Pros:
-easy to get to,
-close to everything downtown,
-fast check-in and check-out,
-decent customer service,
-gym was small but convenient,
-delicious chocolate banana dessert at hotel's resto,
-was allowed to borrow a microwave in our room for a few days
Cons:
-elevator wait line and time every time you want to leave the hotel or get to your room (slow), wish there were stairs. -no label on room phone to know how to contact front desk, cleaning lady didn't know either, so had to walk there. *Listed as smoke-free hotel, but clients are allowed to smoke on their balconies which are right next to your doors/balconies, so if you want fresh air, you can't have it (that was the biggest disappointment)*
-some minor things weren't clean in room (hair and smudges on walls & ceilings in bathroom)