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Reviews of Kiranshree Grand

5 out of 5
Kiranshree Grand
New Airport Road, SOS Road, Opposite SOS Children's Village, Guwahati, Assam

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 19 reviews" "
Rating 8 - Good. 4 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 3 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Peter

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
😕
Stayed 2 nights in Jan 2024

10/10 Excellent

Suhas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the airport, wonderful staff and the restaurant on the property has good food. The rooms are spacious and the views from the property are peaceful.
Stayed 1 night in Nov 2023

8/10 Good

Prasenjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Blaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff and comfortable room accommodations. Gym and Spa were great also (had a massage that was wonderful).
Stayed 1 night in Oct 2023

4/10 Poor

Rakesh, CEDAR PARK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was noisy all night, may be some construction going on. There was no hot water in shower. Shower screen didn’t work.
Stayed 1 night in Sep 2023

10/10 Excellent

Larry S

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Loved it, with one small hiccup
The first night dinner buffet was a fiasco, with staff scrambling to fill the food area. Also no napkins, uncleaned place mats. It was strange. AFTER that, however, the hotel was perfect in every way. And man, do they keep that place clean! The staff were also very friendly! I'd definitely go back. Oh, and the outdoor pool is huge!
Stayed 2 nights in May 2023

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to airport
Stayed 2 nights in Feb 2023
Response from Partha Protim Dutta on 15 Mar 2023
Dear Sir, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Kiranshree Grand. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

8/10 Good

Audrika

Liked: Cleanliness, staff & service, property conditions & facilities
Liked staying here - very convenient if you have an early morning flight!
Stayed 1 night in Feb 2023
Response from Partha Protim Dutta on 14 Feb 2023
Dear Audrika,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Kiranshree Grand. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

2/10 Terrible

Suhas

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THe rooms were poorly finished. One Restaurant, one bar, one Spa/Gym was all that it had. Not meeting 5* amenities requirements. Exposed wiring in the bathroom near the shower. WiFi broken in the room. Wa asked to share neighbouring room’s.
Response from Partha Protim Dutta on 3 Jan 2023
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 Terrible

John

Stayed 1 night in Sep 2022
Response from Partha Protim Dutta on 3 Jan 2023
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 Poor

Sachin

Stayed 3 nights in Mar 2022
Response from Partha Protim Dutta on 3 Jan 2023
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 Good

Devleena

Liked: Cleanliness, staff & service, property conditions & facilities
Internet and AC issues. Otherwise excellent!!!
Stayed 1 night in Nov 2021
Response from Partha Protim Dutta on 7 Dec 2021
Dear Devleena, Thank you for your feedback. We appreciate you sharing your experience so that we can improve moving forward.

10/10 Excellent

Devleena

Liked: Cleanliness, amenities, property conditions & facilities
Property doesn’t accept international debit cards (visa). Wanted me to pay cash. There was a very loud wedding party. Couldn’t sleep all night because of their blaring music. The power kept tripping and kept resetting the AC temperatures every time it tripped and hence cause me to wake up multiple times at night shivering in cold.
Stayed 1 night in Nov 2021
Response from Partha Protim Dutta on 7 Dec 2021
Dear Miss Devleena, Thank you for your valuable feedback. Their was a technical issue with the Card Swipe Machine for an International Card(s) which now has been rectified. Sorry for the inconvenience caused during your stay, we will make sure that it will not repeat it again. Looking forward to host you for a comfortable stay with us in near future.

10/10 Excellent

B

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Partha Protim Dutta on 3 Jan 2023
Dear Mr.Sir, Greetings from Kiranshree Grand!!! We would like to thank you for Patronizing Kiranshree Grand. It is an immense pleasure to know your experience with us. Keep showering us with your valuable feedback and we are hoping to serve you soon. Looking forward for your patronage and assuring you one of the best services at all times.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from Hitesh Bordoloi on 20 Jul 2019
Dear Mr. Bhardwaj, Greetings from Kiranshree Grand!!! We would like to thank you for Patronizing Kiranshree Grand. It is an immense pleasure to know your experience with us. Keep showering us with your valuable feedback and we are hoping to serve you soon. Looking forward for your patronage and assuring you one of the best services at all times. With Regards Hitesh Bordoloi

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
Good hotel, remote and quiet location.
Stayed 5 nights in Oct 2018
Response from Hitesh on 18 Nov 2018
Dear Mr. Bhardwaj, Greetings from Kiranshree Grand!!! We would like to thank you for Patronizing Kiranshree Grand. It is an immense pleasure to know your experience with us. Keep showering us with your valuable feedback and we are hoping to serve you soon. Looking forward for your patronage and assuring you one of the best services at all times. With Regards Hitesh Bordoloi

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Comfortable
Comfortable rooms, good meeting space. A bit out from the city, but convenient to airport, and good for staying focused on meetings.
Stayed 2 nights in Oct 2018
Response from Hitesh on 18 Nov 2018
Dear Mr. John, Greetings from Kiranshree Grand!!! We would like to thank you for Patronizing Kiranshree Grand. It is an immense pleasure to know your experience with us. Keep showering us with your valuable feedback and we are hoping to serve you soon. Looking forward for your patronage and assuring you one of the best services at all times. With Regards Hitesh Bordoloi

10/10 Excellent

Ashish, Jeddah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Hitesh Bordoloi on 22 Sept 2018
Dear Sir, Greetings from Kiranshree Grand! We would like to thank you for Patronizing Kiranshree Grand. It is an immense pleasure to know your experience with us. Keep showering us with your valuable feedback and we are hoping to serve you again. Looking forward for your patronage and assuring you one of the best services at all times. Regards Hitesh Bordoloi Front Office Manager