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Reviews of All Suite El Marques de Antigua

3.5 out of 5
All Suite El Marques de Antigua
4 ave. South No. 30, Antigua Guatemala, Sacatepequez

Reviews

9.2

Wonderful

Rating 10 - Excellent. 143 out of 194 reviews" "
Rating 8 - Good. 33 out of 194 reviews" "
Rating 6 - Okay. 12 out of 194 reviews" "
Rating 4 - Poor. 3 out of 194 reviews" "
Rating 2 - Terrible. 3 out of 194 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cireli

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Gated, parking inside the gated property. Located less than a 10 minute walk from downtown Antigua’s central plaza. The suite was absolutely beautiful, clean and fully equipped. No central air conditioning, but the weather was good. Definitely recommend.
Stayed 4 nights in Apr 2024
Response from David Prado on 23 Apr 2024
Gracias por sus comentario nos es Grato recibir buenos comentarios esperamos que regresen Pronto

10/10 Excellent

George

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Awesome 2 story suites with tons of space and very nicely finished as a traditional Antigua design.
Stayed 1 night in Apr 2024
Response from David Prado on 16 Apr 2024
Gracias por sus comentarios esperamos que regresen pronto

10/10 Excellent

gabriela

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was very well equipped with everything needed. Close to everything you wanted to see, whether walking or driving. The small gated community was everything we wanted for our stay with my family.
Stayed 3 nights in Mar 2024
Response from David Prado on 2 Apr 2024
Estimada Gabriela Gracias por sus comentarios y calificación esperamos que regresen Pronto

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from David Prado on 2 Apr 2024
Gracias por los tu calificación nos ayuda a seguir mejorando

10/10 Excellent

Ana Lucía

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have a great time, the room is big and super clean
Stayed 1 night in Feb 2024
Response from David Prado on 2 Apr 2024
Estimada Ana Lucia nos agrada ver que les haya gustado La Suite esperamos que regresen Pronto

10/10 Excellent

Israel

Travelled with family
Liked: Cleanliness, room comfort
Perfect place in Antigua!
The pictures doesn’t die it’s justice! This place was very amazing we stayed in the Don Pedro suite! We were here for 3 nights! Location is very nice! 5-10 min walk to the central park / arch :) we were 6 people, the sofa bed mattress could be more comfortable, but that’s the only thing we can “complain” about!! Else very kind people! Good service!! Helpful! :) and if you need to do laundry, you have a washer and dryer in your suite! And the courtyard was stunning!! Beautiful place! We would come here again
Upstairs: one of the beds
Courtyard / parking
Stayed 3 nights in Jan 2024

8/10 Good

Josue

Stayed 3 nights in Jan 2024

6/10 Okay

Jorge

Business traveller, Travelled with group
Nice place to stay for one night.
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Stayed 2 nights in Jan 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Is my 2nd time staying at this hotel and I had a great experience. Clean, safe, closed to different areas in Antigua. Check in and check out was easy, safe, the rooms well clean and equipped with all what is needed. Whenever I come back, my stay will be at El Marquez!
Stayed 1 night in Jan 2024
Response from David Prado on 28 Feb 2024
Gracias por sus comentarios Jennifer esperamos que regresen Pronto

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. The staff was really helpful!
Stayed 2 nights in Dec 2023
Response from David Prado on 28 Feb 2024
Gracias por tus comentarios Javier esperamos que regresen pronto

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are amazing and comfortable.
Stayed 1 night in Sep 2023

8/10 Good

Francis

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Alfonso

Liked: Cleanliness, property conditions & facilities
Secure and nice place to stay
Stayed 4 nights in Nov 2023

8/10 Good

Jacob

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from David Prado on 29 Aug 2023
Gracias por sus comentarios esperamos que regresen Pronto

10/10 Excellent

Alfonso

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from David Prado on 18 Aug 2023
Gracias por tus comentarios esperamos que regresen pronto

10/10 Excellent

Jacob

Stayed 1 night in Aug 2023
Response from David Prado on 29 Aug 2023
Gracias por sus comentarios esperamos que regresen pronto

10/10 Excellent

Roberto, Cypress

Liked: Cleanliness, amenities, property conditions & facilities
Really nice 👍
Stayed 1 night in Jul 2023
Response from David Prado on 31 Jul 2023
Gracias por sus comentarios esperamos que regresen Pronto

