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Reviews of Hotel Prag Continental

3.5 out of 5
Hotel Prag Continental
Motilal Nehru Road, Pan Bazar, Guwahati, Assam

Reviews

5.8
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

5.4/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

8/10 Good

Hemanta, Guwahati

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except price of the chappati found unmatched with other food items.
Stayed 2 nights in Apr 2019
Response from Ankur on 29 Apr 2019
Dear Guest, Thank you for sharing your feedback. We are disheartened to hear that we were unable to live upto your expectations. We hope to get another opportunity to serve you again.

6/10 Okay

JITENDRA

It was an average experience
Stayed 4 nights in Mar 2019
Response from Pankaj Kumar on 20 Mar 2019
Dear Sir Thanks for your Feedback, We are very sorry, that we could not make your stay best for this time, but we assure you that the next visit will be best. we will be waiting for you to host you again Regards Team Prag Continental

4/10 Poor

Dip

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a pleasant experience, not value for money !!
Hotel room was small and not clean. Bathroom was unhygienic, water clogged with little shower. There was no ventilation at all in the bathroom. Very pricey for the kind of rooms they offer. Quality needs to improve hands down if they want to attract customers. The only good thing was its location and it’s helpful staff.
Stayed 1 night in Dec 2018
Response from Jyoti on 14 Mar 2019
Dear Sir, We sincerely apologies for the inconvenience caused. We have already taken measures to correct the concerns and assure you that this will not be repeated. We sincerely hope you would give us another opportunity to serve you and make it right.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1.5 Star Hotel
1.5 Star Hotel. Room spartan, dingy and not pleasing. Lack of towels, toilet paper etc. No area maps. Breakfast very limited and repetitive. Cockroaches in dining area. Good internet and central location are only positives.
Stayed 2 nights in Nov 2018
Response from Pinky Baruah on 18 Jan 2019
Dear Guest, Thank you for sharing your feedback. We are disheartened to hear that we were unable to live upto your expectations. We hope to get another opportunity to serve you again. Regards, Pinky Baruah

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Pinky Baruah on 18 Jan 2019
Dear Guest, Thank you for sharing your feedback. We are disheartened to hear that we were unable to live upto your expectations. We hope to get another opportunity to serve you again. Regards, Pinky Baruah

6/10 Okay

Rohit

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
explore other options
run down and shabby hotel. kitchen not very well equipped. they did not have cold water, and expected me to accept a bottle of solid ice. these guys don't know what a simple cheese sandwich is. they put coleslaw in a cheese sandwich. avoidable below average breakfast spread. above average service at breakfast.
Stayed 1 night in Sep 2018
Response from Prerna Sharma on 27 Sept 2018
Dear guest, we are dishearten and ashamed of the review about your stay in our property. At same time we are sorry for not making up to your expectations. We always try to give best of the services. We hope to have your stay giving us chance to improve.

10/10 Excellent

SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Prerna Sharma on 25 Sept 2018
Dear guest,we thank you for giving us positive feedback on your visit by rating us with 5 stars. We shall look forward for your stay.