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Reviews of The Anya Hotel, Gurgaon

5 out of 5
The Anya Hotel, Gurgaon
42 Golf Course Road, Sector 43, Gurugram, Delhi N.C.R

Reviews

7.2

Good

Rating 10 - Excellent. 28 out of 97 reviews" "
Rating 8 - Good. 33 out of 97 reviews" "
Rating 6 - Okay. 15 out of 97 reviews" "
Rating 4 - Poor. 11 out of 97 reviews" "
Rating 2 - Terrible. 10 out of 97 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

prakash

Liked: Staff & service, property conditions & facilities
Overall experience was good
Stayed 2 nights in Apr 2024

8/10 Good

arvind

Liked: Cleanliness, staff & service
Area around is dirty
Stayed 2 nights in Apr 2024

8/10 Good

arvind

Liked: Cleanliness
No bar, swimming pool open
Stayed 2 nights in Apr 2024

6/10 Okay

Aman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

baljinder

Travelled with group
Liked: Amenities, property conditions & facilities
Cleanness was average and breakfast buffet wasn’t much option staff service was okay
Stayed 1 night in Mar 2024

2/10 Terrible

Pardeep

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Pathetic hotel, under renovation but still taking bookings. They provide us staff rooms with horrible fishy smells. Not at all recommended. We changed our booking from this hotel to second. Don't make mistake to book this hotel. Also they made a fool of us. In booking they took name of one contact person and later said that they will charge for the second person although rooms are same price when booked new. Don’t fall into their trap.
Stayed 1 night in Mar 2024

10/10 Excellent

Lakhwinder

Stayed 2 nights in Feb 2024

10/10 Excellent

Ankeet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Comfy Stay
I have lived at this place for long durations of time and I must say that it is a gem to find. I like the location and the convenience of this place. The staff is welcoming and very cordial. They go above and beyond to make your comfortable stay experience 5 stars. The restaurant at the hotel doesn't serve alcohol but I was told that it is in the works.
Stayed 1 night in Oct 2023
Response from Team Anya on 10 Nov 2023
Dear Guest, Thank you for being our guest and taking out the time to share your review. We are delighted to know that you enjoyed your experience. We look forward to welcoming you soon. Best Regards, Team Anya

2/10 Terrible

Somya

Disliked: Staff & service, amenities, property conditions & facilities
Response from MT on 11 Sept 2023
Dear Guest, We regret the inconvenience caused. We have already addressed your feedback to the concerned team to enable them in taking immediate corrective action and offering a higher level of experience.We hope you would give us another opportunity to serve you and look forward to welcoming you back.Best Regards,Team Anya

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Disliked: Staff & service
Almost 30mints of check-in Credit card machines most of the time don’t work at front desk & in Room dinning both Whatever was ordered didn’t even came on time & was also not hot & good quality After I checked-out next day morning got a call from the hotel to confirm weather I will be coming back to hotel or I have check-out it means on systems my check-out was not been done!!! Very risky to stay @ this hotel 🙏
Stayed 1 night in Feb 2020
Response from Shivendra on 17 Feb 2020
Dear Guest, We regret the inconvenience caused. We have already addressed your feedback to the team to enable them in taking immediate corrective action and offering a higher level of experience. We hope you would give us another opportunity to serve you and look forward to welcoming you back. Best regards, Shivendra

4/10 Poor

Deepak

Business traveller
Disliked: Staff & service
Disappointing experience and bad experience!
The front desk staff was not helpful. Less than 3 star hotel based on the service they provided. If you order of food and room service didn’t ask you to pay right away if they don’t trust guest. They don’t wait till you check out which is usually a standard for any three star plus hotels! Very disappointing experience!! Not worth for the mone money. If you’re new to the standard hotel like taj, radisson, Hilton’s!!
Stayed 1 night in Dec 2019
Response from Shivendra on 17 Feb 2020
Dear Deepak, We regret the inconvenience caused. We have already addressed your feedback to the team to enable them in taking immediate corrective action and offering a higher level of experience. We hope you would give us another opportunity to serve you and look forward to welcoming you back. Best regards, Shivendra

