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Reviews of Yanling Hotel

4 out of 5
Yanling Hotel
No 29 Yanling Road Tianhe Area, Guangzhou, Guangdong

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 28 reviews" "
Rating 8 - Good. 12 out of 28 reviews" "
Rating 6 - Okay. 9 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 2 out of 28 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

2.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

omid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business hotel to stay
Great hotel to stay when on business trip. Location and access to the public transport is good. They provide a good breakfast and room service. The front office staff are friendly and speak English. The free internet was fantastic.
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities
Bed bugs and aircon will turn off by itself Room was stuffy
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very convenient to move around
The hotel is in a very convenient location as the subway is about 50 metres away, making travel extremely convenient. Service was good --- they tried hard to ensure my stay was good. The room I was given had a faint smoking smell and when I told this to the front desk, they accommodate me by showing me other rooms as alternatives. Room furnishing is basic, though comfortable.
Stayed 2 nights in Dec 2018

6/10 Okay

Kw

Liked: Staff & service, property conditions & facilities
Nice location, attentive staff
Pro: 1. nice location, close to subway and main transit centers; 2. good front desk service and quick response, we called the front desk to fix the toilet and they sent someone right the way; 3. there's stains on the bedding covers, we called the front desk and the shift managers came to change the bedding as the housekeeping were off, this made us feel better about the stay in the hotel. Con: 1. we booked a non-smoking room, but the room that we had have a strong cigarette smell....
Stayed 2 nights in Mar 2018

6/10 Okay

Sam, carmel indiana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient location but facilities compromised
While in good location such as close to subway, and clean bedding, the facilities are not great. Gym not working, leaking in bathroom.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice clean hotel by subway
Good hotel in nice location close to subway. Small shopping center about a block away. Rooms was small but adequate size and could fit a rollaway bed.

6/10 Okay

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel and hotels.com let down
Disappointed with hotels.com and the hotel. We booked a room and had it confirmed with hotels.com only to receive an email in chinese the next day saying the room we had chosen wasn't available. Tried ringing the English number provided but no luck. We had to ring the hotel and spend 30 minutes sorting it out. Thats going to cost us around 100 rmb for the phone call.Only to get a call from hotels.com saying what was said on the phone was not correct. When we arrived we had to pay 100 rmb to fix the room to our liking. Beds were very uncomfortable and there is nothing in the area.

10/10 Excellent

Sam , indianapolis, USA

Liked: Cleanliness, staff & service, room comfort
goof attitude by the staffs
Feel very welcome. Room clean. Hotel close to subway that makes travel to airport very convenient. Price reasonable. Definitely will come back.

6/10 Okay

China traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to the Metro and great food nearby!
There are many good things about this hotel. One, the staff is very nice. If you're an English-speaker, do not expect them to speak much English. You're in China. That's how it works. They are very friendly however and always have a smile on their faces. Internet is great. The hotel itself is quite out-dated but if you can get past that, it's a quiet and comfortable place. The beds are not as hard as other reviewers indicated but they are harder than Western beds. Again, you're in China. Two great things about this hotel is that one, it is super close to the YanTang Metro line. Just walk out Exit B, go right and you'll see the hotel on your right. The other thing is, there is excellent and authentic Guangzhou and Cantonese-style food. I will say that if you don't have a Chinese person with you, or you don't know much Chinese, it may be tough to order some of the food nearby, but you can just try to be adventurous. Remember, pointing to other peoples' food in China is not considered rude. If you smile and learn a few phrases like "thank you", the Chinese will find you charming. I am still debating as to whether or not I'll stay again. On the one hand, the price is great. On the other, it is a little out-dated. For a bit more money, I could stay in a nicer place, but I wouldn't have all the great food nearby.
Response from Jeremylin on 23 May 2016
Thank you for your comments, welcome again!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, old decorated room, inflexible policy
Location close to subway. Room decoration old. Staff refused to arrange upgrade to a newly decorated room (posted in the app) with additional payment of the difference in room rate. The reason was that they can't settle the difference with the booking internet company!
Response from Jeremylin on 23 Jul 2016
The inconvenience to you during check-in, please forgive me, I look forward to your visit again

