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Reviews of The Capital Hotel

3 out of 5
The Capital Hotel
6th lane, brindhavan gardens, Guntur, AP

Reviews

6.0
Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 2 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

6.4/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Khaja

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Pallavi

Stayed 5 nights in Jun 2023

4/10 Poor

Venkata Srujan, Santa Clara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had some kind of damp smell, bathroom was not clean, outlets were not working.
Stayed 2 nights in Nov 2021
Response from The CAPITAL HOTEL on 12 Jan 2022
Dear Guest, Thank you for sharing the feed back will look into the issue and needful will be done accordingly.

6/10 Okay

Venkata

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Parents stayed at this property, they said the staff was cooperative and good apart from the unnecessary early check in fees. But when they early checked in, they said their room was dirty/grimy. Need better maintenance but overall, it was fine.
Stayed 3 nights in Nov 2021

8/10 Good

srikanth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

2/10 Terrible

Shiva, Hyderabad

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is damn good but the issue was with the staff... Their service was pathetic and unfortunately they don't know any language well to communicate with the Customers. Good Hotel but managed badly.
Stayed 1 night in Apr 2019
Response from POORNA on 3 Jun 2019
THANK YOU FOR YOUR INPUTS .WE WILL UPGRADE SOONLY