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff is uselessly strict and have some very inefficient policies for check-in and guest visits.
Stayed 1 night in Jun 2019
Response from Shivendra on 7 Feb 2020
Dear Guest, We regret to hear that your experience at Anya did not live up to your expectations. We have already addressed your feedback to the team to enable them in taking immediate corrective action and offering a higher level of experience. We hope you would give us another opportunity to serve you and look forward to welcoming you back. Best Regards, Shivendra

2/10 Terrible

Verified traveller

Stayed 6 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Don’t have much to say!! But it one of good properties in Gurgaon
Stayed 1 night in Oct 2019
Response from Team Anya on 25 Nov 2019
Dear Guest, Thank you for being our guest and taking out the time to share your review. We are delighted to know that you enjoyed your experience. We look forward to welcoming you soon. Best Regards, Team Anya.

6/10 Okay

Rakesh

Disliked: Staff & service
They couldn’t give the laundry the next day morning- bad
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always friendly and the rooms are always clean and well maintained. The breakfast buffet has a variety of food. This has now become the hotel I always stay at when I am visiting Delhi/Gurgaon. The only issue I had was that the pool was out of service.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not sure
Pretty good staff very friendly, hotel could do with a refurb - borders on being a 4 star.
Stayed 3 nights in Mar 2019
Response from Anya on 20 Jun 2019
Dear Deepak, Thank you for sparing your time and posting a review of our hotel. We are pleased to know that the services and facilities offered to you were to your satisfaction. Your feedback has been shared with the team. Thank you once again for posting a review of your experience and we look forward to the opportunity of welcoming you back really soon! Warm Regards, Hatendra Singh, Assistant Front Office Manager

6/10 Okay

WILLIAM

Ok ish hotel
Hotel for price ok but it was a struggle to get a smile from reception staff at first untill I raised the matter Otherwise restaurant staff were all very friendly and helpful. I have traveled over most of India with work and apart from Vardera (dry state) all hotels serve beer..... but not this one. It seems the liscence is to expensive to serve it !!! So beware ( and I must be truthful ) no beer with your dinner. Otherwise Hotel ok quiet and a good nigjts sleep. Excellent wifi. Thoughout hotel. Pretty good choice at breakfast.
Stayed 14 nights in Apr 2019
Response from Anya Gurgaon on 20 Jun 2019
"Dear Thank you so much for sharing your experience and words of appreciation. We are humbled and delighted to know that you enjoyed the food and our hospitality. We have already addressed your feedback to the team to enable them in taking immediate corrective action and offering a higher level of experience. Look forward to welcoming you soon. Meanwhile stay updated with our offers and upcoming events on our Facebook page and Instagram at @anyagurgaon Warm Regards, Hatendra Singh Assistant Front Office Manager

2/10 Terrible

Neha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude Staff
have been staying here for 15 days now and had booked the hotel considering it’s 5 star rating. However the hotel does not meet 5 star standards. The staff here is extremely rude and lazy especially the female staff. When the staff does not know how to do customer service I would suggest that they should be replaced. None of the female staff I have come across in my stay here are polite and courteous... I would really suggest the management to look into this and train their staff to be polite and helpful in nature and explain them the true meaning of customer service . I have to extend my stay for another week however now I m planning to book into the other hotel because of rude behavior of the staff. I also would never come back to this hotel eveR
Stayed 6 nights in Apr 2019

2/10 Terrible

Neha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude Staff
have been staying here for 15 days now and had booked the hotel considering it’s 5 star rating. However the hotel does not meet 5 star standards. The staff here is extremely rude and lazy especially the female staff. When the staff does not know how to do customer service I would suggest that they should be replaced. None of the female staff I have come across in my stay here are polite and courteous... I would really suggest the management to look into this and train their staff to be polite and helpful in nature and explain them the true meaning of customer service . I have to extend my stay for another week however now I m planning to book into the other hotel because of rude behavior of the staff. I also would never come back to this hotel ever
Stayed 1 night in Apr 2019

