Terrace/patio

Reviews of La Fregate Hotel

4 out of 5
La Fregate Hotel
Les Cotils, St. Peter Port, Guernsey

Reviews

9.2

Wonderful

Rating 10 - Excellent. 123 out of 204 reviews" "
Rating 8 - Good. 67 out of 204 reviews" "
Rating 6 - Okay. 13 out of 204 reviews" "
Rating 4 - Poor. 1 out of 204 reviews" "
Rating 2 - Terrible. 0 out of 204 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent service

10/10 Excellent

Mahcem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious and comfortable room with one of the greatest views ever. Superb bed. Cracking view from restaurant as well. Chef is very good. Walking distance to the high street and marina. Worth every penny in my not so humble opinion. However the cracking view comes at the price of walking a bit up the hill so if you are an OAP with arthritis in the knee then you may want to trade that view in for convenience and moss smell down at the bay at another hotel, but this boutique hotel gets my money every time.
Stayed 1 night in Nov 2023

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and great location. Chap on reception very friendly.
Stayed 1 night in Nov 2023

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money if you are more concerned about the quality of the hotel than the size of the room. As someone who only has a room to sleep in it was perfect for me.
Stayed 2 nights in Oct 2023

6/10 Okay

iva

Liked: Cleanliness, staff & service, room comfort
The hotel was nice but s bit tired. The staff was fantastic. The restaurant could have been better.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend La Fregate
The hotel is in a superb location with stunning views across the harbour. The staff were so friendly and helpful and the food was very good.
Stayed 3 nights in Sep 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Guernsey
Stayed here for 2 days in Aug 23. Booked the cheaper room in the old part of the hotel but with the excellent view. Staff are excellent here, food was also to a very high standard and the waiting staff were first class. Location is perfect, Hotel and room were clean, the bathrooms were a little dated in the original part but we chose not to book the newer suites. I would definitely recommend this Hotel and suggest you go for the newer suites. Fabulous View of the town and harbour
Stayed 2 nights in Aug 2023

10/10 Excellent

Norman

Stayed 7 nights in Jul 2023

10/10 Excellent

Rae

Stayed 1 night in Jul 2023

10/10 Excellent

Stanislaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A most excellent stay
I spent several nights at La Frigate and had an excellent experience. The staff is very welcoming and friendly. The location, at the crest of a hill, provides a quiet experience and amazing views of the harbor (and the fireworks during Liberation Day, too). Just a short (uphill) walk from the quay. I strongly recommend this establishment.
Stayed 4 nights in May 2023

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable.Service very good. Climb back up to hotel at end of day was a bit challenging for an 82 year old!
Stayed 7 nights in Apr 2023

10/10 Excellent

Tina Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Sonia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked every thing about this hotel clean lovely big rooms staff very helpful beautiful views.
Stayed 1 night in Feb 2023

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at La Fregate. The hotel is perfectly located for business in town and the staff were only too happy to go the extra mile. Outstanding professionalism of front of house, high-end, quiet, extensive well-thought-out wine list and delicious food in the restaurant.
Stayed 3 nights in Feb 2023

10/10 Excellent

Nicola, Thirsk

Stayed 2 nights in Feb 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, room comfort
The staff was very friendly and accommodating. Would stay again.
Stayed 5 nights in Sep 2022

10/10 Excellent

Wendy Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large and the view of the harbour from the balcony was very good. The staff were very friendly and helpful. We had a meal in the restaurant for our 39th wedding anniversary, the food was of excellent quality and beautifully presented.
Stayed 4 nights in Aug 2022

6/10 Okay

MRS L

Liked: Cleanliness, staff & service
The hotel was lovely, it was very quiet during the day. At night it could be a little noisy from the bar inside the hotel and also from an external public house at the foot of the hotel which proved very noise. This was not the fault of the hotel.
Stayed 7 nights in Jul 2022

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has beautiful views over St Peter Port but that means a steep walk up a slope to get there. My single room was a good size, in the older part of the hotel and suffered a bit from noise from the restaurant terrace below my window and also noise drifting up from the pub in the street below on my last night. There was no aircon in my room so it was hot, and it would be nice if the hotel provided guests with a portable electric fan. I appreciated the two free bottles of water replenished daily. The hot breakfast was very good, and lovely views from the restaurant in the morning, but continental selection a little basic. The room could do with more plug sockets, as two were behind the bed, and another placed so that the hairdryer did not reach the mirror, which was slightly annoying. Large bathroom with bath but no separate walk in shower, and in general the room could do with updating.
Stayed 4 nights in Jul 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, excellent food, helpful staff.
Stayed 4 nights in Jun 2022

