Room, 2 Double Beds, Harbour View | View from room

Reviews of Hotel Halifax

3.5 out of 5
Hotel Halifax
1990 Barrington St, Halifax, NS

Reviews

8.2

Very good

Rating 10 - Excellent. 1659 out of 3688 reviews" "
Rating 8 - Good. 1149 out of 3688 reviews" "
Rating 6 - Okay. 491 out of 3688 reviews" "
Rating 4 - Poor. 250 out of 3688 reviews" "
Rating 2 - Terrible. 139 out of 3688 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Govardhan Sai Venkat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel wifi sucks. It disconnects all the time. Very hard to work with the wifi. Parking costs average of $35 per day whereas other hotels such as Marriott, 4 seasons are offering free parking. If you take your car out of the parking you may not get parking again. So I had to leave my rental car in the parking and had to take Uber which is waste of money.
Stayed 3 nights in May 2024

8/10 Good

Katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in May 2024

4/10 Poor

Lee

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Service was poor. Front desk check-in was snarky, and parking was aweful. $26/night for a parkade with a broken elevator (same price to park in their outdoor lot). Rooms are outdated but clean - hard to regulate temperature and it was kept at 15C.
Stayed 1 night in May 2024
Response from Guest Services on 27 May 2024
Dear Lee, Thank you for your feedback. We apologize for the issues you experienced during your stay, particularly with our front desk service and parking facilities. Your comments regarding the room temperature and outdated decor have been noted. We strive to improve and will address these concerns promptly. We hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Douglas, North York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LIked the location, cleanliness and friendliness/helpfulness of the staff
Stayed 3 nights in May 2024

6/10 Okay

Esmé

Travelled with family
Liked: Cleanliness, amenities
Pros: -easy to get to, -close to everything downtown, -fast check-in and check-out, -decent customer service, -gym was small but convenient, -delicious chocolate banana dessert at hotel's resto, -was allowed to borrow a microwave in our room for a few days Cons: -elevator wait line and time every time you want to leave the hotel or get to your room (slow), wish there were stairs. -no label on room phone to know how to contact front desk, cleaning lady didn't know either, so had to walk there. *Listed as smoke-free hotel, but clients are allowed to smoke on their balconies which are right next to your doors/balconies, so if you want fresh air, you can't have it (that was the biggest disappointment)* -some minor things weren't clean in room (hair and smudges on walls & ceilings in bathroom)
Stayed 3 nights in May 2024

10/10 Excellent

Suzanne, Navan

Travelled with family
Liked: Cleanliness, staff & service
Once again, the staff is exemplary. Efficient, helpful and effective. I will return to this Hotel, even though it requires much updating in the rooms and public spaces. Nothing beats the quality of service provided by the hotel staff!
Stayed 1 night in May 2024
Response from Guest Services on 27 May 2024
Thank you for taking the time to provide us with your feedback, Suzanne. We are glad that you enjoyed your stay with us and the service you received. We take pride in providing our guests with the care and attention that they deserve and are happy that it shows. We hope to see you again soon.

4/10 Poor

Bernard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old and dated. Ice machine on our floor wasnt working. Went to another floor and the ice machine wasnt there.
Stayed 1 night in May 2024

4/10 Poor

TARUN

Travelled with family and small children
Disliked: Cleanliness, amenities
Rooms were not as expected.
Stayed 1 night in May 2024
Response from Guest Services on 27 May 2024
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations.

10/10 Excellent

Bradford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in May 2024
Response from Guest Services on 27 May 2024
Thanks for the feedback, Bradford. We are glad you enjoyed our central location.

8/10 Good

Vic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in May 2024
Response from Guest Service on 27 May 2024
Hello Vic, thank you for your survey!

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
People are awesome there!!
Stayed 1 night in May 2024

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with exceptional staff, very convenient location. Really like the water bottle filling stations. AC unit a little noisy
Stayed 1 night in May 2024
Response from Guest Services on 26 May 2024
Dear Ronald, Thank you for your kind words and valuable feedback. We're delighted you enjoyed our staff and location, and appreciate your mention of the water bottle filling stations. We apologize for the noise from the AC unit and will address this promptly. We look forward to welcoming you back soon.

