen längeren Urlaub würde ich es eher nicht in Betracht ziehen. Die (neuen) Eigentümer/Pächter sind einigermaßen bemüht, der Frühstücksraum wurde neu gestaltet, das Frühstücksangebot entspricht dem üblichen Standard (Kaffee ist ausgezeichnet!), unser Zimmer war sehr geräumig, auch ruhig (da nicht straßenseitig gelegen), aber natürlich merkt man ihm sein Alter an.
Stayed 2 nights in Aug 2018

8/10 Good

David

bonne prestation
très vaste chambre avec balcon. Petit déjeuner très honorable. Personnel agréable
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Ich würde wohl wieder buchen
Das Hotel hat dem Charm der 80er, wobei einige Zimmer moderner, bzw renoviert erschienen, unseres leider nicht. Service ( bei einer Problembehebung) und Frühstück waren aber sehr gut.
Stayed 2 nights in Jul 2018

8/10 Good

hong

Liked: Staff & service
Disliked: Property conditions & facilities
老酒店，一家人的房间完完全全是拼凑起来的，可能房间不适合一家四口。床单和被套太旧，床睡得不舒服。
Stayed 2 nights in Jul 2018

10/10 Excellent

Yookyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아기자기하고 아름다운 호텔
숙소가 엄청 넓고 테이블과 의자도있어 편했음 3~5분정도 걸어가면 대형마트있고 호텔 바로앞에 버스 정류장이있어서 관광지 다니기도 편리함 호텔 1층 식당 아주머니가 엄.청 친절하심 직접만든 티라미슈 대박이고 알리오올리고 꼭 드세요 조금 짜긴한데 최고였습니다
Stayed 3 nights in Jul 2018

8/10 Good

wai cheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
向馬路的房間會太嘈！
Stayed 4 nights in Aug 2018

8/10 Good

Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities
Gerne igen.
Brugte hotellet som udgangspunkt for et 3 dages ophold i Salzburg. Eneste minus ved det værelse vi havde var, at det er fra engang i 80’ne. Dog rent og pænt. Men man skal stå i badekarret for at benytte bruseren og stidig slås man med bruseforhænget som klæber til en. Wifi er gratis men rækker ikke inde på værelset. Busser direkte til centrum der holder lige uden for hotellet, så man slipper for parkeringskaos. Den Italienske restaurant som hører til hotellet er absolut et besøg værd. Fantastisk mad og betjening til en meget fornuftig pris. Vi var 2 voksne og 2 teens på 15 og 16 kommer helt sikkert der igen hvis turen går forbi Salzburg en anden gang.
Stayed 2 nights in Jul 2018