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Reviews of Eiger Lodge - Hostel

1.5 out of 5
Eiger Lodge - Hostel
Grundstrasse 58, Grindelwald, BE

Reviews

8.2

Very good

Rating 10 - Excellent. 81 out of 203 reviews" "
Rating 8 - Good. 80 out of 203 reviews" "
Rating 6 - Okay. 26 out of 203 reviews" "
Rating 4 - Poor. 11 out of 203 reviews" "
Rating 2 - Terrible. 5 out of 203 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Harn Jyh

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honestly, this was the second hostel that I stayed at and it was wonderful. I couldn’t ask for a better experience. I normally don’t ever do reviews but I had to do one for this place everything about it was perfect. And if you get a chance to get Klara as a receptionist, she was wonderful and answered all my questions.
Stayed 3 nights in Nov 2023

6/10 Okay

Verified traveller

Good location, dated rooms with terrible kitchen
Good location, but the rooms are really dated, the toilets/showers are really basic, the kitchen is really unpractical (no toaster, no oven or hob, just one microwave and a really small fridge for such a big hostel).
Stayed 2 nights in Sep 2023

10/10 Excellent

Bianka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the front desk was very kind and helpful. I asked if I could switch rooms and he said he will check and then he was able to find another room for me. The rooms were clean and spacious. It’s also a great location, close to the terminal, bus stop, and train station.
Stayed 1 night in Oct 2023

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Only had issue with other person in same room. Guy was a dick. But the staff was awesome
Stayed 2 nights in Sep 2023

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities
For the price the place is perfect. Breakfast is amazing. Staff ia very helpful. Parking is 5 Euro a day. 5 min walk from bys stations, train starion and lots of gondolas. There ia a CoOp Grocery store right next to the property.
Stayed 8 nights in Sep 2023

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, amazing to have free breakfast just be warned your double bed booking might end up being a couple bunk beds but overall great value
Stayed 2 nights in Sep 2023

2/10 Terrible

Kong

Stayed 2 nights in Aug 2023

8/10 Good

Feng

Stayed 2 nights in Aug 2023

10/10 Excellent

Soo Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to express my gratitude to a lady receptionist. I arrived early and stored my luggage in the baggage room and then put the key at the counter. I went to explore Interlaken and called to inform that I would be late for a proper check in and I needed to get the luggage from the baggage room which I didn't have the access to. She was really kind and waited for me, sorry to have kept you waiting.
Stayed 2 nights in Jul 2023

6/10 Okay

Dianne

Liked: Staff & service
It was okay, as far as low expectations for a hostel. The one toilet for women on my floor stopped working, instead of a sign, it appeared to just be locked, so women would stand there waiting.
Stayed 1 night in Jun 2023

6/10 Okay

Annie

Travelled with family and small children
Liked: Cleanliness
Grossly overprices for what it is - a very bare bones hostel. We were told we needed to pay for towels and we needed to strip our own beds at the end of our stay. Fine, but not for 200 francs per night. We stayed in incredible hotels in Switzerland elsewhere for the same price (checkout the lodge in Niederhorn, for example). The rooms are outdated and simpler than pictured online. Think of a college dormitory from the 80s...smells a bit like it too. The shared bathrooms and showers are rather far from the rooms. The hot tub pictured looks as if it hasn't worked for quite some time. However, the location is very convenient, the breakfast is fine, and the rooms are clean.
Stayed 3 nights in Jun 2023

8/10 Good

Mahisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is at an incredible location. But of course it’s a hostel with shared bathrooms. Property is clean including bathrooms. Gives a great breakfast. The prices are unbeatable.
Stayed 2 nights in Jun 2023

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient and beautiful surroundings.
Stayed 2 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast, comfortable rooms, nice location.
Stayed 1 night in May 2023