2/10 Terrible

Neha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude Staff
have been staying here for 15 days now and had booked the hotel considering it’s 5 star rating. However the hotel does not meet 5 star standards. The staff here is extremely rude and lazy especially the female staff. When the staff does not know how to do customer service I would suggest that they should be replaced. None of the female staff I have come across in my stay here are polite and courteous... I would really suggest the management to look into this and train their staff to be polite and helpful in nature and explain them the true meaning of customer service . I have to extend my stay for another week however now I m planning to book into the other hotel because of rude behavior of the staff. I also would never come back to this hotel eve
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like the slow service for check in and out. The bathrooms were not cleaned properly. The room service was inconsistent as in the same food ordered two days was different both times.
Stayed 4 nights in Feb 2019
Response from Assistant Front Office Manager on 16 Mar 2019
Dear Guest, Thank you very much for your valuable feedback. Feedback from esteemed guests like you helps us to constantly introspect our system and procedures which in-turn helps us to provide a better guest experience. It is indeed unfortunate to read that you were disappointed with your stay at the hotel and we are sorry to hear that. We have noted your concerns and will ensure that we use your feedback to improve upon our standards. Your comments are appreciated and will be shared with the concerned team members. Guest satisfaction is of our prime importance and I hope you do not benchmark our service standards as per this experience. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Warm Regards, Hatendra Singh Assistant Front Office Manager

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Sudhir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

RONY

Liked: Staff & service, property conditions & facilities
Wonderful
This's my third stay and would be my first preference to stay in gurgaon. My overall experience was great, asusal only thing which I really want to bring in your knowledge is the Towels wasn't good enough, smelling like some Oil or Spices. which I had highlighted in my last visit as well. Mini bar should have some more drinks (Beer) which brings hotel impulse profits. The room floor was asusal wasn't cleaned properly. You can see the stains n mop stains easily. Overall it was fun, I rate this Hotel 7.5 out of 10.
Stayed 1 night in Jul 2018
Response from Anya Gurgaon on 7 Aug 2018
Dear Guest, Thank you for sharing a review of your experience at Anya Gurgaon! We keep striving towards providing an enhanced experience to all our guests and feedback such as yours goes a long way to keep us motivated to keep doing so! We have made a note of your feedback and will definitely ensure that these points are worked on at the earliest. Also, we hope that you give us another chance to deliver a superior experience to you during your stay with us. Thank you once again for posting a review of your experience and we look forward to the opportunity of welcoming you back really soon! Warm Regards Team Anya Gurgaon

6/10 Okay

Gundeep

Disliked: Property conditions & facilities, room comfort
Budget yes comfort not much!
It is quite average hotel. You feel corners being cut in every aspect ie not sufficient towels in bathrooms, gym not well equiped, smaller rooms, non functioning ironing boards. Overall ok but better options are available.
Stayed 5 nights in May 2018
Response from Anya Gurgaon on 7 Aug 2018
Dear Guest, Thank you very much for your valuable feedback on our Hotels.com page. Feedback from esteemed guests like yourself helps us to constantly introspect our system and procedures which in-turn helps us to provide a better guest experience. It is indeed unfortunate to read that you were disappointed with your stay at the hotel and we are sorry to hear that. We have noted your concerns and will ensure that we use your feedback to improve upon our standards. Your comments are appreciated and will be shared with the concerned team members. Guest satisfaction is of our prime importance and I hope you do not benchmark our service standards as per this experience. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Warm Regards Team Anya Gurgaon