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Eco-friendly charming place for family
The suite is spacious and eco-friendly designed. The architecture uses a lot of skylight and natural ventilation (fans in bedrooms). The deco is charming. The kitchen is nice if you have an extended stay and prefer to cook yourself. The location may be slightly far from the town center for people who don't like to walk (~10 min. by foot), but it doesn't bother us at all. The staff was very friendly and helpful. Although they don't speak English, we were able to communicate with the aid of Google Translate. Very positive experiences indeed!
Stayed 2 nights in Jun 2023
Response from David on 26 Jun 2023
Gracias por sus comentarios los esperamos pronto

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from David on 29 May 2023
Gracias por sus comentarios esperamos que regresen pronto

6/10 Okay

SYED

Travelled with partner
I understand why staying at the All Suites El Marques can be appealing. It is a huge space for a small fee, however, beware of cockroaches and look out for bugs in your towels. The staff were all very very nice and helpful. There is a language barrier but we used google translate and that worked very well for us. Additionally, the toilet wouldn't flush at times and almost overflow. Staff would come and fix it for us immediately. Also be wary of eating in your room - I dropped food while eating and within minutes, there was a trail of ants that were attracted to it. Overall, the staff is great and the property is no doubt beautiful. The room is very spacious with two floors at a very reasonable price but if you're afraid of bugs/cockroaches, I wouldn't recommend this hotel.
Response from SYED response on 28 Mar 2023
Hello Syed, but if you cook and leave food all over the top and floor, it is very possible that bugs will come out, here in Antigua, NYC, Nueva Delhi or Montreal. You clog the the toilet twice stucking it with paper and others, any toilet will clog. We have a high standard for sanitizing all the apartment in between renters, but you stayed a week, cooking yourself and not cleaning after, that will not help.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a very nice location. Far away from the busy El Centro, but close enough to walk to restaurants and shops. The kitchen could use some updates such as more lighting. It's very dark for cooking. Better utensils also would help.
Stayed 7 nights in Mar 2023
Response from David Prado on 28 Mar 2023
Gracias por tus comentarios y sugerencia los tomaremos en cuenta los esperamos pronto

4/10 Poor

Doug

Disliked: Cleanliness, room comfort
Nope.
We stayed in room 1. It is on the street and the place vibrates all night with cars and trucks on the cobblestones. No AC. Only a Few windows that open into parking lot which just makes the noise problems worse. Grimey tub with black mold in the grout, I suspect. Broken tub drain. Thank god for earplugs and downers. The rest of Antigua was lovely.
Stayed 3 nights in Mar 2023
Response from David on 24 Apr 2023
Dear Doug,Thank you for sharing your experience with us, we never intended for you to have a bad stay. We try to have the hotel to make you feel at home. You are our priority so we take all the information youve given to us.

10/10 Excellent

Monika

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Close to Central Park!
Stayed 3 nights in Mar 2023

6/10 Okay

PALNYCHENKO

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I booked it especially because of the swimming pool and spa, but there is none, so I was very disappointed, but the rest is ok.
Stayed 2 nights in Feb 2023
Response from David on 24 Apr 2023
I completly understand your disappointement and we thank you for sharing your experience with us so we can make El Marques better.

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super atentos y disponibles para ayudar realmente un gran servicio como en pocos países se puede recibir 👍👍👍
Stayed 1 night in Feb 2023
Response from David Prado on 5 Feb 2023
Gracias por sus comentarios esperamos que regresen pronto

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Small but nice property, very cute room, great if you just want a place to stay and not all of the normal amenities, like pool, restaurant, etc.
Response from David Prado on 6 Jan 2023
Gracias por sus comentarios los esperamos nuevamente

8/10 Good

Ramona A.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice accommodation. The property is very spacious free parking. The people very friendly.
Response from David Prado on 25 Dec 2022
Gracias por sus comentarios

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Response from David Prado on 12 Dec 2022
Gracias por tus comentarios los esperamos pronto

8/10 Good

Mariaolga

Liked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

Maria

Travelled with family
Disliked: Cleanliness
Towels had stains and the door from the unit didn’t close well so it gave you de sense of insecurity. They should have a bathroom while costumers are waiting for the check in, in the entrance.
Stayed 1 night in Nov 2022
Response from David Prado on 12 Dec 2022
Gracias por escogernos esperamos mejorar algunos aspectos para futuras visitas

8/10 Good

Patricia

Liked: Property conditions & facilities
The staff was very friendly and helpful. The suite had a leaky roof in one of the closets and the tub appeared to be dirty no matter how many times the girl went to clean. Overall it’s a nice place. Great if you travel with family and plan to cook at home instead of going out to eat a lot.
Response from David Prado on 12 Nov 2022
Gracias por tus comentarios y sugerencias lo tomaremos en cuenta para mejorar esperamos que regresen pronto

