Terrace/patio

Reviews of Welcomhotel By ITC Hotels Guntur

5 out of 5
Welcomhotel By ITC Hotels Guntur
4-5, 10, Ring Road, Vidyanagar, Guntur, Andhra Pradesh

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 28 reviews" "
Rating 8 - Good. 6 out of 28 reviews" "
Rating 6 - Okay. 0 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 2 out of 28 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sreenivasa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel to stay in Guntur - it's well located and offers comfortable stay and dining.
Stayed 2 nights in May 2024
Response from Rajesh Nath on 24 May 2024
Dear Mr. SreenivasaGreetings to you from Welcomhotel Guntur!Thank you for sharing your experiences and for your recommendations on the portal. It is our constant endeavor to ensure our guests carry back warm memories of the experiences during their visit to the hotel. It is a pleasure to note that the team has ensured your comfort and have been able to delight you on your visit. We look forward to the pleasure of welcoming you back. Responsibly yoursRajesh NathGeneral Manager

10/10 Excellent

Srinivasa, JACKSONVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Rajesh Nath on 17 May 2024
Dear Mr. SrinivasaGreetings to you from Welcomhotel Guntur!Thank you for sharing your experiences and for your recommendations on the portal. It is our constant endeavor to ensure our guests carry back warm memories of the experiences during their visit to the hotel. It is a pleasure to note that the team has ensured your comfort and have been able to delight you on your visit. Looking forward to the pleasure of welcoming you back. Responsibly yoursRajesh NathGeneral Manager

8/10 Good

Raja Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in May 2024
Response from Rajesh Nath on 7 May 2024
Dear Mr. Raja KiranGreetings to you from Welcomhotel Guntur!Thank you for the rating for the hotel on the portal. We are delighted that you enjoyed your visit and hope to have the pleasure of your return in the very near future. Responsibly yours Rajesh NathGeneral Manager

10/10 Excellent

David Karunakar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Wonderful
Stayed 2 nights in Mar 2024
Response from Rajesh Nath on 10 Apr 2024
Dear Mr. David Karunakar Thank you for sharing your experiences at the Hotel and for your recommendations on the portal. It is our constant endeavor to ensure the guests have a comfortable stay at the Hotel and they carry back warm memories of the experiences during their stay. It is a pleasure to note that the team at the Hotel has met your expectations and have been able to delight you on your visit. Looking forward to the pleasure of welcoming you back. Responsibly yoursRajesh NathGeneral Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Mar 2024
Response from Rajesh Nath on 3 Apr 2024
Dear Mr. JohnThank you for sharing your experiences and for your recommendations on the portal. It is our constant endeavor to ensure our guests carry back warm memories of the experiences during their visit to the hotel. It is a pleasure to note that the team has ensured your comfort and have been able to delight you on your visit.. Looking forward to the pleasure of welcoming you back. Responsibly yoursRajesh NathGeneral Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2024
Response from Rajesh Nath on 3 Apr 2024
Dear Mr. JohnGreetings to you from Welcomhotel Guntur!Thank you for sharing your feedback and for your recommendations on the portal. It is our constant endeavor to ensure the guests have a comfortable stay at the Hotel and they carry back warm memories of the experiences during their stay. It is a pleasure to note that the team at the Hotel has met your expectations and have been able to delight you on your visit. Looking forward to the pleasure of welcoming you back. Responsibly yoursRajesh NathGeneral Manager

8/10 Good

Sunil

Stayed 1 night in Feb 2024
Response from Rajesh Nath on 21 Mar 2024
Dear GuestGreetings to you from Welcomhotel Guntur!Thank you for the rating for the hotel on the portal. We are delighted that you enjoyed your visit and hope to have the pleasure of your return in the very near future. Responsibly yours Rajesh NathGeneral Manager

8/10 Good

santosh kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stay
Stayed 1 night in Feb 2024
Response from Rajesh Nath on 23 Feb 2024
Dear Mr. Santosh KumarGreetings to you from Welcomhotel Guntur!Thank you for the rating for the hotel on the portal. We are delighted that you enjoyed your visit and hope to have the pleasure of your return in the very near future.Looking forward to welcome you back. Responsibly yours Rajesh NathGeneral Manager

10/10 Excellent

Praveen

Stayed 2 nights in Feb 2024
Response from Rajesh Nath on 21 Mar 2024
Dear GuestGreetings to you from Welcomhotel Guntur!Thank you for the rating for the hotel on the portal. We are delighted that you enjoyed your visit and hope to have the pleasure of your return in the very near future. Responsibly yours Rajesh NathGeneral Manager

