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Reviews of Hotel Gwalior Regency

3.5 out of 5
Hotel Gwalior Regency
Near new bus stand, Gwalior

Reviews

5.4
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 3 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

7.2/10

Cleanliness

6.4/10

Staff & service

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Ashish

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Lizards in the rooms
The rooms with double beds were very limited. We as a family had to adjust in twin beds. The tiled floor had cracks. The area next to the room was not very clean. I think it belonged to house keeping department. Worst of all, there was a lizard in the bathroom! We had also checked a suite, that too had a lizard.
Stayed 3 nights in Aug 2022

8/10 Good

Abhinav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveller

Stayed 4 nights in Jul 2019

8/10 Good

S, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Nice staff. Food was great. In the central of Gwalior.
Stayed 4 nights in Oct 2018
Response from Manager on 9 Nov 2018
Dear Sir, Thank you so much for your valuable feedback!! We will wait for your future visit to serve you even better :)

8/10 Good

TS, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean rooms
This was a very enjoyable stay. The rooms are very comfortable and clean, and the shower is fantastic. The staff is very cordial and helpful. They made great arrangements for car transport and went beyond the call of duty to ensure that we had a good stay. Highly recommended.
Stayed 4 nights in Jan 2018
Response from Anshita on 19 Jan 2018
Thank you for the valuable feedback! We will look forward for your future visit to serve you better :)

2/10 Terrible

dario

Disliked: Staff & service
a place to avoid
let's start from the restaurant: menu a la carte: we ordered 2 soups: after 5 minutes they answered: not available, so we passed to the main course: we asked meat (mutton), again the answer "not available": we went out to an other restaurant. Breackfast: totally unsufficient: better to avoid. last: on checking out they asked to pay the breakfast, that was already paid....
Stayed 1 night in Feb 2020