2/10 Terrible

Andrew, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware of fraudulent activities
Hotel service was horrible with staff having no idea how a hotel should be run. Room wasn't exactly that clean. Wi-fi doesn't work. The lamp gives you an electrical shock. The worst thing was the hotel used my credit card details for a whole load of fraudulent charges. I'm going through the process of calling my card centre to explain the situation, which isn't exactly pleasant. I'm never returning to this hotel.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
value for money
close to metro. good hotel.

6/10 Okay

Hung, Los Angeles

Liked: Cleanliness
Disliked: Room comfort
Clean, convenient to airport.
Clean, decent place to stay. Convenient close to line 3 straight to airport.

10/10 Excellent

xing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Pete

Liked: Staff & service, property conditions & facilities
Not Bad
This hotel is okay, Very hard to find fluid English speaking staff so communication is a bit difficult but if you half a brain you can figure things out for yourself. Breakfast is good in my opinion, different options, Restaurants in hotel are overpriced. Very close to the train station and this is by far the cheapest and most convienient way to get around if you are on a budget or like to mingle with the city folk. I asked for a non smoking room but still it smelt like an ashtray for the first few days. You may spend your whole week in this hotel without seeing another westerner, if you are traveling by yourself and like to meet new people you may have a hard time to find anyone speaking English and thus may get board. Overall this hotel is okay and I would stay here again although I would like to try some other options for next trip.

8/10 Good

KC Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to Metro but quiet neighbourhood
No doubt the customer service is much higher compared to service I experienced in Beijing, Shanghai and another hotel in Guangzhou. My only complaint is there is no heater in the room and this is not acceptable especially in winter.

8/10 Good

mW

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Great location for an overN stopover. The hotel is easily reached by Subway Line 3. The airport subway station is located in the basement of Baiyun Airport. Signage and direction to get to subway station at the airport is excellent and in both Chinese and English. Ticket to Yantang stop is 7 RMB. Hotel is 25 M from exit B. Hotel staff is very helpful although not English speaking

8/10 Good

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to all
I had very wonderful time while I was in China. This hotel treated us very royal. Will stay again and again.

6/10 Okay

Ajay, New delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

OLEG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень удобный отель
Удобный отель во всех отношениях.
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень удобный отель
Повторно остановился в отеле: здесь принимают карты некитайских банков, круглосуточно работает ресторан с "понятной" кухней и очень близко до метро, на котором 30 минут до аэропорта.
Stayed 2 nights in Jul 2017

10/10 Excellent

YEU-TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

sato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便利で安価なホテル
安いので心配していたのですがこの価格としては非常に良いと思います。他の方が書かれているような中国的なところはあまり感じませんでした。スタッフは笑顔で対応していましたし、荷物も部屋まで運んでくれました。部屋もまぁこの価格としては十分。広くはないが狭くもありません。バスタブは無し。難点といえば『room-only』となっていながら『朝食を含む』とサイトに書いてあったので、てっきり朝食付きと思っていたら付いていないとのこと。仕方が無いのでコンビニでパンと牛乳を買ったら部屋に冷蔵庫が無い。一応あるのだけれどおもちゃのようなモーターのうるさい小さな冷蔵庫。しかも全く冷えず、2日目はコンセントを抜きました。アクセスは、ほぼ隣に地下鉄の駅と中国銀行。移動にも両替にも困りません。ただ、タクシーはつかまりません。

8/10 Good

Jarmo, Porvoo, Fi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelli siisti. Metroasema heti nukan takana. Suora yhteys rautratieasemalle ja lentokentälle iso plussa. Aamiainen oikein hyvä. Ainoa moite on, että sänky on paukkukova. Muutoin oltiin valintaamme tyytyväisiä.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EL YANLING
LO RECOMIENDO PARA LOS VIAJEROS DE NEGOCIOS.