10/10 Excellent

Suzanne, Navan

Travelled with family
Liked: Cleanliness, staff & service
Great location. Staff is brilliant, very helpful and friendly. Hotel is looking very tired. Full facelift needed to brighten it up.
Stayed 2 nights in May 2024
Response from Guest Services on 26 May 2024
Hello Suzanne, Thank you for your kind words about our location and staff. We appreciate your feedback regarding the hotel's condition and are pleased to inform you that we have plans for renovations to enhance our facilities. We hope to welcome you back soon to experience these improvements.

8/10 Good

Barbara

No shower cap or stir sticks for coffee.
Stayed 1 night in May 2024
Response from Guest Services on 26 May 2024
Hello Barbara, Thank you for your feedback. We apologize for the inconvenience regarding the shower cap and stir sticks. Your comfort is important to us, and we will ensure these items are available in the future.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on 27 May 2024
Thanks for the rating, Michael.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great location and friendly service. Would stay again
Stayed 4 nights in May 2024
Response from Guest Services on 26 May 2024
Hello Robaert, Thank you for your kind words! We're delighted you enjoyed our cleanliness, location, and service. We look forward to welcoming you back soon.

4/10 Poor

Conrad

Disliked: Cleanliness, staff & service
Pretty poor experience at the Hotel Halifax. Stayed for 4 nights and housekeeping didn’t clean the room once. Also they “validate” your parking then hit you with a bill at the end of your stay for $30 per night. No breakfast included either and it’s about $25 plus tax for it. Tons of construction around the building which impacts walkability.
Stayed 4 nights in May 2024
Response from Guest Services on 26 May 2024
Hello Conrad, thank you for taking the time to share your valuable feedback. It has come to our attention that the service you received during your recent stay did not meet your expectations. For this, we sincerely apologize. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Halifax.

10/10 Excellent

Nermen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean and very friendly staff
Stayed 3 nights in May 2024
Response from Guest Services on 26 May 2024
Hello Nerman, thank you for your kind words! We're delighted to hear that you found our hotel convenient, clean, and our staff friendly. We look forward to welcoming you back soon.

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to just about everything you could need
Stayed 1 night in May 2024
Response from Liudmyla on 26 May 2024
Dear Peter, it was a pleasure to have you with us at the Hotel Halifax. We are glad to hear that our location was suitable for you. We hope to see you again.

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like how close the hotel was within walking distance of the boardwalk and the citadel.
Stayed 3 nights in May 2024
Response from Liudmyla on 26 May 2024
Dear Debora, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Hotel Halifax.

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable; good shower pressure. Bathroom faucet water flow was weak. Requested a half hour extension to check out time and was denied. Overall, a decent hotel experience.
Stayed 1 night in May 2024
Response from Guest Services on 25 May 2024
Thank you for sharing your feedback about your recent stay at the Hotel Halifax, Andy. We're glad you found the hotel clean and comfortable, but we apologize for the issues with the bathroom faucet and the check-out extension request.

8/10 Good

Daryl

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Easy in and out parking. Convenient location. Older hotel that could use some upgrades, especially the bathroom.
Stayed 3 nights in May 2024
Response from Guest Services on 25 May 2024
Thank you for sharing your feedback about your recent stay at the Hotel Halifax, Daryl. We're pleased you found the parking and location convenient, and we appreciate your comments regarding the need for upgrades, especially in the bathroom.

10/10 Excellent

Jayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on 26 May 2024
Hello Jayla, thank you for your survey!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 3 nights in May 2024
Response from Guest Services on 25 May 2024
Thank you, Sarah! We're delighted to hear that you enjoyed our great location and experienced friendly staff during your stay at the Hotel Halifax. We appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

LeeAnne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to hospital and affordable.
Stayed 2 nights in May 2024
Response from Guest Services on 25 May 2024
Thank you for your review, LeeAnne. We're pleased to hear that our location and affordability met your needs during your stay. If you ever find yourself needing accommodations near the hospital again, we'd be delighted to welcome you back to the Hotel Halifax.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in May 2024
Response from Guest Services on 25 May 2024
Thank you for your feedback, Robert! We're delighted to hear that you enjoyed our hotel's location. If there's anything else we can do to enhance your experience during future visits, please don't hesitate to let us know. We look forward to welcoming you back to the Hotel Halifax soon!

