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Reviews of Wingate by Wyndham Greensboro/Coliseum

2.5 out of 5
Wingate by Wyndham Greensboro/Coliseum
2006 Veasley Street, Greensboro, NC

Reviews

8.0

Very good

Rating 10 - Excellent. 443 out of 1003 reviews" "
Rating 8 - Good. 297 out of 1003 reviews" "
Rating 6 - Okay. 115 out of 1003 reviews" "
Rating 4 - Poor. 77 out of 1003 reviews" "
Rating 2 - Terrible. 71 out of 1003 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Tateisha

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
The bathtub has slip resistant slides that are black. When I went to the front desk to ask to be moved I was told no because I used the toilet in the room. Will never stay at the property again. I left and went to a new property. Wasted my money.
Stayed 1 night in May 2024
Response from TW on 11 May 2024
Dear valued guest we are sorry to hear that you experienced this. We will take care of this matter as guest satisfaction is our top priority. Safe travels!

6/10 Okay

Dianne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
it was outdated and not kept well
Stayed 1 night in May 2024
Response from MG on 9 May 2024
Good Morning, thank you for your feedback. I do apologize that the hotel did not meet your standards. We are in the process of upgrading all areas of the hotel. I will be sure to share your feedback with the our team. Have an Excellent day. Melissa Graves - Guest Services Manager

8/10 Good

Yeng

Travelled with family
Liked: Staff & service
Ok
Stayed 1 night in May 2024
Response from MG on 6 May 2024
Thank you for your feedback, we will be sure to share with our team. Have an Excellent day. Melissa Graves- Guest Services Manager

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay. The homeless element was around as everywhere else it seems but not on the property. The property had signs up warning that only patrons can be on site or they will be arrested and people seemed to abide by them.
Stayed 1 night in Apr 2024
Response from MG on 30 Apr 2024
Thank you for your feedback. We greatly appreciate your business. Look forward to serving next time you are in the area! Melissa Graves - Guest Services Lead

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from TW on 2 May 2024
Dear valued guest we appreciate your feedback and are glad to hear you enjoyed your stay. We hope you choose to stay with us on your next trip. Safe travels!

10/10 Excellent

Lisa, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 1 night in Apr 2024
Response from MG on 29 Apr 2024
Thank you for your feedback. We will be sure to share with our team here at the Wingate by the Greensboro Coliseum. Have an Excellent day! Melissa Graves - Guest Services Manager

8/10 Good

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Needs better movie channel options.
Stayed 2 nights in Apr 2024
Response from MG on 29 Apr 2024
Thank you for your feedback. We will be sure to share with our team here at the Wingate by the Greensboro Coliseum. Have an Excellent day! Melissa Graves - Guest Services Manager

6/10 Okay

Dianne

Liked: Staff & service
The staff were wonderful but we booked a room with 2 queen beds and got a room with 2 twin/full beds. I asked the front desk about it was told that yes they are aware and we're surprised themselves when they saw them. All of their rooms with 2 beds have these same beds. It's not what I paid for. Breakfast was not amazing either. :(
Stayed 2 nights in Apr 2024
Response from MG on 29 Apr 2024
Thank you for your feedback. We will be sure to share with our team here at the Wingate by the Greensboro Coliseum. Have an Excellent day! Melissa Graves - Guest Services Manager

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service is poor. Will not stay here.
Stayed 1 night in Apr 2024
Response from TW on 25 Apr 2024
Dear valued guest we appreciate your feedback. We have read your review and we will make corrections on the matter. We apologize about the poor customer service you experienced.

6/10 Okay

Danette

Travelled with family
The bed was comfortable. The room layout was good. The facility needs updating, which it looks like they might be getting ready to do. The breakfast was not very good and they didn’t have regular cream for the coffee. Not horrible, but not excellent either.
Stayed 1 night in Apr 2024
Response from TW on 25 Apr 2024
Dear valued guest we appreciate your feedback and we have read your review and will make corrections on the matter. We hope you choose to to stay with us on your next trip.