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
All very good. 2nd stay. Again, checking was a little slow, hope that being pre-booked and paid, it could be just made faster. 2nd stay and again the room had no iron and ironing board. You have to phone and get it brought up, not all that hard of course, but really shouldn't have to..
Stayed 1 night in Apr 2018
Response from Anya Gurgaon on 7 Aug 2018
Dear Guest, Thank you very much for your valuable feedback on our Hotels.com page. Feedback from esteemed guests like yourself helps us to constantly introspect our system and procedures which in-turn helps us to provide a better guest experience. It is indeed unfortunate to read that you were disappointed with your stay at the hotel and we are sorry to hear that. We have noted your concerns and will ensure that we use your feedback to improve upon our standards. Your comments are appreciated and will be shared with the concerned team members. Guest satisfaction is of our prime importance and I hope you do not benchmark our service standards as per this experience. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Warm Regards Team Anya Gurgaon

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business stay
all good. Rooms were very good, and breakfast perfect. Check-in was a bit slow, but good hotel.. Good thing was I took an uber a few times, and there always seemed to be a few nearby.
Response from Gopi Krishna on 24 Apr 2018
Dear Sir, Greetings from the ANYA Gurgaon, Thank you for your valuable feedback and a sincere apology for the slow c/in .It will be not repeated we will take your feedback to improve our services.Hope to see you next stay and we will make sure to give you a memorable stay . Thanks & Regards Gopi Krishna Front office Executive

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
One negative was the the hotel could not break a $5. Room was great. Food was great. Price was great. Staff were friendly. I will stay again.
Stayed 8 nights in Mar 2018

6/10 Okay

Kim Geck

Liked: Cleanliness, property conditions & facilities, room comfort
I had requested for iron and ironing board upon check in at 9plus that night. The iron came immediately after I got into the room but the iron board didn't arrive as informed (30mins later). I waited till 11pm and didn't bother to call housekeeping. Bedroom slippers in the room didn't look clean (a little yellowish). Had requested for airport transfer at 6pm. I was late but the driver was even later. I had waited till 7:05pm (after repeated queries on where the driver is). Although I arrived at the airport and cleared immigration but I was only left 30 mins before flight departure time.

10/10 Excellent

naveen , gurgoan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel nd gud staff
very good experianve nd gud staff nd wonderful hotel
Stayed 1 night in Jan 2018

8/10 Good

JEFF, shenzhen, china

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel to Gurgoan CBD
Good experience in Anya, the hotel staff is kind and hospitality. The unsatisfactory thing is the breakfast, very few options, even no bacon, either few fruits
Stayed 5 nights in Dec 2017
Response from SV on 20 Jan 2018
Dear Jeff, Thank you for having spared time to share your feedback. At the outset please accept my sincere apologies for the unpleasant experience at the breakfast. We have taken this up on priority with our concerned department and would like to assure you that all necessary steps are in place to avoid such instances in future. Notwithstanding the above, I hope you will give us opportunities in future to showcase our improvements to you.

4/10 Poor

Mohammed

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel differently not 5 stars
Hotel differently not 5 stars or its was in the past 5 stars I found a lot of issues in the first room then I decided to check out and go for another hotels Problems like certain is not closing, night lamp is not working and finally no hot water in the shower Then Mr. Keran who was very helpful moved to another room, this room unfortunately was close to renovation work in the hotel which was working 24 hour day and night, then Mr. Rashi moved to another room where it was OK. The linen of towel of the hotel is wear out not
Stayed 7 nights in Oct 2017

10/10 Excellent

Preet, Vancouver canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very good. I really enjoyed the stay at Anya.
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular breakfast, lux accom, fabulous service
Originally booked due to all the great reviews, as a result we could not have been more happy with our choice. Service was fantastic- the hotel was not fully booked and we received an immediate upgrade! As we relied heavily on staff to help us navigate to and from Delhi and appointments, they were equally if not more accommodating whilst we were on the property. Although a distance from Delhi's center, we enjoyed Uber service at a low cost of 500rps average and an 1hr away from the busy streets and heat of Delhi. On return to hotel for the four days spent, we enjoyed the gorgeous pool side with surrounding appropriate music to cool off from the day. A complete winner in our books! Many thanks!

