Reception hall

Reviews of Classic Hoang Long Hotel

3 out of 5
Classic Hoang Long Hotel
25 Tran Quang Khai Street, Hong Bang District, Hai Phong

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 37 reviews" "
Rating 8 - Good. 15 out of 37 reviews" "
Rating 6 - Okay. 9 out of 37 reviews" "
Rating 4 - Poor. 4 out of 37 reviews" "
Rating 2 - Terrible. 3 out of 37 reviews" "

7.4/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Wilson

Travelled with group
Liked: Staff & service
Value for money.
Hotel was what we expected of 3 stars. The room size was ok, the mattress a bit hard and the heater is like not functioning as intended. Hot water needs to let the water run for 10 mins before it got heated. The receptionist was friendly and helpful and helped to prepare our breakfast for takeaway as we have to check out before 6am (bf starts at 630am). There are restaurant and street food surrounding the hotel. Overall the hotel is value for what we paid for.
Stayed 1 night in Feb 2020

8/10 Good

doug

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Suitable hotel for a day trip to Cat Ba
Good location for restaurants and a 15 minute walk to the ferry for Cat Ba island. Requires a very inexpensive taxi from bus station. Room had a fridge and TV, a very large bathroom. No dual voltage point/socket. Apparently, many Asians believe that a firm bed is good for the posture. Be advised that this belief is religiously respected at this hotel. Imagine a bed sheet on concrete and you will come close to appreciating the mattress. Excellent hotel but mind the mattress.
Stayed 2 nights in Dec 2019

10/10 Excellent

Que

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Staff accommodate to our request. It would be better if staff can converse in English
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
If you absolutely had to be in Hai Phong which has nothing to offer I guess the location was as good as many others . The hotel its self may once long ago have been ok . Now it has had little maintenance , lights , toilet flush broken .NO HOT WATER , EVER . Mattress like concrete . The amenities claimed such as restaurant ., spa sauna , various English language news tv programs , no longer exist .No staff , bar Ms Huong , who is fabulous & does her best in difficult circumstances , spreak any English at all . Hotel policy is to keep a day of rent even though we left because of poor facilities. The hotel is vastly overpriced for the standards they keep . KEEP LOOKING .
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
This property is like a museum - it has it all the collection of Bonsia plants , statues , aquarium, bonds not to mention a collection of animals in the basement ( dog , birds, and some really out of this world collection of everything this Hotel owner could get his hands on) almost forgot to mention the paintings and historical items dating back to 500 BC. A collection of Crystals and an endless list of other , The room was the worse I have stayed in a long time, but the other attractions made it a great experience - didn't have to go far to enjoy so much
Stayed 1 night in Apr 2019

8/10 Good

Neil

Liked: Cleanliness
Good value
The hotel is simple, clean and good value. Beds are pretty firm; and breakfast is Vietnamese and Chinese food plus cooked eggs, bacon and bread/toast.
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

2/10 Terrible

Vincent

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

Kev, Sydney

Just OK for the price.
Easy walking to shops and markets. Hotel has seen better days. You couldn't accuse the staff of being exuberent.
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good value
Accommodation was fine though service at reception desk was less welcoming (probably limited by lack of English).
Stayed 11 nights in Nov 2017
Response from Ms Huong on 11 Dec 2017
Thank you for your comments, Hope to receive your cooperation Best regards

8/10 Good

David

Liked: Cleanliness, room comfort
Stayed 10 nights in Nov 2017

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Ok given limited options
The hotel was ok. It was about a 10 min walk to the port, which was its main draw. Staff english was so-so, and so wasnt very helpful in getting more info about the ferry. Breakfast was advertised at 6am, but when we got there at 6:30, they were clearly not ready for us. Room was clean and comfy, but the bathroom was very dimly lit, which was weird.

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hoanglong15
excellent
Response from Ms Huong on 8 Aug 2015
Dear Sir, thank you so much, hope to see you come back with us again

8/10 Good

Wayne, Melbourne, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable and quiet.
Large hotel close to market and main boulevard. Room very comfortable. Hotel was quiet. Seems to be a fascination with nude women with pictures & statues everywhere.
Response from Ms Huong on 8 Aug 2015
Dear Sir Thank you for your comment

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Room conditions need to be improved
Walk up stair to get to lobby & no bellboy . Room was too small for twin bed.

8/10 Good

Il Sang

Stayed 2 nights in Sep 2022

4/10 Poor

HIROTAKA

Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Verified traveller

베트남 로컬 호텔 다운 곳입니다. 17층까지 있는 높은 빌딩이서 전망은 좀 괜찮습니다. 건물이 오래되어서, 내부는 좀 그렇습니다. 출장으로 하루 잠시 머물어서.. 참을만 했습니다. 와이파이는 느린편이고, 조식은 17층 레스토랑에서 먹는데, 쌀국수와 서양식이 같이 나옵니다. 음식은 Soso..
Stayed 1 night in Nov 2018

8/10 Good

JAE YOUNG

위치는 좋와요 그럭저럭 숙박할만 합니다
Stayed 4 nights in Aug 2018

8/10 Good

Peter

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2018

6/10 Okay

THO

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2017

8/10 Good

Ki Woo

Liked: Staff & service, property conditions & facilities, room comfort
조용하고, 편안했다
Stayed 2 nights in Oct 2017
Response from Ms Huong on 5 Dec 2017
Thanks for your feedback Hope to see you come back our hotel again Take care

4/10 Poor

HUNG-HSIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
3星級的飯店, 房間品質只有 2星而已吧, 該重新裝橫了吧
3星級的飯店, 房間品質只有 2星而已吧, 該重新裝橫了吧
Stayed 1 night in Jun 2017

4/10 Poor

gwang soon

Disliked: Staff & service
숙소는 괜찮았으나 문제는 조식 이었습니다. 직원들 복장도 불량이고 음식도 먹을것없는 식사였습니다.

6/10 Okay

ILHWAN

적당한 호텔
적당 했습니다.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel de l'hôtel était très compétent, ils nous ont envoyé un taxi à l'aéroport, tout a été très simple pour cette soirée de transit.

4/10 Poor

Tommy, N

Disliked: Staff & service, property conditions & facilities, room comfort
Något slitet hotell
Dålig säng och mögellukt på rummet, bra centralt läge.

8/10 Good

JIN HYEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Erico

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
도심에 가까우나 방음이 좀 안 되는 듯.
하이퐁의 도심인 디엔비엔푸 거리에 가깝고 하노이성당에서 한 블럭 떨어져있어 걸어다니기에 편한 곳이다. 호텔은 지은지 오래되었고 방으이 잘 되지 않는 듯 좀 시크러웠다.

6/10 Okay

Sven, Großröhrsdorf

Liked: Cleanliness, property conditions & facilities
Für einen Kurzaufenhalt ist das Hotel ok.
Hotel diente als Zwischenstopp. Personal war sehr freundlich. Frühstück war local, hat jedoch sehr gut geschmeckt. Restaurants waren in der näheren Umgebung vorhanden.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
中国の田舎のホテルの様な雰囲気です。 二度と泊まりたくはありません。

6/10 Okay

JAESOO, 한국

Disliked: Property conditions & facilities, room comfort
클레식 호앙 롱 호텔
도심에 있어 소음이 많고, 시설은 낡소 붚편했음. 난방이 공급되지 않아 밤에는 추웠음.