6/10 Okay

Julie

Travelled with pets, Travelled with partner
Disliked: Property conditions & facilities
The room was dark and drab, however, appeared to be clean. Very noisy with people running up and down the hallway and slamming doors. Remodeling was underway.
Stayed 2 nights in Apr 2024
Response from MG on 23 Apr 2024
Thank you for your feedback. I do apologize that the hotel did not meet your expectations. We are in the process of updating the property. Melissa - Guest Services Manager

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from MG on 24 Apr 2024
Thank you for your feedback. I will share your responses with our team. Melissa Graves - Melissa Graves - Guest Services Manager

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was exceptionally friendly and helpful!
Stayed 1 night in Apr 2024
Response from TW on 21 Apr 2024
Dear valued guest we appreciate your feedback and are happy to hear you enjoyed the staff. We hope you choose to stay with us on your next trip. Safe travels!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from TW on 20 Apr 2024
Dear valued guest we appreciate your feedback and are glad to hear you were satisfied with your stay. We hope you choose to stay with us on your next trip. Safe travels!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was satisfactory.
Stayed 1 night in Apr 2024
Response from TW on 17 Apr 2024
Dear valued guest we appreciate your feedback and thank you for choosing to stay with us on your trip. We are glad you found everything to your liking. We hope you choose to stay with us on your next trip. Safe travels!

10/10 Excellent

Monica

Stayed 1 night in Apr 2024
Response from TW on 28 Apr 2024
Dear valued guest we appreciate your feedback and are happy to hear you enjoyed your stay. We hope you choose to stay with us on your next trip. Safe travels!

10/10 Excellent

Jeffrey, Fernandina Beach

Stayed 1 night in Apr 2024
Response from TW on 27 Apr 2024
Dear valued guest we appreciate your feedback and are glad to hear you enjoyed your stay. We hope you choose to stay with us on your next trip. Safe travels!

10/10 Excellent

Heather

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay during the convention
Stayed 1 night in Jan 2024
Response from Melissa Graves on 2 Apr 2024
We are glad to hear that! We look forward to you staying with us again! Have an Excellent day! Thank you, Melissa Graves - Guest Service Lead

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was convenient to the freeway, but not too close. Free parking, courteous staff
Stayed 2 nights in Mar 2024
Response from TW on 1 Apr 2024
Dear valued guest we appreciate your feedback and thank you for choosing to stay with us. We hope you choose to stay with us on your next trip. Safe travels!

10/10 Excellent

Kayla

Stayed 1 night in Mar 2024
Response from TW on 20 Apr 2024
Dear valued guest we appreciate your feedback and are glad to hear you were satisfied with your stay. We hope you choose to stay with us on your next trip. Safe travels!

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet, easy access to a lot of places
Stayed 1 night in Mar 2024
Response from TW on 27 Mar 2024
Dear valued guest we appreciate your feedback and thank you for choosing to stay with us on your trip. We hope you keep us in mind for your next trip. Safe travels!

8/10 Good

Carl

Travelled with partner
Liked: Staff & service, amenities
The hotel is dated. That said they were making renovations while we were there. Staff was friend and helpful. It’s 1 3/4 miles to the GAC and easily in walking distance.
Stayed 5 nights in Mar 2024
Response from MG on 25 Mar 2024
Thank you for your feedback. Have an excellent day.Melissa Graves - Guest Service Lead

2/10 Terrible

Melissa

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in look ok staff told me park around side so only steps the door said doing renovations three flights stairs open door paint paint chips mold strong Oder open door immediately called front desk want refund and will be leaving immediately.. she said will call management and call back standing in this dirty room bathroom right at door bathtub mold paint chips and bathroom ceiling caving inn. Left within 10 min s after arrival. Horrible condition
Stayed 1 night in Mar 2024
Response from MG on 25 Mar 2024
Good Morning, I sincerely apologize for your inconveniences. We are in the process of renovating the hotel, and truly appreciate the feedback given.Have an excellent day. Thank you, Melissa Graves- Guest Service Lead

8/10 Good

Catherine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Improvements are being made. Furnishings are being updated. New mirrors with full led lighting made makeup application easy. Unfortunately all the lights in the bathroom are on one switch so in the middle of the night you get blasted with light. Bring a plug in nightlight to avoid burning out your retinas at 2 a.m. We stay here yearly and the clenliness and great staff, as well as a decent full breakfast are everything we really need. Heating fan system was noisey but staff indicated the units were being upgraded.
Stayed 1 night in Mar 2024
Response from TW on 19 Mar 2024
Dear valued guest we appreciate your feedback and hope you choose to stay with us on your next trip. Safe travels!

