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Reviews of Dynasty Hotel

4 out of 5
Dynasty Hotel
SS Road, Lakhtokia, Guwahati, Assam

Reviews

5.2
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

5.8/10

Cleanliness

5.8/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Alekh

Disliked: Staff & service, property conditions & facilities, room comfort
Bad Stay
AC was not working and had to sleep and the hotel staff lied to me that there is problem with the central ac system but I figures out that only my room's ac was not working.
Stayed 3 nights in Oct 2020
Response from Front Office Manager on 17 Nov 2020
Dear Mr. Alekh, Thank you for taking out time to put in your honest comments. We appreciate your patronage of Dynasty Hotel and considering us as your preferred venue for your recent stay. We sincerely apologize for the inconvenience caused to you. It is matter of serious concern for us. Please be rest assured that we have taken this issue up with the concerned and the entire team has been taken through a detailed training regime to ensure all requisite measures are taken in order to reinforce service standards. We look forward to welcome you back very soon and my team and I will extend the serene hospitality to the best of our ability to create an exemplary experience for you. Thanking you once again. With Best Regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Philippe

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad location and that service
The area is very noisy.we asked another room and got an old non renovated room. I had to fight to get the room level that we booked.when we finally got that room, we asked to put beds together. The pushed both beds on one of the walls, so that one of them we not accessible. Moreover, they didn't put connector between both beds so that we were falling in between both during the night.
Stayed 1 night in Mar 2018

4/10 Poor

Deepak

Liked: Staff & service
Disliked: Property conditions & facilities
Not recommended
Cannot reach there by car during daytime.. extremely congested market. Building facade/entrance and lobby is decent but the corridors and rooms are damp.. food is very expensive.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Great Location, Hotel bit tired and dated
The hotel is in a great location in the heart of the bazar area and within easy walking distance of the river and city sights. The hotel decor was very dated. The room was clean but the window were filthy and it was difficult to see out of them. I ate in the Indian restaurant, the food was good.
Stayed 1 night in Nov 2017

8/10 Good

Sumit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay
Stayed here for the 2nd time. Very comfortable stay. Courteous staff.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Net hotel midden in oude centrum.....het echte Ind
Eerst dacht ik: waar kom ik nu terecht. Maar het hotel is redelijk luxe, netjes, met bar en restaurant, prima eten, comfortabel bed.
Stayed 3 nights in Feb 2018
Response from Front Office Manager on 15 Feb 2018
Dear Guest, Thank you for allowing us to be of service to you. I am delighted to hear that you have had a pleasant stay. At Dynasty Hotel Guwahati, our effort is ensure our guests make the most of being away when they choose to stay with us. Thank you for commending our hospitality and service. I look forward to welcome you on your next visit soon. Regards, Team Dynasty