Executive Deluxe  Twin bed room | Minibar, desk, blackout curtains, free WiFi

Reviews of Majestic Hotel

3.5 out of 5
Majestic Hotel
625 Tianhe Road, Tianhe District, Eastern Tower, Guangzhou, Guangdong

Reviews

6.8
Rating 10 - Excellent. 6 out of 71 reviews" "
Rating 8 - Good. 30 out of 71 reviews" "
Rating 6 - Okay. 26 out of 71 reviews" "
Rating 4 - Poor. 7 out of 71 reviews" "
Rating 2 - Terrible. 2 out of 71 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

2.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with good price. Very clean and quiet.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Apr 2019

6/10 Okay

rajat, new delhi

Liked: Cleanliness, staff & service
Nice hotel at good location
It was a nice experience to stay in this hotel only lift is a drawback as it’s a mixed building have to wait for lift rest all good .
Stayed 3 nights in Apr 2018

6/10 Okay

ventures.md, singapore

Liked: Staff & service
Disliked: Cleanliness, room comfort
Superb location but in need to renovate.
Great location right above the mall and metro station. Plenty of restaurants around and a supermarket at the basement. Beautiful city view as rooms are from 26 floor onwards. However, room is really old and wallpaper is peeling. Bed is super hard and bathtub has cracks. Carpets has plenty of suspicious stains within 1 feet apart. Would recommend slippers at all times.
Stayed 4 nights in Apr 2018

4/10 Poor

Christelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

6/10 Okay

Jenny, Auckland New Zealand

Disliked: Cleanliness, property conditions & facilities
Run down but convenient location
The location is extremely convenient as the hotel is right on top of Gangding Metro station and connected to a shopping centre that has a supermarket and eating places. The downside is that it is a bit run down.
Stayed 4 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Majestic Hotel
The hotel is pretty tired really. It must have been really new and impressive in the 80's but a bit small & pokey now. There was an enduring smell in the room of old cigarette smoke and food, the table lamps didn't work and there were holes in the wall behind the bedhead where wiring had been redone then not covered over or fixed, it appeared. However the staff were very helpful and the location was good both next to the metro line and where my meetings were.
Stayed 2 nights in Jun 2017

6/10 Okay

Law

Disliked: Property conditions & facilities, room comfort
price not equal the room
small room , condition same like 20 year olds. price not equal hotel rooms
Stayed 2 nights in Jun 2017

8/10 Good

Derek, Saipan, MP

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, well maintained hotel.
The hotel was well maintained and kept pretty clean. I was upgraded upon arrival due to not having any other rooms with my previous booking. The upgraded room was a queen size bed, decent size room, full bathroom, on the 26th floor with a view of the city. The TV did not have a remote control so that was a bit annoying. The fitness facility was a good size room but the equipment was very old home models, not commercial grade. Breakfast was $55CNY so pretty cheap buffet style breakfast/ brunch food. Overall a good stay.

6/10 Okay

g, is

Disliked: Cleanliness, property conditions & facilities, room comfort
good location old room
good location but old room need to renovate soon

4/10 Poor

johnnie

Disliked: Staff & service
The room was so small I could hardly turn around. I requested another room and they said none was available although it certainly appeared it was not crowded. Most of the people at the desk could not speak English - communication was complicated. The buffet was not good- very few selections. To convert USD to RMB they charged a sizable fee. There was little noise insulation on either wall as the noise came very loud. I will not stay at this hotel again.

6/10 Okay

g, ist

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
good location
good location but very old hotel needs to improve conditions

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel needs major redecoration. It is situated next to computer market in Tianhe. Cons : Aged bathrooms and rooms. The carpets are not is best of conditions and can be stained from room to room. Bathrooms overall are decent size and functional but dated with cracks around the tub which have been silicone to try and mask the age. Pros : Location, Price and Free shuttle bus operated during Canton Fair.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay
Hotel needs redecoration but it is extremely well situated next to computer market in bustling Tianhe. Even though the hotel was not my primary choice - yet the price at this location was extremely compelling. My main disappointment was aged bathrooms and rooms. The carpets are not is best of conditions and can be stained from room to room. Bathrooms overall are decent size and functional but one wishes to have a better bathroom for a 4 star hotel and hence shows age. One added benefit is the free shuttle bus operated during Canton Fair.

