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Reviews of avid hotel Augusta W - Grovetown, an IHG Hotel

2.5 out of 5
avid hotel Augusta W - Grovetown, an IHG Hotel
900 Husk Box Way, Grovetown, GA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 407 out of 559 reviews" "
Rating 8 - Good. 109 out of 559 reviews" "
Rating 6 - Okay. 22 out of 559 reviews" "
Rating 4 - Poor. 11 out of 559 reviews" "
Rating 2 - Terrible. 10 out of 559 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Kristin Shull-AGM on 23 May 2024
Thank you for the great review. We hope to see you again soon.

10/10 Excellent

Frederick, Pflugerville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Kristin Shull-AGM on 20 May 2024
Thank you so much for the awesome review!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Kristin Shull-AGM on 20 May 2024
Thank you so much for the awesome review!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pleasant surprise. I had never stayed in an avid hotel. The room was great, comfortable bed & pillows. Had everything I needed. Breakfast was perfect. The only reason I gave the area 4 stars was because there was construction going on across the way, but lots of restaurants and shopping nearby. Would definitely stay there again.
Stayed 1 night in Apr 2024
Response from Kristin Shull-AGM on 28 Apr 2024
Thank you so much for the awesome feedback. I am delighted that you really enjoyed your stay and that we could make you an avid fan. We look forward to seeing you again soon.

10/10 Excellent

Christopher

Stayed 1 night in Apr 2024
Response from Kristin Shull-AGM on 20 May 2024
Thank you so much for the awesome review!

8/10 Good

Denise

Stayed 1 night in Apr 2024
Response from Kristin Shull-AGM on 20 May 2024
Thank you for your feedback!

10/10 Excellent

Louis

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Kristin Shull-AGM on 21 Apr 2024
I am delighted that you really enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Cecilia, Raytown

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were arriving around 10 am on a flight to come for a funeral. Called a few days before to see if we could have an early check in as the funeral was at 2 but check ins weren't til 4. They got a room for us at noon. Perfect. Allowed us to clean up before the funeral
Stayed 1 night in Apr 2024
Response from Kristin Shull-AGM on 9 Apr 2024
Thanks so much for the great feedback. I am delighted we could make your stay more comfortable. We hope to see you again soon.

6/10 Okay

Alexander

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Kristin Shull-AGM on 9 Apr 2024
We hope you enjoyed your stay. See you again soon.

10/10 Excellent

Ayana

Liked: Cleanliness, staff & service
Overall nice property although construction is happening all around the property, pretty nosiy during the day.
Stayed 1 night in Mar 2024
Response from Kristin Shull-AGM on 9 Apr 2024
Thanks so much for the great feedback. We hope to see you again soon.

6/10 Okay

Joezette

Stayed 1 night in Mar 2024
Response from Kristin Shull-AGM on 9 Apr 2024
We hope you enjoyed your stay. See you again soon.

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Modern motel
Stayed 1 night in Mar 2024
Response from Kristin Shull-AGM on 23 Mar 2024
Thank you for your feedback we hope to see you again soon.

10/10 Excellent

Lateisha Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the Avid Hotel and I Highly Recommend!!! You won’t be disappointed
Stayed 2 nights in Mar 2024
Response from Kristin Shull-AGM on 23 Mar 2024
Thank you so much for the amazing feedback and recommendation. We hope to see you again soon.

10/10 Excellent

john and shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Kristin Shull-AGM on 23 Mar 2024
Thanks for the great review! We hope to see you again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel, nice stuff, dining options, very close, although construction does need to be finished in the area, all in all, I would recommend it..😎🇺🇸
Stayed 1 night in Mar 2024
Response from Kristin Shull-AGM on 17 Mar 2024
Thanks so much for the awesome feedback. I am delighted you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Gary

Travelled with family and small children
Very clean hotel Comfortable beds Nice shower and products Decent coffee on morning
Stayed 1 night in Mar 2024
Response from Kristin Shull-AGM on 17 Mar 2024
Thanks so much for the awesome feedback. We hope to see you again soon.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Dontavia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grate place overall!
Stayed 1 night in Mar 2024
Response from Kristin Shull-AGM on 17 Mar 2024
Thank you for the awesome feedback. We hope to see you again soon.

8/10 Good

Paulette

Liked: Amenities
Fresh and clean
Stayed 1 night in Mar 2024
Response from Kristin Shull-AGM on 17 Mar 2024
Thank you for your feedback. We hope to see you again soon.

6/10 Okay

Alisia

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Kristin Shull-AGM on 5 Mar 2024
Thank you for your review. Hope to see you again soon.

10/10 Excellent

Gina

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stau here a lot bc our son is at the base nearby. They are always so clean and so nice here. Lots of dining options and shopping nearby. We love this hotel!!!
Stayed 1 night in Mar 2024
Response from Kristin Shull-AGM on 3 Mar 2024
Thank you so much for the awesome feedback. I am delighted that you really enjoyed your stay with us.

6/10 Okay

Larry

Travelled with family
Breakfast choices were simply fantastic. Room was good but we did not have room service. After the first night I had to go to the front desk to obtain bath towels. Hot water was warm not hot
Stayed 2 nights in Feb 2024
Response from Kristin Shull-AGM on 2 Mar 2024
Thank you for your feedback we hope to see you again soon.