10/10 Excellent

SHAHNAZ

Stayed 1 night in Jan 2024
Response from Rajesh Nath on 21 Mar 2024
Dear Ms. ShahnazGreetings to you from Welcomhotel Guntur!Thank you for the rating for the hotel on the portal. We are delighted that you enjoyed your visit and hope to have the pleasure of your return in the very near future. Responsibly yours Rajesh NathGeneral Manager

10/10 Excellent

Sudhakar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and the staff are very courteous. Enjoyed the stay there. Morning buffet breakfast is very nice.
Stayed 3 nights in Jan 2024
Response from Rajesh Nath on 10 Jan 2024
Dear Mr. SudhakarGreetings to you from Welcomhotel Guntur!Thank you for sharing your experiences at the Hotel and for your recommendations on the portal. It is our constant endeavor to ensure the guests have a comfortable stay at the Hotel and they carry back warm memories of the experiences during their stay. It is a pleasure to note that the team at the Hotel has met your expectations and have been able to delight you on your visit. Looking forward to the pleasure of welcoming you back. Responsibly yoursRajesh NathGeneral Manager

10/10 Excellent

Kalyan

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Rajesh Nath on 10 Jan 2024
Dear Mr. KalyanGreetings to you from Welcomhotel Guntur!Thank you for the rating for the hotel on the portal. We are delighted that you enjoyed your visit and hope to have the pleasure of your return in the very near future. Responsibly yours Rajesh NathGeneral Manager

10/10 Excellent

CHAKRAVARTHY

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in guntur
Stayed 1 night in Dec 2023
Response from Rajesh Nath on 27 Dec 2023
Dear GuestGreetings to you from Welcomhotel Guntur!Thank you for the rating for the hotel on the portal. We are delighted that you enjoyed your visit and your rating will inspire the team to continue to create unique experiences for our guests. We hope to have the pleasure of your return in the very near future. Responsibly yours Rajesh NathGeneral Manager

10/10 Excellent

jayaprakash

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Awesome service and clean rooms.
Stayed 1 night in Jul 2023
Response from Rajesh Nath on 17 Jul 2023
Dear Mr. JayaprakashGreetings to you from Welcomhotel Guntur!Thank you for sharing your experiences at the Hotel and for your recommendations on the portal. It is our constant endeavor to ensure the guests have a comfortable stay at the Hotel and they carry back warm memories of the experiences during their stay. It is a pleasure to note that the team at the Hotel has met your expectations and have been able to delight you on your visit. Looking forward to the pleasure of welcoming you back. Responsibly yoursRajesh NathGeneral Manager

8/10 Good

Prasad

Stayed 1 night in Aug 2022
Response from Rajesh Nath on 22 May 2023
Dear Mr. PrasadGreetings to you from Welcomhotel Guntur!Thank you for the rating for the hotel on the portal. We are delighted that you enjoyed your visit and hope to have the pleasure of your return in the very near future. Responsibly yours Rajesh NathGeneral Manager

4/10 Poor

Sheela

Stayed 1 night in Jun 2022
Response from Rajesh Nath on 1 Jul 2022
Dear Guest Thank you for sharing your experiences at the Hotel on the portal. It is disappointing to know from your ratings, that your experience with us during the recent visit was not up to your expectation and I appreciate the time you have taken to share the feedback. Please accept my apologies for any less than perfect experience while at the hotel. We would like to address the concerns personally with you and hope it will be in order to get in touch with you directly. This will enable the team to carry out the required corrective actions to prevent further recurrence. Looking forward to interacting with you and to the pleasure of your return. Responsibly yours Rajesh Nath General Manager

10/10 Excellent

Aparna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Rajesh Nath on 30 May 2022
Dear Guest Greetings to you from Welcomhotel Guntur! Thank you for the rating for the hotel on the portal. We are delighted that you enjoyed your visit and hope to have the pleasure of your return in the very near future. Responsibly yours Rajesh Nath General Manager

10/10 Excellent

Aparna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Rajesh Nath on 30 May 2022
Dear Guest Greetings to you from Welcomhotel Guntur! Thank you for the rating for the hotel on the portal. We are delighted that you enjoyed your visit and hope to have the pleasure of your return in the very near future. Responsibly yours Rajesh Nath General Manager

10/10 Excellent

Gellet, West Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Guntur.
Stayed 1 night in Apr 2022
Response from Rajesh Nath on 25 Apr 2022
Dear Guest Greetings to you from Welcomhotel Guntur! Thank you for sharing your experiences at the Hotel and for your recommendations on the portal. It is our constant endeavor to ensure the guests have a comfortable stay at the Hotel and they carry back warm memories of the experiences during their stay. It is a pleasure to note that the team at the Hotel has met your expectations and have been able to delight you on your visit. Looking forward to the pleasure of welcoming you back. Responsibly yours Rajesh Nath General Manager