8/10 Good

Kim

Liked: Staff & service, amenities, property conditions & facilities
The vent in the bathroom is filthy.
Stayed 1 night in Mar 2024
Response from TW on 15 Mar 2024
Dear valued guest we appreciate your feedback, we have read your review and will take actions on the matter. We thank you for choosing to stay with us and hope you choose to stay with us on your next trip. Safe travels!

8/10 Good

Ronald J.

Liked: Cleanliness, amenities, property conditions & facilities
Close to the coliseum
Stayed 5 nights in Mar 2024
Response from TW on 14 Mar 2024
Dear valued guest we appreciate your feedback and hope you choose to stay with us on your next trip. Safe travels!

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice and clean in the room refrigerator didn't work the elevator was sticky
Stayed 1 night in Mar 2024
Response from K.F. on 3 Mar 2024
Dear Deborah, thank you for staying with us! We are sadden to here there were issues during your stay. We are working on making improvements! Please have a wonderful and safe trip!

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, amenities
You can hear all the traffic from the busy street
Stayed 1 night in Mar 2024
Response from K.F on 3 Mar 2024
Dear Debra, thank your for staying with us! We do apologize for any inconveniences that may have occurred during your stay. Hope you will choose our location for your next stay! Safe Travels.

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Proprty needs entire renovation. Wallpaper perling from walks, broken tables, king bed butts right again air conditioner so you cannot get in or out. Ridiculous! Breakfast service is a joke, no plates, no eggs , no biscuits, no waffle mix, no syrup. Be prepared to wait for everything. Do not recommend
Response from K.F. on 26 Feb 2024
Dear Susan, we are sadden to here that your stay was not the best. We are currently working on making improvements to our establishment. We hope that you will stay at our location sometime soon. Safe travels!

10/10 Excellent

steven, Turbeville

Stayed 1 night in Feb 2024
Response from TW on 21 Mar 2024
Dear valued guest we appreciate your feedback and hope you choose to stay with us on your next trip. Safe travels!

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, great breakfast, nice bed. Very satisfied.
Stayed 2 nights in Feb 2024
Response from TW on 18 Feb 2024
Dear valued guest we appreciate your feedback. We hope you choose to stay with us on your next trip. Safe travels!

10/10 Excellent

Shavonne

Liked: Cleanliness, property conditions & facilities
They only thing I would complain about, the first shift desk clerk was not pleasant.
Stayed 1 night in Feb 2024
Response from K.F. on 5 Feb 2024
Dear Shavonne, We do thank you for taking the time for filling out our survey! We do apologize for the issue that you experienced. We are looking forward to your next stay here at Wingate! Safe Travels.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Broken unit
Checked in without any issues. The room we selected was exactly like the pictures. The heating/ac unit was not working in the room so had to ask the front desk for several blankets for the family. Only stayed for the night and got in late so maintenance wasn't available.
Stayed 1 night in Feb 2024
Response from TW on 5 Feb 2024
Dear valued guest we apologize that your stay was not up to your standards. We have read your review and will make corrections on the matter. We do hope you choose to stay with us on your next trip. Safe travels.

6/10 Okay

Kevin

Travelled with group
Property was ok and the breakfast wasnt that good
Stayed 2 nights in Feb 2024
Response from JP GM on 4 Feb 2024
Kevin, Thank you for your feedback, please let us know what of your breakfast experience in details so we can improve for next stay

6/10 Okay

Kelly

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from TS on 4 Feb 2024
Thank you for your feedback.

2/10 Terrible

Danielle

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed mattresses were totally worn out. I had a spring in my chest if sleeping on stomach. And sticking in my ribs if on my side. There was a crackhead dancing and wiggling all around that came in off the street for a free breakfast that the hostess had to run out. It was unreal. This and a stay at the knights inn in Flagstaff Arizona have gone down in the record books for me as the two worst hotels I've been in.
Stayed 1 night in Jan 2024
Response from ts on 29 Jan 2024
Thank you for your feedback. I apologize that you and your family was disturbed during breakfast. We will make improvements.