8/10 Good

TJETJEP TEDDY, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Clean room but only have leakage in the bathroom. A polite and helpfull all the staff hotel. Near with Gangding Metro and easy to find a food there.

8/10 Good

Law, Malaysia Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities
FOR ME ROOM SMALL BUT LOCATION VERY GOOD. DOWNSTAIR IS A SHOPPING CENTRE YOU CAN BUY WHAT YOU WANT. HAVE DELICATE FOOD IN 5TH FLOOR AT SHOPPING CTR.

4/10 Poor

go, istanbul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
fair
only location is nice very old room very slow reception

10/10 Excellent

shakeel, CHICAGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAY
THIS HOTEL IS MY HOME AWAY FROM HOME. I HAVE BEEN STAYING HERE SINCE 2007. CLOSE TO EVERYTHING. METRO IS NEXT DOOR. SHOPING MALL IS ATTACHED TO THE HOTEL. SERVICE IS EXCELLENT

6/10 Okay

gu, istanbul

Disliked: Property conditions & facilities, room comfort
close city centre but very old hotel not bad not good

8/10 Good

Verified traveller

Liked: Staff & service
pleasant stay
good location with metro station just next door.

8/10 Good

David, Christchurch, NZ

Liked: Cleanliness, staff & service, room comfort
Guangzhou's best value
This is the best value hotel I have stayed at in Guanghzhou. It is older, with bathrooms which need renewing and beds that are too hard (I forgot to request a soft bed at check-in) but EVERYTHING else is far better than you could expect for the price. The surrounding area is alive at night. The locals flock here so you know it is a good place to go! It is only a 20 minutes from the Guangzhou Fair ($10 by taxi) and not too far from the central city and the airport. The rooms are beautifully furnished and the buffet breakfast is OK (only $10 extra if your room rate does not include it). The WiFi is free all over the hotel and works fine. There were no hidden charges, absolutely nothing to pay over the price paid on the 'net. They took a $100 deposit on check-in and refunded the lot. I have stayed here four times now and I will be back.

6/10 Okay

Cleo

not good
took them 1 hour to find my booking confirmation. not up to 3 stars. the only good thing is it's right next to the subway exit.

8/10 Good

TJH, China

Liked: Cleanliness, staff & service
Good location. No red flags. All around adequate.
Hotel is good value for money, and in an excellent location. Nothing truly stands out about the Majestic; but there are also no major flaws. It's solid and reliable choice for the business, conference, or casual traveler. I've stayed at three different hotels in Guangzhou. You can do better by paying more and staying elsewhere, but the Majestic is fair value for money.

4/10 Poor

Felipe, Ecuador

Disliked: Staff & service, property conditions & facilities
Close to may shopping stores.
Very noisy place. Hard bed, horrible breakfast. I asked if i could get scramble eggs and they said no. The fruit was just a few and always with sauce, i dont like sauce and many people either so why do they put sauce in the fruit? The eggs were really well cooked, so no choice eat it or be hungry. I would not stay there anymore.

6/10 Okay

Eduardo Vazquez

Disliked: Staff & service
Good location but bad food and terrible service
Breakfast is horrible, the "Business Center" has no internet connection and communicating with the staff is almost impossible. Nonetheless if you are only looking for a clean bed go ahead.

6/10 Okay

Cleo, Hong Kong

Disliked: Cleanliness, property conditions & facilities, room comfort
Trouble with Check-In
They couldn't find our reservation with the confirmation number we got from Hotels.com. They also kept on insisting they had no deals with Hotels.com any more. We made call ourselves to the hotline and asked them to send the confirmation again to the hotel. But still, no reservation email in their email box. We got stuck at the lobby for about an hour. Suddenly the manager made another call and figured out Hotels.com actually sold our deal to Expedia and whose agency in Guangzhou hadn't sent our information to the hotel by the time we arrived. Finally we checked-in. So if you had similar trouble with them, do let them check with Expedia for the confirmation number as well.