6/10 Okay

Seit Yen

Stayed 5 nights in May 2022

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely. Clean and spacious, great views. Food in the hotel restaurant delicious. Bathroom slightly tired. Bathrobes not generous enough to fit round a uk size 10/12 person!
Stayed 3 nights in Mar 2022

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Rupert

Stayed 2 nights in Oct 2021

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Expensive and not up to standard. Small rooms
Stayed 2 nights in Oct 2021

10/10 Excellent

Laura

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, well appointed rooms, superb shower, convenient balcony overlooking the harbour, comfy bed, nice breakfast and absolutely wonderful, attentive, polite and friendly staff. Highly recommended!
Stayed 4 nights in Jul 2021

8/10 Good

jeremy

Liked: Cleanliness, staff & service, room comfort
We had a great few days stay at La Fregate everything was clean and tidy and staff were more than attentive. The only small criticism was the soap, shampoo etc. were not automatically topped up and had to be asked for, apart from that all good.
Stayed 3 nights in Jul 2021

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staycation.
Lovely staycation, excellent meal and service
Stayed 1 night in Apr 2021

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

KarmaDrama, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, great restaurant. Room is large and comfortable.
Stayed 1 night in Feb 2020
Response from La Fregate Hotel on 2 Mar 2020
Thank you for taking the time to share your gratitude, we hope to see you again soon!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. Beautiful atmosphere for Christmas
Stayed 1 night in Dec 2019

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short break
Lovely stay at La Fregate, room excellent, breakfast good and staff friendly. easy access for town.
Stayed 3 nights in Nov 2019
Response from Reception on 5 Dec 2019
Dear David, Thank you for you review. we are hoping to greet you again soon at our Hotel and Restaurat.

8/10 Good

Veronica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in an excellent position for getting into St Peter Port if you are able to walk easily and do steps
Stayed 7 nights in Oct 2019
Response from Reception on 10 Nov 2019
Thank you for your review!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The views both from the room and the restaurant were brilliant. The breakfasts were good and staff friendly albeit sometimes a little slow and our order was mixed up a few times. The room was big and had a nice modern bathroom, but I disliked the window into the bathroom and found that a very odd concept. Overall though, it was a nice hotel in walking distance to lots of nice restaurants and things to do.
Stayed 4 nights in Oct 2019
Response from Reception on 10 Nov 2019
Thank you for your review! We are sorry, that we didn't provide excelent service at the breakfast. We are still hoping to greet you again in our hotel.

10/10 Excellent

Daryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Reception on 10 Nov 2019
Thank you for your 10 out of 10!

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent break
Great stay - they coped well with our delayed flights and all the issues around that.
Stayed 2 nights in Oct 2019
Response from Reception on 10 Nov 2019
Thank you for your review!

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019
Response from Reception on 10 Nov 2019
Thank you for your 5 out of 5!

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019
Response from Reception on 10 Nov 2019
Thank you for your 10 out of 10!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel with great view over the harbour. Big room, comfy bed, spectacular restaurant serving good breakfast (choice and quality). Staff very cheery and helpful. Enjoyed our stay and would book again.
Stayed 1 night in Oct 2019
Response from Reception on 10 Nov 2019
Thank you for your review!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the bedrooms was wonderful, but the 40no steps to get into the town and walking back up was not so good But overall we enjoyed our stay there
Stayed 3 nights in Oct 2019
Response from Reception on 10 Nov 2019
Thank you for your review. we are hoping to greet you again in our Hotel!

6/10 Okay

Verified traveller

Liked: Cleanliness
nice hotel but average stay, nothing too special
The hotel is a nice hotel but there is not much to do in the hotel as there is only a small bar and restaurant. There is no, for example, lounge area, spa, gym and felt very much trapped in the room. The room also does not have a fridge. The rooms are big which is nice though. The breakfast was ok but nothing special and is to order as opposed to a buffet so you only get one portion if that makes sense. Overall a good place, the views are nice and the rooms big but not an exciting hotel and the breakfast was ok but nothing special for the total price of the two nights i stayed there.
Stayed 2 nights in Sep 2019
Response from Reception on 10 Nov 2019
Thank you for your review. We will look into your comments. We are hoping to see you some time again in our hotel.

6/10 Okay

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Reception on 10 Nov 2019
Thank you for your 6 out of 10!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, nothing was to much trouble. Amazing views from our balcony also. Will definitely be back next year.
Stayed 2 nights in Sep 2019
Response from Reception on 10 Nov 2019
Thank you for your review!

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very disappointed. Room although spacious was very dated and in need of refurb. Food extremely disappointing.
Stayed 7 nights in Sep 2019
Response from Reception on 10 Nov 2019
Thank you for your review and sorry to dissapoint you!