10/10 Excellent

Mary, Portage la prairie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great area so close to everything. Checked in and the staff could not have been more helpful. The 2 ladies that helped us were awesome.
Stayed 1 night in May 2024
Response from Liudmyla on 24 May 2024
Dear Mary, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Hotel Halifax. We are looking forward to see you again.

8/10 Good

Paula, Cornwall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The only complaint is they send you an email about the parking availability. It’s only paid if you have it included in your rental.
Stayed 1 night in May 2024
Response from Liudmyla on 24 May 2024
Dear Paula, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Hotel Halifax.

8/10 Good

Chrissy

Good
Stayed 1 night in May 2024
Response from Liudmyla on 24 May 2024
Dear Chrissy, Thank you for staying at the Hotel Halifax and we hope you choose to create more memories here whenever your travels bring you back to Halifax.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot
Stayed 1 night in May 2024

10/10 Excellent

John, Timberlea

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place convenient
Stayed 1 night in May 2024
Response from Guest Services on 25 May 2024
Thank you, John! We're thrilled to receive your 5-star rating. If you have any further comments or suggestions, please feel free to share. We hope to have the pleasure of welcoming you back to the Hotel Halifax in the future!

10/10 Excellent

Glenn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Thank you!
Stayed 2 nights in May 2024
Response from Guest Services on 25 May 2024
Thank you for your positive feedback, Glenn! We're thrilled to hear that you had a great stay with us. If you ever find yourself in Halifax again, we'd love to welcome you back to the Hotel Halifax!

8/10 Good

maureen

Liked: Cleanliness, staff & service, amenities
Needs updating, beds are uncomfortable, furniture worn Liked end room with 2 windows over harbour
Stayed 3 nights in May 2024
Response from Guest Services on 23 May 2024
Thank you for your feedback, Maureen. We're glad you enjoyed the end room with harbor views and appreciate your comments on areas needing updates, which we'll address to improve our guests' comfort.

10/10 Excellent

Yamikani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service overall
Stayed 1 night in May 2024
Response from Guest Services on 21 May 2024
Hello Yamikani, Thank you for your kind words! We're delighted to hear that you enjoyed our service. We look forward to welcoming you back soon.

8/10 Good

Jeannette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We called Hotel Halifax home for three days and it was great. We were close to everything. Staff was quite helpful.
Stayed 3 nights in May 2024
Response from Guest Services on 21 May 2024
Hello Jeannette,Thank you for choosing Hotel Halifax for your stay! We're delighted to hear you enjoyed our convenient location and found our staff helpful. We look forward to welcoming you back in the future.

2/10 Terrible

Phuong Khanh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked a 3-night stay in 2 rooms and we found a bug/roach on one of the beds the second night. We called down to front desk and asked to be moved to another clean room. Front desk team/manager not only did not extend any apologies, but also was very slow to find a solution. They said the hotel was so out for the night and they can either move one of our rooms to Barrington Hotel or move the next night (cant still believe they could ask us to stay the night in the room with a bug on the bed). We then asked to be moved both rooms to Barrington that night since we stayed as a family. After nearly one hour, the manager managed to find us two rooms at Barrington Hotel and we packed our stuff and walked to the other hotel at 10pm (which was very inconvenient and hotel never initiated to assist us with luggage) Pros: good location, hotel connects to Scotia Square with skywalk to nearby areas and waterfront. Cons: rooms are quite old, smell very moist and loud AC. Customer service is not the greatest, therefore will not return here.
Stayed 3 nights in May 2024
Response from Guest Services on 21 May 2024
Dear Phuong Khanh,Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced and regret that our response did not meet your expectations. This is not the standard of service we strive to provide.Please know that we take your concerns seriously and will address them promptly to improve our guest experience. We are also reviewing our procedures to ensure better responsiveness and support in the future.We appreciate your comments about our location and connectivity, and we are committed to making necessary improvements to our facilities and service. We hope you will consider giving us another opportunity to better serve you in the future.