6/10 Okay

Rob, Sydney

hotel above underground railway station
average hotel for average price. Handy location as it sits on top of the underground railway station. The undergound railway is fantastic and easy to use in Guangzhou.

2/10 Terrible

Mher, Armenia

Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived, hotel front desk workers refused to provide me a room telling that there was no reservation on my name despite the printed proof of reservations and payments I showed them. They claimed that they had never heard about hotel.com reservation service and that their hotel did not cooperate with that service. He did not want to make any phone call to find out anything. I had to spend about 2 hours (!) to get Chinese SIM card and spent about 50$ on international phone call with hotel.com customer support. Finally they announced that the reservation "had just been sent to them" and still insisted that there was no reservation before. Nobody helped us with luggage and elevators. The breakfast should be available at 7am, but only at 7:30 they bring coffee, tea and juices. On the third day I had to ask for a soap because they did not provide it on previous days. The only good thing about this hotel is its location.

8/10 Good

Ikuek18

Liked: Cleanliness, staff & service, room comfort
VERY EFFICIENT STAY
The hotel is well situated for this part of Guangzhou, near Shamian and a walking shopping street. Business room is spacious and comfortably furnished. Breakfast is not up to par but overall the hotel gave a good impression.

8/10 Good

Steiny53

Liked: Cleanliness, staff & service, room comfort
Majestic
Overall the hotel provided a very pleasant place to stay, however the food was less than satisfactory with very little variety from day to day.

8/10 Good

Patrick, Singapore

Liked: Cleanliness, staff & service, room comfort
Great Location
Your hotel is well located next to the underground train station. it is therefore very easy to travel to many locations within the city. Good place to stay if you are looking to use the underground to explore the city.

8/10 Good

Canton fair buyer

Liked: Cleanliness, staff & service
Canton fair trip
The location is great just at the gangding metro station u can shop electronic across the street Room service twice daily and good breakfast buffet The bed is a little pit hard but overall I will stay there again

8/10 Good

Bullet Shelby

Liked: Cleanliness, room comfort
Comfortable overnighter
45 minutes on the metro from the airport and right above a station, so handy for a night or two if doing the 24 or 72 hour visa thing. The room was better than expected, with a queen sized bed and en-suite. On the down side there was not much action in the mini-bar and the room had a lingering smell of cigarette smoke. It wasn't overbearing though. Plenty of shops and restaurants around but if you want a more authentic experience - directly across the main road there is an alleyway lined with stall traders. The deeper you venture, the more intriguing (and narrower) it gets.

8/10 Good

The Hot Tub Specialist

Liked: Cleanliness, staff & service, room comfort
Good Location, clean rooms
This is the 4th time for me to stay in this hotel over the last 4-5 years. I can honestly say that the hotel is improving every time I go there and that's why I have decided to write this review. The main reason I stay in this hotel is because of the location and easy access to the Canton Fair. The hotel also organises free busses to and from the Fair. The room was nice and cleaned daily. The beds are really nice and comfortable but the duvet is too thick and heavy for their hot climate. There is Wi-Fi and also cable internet in the room. My only real criticism is that the gym was closed for renovation and I think that was poor planning on their behalf as we stayed during the fair and this is their busiest time. Surely the renovation could have taken place in less busy time. The hotel is located perfectly in the city, near the famous computer centre. There are plenty of shops and restaurants around. The canton fair is only 5-10 min away by taxi or 15 by the underground (if you can’t get on the free shuttle bus). Taxi to the airport is about 120 Yen (12GBP approx.) and it takes about 40 min. Breakfast is nice with big selection both Chinese and Western although you get the same stuff every day. It’s on the 36th floor and on a nice sunny day the views are spectacular. If you are looking to try some nice Chinese cuisine I would recommend going to the old Horse Racing Stadium that now is converted to lots of restaurants and other leisure facilities. Its only 2 blocks away and some of the sea food restaurants are fantastic.