4/10 Poor

Alana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
The room’s curtains had to be closed with a paper clip provided by the front desk for privacy. Neighborhood isn’t the best and there is no security to protect guests from vagrants. Mirrors in rooms were dirty. Staff was very friendly. But staff advised guests on arrival they are not responsible for items in rooms or parking lot.
Stayed 1 night in Jan 2024
Response from TW on 28 Jan 2024
Dear valued guest we apologize that your stay was not up to your standards. We have read your review and will make corrections on the matter. We do thank you for choosing to stay with us on this trip. Safe travels.

8/10 Good

Samuel

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from tw on 26 Jan 2024
Dear valued guest we appreciate your feedback and hope you choose to stay with us on your next trip. Safe travels.

4/10 Poor

Richard

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our room was right above the lobby, (courtesy of the Expedia rate) so we heard everyone arriving and leaving. Also, all night long we heard loud conversations from people standing just outside the entrance smoking. The heater was noisy and the temp controls didn’t work. There was an unpleasant odor in the hallway outside our room. In general the property is run-down.
Stayed 7 nights in Jan 2024
Response from TW on 24 Jan 2024
Dear valued guest we apologize that your stay was not up to your standards. We have read your review and will make corrections on the matter. We do thank you for choosing to stay with us on this trip. Safe travels.

4/10 Poor

Krystal

Liked: Staff & service, amenities
Disliked: Cleanliness
had a terrible issue with the toilet had to change rooms in the middle of the night also The tub was dirty in the first room had to scrub it before i could take a bath One of the 3rd shift staff very rude said i couldnt read because she had a sign up that said show your key card or go to the side door and i showed my key card she still made me walk to the side to get in was to cold for all that
Stayed 2 nights in Jan 2024
Response from TW on 22 Jan 2024
Dear valued guest we apologize that your stay was not up your standards. We have read your review and will make corrections on this matter. We do thank you for choosing to stay with us on this trip. Safe travels.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from TW on 15 Jan 2024
Dear valued guest we appreciate your feedback and hope you choose to stay with us on your next trip. Safe travels.

8/10 Good

Kerry, Murrells Inlet

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from TW on 15 Jan 2024
Dear valued guest we appreciate your feedback and hope you choose to stay with us on your next trip. Safe travels.

8/10 Good

Doug

Stayed 1 night in Jan 2024
Response from K.F. on 14 Jan 2024
Dear Doug, We hope that you enjoyed your time here at Wingate! We are looking forward to your next stay. Have a safe travel!

10/10 Excellent

LATONYA

Stayed 1 night in Dec 2023
Response from K.F. on 8 Jan 2024
Dear Latonya, thank you for taking the time to fill out our survey. We are pleased to hear that your enjoyed your stay here at Wingate! We are looking forward to your next stay!

6/10 Okay

vernon

Travelled with family
Liked: Amenities
Possible homeless like people in area around hotel.
Stayed 1 night in Dec 2023
Response from K.F. on 5 Jan 2024
Dear Vernon, thank you for taking the time to take our survey and telling us some issues that was encountered during your stay! Please note that we are taking the appropriate measures to ensure that your next stay will at most comfortable!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and neat
Stayed 1 night in Dec 2023
Response from TC on 31 Dec 2023
Dear Daniel, thank you for taking the time to fill out our survey! We are pleased to hear that your stay was excellent! We are looking forward to your next stay. Safe travels!

4/10 Poor

Rosy

Stayed 2 nights in Nov 2023
Response from K.F. on 17 Jan 2024
Dear Rosy, thank you for taking the time to fill out our survey. We hope that you will choose our location for your next stay!

10/10 Excellent

Rasia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from TW on 18 Dec 2023
Dear valued guest we appreciate your feedback and we hope you choose to stay with us on your next trip. Safe travels and Happy Holidays!

2/10 Terrible

Kevin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from KF on 17 Dec 2023
Dear Kevin, we are sadden to hear that your stay was not the best. Our goal is to ensure each guest is happy and comfortable! If you could tell us what issues accrued during your stay we will gladly be able to assist you further. Safe Travels and Happy Holidays!

10/10 Excellent

darria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location for restaurants short walk to the mall ..
Stayed 1 night in Nov 2023
Response from TC on 14 Dec 2023
Dear valued guest we appreciate your feedback and hope you choose to stay with us again on your next trip. Safe travels