Minibar, in-room safe, desk, laptop workspace
Check availability

Reviews of Hotel Royal Heritage

3 out of 5
Hotel Royal Heritage
Betkuchi, Lokhra N.H. 37, Opp. Balaji Temple, Guwahati, Assam

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness
Excellent spacious rooms and clean washrooms. Staff service is inefficient. Booked buffet breakfast but no buffet was set up as there were few people in the hotel. No juice , no fruits for breakfast provided. What's the point of booking breakfast then? There were mosquitoes in the room but the whole hotel couldn't produce a good night machine. They only had a liquidator refill without the machine. Excellent property but totally disorganised
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good with all the service. Will recommend to my other friends and relatives. Will come back again ...................
Stayed 1 night in Jun 2018
Response from AKRAM on 6 Jul 2018
THANK YOU VERY MUCH SIR.HAVE A LOVELY DAY AHED .

6/10 Okay

Ck, Rourkela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad facilities
No TV service Hot n cold water connection reversed
Stayed 1 night in May 2018
Response from AKRAM on 6 Jul 2018
THANK YOU SIR, THANK YOU FOR WRITING TO US . WE WILL RESOLVE THE PROBLEM.