8/10 Good

Sivaprasad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from Rajesh Nath on 30 May 2022
Dear Mr. Sivaprasad Greetings to you from Welcomhotel Guntur! Thank you for the rating for the hotel on the portal. We are delighted that you enjoyed your visit and hope to have the pleasure of your return in the very near future. Responsibly yours Rajesh Nath General Manager

2/10 Terrible

Satya

Stayed 2 nights in Apr 2022
Response from Rajesh Nath on 19 Apr 2022
Dear Mr. Sivanigunta Thank you for sharing your experiences at the Hotel on the portal. It is disappointing to know that your experience with us during the recent visit was not up to your expectation and I appreciate the time you have taken to share the feedback Please accept my apologies for the less than perfect experience at the hotel. I would like to address the concerns personally with you and look forward to interacting with you. We request you for another opportunity to be of service and to showcase our abilities and hope to have the pleasure of welcoming you back to Welcomhotel Guntur. Responsibly yours Rajesh Nath General Manager

2/10 Terrible

Ravichandra

Business traveller
Disliked: Staff & service
Worst of ITC hotels in India
Most pathetic reception staff ,totally untrained ,the room service was terrible -they were asking cash for each and everything .
Stayed 1 night in Mar 2022
Response from Rajesh Nath on 23 Mar 2022
Dear Mr. Bellam Thank you for sharing your experiences at the Hotel on the portal. It is disappointing to know that your experience with us during the recent visit was not up to your expectation and I appreciate the time you have taken to share the feedback. Please accept my apologies for the less than perfect experience at the hotel and thank you for speaking to our Front Office Manager on the feedback. I would also like to further request you to treat this as an aberration and not indicative of standards at Welcomhotel Guntur. We look forward for another opportunity to showcase our abilities and to the pleasure of welcoming you back to Welcomhotel Guntur. Responsibly yours Rajesh Nath General Manager

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Guntur. It is a 5 star place. Hilton Inn hotels throughout the world are no better than this. To have this in Guntur, a little bit of paradise.
Stayed 3 nights in Mar 2022
Response from Rajesh Nath on 23 Mar 2022
Dear Mr. Beauregard Greetings to you from Welcomhotel Guntur! Thank you for sharing your experiences at the Hotel and for your recommendations on the portal. It is our constant endeavor to ensure the guests have a comfortable stay at the Hotel and they carry back warm memories of the experiences during their stay. It is a pleasure to note that the team at the Hotel has met your expectations and have been able to delight you on your visit. Looking forward to the pleasure of welcoming you back. Responsibly yours Rajesh Nath General Manager

10/10 Excellent

Naveen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
The hotel was inaugurated just a month before we stayed there, so it was very neat and clean, the staff were very courteous and service was very good. The location was central to most parts within the city. Overall we enjoyed our stay here.
Stayed 2 nights in Feb 2022
Response from Rajesh Nath on 17 Feb 2022
Dear Guest Greetings to you from Welcomhotel Guntur! Thank you for sharing your experiences at the Hotel and for your recommendations on the portal. It is our constant endeavor to ensure the guests have a comfortable stay at the Hotel and they carry back warm memories of the experiences during their stay. It is a pleasure to note that the team at the Hotel has met your expectations and have been able to delight you on your visit. Looking forward to the pleasure of welcoming you back. Responsibly yours Rajesh Nath General Manager

8/10 Good

Kishore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Rajesh Nath on 14 Feb 2022
Dear Guest Greetings to you from Welcomhotel Guntur! Thank you for the rating for the hotel on the portal. It is a pleasure to note that the team at the Hotel has met your expectations and have been able to delight you on your visit. We look forward to your return. Responsibly yours Rajesh Nath General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Rajesh Nath on 10 Feb 2022
Dear Guest Greetings to you from Welcomhotel Guntur! Thank you for the rating for the hotel on the portal. It is a pleasure to note that the team at the Hotel has met your expectations and have been able to delight you on your visit. Feedback from guest will motivate the team to continue to excel in their respective functions. We look forward to your return. Responsibly yours Rajesh Nath General Manager

10/10 Excellent

Rakgoo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Rajesh Nath on 1 Feb 2024
Dear GuestGreetings to you from Welcomhotel Guntur!Thank you for the rating for the hotel on the portal. We are delighted that you enjoyed your visit and hope to have the pleasure of your return in the very near future. Responsibly yours Rajesh NathGeneral Manager