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Amazing cruise - safe, clean, luxury and felt very spoilt and looked after.
Food was delicious and plentiful.
The staff went out of their way to look after us.
What a treat to experience the bay this way.
Can’t fault the cruise or the staff who were brilliant..
But if you get up early to marvel at the views of a world UNESCO heritage site your going to be extremely disappointed and annoyed to see a HUGE amount of floating rubbish deposited by boats of all kinds including the boats that brought you there..!!
We did see one small boat attempting to clean up some rubbish with a small net with very little impact.
Please Vietnam look after your UNESCO site a lot better than you are.
Michael
Stayed 2 nights in Apr 2024
Response from Paradise Grand Cruise Team on 2 May 2024
Dear Mr. Michael,Thank you for sharing your experience with us. We truly appreciate your kind words about the cruise and the brilliant staff.We are genuinely sorry to hear about the disappointment and frustration you felt upon encountering a significant amount of floating rubbish in the area. We share your concern, and we understand the importance of preserving and protecting this iconic location.We will certainly address this issue with the relevant local authorities and work towards ensuring better protection and preservation of the area. Your feedback is extremely valuable, and it will help us in advocating for the responsible management of this UNESCO site.We hope that we will have the opportunity to welcome you back in the future to experience a more positive and pristine environment at this remarkable location. Thank you for choosing to cruise with us!Best regards,
10/10 Excellent
Samantha
24 Feb 2024
Samantha
Stayed 1 night in Feb 2024
Response from Paradise Grand Cruise Management Team on 28 Feb 2024
Dear Valued Guest,Thank you so much for your genuine feedback about your experience on our cruise!We are delighted to know that you had a satisfactory experience.We hope to see you again in Vietnam for another amazing experience in our country.Best regards,
Response from Paradise Grand Cruise Team on 12 Jan 2024
Dear Ms. Abby,Thank you so much for your positive feedback.We're glad to know you enjoyed the cruise.Hope we'll have another chance to welcome you back soon.All the best.
Response from Paradise Grand Cruise Team on 20 Nov 2023
Dear Madame,We're grateful for your positive feedback on your experience with our cruise. We hope we have more opportunities to welcome you back to Vietnam in the near future.We wish you all the best.