10/10 Excellent

Lisa

10/10 Excellent

Claudia Raquel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The suite were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Antigua Guatemala. They were extremely accommodating and allowed us to check in early at like 12:00pm. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there.
Stayed 2 nights in Aug 2022
Response from David Prado on 21 Sept 2022
Gracias por escogernos los esperamos pronto

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, property conditions & facilities
I was impressed with the arquitectural design of the apartment style hotel. It has a large master bedroom with open balcony to view the floor below, ample sized bathroom with soaking tub, dining area, living room with chimney, a kitchen and it includes a washer/drier which is a great plus!!!
Stayed 3 nights in Aug 2022
Response from David Prado on 24 Aug 2022
Gracias por sus comentarios Jacqueline esperamos que regresen Pronto

8/10 Good

Robert, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was good in every way. Close to the center of town, clean and secure. The apartment has one bathroom and it's upstairs. The bath and shower are a little difficult to enter and exit because you have to climb a tub ledge. Not for the infirm. No restaurant, no pool. (That's on me)
Stayed 2 nights in Aug 2022
Response from David Prado on 23 Aug 2022
Gracias por sus comentarios si No contamos con Restaurante pero puedes pedir comida a domicilio piscina no contamos sugerimos piscinas que están cerca del Hotel

6/10 Okay

modesta

Travelled with family
Disliked: Amenities
very far from city center at least 20 min walk, also they turn off the warer two times , tv in living room extremely small …. over all a 4 out of 10 !
Stayed 2 nights in Aug 2022

6/10 Okay

Sarah, draper

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Nice 2 bedroom condo type property but the stairs were tough with young kids and no one to really talk to at all on property. Ultimately due to stairs and no A/C (was very hard to sleep with heat) so had to relocate yet hotel did not offer any refund at all eventhough we had only stayed 1/3 of our reserved time. They didn't even ask if anything they could do, they just took our key and that was all. Also, it is a little further from dining than most hotels in the Antigua area.
Stayed 3 nights in Jul 2022

8/10 Good

Helen, RANDOLPH

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff was super nice and helpful. Safe place to stay at. Just far from the center of where everything is located.
Stayed 5 nights in Jul 2022
Response from David Prado on 5 Aug 2022
Gracias por tus comentarios esperamos que regresen pronto

10/10 Excellent

oscar

Stayed 2 nights in Jul 2022
Response from David Prado on 15 Jul 2022
Gracias por sus comentarios los esperamos Nuevamente

10/10 Excellent

JULIO, Moreno Valley

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great prices, beautiful hotel.
Stayed 4 nights in Jun 2022
Response from David Prado on 15 Jul 2022
Gracias por sus comentarios los esperamos

10/10 Excellent

Haillie

Travelled with family, Travelled with family and small children
Liked: Amenities
Very safe, guarded 24/7. Very very clean and wonderful. I highly recommend! Traveled with my 5 year old son and we had an amazing time!
Stayed 5 nights in Jun 2022
Response from David Prado on 21 Jun 2022
Estimado Huésped Gracias por sus comentarios esperamos que regresen pronto

10/10 Excellent

darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest staff ever!!! Very nice and clean hotel
Stayed 2 nights in Apr 2022
Response from David Prado on 24 Apr 2022
Gracias por los comentarios esperamos que regresen pronto

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant and bar facilities
Stayed 3 nights in Apr 2022
Response from David Prado on 29 Apr 2022
Gracias por sus comentarios los esperamos pronto

10/10 Excellent

Veralucía

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good! I will sure come back
Stayed 1 night in Mar 2022
Response from El Marques de Antigua on 7 Mar 2022
Gracias por tus comentarios Esperamos que regresen Pronto

10/10 Excellent

Juan

Stayed 1 night in Mar 2022

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Our room was well appointed and very comfortable. Great location, a 6-7 minute walk to main plaza and 15-20 minute walk to the market.
Stayed 3 nights in Oct 2021

10/10 Excellent

Leonardo, North Miami Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. Great service
Stayed 4 nights in Aug 2021

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, parking is great very secure
Great place to stay in Antigua by NiFuNiFa and Vivero Cafe short walk to Caoba Farms!
Stayed 2 nights in May 2021
Response from David on 25 Aug 2021
Gracias por sus comentarios esperamos que regresen pronto

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You receive personalized attention since the minute you walk trough the gate. The Owner is very friendly and attentive. I have not one bad thing to say about this wonderful place.
Stayed 10 nights in Jul 2021
Response from David on 25 Aug 2021
Gracias por sus comentarios esperamos que regresen pronto