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
We called in and had two twin beds a bathroom and air conditioner and they ended up putting us in their other side which was a brothel I'm 61 years old I didn't go on vacation to sleep in the brothel I was a little disappointed the room was fine but I had to walk clear down the hall to go to the bathroom I'm not sure if that was their fault or the booking site we went through but be careful if you went here to make sure you get the right side
Stayed 1 night in Sep 2022

8/10 Good

Jina

Travelled with family
Area is nice and safe. Bathroom stinks.
Stayed 2 nights in Aug 2022

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

hyunju

Stayed 2 nights in Aug 2022

2/10 Terrible

Oresta

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is not suited for the family. Very unpleasant and not clean. The beds are old.
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveller

Disliked: Room comfort
Just a wrong choice
The hostel was overly communal. I had to share one outlet with my bunkmate. The voltage converter I have to use does not fit with outlets so close together. Their lockers also required a 5 franc piece which I could not be given as change or ask the reception for. Everyones phones also fell under the beds and the only way to retrieve them was with someone with a long arm.
Stayed 2 nights in Jul 2022

4/10 Poor

Waheed

Stayed 2 nights in Jul 2022

8/10 Good

Jance

Stayed 1 night in Jun 2022

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was amazing! The staff were friendly! Breakfast was awesome! Location was brilliant! There was a dog I got to pet! I met some awesome friends on new year’s we had fondue which was amazing!
Stayed 7 nights in Dec 2021
Response from Liv on 19 Jan 2022
Dear Alex Thank you very much for taking the time to give us a feedback of your stay in our Hostel. We are delighted to hear that you enjoyed your time in Grindelwald and that we could meet your expectations with our provided services. We wish you all the best and are looking forward to welcome you again in the future. Kind regards Your Eiger Lodge Team

10/10 Excellent

Naveed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
My experience was very good. The location of the lodge is excellent, right next to Grindelwald terminal station. Room was very clean and staff was very professional and friendly. I would definitely recommend it to people.
Stayed 2 nights in Sep 2021

6/10 Okay

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend!
Stayed 7 nights in Dec 2020
Response from Ëiger Lodge Team on 2 Jan 2021
Thank you very much for your rating!! The Eiger Lodge is looking forward to see you again!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Jessica, Toronto

Travelled with partner
Liked: Staff & service
3 min walking distance to grindelwald grund train station and local bus terminal. Local bus is free if you stay here. Staff was super friendly and helpful. This place was the cheapest stay I could find. Air condition was not so great though.
Stayed 7 nights in Oct 2019
Response from Mountain Hostel on 20 Oct 2019
Dear Jessica, thank you for taking the time to give us this positive feedback. It`s been a pleasure hosting you. We hope to see you soon here again. All the best from Grindelwald, the Mountain Hostel Team

8/10 Good

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
In the middle of the building site for the new cable car, smell of stale beer in communal areas and construction site dust outside. Inaccurate room description on Expedia. We took a refund and stayed elsewhere.
Stayed 3 nights in Aug 2019

4/10 Poor

Sumit

Liked: Cleanliness
Disliked: Staff & service
Didn’t enjoy the stay and expensive for a hostel
I would give them 2/5 stars. You have to put on the bedsheets on the mattress, pillow case on the pillow, and cover on the blanket yourself. The bathroom and showers were only downstairs so had to go down everytime. Wifi is only available in the lobby so again have to go downstairs. Towels and such are not provided automatically, and when we asked for them, we got very dirty looks from the staff. Finally, we’ve been to other hostels in Swiss itself where bathrooms were on every floors, wifi available in rooms, beds were already made, towels were provided for each person, and price of the stay was less than this place. Therefore, I would not recommend this place. Only positive was the breakfast was decent. Nothing great, just cereal, milk, bread, butter, jam, some sliced meats and cheese, but satisfying.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2019

8/10 Good

Scott

Stayed 2 nights in Sep 2019

8/10 Good

Anonymous

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pretty view of the outside. The kitchen was easy to use.
Stayed 1 night in Aug 2019
Response from Reception on 7 Sept 2019
Many thanks for taking the time to rate us. We are glad to see, you have enjoyed you stay with us. Wishing you all the best, the Mountain Hostel Team