8/10 Good

ALVIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire area is under construction. The intersection of the highway was closed because it was under construction. A new hotel was being constructed right beside this hotel. It might be better after construction is finished in a year or two.
Stayed 1 night in Feb 2024
Response from Kristin Shull-AGM on 27 Feb 2024
Thank you for your feedback. The highway reopened the 25th at 2pm. and the construction of the hotel beside should all be done this August. Hopefully we will see you again. Have a blessed day.

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Response from Kristin Shull-AGM on 28 Feb 2024
Thank you for the great review. We hope to see you again soon.

10/10 Excellent

Robert, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient, reasonably priced with good services.
Response from Kristin Shull-AGM on 28 Feb 2024
Thank you so much for the awesome feedback. We hope to see you again soon.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kristin Shull-AGM on 27 Feb 2024
Thank you for the great review. We hope to see you again soon.

10/10 Excellent

Chancellor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Kristin Shull-AGM on 22 Feb 2024
Thank you for the feedback. We hope to see you again soon.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here we always enjoy our stay
Stayed 1 night in Feb 2024
Response from Kristin Shull-AGM on 21 Feb 2024
Thank you so much for the awesome feedback. I am delighted you really enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Joseph

Stayed 1 night in Feb 2024
Response from Kristin Shull-AGM on 23 Mar 2024
I'm delighted that you really enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Joseph

Stayed 1 night in Feb 2024
Response from Kristin Shull-AGM on 23 Mar 2024
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

JESSICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Kristin Shull-AGM on 19 Feb 2024
Thank you for your feedback. I am delighted that you really enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite right off the highway with shopping and food near by
Stayed 1 night in Feb 2024
Response from Kristin Shull-AGM on 22 Feb 2024
Thank you for the feedback. We hope to see you again soon.

8/10 Good

Frank J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property but lots of construction going on around that hotel
Stayed 1 night in Feb 2024
Response from Kristin Shull-AGM on 16 Feb 2024
Thank you for your feedback. I am delighted you enjoyed your stay. Hope to see you again soon.

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Feb 2024
Response from Kristin Shull-AGM on 16 Feb 2024
Thank you for your feedback. I am delighted you enjoyed your stay. Hope to see you again soon.

6/10 Okay

Shanesse, Grovetown

Liked: Cleanliness, staff & service
Disliked: Amenities
Walls are extremely thin. Rooms next door was loud. Can hear people taking showers and flushing their toilet. Was able to knock on walls and yell to keep it down to next door rooms.
Stayed 1 night in Feb 2024
Response from Kristin Shull-AGM on 12 Feb 2024
Thank you for your feedback. I apologize for the inconvenience you taste during your stay.

10/10 Excellent

Rachel

Stayed 1 night in Feb 2024
Response from Kristin Shull-AGM on 16 Feb 2024
Thank you so much for the great review. I am delighted that you really enjoyed your stay with us.

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Kristin Shull-AGM on 3 Feb 2024
Thank you for your feedback. I am delighted that you really enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
The property is near expressway exit and restaurants
Stayed 1 night in Jan 2024
Response from Kristin Shull-AGM on 31 Jan 2024
Thank you for your feedback. I am delighted that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
TV is on a streaming service so picture gets distorted quite often. shower temperature could definitely be set to a warmer temperature. Overall very pleasant stay.
Stayed 2 nights in Jan 2024
Response from Kristin Shull-AGM on 29 Jan 2024
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Barbara A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel appears new. Room was very nice everything was clean. Check in was quick and service was friendly. Breakfast was minimal but we were ok with that. We don’t eat much breakfast. Coffee was best we have had at a hotel. Price was fantastic. We would stay again
Stayed 1 night in Jan 2024
Response from Kristin Shull-AGM on 29 Jan 2024
Thank you so much for the awesome feedback. We hope to see you again soon.

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient to all the nearby shopping
Stayed 2 nights in Jan 2024
Response from Kristin Shull-AGM on 25 Jan 2024
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Venetia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Kristin Shull-AGM on 25 Jan 2024
Thank you for the great feedback. We hope to see you again soon.

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kristin Shull-AGM on 24 Jan 2024
Thank you for the great rating. We hope to see you again soon.

10/10 Excellent

Randy M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Kristin Shull-AGM on 20 Jan 2024
Thank you so much for the great review. We hope to see you again soon.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, but a lot of new hotel construction around
Stayed 3 nights in Jan 2024
Response from Kristin Shull-AGM on 17 Jan 2024
Thank you for the wonderful review. We hope to see you again soon.

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Kristin Shull-AGM on 17 Jan 2024
Thanks so much for the great review. We hope to see you again soon.

10/10 Excellent

Lawanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I what great just need better breakfast
Stayed 3 nights in Jan 2024
Response from Kristin Shull-AGM on 15 Jan 2024
Thank you for your feedback. I am delighted that you really enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Kristin Shull-AGM on 11 Jan 2024
I am delighted you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, amenities
Convenient location to restaurants and shops, and it is a clean property with very comfortable beds
Stayed 1 night in Jan 2024
Response from Kristin Shull-AGM on 11 Jan 2024
Thank you for the awesome feedback we hope to see you again soon.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and quite helpful. The bathroom in the room could have used some additional cleaning.
Stayed 1 night in Dec 2023
Response from front desk on 11 Jan 2024
Thank you for your feedback. We hope to see you again soon.