8/10 Good

Stephen, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, very good
I've stayed at this hotel a number of times and would recommend it for anyone who doesn't need to be in the centre of Delhi as this is located on the outskirts in a modern part of the city.

10/10 Excellent

Dhananjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 4 Jun 2016
Dear Guest, Greetings from Anya Hotel Gurgaon. Thank you for sharing your insights from your recent stay. I am glad that you liked the hotel location, ambiance and comfortable stay in rooms highlighted your experience. As we work to always provide the best hospitality and service to our guests, your valuable comments help us to focus on the areas of improvement. Your feedback gives us an insight towards the area of improvement from our side and we will focus more on training our staff to ensure that the service standards are consistently meet. We hope for another opportunity to be of service to you and deliver a better stay experience on your next visit with us. Thank you for your feedback. Kindest regards, Vijay Krishnan V Menon 42 Golf Course Road, DLF Phase 5 Gurgaon, Haryana 122022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Pleasant stay and served our purpose
Response from General Manager on 4 Jun 2016
Dear Guest, Greetings from Anya Hotel Gurgaon. Thank you for sharing your insights from your recent stay. I am glad that you liked the hotel location, ambiance and comfortable stay in rooms highlighted your experience. As we work to always provide the best hospitality and service to our guests, your valuable comments help us to focus on the areas of improvement. Your feedback gives us an insight towards the area of improvement from our side and we will focus more on training our staff to ensure that the service standards are consistently meet. We hope for another opportunity to be of service to you and deliver a better stay experience on your next visit with us. Thank you for your feedback. Kindest regards, Vijay Krishnan V Menon 42 Golf Course Road, DLF Phase 5 Gurgaon, Haryana 122022

8/10 Good

Harshawardhan

Liked: Cleanliness, property conditions & facilities, room comfort
Response from General Manager on 4 Jun 2016
Dear Guest, Greetings from Anya Hotel Gurgaon. Thank you for sharing your insights from your recent stay. I am glad that you liked the hotel location, ambiance and comfortable stay in rooms highlighted your experience. As we work to always provide the best hospitality and service to our guests, your valuable comments help us to focus on the areas of improvement. Your feedback gives us an insight towards the area of improvement from our side and we will focus more on training our staff to ensure that the service standards are consistently meet. We hope for another opportunity to be of service to you and deliver a better stay experience on your next visit with us. Thank you for your feedback. Kindest regards, Vijay Krishnan V Menon 42 Golf Course Road, DLF Phase 5 Gurgaon, Haryana 122022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and very accessible
The food was nice and tasty. I will recommend to the hotel to others.
Response from General Manager on 4 Apr 2016
Dear Guest, Greetings from Anya Hotel Gurgaon. Thank you for sharing your insights from your recent stay. I am glad that you liked the hotel location, ambiance and comfortable stay in rooms highlighted your experience. As we work to always provide the best hospitality and service to our guests, your valuable comments help us to focus on the areas of improvement. Your feedback gives us an insight towards the area of improvement from our side and we will focus more on training our staff to ensure that the service standards are consistently meet. We hope for another opportunity to be of service to you and deliver a better stay experience on your next visit with us. Thank you for your feedback. Kindest regards, Vijay Krishnan V Menon 42 Golf Course Road, DLF Phase 5 Gurgaon, Haryana 122022

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
OK value, but not up to international business
Good value for money, but internet did not always work in the room (it was included in the room charge). Front said if I upgraded to paid service it should work for VOIP calls, but I couldn't even check emails. The location is currently isolated, but a Metro rail is being constructed that will increase access to other parts of the area.