8/10 Good

DMHT

Liked: Cleanliness, staff & service, room comfort
Excellent value
Best location I have stayed at in Guangzhou. Close enough to Canton Fair. Shops and restaurants all around. In need of refurb but I'm happy to accept half the usual rate to put up with that. Excellent breakfast on the open air 36th floor even though the booked rate said no breakfast. Foot massage next door for peanuts. I shall return!

10/10 Excellent

Matrixhow

Liked: Cleanliness, staff & service, room comfort
nice hotel
An excellent location, right above metro. Within a shopping mall, though quite small. The condition of the Rom is wonderful, spacious and comfy.

8/10 Good

Glen Ng

Liked: Cleanliness, staff & service, room comfort
Good Choice
Should try the restaurant at the 37th level, good food and good value.

6/10 Okay

rob, Sydney

Liked: Staff & service
Disliked: Property conditions & facilities
room condition
room was okay, mattress was rock hard, mould in the bathroom.

8/10 Good

South African Traveller

Liked: Cleanliness, staff & service, room comfort
Enjoyed the stay
Well located hotel, Wifi worked very well. Staff were very helpful, I would definitely recommend this hotel.

6/10 Okay

yishisheng

perfect location but the room can be much better
Nothing to complain about the location. The staff almost don't speak English and barely understand what twin bed room means. Even we booked a non-smoking room and it was indeed a non-smoking room given to us, the room was full of smoking smells! The room was very cold and the air conditioning couldn't heat up. The bed was a bit too hard. Anyway, still think the price is good enough.

8/10 Good

TravelerIst

Liked: Cleanliness, room comfort
It's a 4 -star hotel...
One of the best hotels in the region, in terms of $$$ & distance & comfort. Close to Canton Fair Complex (about 15/20 min ride). There are various shopping places around the hotel. There is a subway (metro) station (GANGDING) next to hotel front door. Wifi is available in all hotel floors. Speed of Wifi was somehow slower during my stay in October 2012. There were no bugs & insects during my stay. Staff does not speak fluent English but you can communicate with them easily. For the concierge services, please always negotiate for the price and ask for discounts or better prices. I would definitely stay at this hotel in the future.

10/10 Excellent

Legenderek

Liked: Cleanliness, staff & service, room comfort
Memorable Experience
The Majestic hotel is located in a centralized location with all the modern conveniences any one would want. The hotel is adjacent to a mall and theatre. It is close to a shopping area. The staff is friendly and very helpful. The room is small but very nice and clean. I highly recommend this hotel to anyone.

2/10 Terrible

CHIA凵, 廣州天河區崗頂站

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
住了三天,每天晚上到了9點還要施工工程,反應回你要習慣、這是什麼道理?老舊品質差、雖說都在中上水平、收費沒有那般價值老舊浴缸加冰箱溫度不夠,食物還沒放到第二天就壞了?真是疲勞轟炸不舒服? 無法好好休息放鬆?
Stayed 3 nights in May 2019

8/10 Good

I-chien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間有點老舊,算乾淨,氣味不是太好,但整體來說還不錯。
Stayed 6 nights in Apr 2019

6/10 Okay

Verified traveller

朝食付きで予約したのに朝食無しになっていた
Stayed 3 nights in Dec 2018

4/10 Poor

Cecilia Suk Han

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
bed is too hard and it is not comfortable
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點良好
地點良好!商務出遊最佳選擇。
Stayed 2 nights in Aug 2018

8/10 Good

JOEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

JOEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
性價比不錯,員工態度有進步空間。
性價比不錯,員工態度有進步空間。 房間整潔,房間空間大,但員工的態度及不上酒店的硬件好。 。。。。。
Stayed 2 nights in Mar 2018