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Mountain Hostel Team on 26 Aug 2019
Liebe Jennifer, vielen Dank für deine positive Bewertung. Wir freuen uns sehr, dass es dir bei uns so gefallen hat und hoffen, dass du uns schon bald wieder in Grindelwald besuchst. Viele Grüsse von deinem Mountain Hostel Team

8/10 Good

Alyaa Izzaty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Varinderpal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Jonathan on 24 Jul 2019
Thank you for your positive feedback - it`s appreciated!

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly people
Coming from America we were surprised at the ease of staying here. Staff spoke enough English to help us with directions and activities!
Stayed 2 nights in Jul 2019
Response from Jonathan on 11 Jul 2019
Dear Dale, thank you for your positive feedback. We are glad to hear, you have enjoyed your stay with us. Wishing you all the best - the Mountain Hostel team

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy check in, fresh and yummy breakfast with local ingredients, free parking.
Stayed 2 nights in Jun 2019
Response from Jonathan on 11 Jul 2019
Dear guest, thank you for your positive feedback. We are happy to hear, you have enjoyed your stay with us and our breakfast. Hopefully, we see you soon again in Grindelwald. Yours Mountain Hostel Team

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2018
Response from Gery on 3 Oct 2018
thanks mate

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in staff wonderful, extremely helpful, very friendly !
Stayed 3 nights in Aug 2018
Response from Gery on 3 Oct 2018
thanks mate

10/10 Excellent

Glen

A great base for exploring.
A quiet location with everything that was needed. Very friendly staff and good breakfast.
Stayed 3 nights in Aug 2018
Response from Gery on 3 Oct 2018
thanks mate

10/10 Excellent

Tessa, Sundre ab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible! Very friendly welcoming staff, good breakfast with great authentic swiss feel, right by the river, outdoor kitchen and wood fired hot tub and hammock deck. Loved it!
Stayed 3 nights in Aug 2018
Response from Gery on 3 Oct 2018
thanks mate

10/10 Excellent

V, Portland, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and very clean!
I was amazed by how clean this hostel was. Toilets, bathrooms, beds. Everything! Julia at the reception was fantastic! She gave us amazing recommendations and hiking tips. When I sprained my leg, they offered ice. The service staff take their time to help everyone. Breakfast is good and the timings are very reasonable. It was off peak when we went so we got the whole room to ourselves. 3 twin beds in our room. 5 francs deposit to use the locker which you get back. We were not charged anything to use the shower. Very close to Grindelwald Grund station. 2 mins walk. Bus usage is free for guests so you can get to the town very easily. Reception will sort out your day for you. Highly recommend. Excellent value for money!
Stayed 2 nights in Aug 2018
Response from Gery on 3 Oct 2018
thanks mate

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Enjoyed our stay here. Room and common areas were clean and the bathrooms were good. Wifi was decent but mainly could only use it in the common area. Kitchen is located in an outdoor area which is nice in the summer. Note that the lockers inside the dorm room could not be used with a personal lock but instead required 0.5 sfr. Breakfast spread was also very good with cereal, yogurt bread, salami and cheese. Hostel pass giving free bus usage was very good for getting to grindelwald station each day
Stayed 2 nights in Aug 2018
Response from Gery on 3 Oct 2018
thanks mate

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Stayed 5 nights in Jul 2018
Response from Gery on 3 Oct 2018
thanks mate

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel with great views around it.
My wife and I liked this place just fine. We slept in bunk beds that were pushed together, so it was a lot like a full bed higher up. The wifi worked well. We got there late and there was an envelope pinned up by the door waiting for us. We would stay there again.
Stayed 1 night in Jun 2018
Response from Gery Coach Mountain Hostel on 23 Jun 2018
Dear George, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.