8/10 Good

Shilpa, Lytham St Annes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay
It was a stop over and hotel met our expectations as per the web details.
Response from General Manager on 4 Jun 2016
Dear Guest, Greetings from Anya Hotel Gurgaon. Thank you for sharing your insights from your recent stay. I am glad that you liked the hotel location, ambiance and comfortable stay in rooms highlighted your experience. As we work to always provide the best hospitality and service to our guests, your valuable comments help us to focus on the areas of improvement. Your feedback gives us an insight towards the area of improvement from our side and we will focus more on training our staff to ensure that the service standards are consistently meet. We hope for another opportunity to be of service to you and deliver a better stay experience on your next visit with us. Thank you for your feedback. Kindest regards, Vijay Krishnan V Menon 42 Golf Course Road, DLF Phase 5 Gurgaon, Haryana 122022

8/10 Good

sue, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in upcoming area
Travelled from UK - greeted politely and efficiently on arrival. As we were group of 3 couples they had managed to put us on same floor which was appreciated. Rooms good, massive comfy beds and showers nice and hot. Breakfast buffet style and chef cooked to order - they even sent little tasters to our table which was good fun and tested our taste buds! Staff in resteraunt very friendly and efficient - nothing too much trouble. Special thanks to them - nice effort when my husbands birthday and cake sent to room. Nice bar area - again the young man there was lovely and we were well looked after by him. Room service efficient and obliging they delivered any extras promptly such as milk, towels, ironing board and iron. Unfortunately did not have time to visit spa. Obviously not a tourist area particularly - but for business travel should fit the bill. Did find the bar prices and resteraunt too pricey - we booked through Expedia got a great deal but would not pay direct price as think too steep.
Response from General Manager on 4 Apr 2016
Dear Guest, Greetings from Anya Hotel Gurgaon. Thank you for sharing your insights from your recent stay. I am glad that you liked the hotel location, ambiance and comfortable stay in rooms highlighted your experience. As we work to always provide the best hospitality and service to our guests, your valuable comments help us to focus on the areas of improvement. Your feedback gives us an insight towards the area of improvement from our side and we will focus more on training our staff to ensure that the service standards are consistently meet. We hope for another opportunity to be of service to you and deliver a better stay experience on your next visit with us. Thank you for your feedback. Kindest regards, Vijay Krishnan V Menon 42 Golf Course Road, DLF Phase 5 Gurgaon, Haryana 122022

10/10 Excellent

Ajitesh, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxed stay. Friendly staff and good food
Response from General Manager on 4 Jun 2016
Dear Guest, Greetings from Anya Hotel Gurgaon. Thank you for sharing your insights from your recent stay. I am glad that you liked the hotel location, ambiance and comfortable stay in rooms highlighted your experience. As we work to always provide the best hospitality and service to our guests, your valuable comments help us to focus on the areas of improvement. Your feedback gives us an insight towards the area of improvement from our side and we will focus more on training our staff to ensure that the service standards are consistently meet. We hope for another opportunity to be of service to you and deliver a better stay experience on your next visit with us. Thank you for your feedback. Kindest regards, Vijay Krishnan V Menon 42 Golf Course Road, DLF Phase 5 Gurgaon, Haryana 122022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was very good and the staff were all very accommodating.
Response from General Manager on 4 Apr 2016
Dear Guest, Greetings from Anya Hotel Gurgaon. Thank you for sharing your insights from your recent stay. I am glad that you liked the hotel location, ambiance and comfortable stay in rooms highlighted your experience. As we work to always provide the best hospitality and service to our guests, your valuable comments help us to focus on the areas of improvement. Your feedback gives us an insight towards the area of improvement from our side and we will focus more on training our staff to ensure that the service standards are consistently meet. We hope for another opportunity to be of service to you and deliver a better stay experience on your next visit with us. Thank you for your feedback. Kindest regards, Vijay Krishnan V Menon 42 Golf Course Road, DLF Phase 5 Gurgaon, Haryana 122022