8/10 Good

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on 21 May 2024
Hello Kathleen, thank you for your survey!

8/10 Good

AMY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and everything was walkable from the hotel
Stayed 1 night in May 2024
Response from Guest Services on 21 May 2024
Hello Amy, Thank you for your feedback! We're delighted to hear that you enjoyed the tranquility and convenient location of our hotel. We look forward to welcoming you back soon.

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, close to things we wanted to do, convenient parking
Stayed 1 night in May 2024
Response from Guest Services on 21 May 2024
Thank you, Krista, for your fantastic feedback! We're thrilled to hear that you found our staff friendly, rooms clean, and our location convenient for your activities. We hope to welcome you back for another enjoyable stay soon!

8/10 Good

Boris, Ottawa

Liked: Staff & service
Stayed 3 nights in May 2024
Response from Guest Services on 22 May 2024
Thank you for your survey Boris.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view. I hada room with Harbour View.
Stayed 6 nights in May 2024
Response from Guest Services on 21 May 2024
Thank you, Sharon, for your excellent rating! We're delighted to hear that you enjoyed the beautiful harbor view from your room. We hope to welcome you back for another wonderful stay soon!

10/10 Excellent

Natacha Sylvie, Kapuskasing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff. Awesome downtown location close to the harbour and the attached “mall” was handy for quick bites at the many options available. Plenty of parking too!
Stayed 5 nights in May 2024
Response from Liudmyla on 26 May 2024
Dear Natacha, Thank you for staying at the Halifax Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Halifax.

10/10 Excellent

Faneeza

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the waterfront and center of downtown!
Stayed 3 nights in May 2024
Response from Guest Services on 21 May 2024
Thank you, Faneeza, for your stellar review! We're thrilled that you appreciated our convenient location near the waterfront and downtown center. We look forward to welcoming you back for another fantastic stay with us!

6/10 Okay

Lydia

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Guest Services on 21 May 2024
Hello Lydia, thank you for your survey!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Convent to the Scotia Bank Centre and shopping area
Stayed 1 night in May 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, clean and quiet.
Stayed 1 night in May 2024
Response from Guest Services on 21 May 2024
Thank you, Karen, for sharing your positive feedback! We're delighted to hear that you enjoyed our central location and found your stay clean and quiet. Your satisfaction is our priority, and we hope to welcome you back for another wonderful stay in the future!

10/10 Excellent

Eileen A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice. Rooms were clean. Asked if they had a microwave in the lobby, instead they brought one up to my room! Thank you!
Stayed 1 night in May 2024
Response from Guest Services on 21 May 2024
Thank you, Eileen A, for your kind words! We're thrilled to hear that you had a pleasant experience with our staff and that your room met your expectations. It was our pleasure to accommodate your request for a microwave in your room. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon!

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The place was great for the price. The rooms however look abd feel dated, walpaer lifting from the wall, loose carpet and worn furnishings. The staff however were amazing.
Stayed 1 night in May 2024
Response from Guest Services on 21 May 2024
Thank you, Christina, for sharing your experience. We're delighted to hear that you found value in your stay and that our staff left a positive impression. We appreciate your feedback regarding the room condition and will address these areas for improvement. We hope to have the opportunity to welcome you back in the future and provide an even better experience.

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and easy to access top attracrions but the view is very industrial.
Stayed 1 night in May 2024
Response from Guest Services on 21 May 2024
Thank you for your feedback, Dorothy. We're glad to hear that you found our hotel clean and conveniently located near top attractions. We appreciate your comment about the view, and we'll take it into consideration for future improvements. If there's anything else we can assist you with, please feel free to reach out. We hope to welcome you back again soon!

8/10 Good

Bruce, White Rock

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location to explore Halifax. Lots of construction in the neighborhood.
Stayed 2 nights in May 2024
Response from Guest Services on 21 May 2024
Thank you for your review, Bruce. We're delighted to hear that you enjoyed our convenient location for exploring Halifax. We apologize for any inconvenience caused by the construction nearby and appreciate your understanding. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.