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Starcity Halong Bay Hotel

3.5 star property
Comfortable Ha Long hotel in Bai Chay with free breakfast

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Starcity Halong Bay Hotel

Front of property – evening/night
Outdoor pool
Superior Twin Room, 2 Single Beds | Minibar, in-room safe, blackout curtains, free cots/infant beds
Buffet
Interior entrance
Reviews
6.6

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
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Room options

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View | Minibar, in-room safe, blackout curtains, free cots/infant beds

Deluxe Room, 1 King Bed, Bay View

Highlights

Air conditioning
Free cots/infant beds
Blackout curtains
Minibar
Free bottled water
Electric kettle
In-room safe
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Room amenity

Superior Twin Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Blackout curtains
Minibar
Free bottled water
Electric kettle
In-room safe
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite | Room amenity

Executive Suite

Highlights

Air conditioning
Free cots/infant beds
Blackout curtains
Minibar
Free bottled water
Electric kettle
In-room safe
  • 58 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Bay View

Room amenity

Deluxe Twin Room, 2 Single Beds, Bay View

Highlights

Air conditioning
Free cots/infant beds
Blackout curtains
Minibar
Free bottled water
Electric kettle
In-room safe
  • 30.0 sq m
  • Bay view
  • Sleeps 4
  • 2 Single Beds

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Frequently asked questions

Does Starcity Halong Bay Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much is parking at Starcity Halong Bay Hotel?

Self-parking is free at this property.

What time is check-in at Starcity Halong Bay Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Starcity Halong Bay Hotel?

Checkout is at noon.

Where is Starcity Halong Bay Hotel located?

Located in Bai Chay, this hotel is within a 10-minute walk of Sun Square, Sun World Ha Long Park and Bai Chay Beach. Queen Cable Car and Bai Chay Market are also within 1 mile (2 km).

Starcity Halong Bay Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 25 reviews" "
Rating 8 - Good. 7 out of 25 reviews" "
Rating 6 - Okay. 12 out of 25 reviews" "
Rating 4 - Poor. 4 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

7.6/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Tomasz

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is old with outdated bathroom with a disgusting & moldy shower curtain. Bed and pillow very firm - felt like sleeping on a floor. Receptionists are friendly, but barely speak English, which caused some issues with our airport transportation booking.

6/10 Okay

Max

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Misleading
Pros: Beautiful spacious rooms with king size beds. Cons: Hotel advertised that they had a spa and fitness facility. Their staff old me it was closed When I asked where it was. When I looked for it and couldn't find it they then told informed me they didn't have one.... very dissapointing. Location is terrible, surrounded by a shanty ghetto.

4/10 Poor

Gianni, Vina del Mar, Chile

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not much to do
I book the hotel since there was a SPA and a pool, well none of them where working [Don't know if Hotels.com or hotel not showing the right information] I went in low season and really there is no need to stay in Halong Bay, I would recommend to take a tour from Hanoi [day trip, 1 night or 2 in the Boats]. There is no much to do and the closer airport is 2-3 hrs away [around 50-60 USD] Definitely I recommend the Halong bay experience in the ocean, but in the city not much to do

8/10 Good

b.bowker, catba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not much here
staff were excellent and the rooms and restaurant were great but halong itself is very dull with absolutely nothing to see or do.

6/10 Okay

Jojo260, Vietnam

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Poor service
The service was not great. With a couple of incidents making this hotel the worse one we stayed in during our trip x

6/10 Okay

mmxxii, SLC, UT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not bad but stop acting 5 star
hotel is not as big a deal from the main road and "beach" as others said. the hotel was good, the pool is an after thought that is in fact out front/side of hotel but we enjoyed it very much. maybe just because we are experienced travellers and and are grateful when we have things like a pool and an excellent view from what you paid (not allowed to say how much but it was great) The people in Halong area were not at all nice and I would not go back to the area at all. wish I had just been happy seeing pics of it for all the hassle getting there and back (not an easy ride there on shared mini-bus)

10/10 Excellent

Rosie Lee, Coventry, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Really great stay! Room a lot bigger than we thought! Service was great! Rooms cleaned daily, bath robes, slippers etc. Surrounding area has everything you need at all different price ranges. Night market and beach are less than a minute walk from hotel and there are plenty of tour places around with the boat port (where the bay tours lead from) is within walking distance too. Definitely recomend!

8/10 Good

Vin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at Starcity
Hotel location was great but not beside of the main road. Need to walk in around 5 mins and walking distance to Halong night market. Service was excelent and friendly staff.

8/10 Good

Andy, Thailand-Germany

Liked: Cleanliness, staff & service, room comfort
Friendly Hotel, good for one night
Starcity shares the problem of the whole region: Nobody will stay there longer than two nights - people visit Halong Bay on boat cruise (1 or two nights) and have one overnight stay before or after the cruise. Starcity is nice and rather well located, as a taxi can bring you anywhere you like. Breakfast was ok, but not very western, as they accomodate 95% Chinese and other Aseans. But a backpacker can easily survive - rooms are big enough, the view is ok (if the weather is on your side), staff is friendly (but speaks no English) and the restaurant in the hotel and all restaurants around the hotel are good and cheap. Starcity has got the charme of the seventies, but this common to almost all hotels in the area. Tourism industry has changed the flair over the years. Finally, we can recommend it and would come back.

6/10 Okay

Chen, Singapore

Location is alright only
Hotel is in a small road with piece of empty land in front of it. Still relatively close to night market. Pool pictures on website are so deceiving, its a standalone outdoor pool by the side of the carpark. Breakfast is acceptable. Hotel mainly catered for tour groups.