Galaxy Hotel

3.5 star property
Comfortable Guangzhou hotel in Tianhe with 24-hour front desk

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Galaxy Hotel

Photo gallery for Galaxy Hotel

Lobby
Exterior
Superior Double Room | Down duvets, blackout curtains, soundproofing, free WiFi
Family Triple Room | Bathroom | Combined shower/bathtub, deep-soaking bathtub, free toiletries
Deluxe Twin Room | Bathroom | Combined shower/bathtub, deep-soaking bathtub, free toiletries

Overview of Galaxy Hotel

5.8

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

No. 268 Shatai Road, Tianhe District, Guangzhou, Guangdong, 510507
  • Popular LocationBaiyun Mountain4 min drive
  • Popular LocationTaikoo Hui4 min drive
  • Popular LocationCanton Fair Complex12 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)52 min drive
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Room options

Deluxe Twin Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Superior Double Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Triple Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds and 1 Queen Bed

About the area

Guangzhou

Galaxy Hotel is located in Tianhe, a neighbourhood in Guangzhou, and is in the entertainment district and near the airport. Guangzhou Zoo and Southern China Botanical Garden are local attractions and those in the mood for shopping can visit Taikoo Hui and Tee Mall. Looking to enjoy an event or a game while in town? See what's happening at Canton Fair Complex or Tianhe Stadium.

What's nearby

  • Baiyun Mountain - 4 min drive
  • Taikoo Hui - 4 min drive
  • Tee Mall - 4 min drive
  • Beijing Road Pedestrian Street - 8 min drive
  • Canton Fair Complex - 12 min drive

Getting around

  • Guangzhou East Railway Station - 9 min drive
  • Yantang Station - 9 min walk
  • Baiyun International Airport (CAN) - 45 min drive

Restaurants

  • 四海烧烤 - 13 min walk
  • 阁茶餐厅 - 8 min walk
  • 瑞丰茶庄 - 9 min walk
  • 银河咖啡厅 - 1 min walk
  • 燕州大酒店 - 20 min walk

About this property

Galaxy Hotel

Hotel located in Tianhe
You can look forward to a corner/local shop, shopping on-site and a hair salon at Galaxy Hotel. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi.
Additional perks include:
  • Self-parking (surcharge), an electric car charging station and express check-out
  • Express check-in, a gift shop and a porter/bellboy
  • A lift, a TV in reception and wedding services
Room features
All 121 rooms boast comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • 34-inch HDTVs with premium channels
  • Fridges, daily housekeeping and phones

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CNY 240 per stay)

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Building
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • 34-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Self-parking fee: CNY 240 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Is Galaxy Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Galaxy Hotel?

Self-parking is available for CNY 240 per stay.

What time is check-in at Galaxy Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Galaxy Hotel?

Checkout is at noon.

Where is Galaxy Hotel located?

Located in Tianhe, this hotel is within 3 miles (5 km) of South China University of Technology, Waterscape Falls In East Station Plaza and South China Agricultural University. CITIC Plaza and Liyuan Light Science Museum are also within 3 miles (5 km). Yantang Station is 9 minutes by foot and Tianhe Coach Terminal Station is 20 minutes.

Galaxy Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 3 out of 22 reviews" "
Rating 8 - Good. 4 out of 22 reviews" "
Rating 6 - Okay. 5 out of 22 reviews" "
Rating 4 - Poor. 6 out of 22 reviews" "
Rating 2 - Terrible. 4 out of 22 reviews" "

6.2/10

Cleanliness

5.8/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Hamidreza, Houston ,Texas

Disliked: Staff & service, property conditions & facilities
It's not even two star
I was in Galaxy hotel during canton fair 2015. I don't recommend you to go there.Its two star hotel !!! No one speak english !! When I got this hotel was with the mini bar but when I got there was no mini bar inside my room also I couldn't use the breakfast buffet since it was local food !! I finally end up to change my hotel

2/10 Terrible

happy, chicago

Disliked: Cleanliness, property conditions & facilities, room comfort
In general, it a nice place to stay.
Nice size room. My biggest disappointment was the fact that the whole facility smell of cigarette. I had to change room 3 time, but did not help. I was drowning in smoke coming into my room. I thought it was a smoke free hotel.

6/10 Okay

Sunny

Disliked: Cleanliness, staff & service
It's OK hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at the Hotel
The room is clean, staff was nice and helpful.The hotel is nothing fancy but it doas as advertised. Overall a good experience.

2/10 Terrible

Nigelrose

Disliked: Cleanliness, staff & service, room comfort
NOT GOOD
VERY BASIC HOTEL - NOT VERY CLEAN, BASIC FOOD BEDS UNCOMFORTABLE STAFF NOT GOOD AT ENGLISH, HOWEVER SLIGHTLY BETTER THAN MY CHINESE!!

4/10 Poor

Fred in LA

Disliked: Staff & service, room comfort
Definite Chinese Hotel
This hotel is definitely for Chinese travellers. No Western restaurant , very limited English speaking employees and very tired facilities/rooms. Not all that close to Canton Fair. Very noisey rooms because of proximity to freeway /road and single pane wndows. Excellent spa/massage.

10/10 Excellent

kinmo

Liked: Cleanliness, staff & service, room comfort
Great Hotel
The staff are welcoming and friendly. Room is clean and can see the mountain. The hotel is near Guangzhou East Station.

6/10 Okay

Michael, Georgia

Liked: Room comfort
Disliked: Staff & service
might use again
I would recommend for value only the staff ignored me every time i needed something and i had to interrupt them after they ignored me i dreaded going down to ask for anything. When i called up to have my clothes cleaned they hung up on me and then i had to go down to the lobby and was told I had to call. They also need to carry ice very simple request which was hard to get and then was charged for for ice.They also advertised western food and they did not provide that

4/10 Poor

Anonymous

Liked: Cleanliness, staff & service
5 star,maybe in the 80s
the people there try its just like a hotel that was built late 80s and was just maintained,worn carpet,peeling wall paper etc.other than tha it was clean,and the hotel is central,easy to get around town just basic accomidation ,id call it a 2 star at its best.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort